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Reviews of Inn at 835 Boutique Hotel

3.5 out of 5
Inn at 835 Boutique Hotel
835 S. 2nd Street, Springfield, IL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 331 out of 417 reviews" "
Rating 8 - Good. 59 out of 417 reviews" "
Rating 6 - Okay. 16 out of 417 reviews" "
Rating 4 - Poor. 9 out of 417 reviews" "
Rating 2 - Terrible. 2 out of 417 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property! Great staff!
Stayed 1 night in May 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice historic neighborhood within walking district of hood restaurants.
Stayed 1 night in May 2024

10/10 Excellent

Luanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property restored and made into a bed and breakfast. Locally owned and managed. Breakfasts are full meals and very healthy and nutritious. Most of the rooms are queen size, but extremely comfortable. Easy walk to historic sites and a beautiful neighborhood. The staff are lovely and super accommodating. Loved our stay and will return.
Stayed 1 night in May 2024

10/10 Excellent

Heidi, Ann Arbor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful building that has been refurbished in a very nice fashion. I love staying in older hotels because they have such character. This one was 1909 I think, but updated with very modern amenities. Breakfast was delicious and cooked to order. Other treats - wine and cheese and cookies were great additions. The location is close to downtown and local attractions.
Stayed 1 night in Apr 2024

10/10 Excellent

DONALD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I can’t speak highly enough of our stay. Incredibly clean, historical and did we mention there is a HUGE jacuzzi bathtub! Water pressure is amazing, breakfast was amazing and the all day coffee was awesome! We will be back sooner than later!
Stayed 1 night in May 2024

10/10 Excellent

Ric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming B&B in the Old Aristocracy neighborhood. Two blocks from the remarkable Frank Lloyd Wright house and close to Lincoln attractions. Our room had a odd configuration for the bathroom with a swinging entry door. Great breakfast and friendly staff and guests.
Stayed 2 nights in May 2024

10/10 Excellent

James M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Highly recommended
Stayed 2 nights in Apr 2024

10/10 Excellent

Jessena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique little inn, with a lot of historic features and only a short, walkable distance from the downtown area.
Stayed 1 night in Apr 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

10/10 Excellent

Timothy, Cortland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Thierry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Live the experience of what it was like back in the days, in a suite that is the size of a 2 bedroom apartment, this is the place
Stayed 1 night in Mar 2024
Response from Innkeeper on Apr 6, 2024
love to hear it was a good stay! thank you for reviewing us!

8/10 Good

Eva

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant and cozy room without the 'packed in' feeling of most hotels. Enjoying our personal hot tub, in the room, was exceptional. This was a first for us, staying at a bed and breakfast rather than the local hotel with a shared joy tub. We have agreed, local small inns, BnBs is the way we will try and stay more often. Feeling just a bit more upper class with the extra individualized touch made the short stay so much more special. Fresh baked cookies delivered to our door, wine and cheese mingle in the evening was a perfect end to our hectic day. That set the relaxation mood and made our stay that much more memorable. We will be back during our next Springfield excursion. SALUTE! 💯
Stayed 1 night in Mar 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great ' staff cleanliness cuteness location
Stayed 1 night in Mar 2024
Response from General Manager on Mar 18, 2024
Thank you for your wonderful feedback we truly appreciate it. We hope you will stay at the Inn again in the future. Amy PinkowskiGeneral ManagerInn at 835

10/10 Excellent

Linda, Santa Fe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Inn keeper on Apr 6, 2024
Thank you for your review!

10/10 Excellent

John

Traveled with partner
Great location, easy to get to. Staff was great.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 18, 2024
Thank you for your wonderful feedback.We greatly appreciate it. We hope you will stay with us again.Amy PinkowskiGeneral ManagerInn at 835

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was wonderful, the bed was very comfortable, the staff was beyond helpful and the extras such as the warm cookies at night made me wish my stay was longer. I would definitely stay here again.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 18, 2024
Thank you Amber for your wonderful feedback. We truly appreciate it. We hope you will stay with us again.Amy PinkowskiGeneral ManagerInn at 835

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo girl trip
I loved staying in this beautiful historical home, the staff were friendly and the room was great.
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 21, 2024
Thank you Jodie for your wonderful feedback. We truly appreciate it. We hope you will stay at the Inn again. Amy PinkowskiGeneral Manager Inn at 835

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
Absolutely beautiful, from the staircase leading up to the room to the fireplaces. Staff was very accommodating. Thank you for a very relaxing weekend.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 20, 2024
Thank you Brian for your wonderful feedback. We greatly appreciate it. We hope you will stay at the Inn again in the future. Amy PinkowskiGeneral ManagerInn at 835

