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Reviews of The Inn at Saint Mary's

3.5 out of 5
The Inn at Saint Mary's
53993 Indiana State Route 933, South Bend, IN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 730 out of 1001 reviews" "
Rating 8 - Good. 183 out of 1001 reviews" "
Rating 6 - Okay. 46 out of 1001 reviews" "
Rating 4 - Poor. 27 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Very clean rooms and hotel! Loved having a refrigerator in the room! Breakfast was delicious! Staff friendly!
Stayed 2 nights in May 2024
Response from Shalonda on May 29, 2024
Thank you for the review and rating.

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in May 2024
Response from Shalonda on May 29, 2024
Thank you for the review and rating.

10/10 Excellent

Steve

Liked: Cleanliness
Pleasant staff and great service.
Stayed 2 nights in May 2024
Response from Shalonda on May 29, 2024
Thank you for the review and rating.

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Shalonda on May 29, 2024
Thank you for the rating of the property.

10/10 Excellent

Yvonne

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Shalonda on May 19, 2024
Thank you for the rating.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Shalonda on May 19, 2024
Thank you for the rating.

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
good efficient place to stay by Notre Dame. Staff is excellent, rooms clean. The rooms are a bit dated but tha's the only knock
Stayed 1 night in May 2024
Response from Shalonda on May 19, 2024
Thank you for taking the time to review and rate the property.

10/10 Excellent

Dolores

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, clean, staff were amazing.
Stayed 1 night in May 2024
Response from Shalonda on May 19, 2024
Thank you for taking the time to review and rate the property. We appreciate your business and feedback.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel near the grounds of notre dame
Stayed 3 nights in May 2024
Response from Shalonda on May 19, 2024
Thank you for taking the time to review and rate the property. We appreciate your business and feedback.

10/10 Excellent

Karen, Aurora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in May 2024
Response from Shalonda on May 19, 2024
Thank you for taking the time to review and rate the property. We appreciate your business and feedback.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Shalonda on May 19, 2024
Thank you for the rating.

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Shalonda on May 19, 2024
Thank you for the rating.

10/10 Excellent

Araceli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Great lobby and breakfast.
Stayed 1 night in May 2024
Response from Shalonda on May 19, 2024
Thank you for taking the time to review and rate the property. We appreciate your business and feedback.

8/10 Good

James

Stayed 2 nights in Apr 2024
Response from Shalonda on May 19, 2024
Thank you for the rating.

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I give the property a solid good rating—nothing extraordinary and nothing negative.
Stayed 2 nights in Apr 2024
Response from Shalonda on May 19, 2024
Thank you for taking the time to review and rate the property. We appreciate your business and feedback.

8/10 Good

Lin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed sheet has some stains. Location is convenient for college visit.
Stayed 1 night in Apr 2024
Response from Shalonda on May 19, 2024
Thank you for taking the time to review and rate the property. We appreciate your business and feedback.

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Awesome staff. We would highly recommend it for anyone visiting South Bend, IN.
Stayed 4 nights in Apr 2024
Response from Shalonda on May 19, 2024
Thank you for taking the time to review and rate the property. We appreciate your business and feedback.

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about the property except the lack of a pool. In the past we have been able to use the pool at an adjoining property but not this time for insurance purposes. That needs to change in the future.
Stayed 2 nights in Apr 2024
Response from Shalonda on May 19, 2024
Thank you for taking the time to review and rate the property. We appreciate your business and feedback.

10/10 Excellent

catherine

Stayed 2 nights in Apr 2024
Response from Shalonda on May 19, 2024
Thank you for the rating.

10/10 Excellent

Kat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was an excellent stay for an affordable price. It's got unique features, such as the beautiful lobby and staircases, that make it a more enjoyable stay than a cookie-cutter hotel, and of course is close to the universities. In our particular case, there was a mechanical issue in our room and we were immediately given a new room (one that we considered to be an upgrade!). We were grateful for the kind workers, especially at the front desk.
Stayed 1 night in Apr 2024
Response from Shalonda on May 19, 2024
Thank you for taking the time to review and rate the property. We appreciate your business and feedback.

8/10 Good

Henry

Traveled with pets
Liked: Cleanliness, staff & service, amenities
Nice, reasonably priced facility conveniently located just off the turnpike.
Stayed 1 night in Apr 2024
Response from Shalonda on Apr 17, 2024
Thank you for the review and rating.

8/10 Good

Kristin

Liked: Cleanliness, staff & service, amenities
The quietest hotel I've ever stayed in - soundproof rooms. Very comfortable beds. The only things I didn't like were that the breakfast pastries were kind of dry and blah. The eggs and potatoes were good. Didn't try the sausage. The worst part was that the "low heat" setting quickly made the room too hot and the "low cool" setting quickly made the room too cool. At night I kept waking up too hot or cold and had to adjust it because the duvet made me too hot most of the time. The sheet wasn't cotton, so it didn't breathe which is why I sometimes had to turn on the cool setting.
Stayed 3 nights in Apr 2024
Response from Shalonda on Apr 17, 2024
Thank you for the review and rating.

