All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The Glenwood is a great place to stay. Very convenient. Good value for money
Rick
Stayed 1 night in Dec 2023
Response from . on Feb 14, 2024
Hi Rick,Thanks for staying and we appreciate your feed back on your stay.
6/10 Okay
Glenda
Dec 15, 2023
Glenda
Stayed 1 night in Dec 2023
8/10 Good
Richard
Traveled with pets
Dec 9, 2023
Liked: Cleanliness, staff & service
Clean and comfortable, if a little run down. Seems to attract a friendly crowd. The most important thing: a newish air conditioner with the power to deal with those sticky subtropical nights.
I booked a pet friendly motel room. Checking in I was told I was upgraded to a pet friendly cabin.
I was then charged an additional $40 pet fee!
The cabin was not clean, the dirt and dust behind the bed was disgusting I had to clean the bed side table. There was a lamp on both sides of the bed but could use one for the wasn’t a power point to plug in the other lamp .
The were no comfortable chairs we had to use the outdoor chairs to watch TV very uncomfortable!
This is the worst accommodation we have ever experienced!
Mary-Anne
Stayed 1 night in Sep 2023
Response from Tee on Sep 10, 2023
Mary-Anne, had you of read the email sent to you regarding pets you would have been fully informed that only some rooms are pet friendly and that you must ring to ensure you have booked a pet friendly room and that there is a pet fee. Hence I had to change your room to a accommodate and extra charge accordingly. As for the cleaning I checked the room and it was clean. I haven't had complaints about the couch being uncomfortable. Disgusting and slightly dusty is a stretch. The fact you stayed and didn't walk straight out suggests it wasn't quite that bad. Cheers Tracy - Manager
8/10 Good
Jennifer
Sep 1, 2023
Liked: Cleanliness, staff & service
Staff were helpful organising assistance to my husband who has trouble getting up stairs. The room was basic but clean
The price for 1 night was very reasonable
Jennifer
Stayed 1 night in Aug 2023
Response from Tee on Sep 2, 2023
Thank you very much
6/10 Okay
David
Aug 29, 2023
Liked: Cleanliness
David
Stayed 4 nights in Aug 2023
Response from Tee on Aug 31, 2023
thank you
8/10 Good
Francis
Aug 26, 2023
Francis
Stayed 1 night in Aug 2023
Response from Tee on Aug 27, 2023
Thanks so much Francis appreciate your time to review us. Cheers Tracy
In future please read what you are booking it is not our fault that you book something you do not want then come in and cause a fight because you don't understand, please do not come back as you are not welcome.
Originally booked cabin with no bathrooms, thankfully another cabin was available for an additional fee. Shower broken, something a cleaner should have picked up when cleaning. Overall okay accommodation for what we needed