10/10 Excellent

Vicki

Stayed 1 night in Feb 2024
Response from General Manager on Feb 15, 2024
Thank you Vicki for your wonderful feedback. We truly appreciate your business and hope you will stay at the Inn again. Amy PinkowskiGeneral ManagerInn at 835

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed with the knowledge of the front desk and the tour of facility at check in. Very clean. Suites we're all separated so as to not hear the other guests. Lots of shopping/historical sites in walking distance.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 15, 2024
Thank you Jennifer for your wonderful review. We truly appreciate your business and hope you will stay with us again at the Inn.Amy PinkowskiGeneral ManagerInn at 835

8/10 Good

Jeffery

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and close to downtown.
Stayed 2 nights in Jan 2024
Response from Mia the nightinnkeeper on Feb 4, 2024
Thank you. it was wonderful having you guys, we hope to see you again!

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You will be hard pressed to find a better value than the Inn at 835. Beautiful arts and crafts period property. Close to down town atractions. The staff is amazing. I look forward to my next stay.
Stayed 2 nights in Jan 2024
Response from Mia the night innkeeper on Feb 4, 2024
Thank you, you guys were amazing to host. I'm glad to hear you will be coming back!

10/10 Excellent

Kenneth L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on Jan 25, 2024
Thank you for your feedback. We truly appreciate it. We hope you will stay at the Inn again in the future. Amy PinkowskiGeneral Manager Inn at 835

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on Jan 25, 2024
Thank you for your feedback. We greatly appreciate it.We do hope you will stay at the Inn again in the Future.Amy PinkowskiGeneral ManagerInn at 835

10/10 Excellent

Holly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely historic B&B. The rooms are comfortable with plenty of toiletries and towels. They cook breakfast for you in the morning. It would be nice if they offered real cream for coffee. The staff are friendly and helpful and they bring warm chocolate chip cookies at night!
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 25, 2024
Thank you Holly for taking the time to give us your wonderful feedback, We greatly appreciate. We hope you will stay at the Inn again in the future. Amy PinkowskiGeneral ManagerInn at 835

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff. The stay was lovely.
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 25, 2024
Thank you Karen for your wonderful feedback. We truly appreciate it. We hope you will stay at the Inn in the future. Amy PinkowskiGeneral ManagerInn at 835

10/10 Excellent

Randal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
E#xcellent
Stayed 1 night in Dec 2023
Response from General Manager on Jan 25, 2024
Thank you Randall for your great feedback. We do appreciate it. We hope you will stay with us again at the Inn in the future.Amy PinkowskiGeneral ManagerInn at 835

4/10 Poor

Seungwook

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on Jan 25, 2024
Thank you for your feedback. We are sorry your stay was not to your liking. We did upgrade you to a nicer room at no charge. We hope you will stay with us again here at The Inn in the future. Amy PinkowskiGeneral ManagerInn at 835

10/10 Excellent

Sheridan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Springfield
This is a great place woth tons of history. Each room has a unique look and story to it. We plan on coming back again.
Stayed 1 night in Nov 2023
Response from General Manager on Dec 26, 2023
Thank you for your great feedback. We truly appreciate it.We can't wait for you to stay with us agian.Amy PinkowskiGeneral ManagerInn at 835

10/10 Excellent

Bonnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place. The rooms are small but there is a living room on the ground floor to gather. Wine & cheese are served in the evening. We didn't get to stay for breakfast this time but it was wonderful the last time.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 26, 2023
Thank you for your wonderful feedback. We truly appreciate it. We hope you will stay at the Inn again.Amy PinkowskiGeneral ManagerInn at 835

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The antique rooms.
Stayed 1 night in Nov 2023
Response from General Manager on Dec 5, 2023
Thank you for your feedback we truly appreciate it. Amy PinkowskiGeneral Manager Inn at 835

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Inn. Would definitely recommend this inn .
Stayed 1 night in Nov 2023
Response from General Manager on Dec 5, 2023
Thank you for your great feedback. We truly appreciate it. Amy PinkowskiGeneral ManagerInn at 835

10/10 Excellent

Norman

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very clean and well kept room. The staff was extremely friendly and accommodating. The nightly wine and cheese was a nice offering. And, the breakfasts were good, fresh and well done.
Stayed 2 nights in Nov 2023
Response from General Manager on Dec 5, 2023
Thank you for your great feedback. We truly appreciate it. Amy PinkowskiGeneral ManagerInn at 835