10/10 Excellent

helen, gloucester point

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always a great stay at the Inn!
Stayed 2 nights in Apr 2024
Response from Shalonda on Apr 17, 2024
Thank you for the review and rating.

10/10 Excellent

Maria

Stayed 1 night in Apr 2024
Response from Shalonda on May 19, 2024
Thank you for the rating.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Shalonda on Apr 17, 2024
Thank you for the rating.

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Shalonda on Apr 17, 2024
Thank you for the rating.

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a great space for walking. Eva’s clean & the staff super nice.
Stayed 1 night in Apr 2024
Response from Shalonda on Apr 17, 2024
Thank you for the review and rating.

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location close to the Notre Dame campus. The room was clean and nice sized. We did have trouble getting the room cleaned but over Easter weekend it was not surprising. Still a good stay
Stayed 3 nights in Mar 2024
Response from Shalonda on Apr 17, 2024
Thank you for the review and rating.

10/10 Excellent

Lauren M

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Ok the staff is superb as a single parent traveling 10 hours they made check in smooth. Then after a nap donnie and jojo even gave advice on the best pizza in town barnabys which was def jersey approved and close to notre dame. Despite thw rain we made the best of the evening after a long trip!
Stayed 1 night in Apr 2024
Response from Shalonda on Apr 17, 2024
Thank you for the review and rating.

10/10 Excellent

Russell, Tomahawk

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience. EV charging available on site.
Stayed 1 night in Mar 2024
Response from Shalonda on Apr 17, 2024
Thank you for the rating and review.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Was great!
Stayed 1 night in Mar 2024
Response from Shalonda on Apr 17, 2024
Thank you for the review and rating.

8/10 Good

Margaret

Traveled with family
Liked: Cleanliness
When we checked in Friday night the woman @ desk had terrible customer service. The next day, staff was great, the bartender was awesome along with room staff, Maury was fabulous!
Stayed 1 night in Mar 2024
Response from Shalonda on Apr 17, 2024
Thank you for the review and rating.

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, nice staff
Stayed 1 night in Mar 2024
Response from Shalonda on Apr 17, 2024
Thank you for the review and rating.

10/10 Excellent

Jill, Draper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Shalonda on Apr 17, 2024
Thank you for the rating.

8/10 Good

Luisa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is convenient and affordable. We stay every time we come to South Bend
Stayed 1 night in Mar 2024
Response from Shalonda on Apr 17, 2024
Thank you for the review and rating.

8/10 Good

Steve

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel across the service road from St Mary’s, so very convenient for a campus tour. Good breakfast, quiet and clean. Had a lobby bar that we didn’t have time to check out, but it looked nice. Recommend this hotel.
Stayed 2 nights in Mar 2024
Response from Shalonda on Apr 17, 2024
Thank you for the review and rating.

10/10 Excellent

Marisol, Greenwood

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our place to stay when we drive up to South Bend.Family friendly minutes away from shopping . Walking distance from all 3 campuses.
Stayed 1 night in Mar 2024
Response from Shalonda on Apr 17, 2024
Thank you for the review and rating.

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Shalonda on Apr 17, 2024
Thank you for the rating.

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great in everyway
Stayed 1 night in Mar 2024
Response from Shalonda on Apr 17, 2024
Thank you for the review and rating.

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were nice and friendly.
Stayed 2 nights in Mar 2024
Response from Shalonda on Apr 17, 2024
Thank you for the review and rating.

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has electric vehicle charging which was very helpful for a long road trip.
Stayed 1 night in Mar 2024
Response from Shalonda on Apr 17, 2024
Thank you for the review and rating.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Shalonda on Apr 17, 2024
Thank you for the rating.

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to nearby schools and expressway Loud open bar area sends noise straight up to rooms
Stayed 1 night in Mar 2024
Response from Shalonda on Apr 17, 2024
Thank you for the review and rating.

10/10 Excellent

Melanie

Business traveler
Wonderful!
Stayed 2 nights in Mar 2024
Response from Shalonda on Apr 17, 2024
Thank you for the review and rating.

8/10 Good

Ann-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place, with one exception… It is so loud. The walls are very thin and it was still loud after I tried several things. Towels around the door, turned on the fan, even the TV didn’t do it. Glad I brought my ear plugs!
Stayed 1 night in Mar 2024
Response from Shalonda on Apr 17, 2024
Thank you for the review and rating.

10/10 Excellent

NATHANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Shalonda on Apr 17, 2024
Thank you for the rating.

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Cleanliness of facility. Nice breakfast. Nice afternoon/evening bar service. in lobby. Also convenient Starbucks service in Lobby
Stayed 1 night in Mar 2024
Response from Shalonda on Mar 4, 2024
Thank you for the review and rating.

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Shalonda on Mar 4, 2024
Thank you for the rating.

10/10 Excellent

Cheryl

Stayed 1 night in Feb 2024
Response from Shalonda on Mar 4, 2024
Thank you for the rating.

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Shalonda on Mar 4, 2024
Thank you for the rating.