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from General Manager on Nov 21, 2023
Thank you for your feedback Dustin, We truly appreciate it. Hope you will stay at the Inn again. Amy PinkowskiGeneral Manager Inn at 835

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and professional. Near the Danna Frank Lloyd Wright house and downtown Springfield.
Stayed 1 night in Nov 2023
Response from General Manager on Nov 15, 2023
Thank you Douglas for your feedback. We truly appreciate it. We hope you will stay with the Inn again. Amy PinkowskiGeneral ManagerInn at 835

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent. We just had issues at the beginning because my allergy celiac was not relayed to the staff and they were not prepared for me. Also, my husband did not get a good explanation of the welcome packages and expectations were to have more than what there was. Thank you.
Stayed 3 nights in Nov 2023
Response from General Manager on Nov 15, 2023
Thank you Eddie for your feedback. We greatly appreciate it. I'm sorry there was some confusion about your stay with us. We do hope you will stay at the Inn again. Amy PinkowskiGeneral ManagerInn at 835

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. This was a great experience! I will say that the hotel didn’t have hot water during my stay, but I didn’t care. I was given the option to cancel the reservation and receive a full refund. I was only staying one night. Upon arrival, I was given warm cookies and invited to the wine and cheese reception. The bed was comfortable and the room temperature was good for someone who experiences “personal summers”. I would recommend this venue to anyone who wants great service and not turned off by decor and furnishings that are not modern but instead simple and peaceful. Breakfast was good and this may be my new favorite place in Springfield!
Stayed 1 night in Nov 2023
Response from General Manager on Nov 15, 2023
Thank you James for your wonderful feedback. We greatly appreciate it. We are delighted your stay with us was great without the hot water. We hope you will stay at the Inn again. Amy PinkowskiGeneral Manager Inn at 835

8/10 Good

Susan

Stayed 1 night in Nov 2023
Response from General Manager on Dec 5, 2023
Thank you for your feedback. We truly appreciate it. Amy Pinkowski General ManagerInn at 835

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from General Manager on Nov 3, 2023
Thank you for your feedback Paul. We greatly appreciate it!Amy PinkowskiGeneral Manager Inn at 835

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from General Manager on Nov 3, 2023
Thank you for your feedback Donald. We greatly appreciate it. Amy PinkowskiGeneral Manager Inn at 835

10/10 Excellent

Alix

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was centrally located and the staff were lovely. The decor was tired and could use an update. The comforter was torn and sewn to repair. It needs to be replaced.
Stayed 1 night in Oct 2023
Response from General Manager on Nov 3, 2023
Thank you Alix for your feedback. I am working on your concerns. We hope you will stay at the Inn again in the future.Amy PinkowskiGeneral ManagerInn at 835

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from General Manager on Oct 24, 2023
Thank you for the feedbackAmy PinkowskiGeneral ManagerInn at 835

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful antique and original woodwork
Loved the old world feel of this Inn. Original woodwork throughout. Antiques abound. Plus a Jacuzzi in some rooms. Great breakfast.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 24, 2023
Thank you Lindsay for the feedback. We greatly appreciate it. We hope you will stay with the Inn again.Amy PinkowskiGeneral ManagerInn at 835

10/10 Excellent

Dwight

Stayed 1 night in Oct 2023
Response from General Manager on Nov 15, 2023
Thank you for your feedback Dwight. We truly appreciate it.Amy PinkowskiGeneral ManagerInn at 835

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Inn
Favorite place we have ever stayed. I don’t say that lightly. Everything was beyond our expectations. Friendly, helpful, comfortable and quiet. We will definitely stay again.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 24, 2023
Thank you David for your feedback. We truly appreciate it. WE hope you will stay at the Inn again.Amy PinkowskiGeneral ManagerInn at 835

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Land of Lincoln Must Stay
Amazing...from checkin to check out!
Stayed 1 night in Oct 2023
Response from General Manager on Oct 11, 2023
Thank you for the feedback. We truly appreciate it. We hope you will stay with us again.Amy PinkowskiGeneral Manager Inn at 835

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the jacuzzi tub. Breakfast was 2 star.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 11, 2023
Thank you for the feedback. We truly appreciate it. Amy PinkowskiGeneral ManagerInn at 835

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay. Attention paid to little details. Loved the wine and cheese and the warm cookie delivery.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 6, 2023
Thank you for the feedback John. We greatly appreciate it. We hope you will stay with us again. Amy PinkowskiGeneral ManagerInn at 835

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from General Manager on Oct 3, 2023
Thank you for your feedback Barb. We appreciate it greatly. Amy PInkowskiGeneral ManagerInn at 835