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ソリティア ロッジの口コミ

2.5 out of 5
ソリティア ロッジ
On the C14, Namib Naukluft Park, Solitaire

口コミ

8.0

とても良い

評価 10 - 29 件の口コミ中 11 件が非常に良い" "
評価 8 - 29 件の口コミ中 9 件が良い" "
評価 6 - 29 件の口コミ中 6 件が普通" "
評価 4 - 29 件の口コミ中 3 件が不満" "
評価 2 - 29 件の口コミ中 0 件が非常に不満" "

8.6/10

清潔度

7.8/10

スタッフとサービス

9.0/10

設備とサービス

8.0/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

4/10 (不満)

Taka、Japan

気になった点 : 施設のコンディションと設備、客室の快適度
エアコン故障
エアコンがつかず終日暑苦しい中で過ごす羽目になった。スタッフの説明では運悪く通電していないとのこと。三ヶ月以上も前に予約してあったのにそんないいわけはないとおもう。雨期で虫も多く窓を開けて眠る訳にもいかず、結局熟睡出来なかった。結構人気があるようだったが、二度と泊まることはないし、人にも勧めない。

10/10 (非常に良い)

Colin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We hadn't originally intended staying in Solitaire, but rescheduling issues meant we slotted this lodge in at the last minute. I hadn't been optimistic about what we'd find - after all, Solitaire is a small, very remote place. But I was pleasantly surprised. The staff were very friendly and helpful; the rooms comfortable, a good size and in excellent condition; the restaurant area is terrific and the food very good; the surroundings are quite charming, with a scattered collection of old cars. Highly recommended if you need a stopover before or after visiting Sossusvlei.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Justin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Guter Aufenthalt
Gute Erfahrung, sehr gutes Abendessen und Frühstück! Personal war sehr nett und hilfreich. Gute Lage, es gibt eine Tankstelle vor Ort und ist nicht all zu weit von Sossusvlei.
2024 年 2 月に 1 泊滞在

8/10 (良い)

Richard

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The Lodge is beautiful with fabulous gardens, wonderful views and attractive spacious bedrooms. The Cafe is also the reception and again is a lovely building which served good value and tasty food. The breakfast was very good and the rooms have their own tea/coffee facilities. Our registration on arrival was not comfortable as they did not have our payment through Expedia recorded and we had to provide email receipts as evidence of payment which they questioned extensively. The service at dinner was very slow and although this was paid immediately after, we were questioned at check out regarding our ‘outstanding bill’. Service was not with a smile during our stay and we were not made to feel welcome. However the Lodge is well worth a visit as it has been designed very well, the sunset view was wonderful and the apple pie is very good!
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Brian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fabulous accommodations in the middle of nowhere. The dinner and breakfast was excellent. A must stay for anyone passing through or staying in the area to explore. The roads getting to Solitaire were unfortunately pretty bad with lots of ruts and corrogations. Still worthwhile and highly recommend staying at the Solitaire Lodge.
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Andrea

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

Kathrin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfekt für den Stopp nach walvisbay
Große Zimmer, bequeme Betten, abends hat man die Oldtimer und den Sternenhimmel für sich allein
2023 年 3 月に 1 泊滞在

8/10 (良い)

Wolfgang

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Essen keine Auswahl
2022 年 12 月に 1 泊滞在

10/10 (非常に良い)

Katherine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place. Highly recommended.
Only stayed for one night. Good accommodation and tasty food.
2022 年 9 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度
This was the poorest of the lodges we stayed in during our trip to Namibia, however it was by far the least expensive. The food was very poor.
2019 年 9 月に 1 泊滞在
Marketingからの返信 (投稿日 : 2019 年 10 月 18 日)
Dear Guest, thank you for your reply. We note your comments and will investigate the areas for improvement. Kind regards

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What I liked that was unique about this property is just that; how truly unique it is. Out in the literal middle of nowhere, it is an oasis in an otherwise forbidding *deep, dark night. There is food, there is water, beer, liquor...sticky buns! Something to truly experience. *Don't drive in the desert at night, very dangerous. Animals like to cross the road, and they will sneak up on you, like the Zebra I almost ran into.
2019 年 8 月に 1 泊滞在
Marketingからの返信 (投稿日 : 2019 年 8 月 27 日)
Dear Guest, we appreciate your review and glad you enjoyed your stay at Solitaire.

8/10 (良い)

Hugues、Rouen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
en plein désert, loin de tout, mais très bon rapport qualité/prix, personnel serviable professionnel et très aimable, je recommande. Attention, la route entre Solitaire et Sesriem est pénible, même en 4x4, nous avons renoncé à la faire de nouveau le deuxième jour et nous avons perdu une journée de vacances.
2018 年 10 月に 3 泊滞在
Marketingからの返信 (投稿日 : 2018 年 10 月 24 日)
Dear Sir, thank you for your review. It was a pleasure hosting you!

8/10 (良い)

Eberhard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good hotel if you don’t get a room in Sesriem
Good hotel if you don’t get a room in Sesriem; you can drive in the morning to Sossusvlei and come back in the evening to Solitaire
2017 年 12 月に 2 泊滞在

8/10 (良い)

Cor

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Redelijk goed.
Was wel goed maar geen WiFi.
2017 年 11 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Drastically lower you expectations
Very bad attitude by the staff. Breakfast was terrible including very old and stale looking scrambled eggs, asked for some freshly cooked eggs and I was told that it was buffet and I must eat what was provided. Also asked to eat on an outside table and the waiter told us to set it ourselves. Accommodation was also bad, no towel rails, shelves or hooks in the bathroom, no cupboards in the bedroom and no hangers etc in the bedroom. Wifi did not work for the entire two days that we stayed at the lodge. Went for a walk on the marked hiking trail and discovered the stench of raw sewerage as we left the lodge, also encountered loads of litter in the bush on the hiking trail.
2017 年 11 月に 2 泊滞在

6/10 (普通)

Ronald、Hoofddorp, Nederland

良かった点 : 清潔度、客室の快適度
Gezellig en huiselijk
Zeer gezellige locatie en vriendelijk en behulpzaam personeel. Goede uitvalsbasis naar diverse locaties. Goed eten.
2017 年 9 月に 1 泊滞在

8/10 (良い)

Stefania

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Ottima location
Ho soggiornato una notte in una camera molto spaziosa con annesso angolo cottura che non ho utilizzato. La camera ha arredi un po' datati ed un bagno senza piani di appoggio. Molto bella la zona comune con piscina mentre quasi assente il segnale WI-FI che si riceve solo nel ristorante. Qui viene servita la colazione, se si desidera la cena a buffet di qualità discreta si deve pagare direttamente al ristorante. A Solitaire c'è solo questo lodge e la famosa pasticceria nella quale è da provare la torta di mele.
2017 年 9 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2017 年 8 月に 1 泊滞在
Dear Guest, Thank you for your feedback and good review of our establishment and services. We appreciate your feedback. Best regards Management.

6/10 (普通)

Hans Peter

Lodge in der Wüste
Geeignet als Durchreise-Lodge - nicht geeignet zum verweilen.

6/10 (普通)

宿泊されたお客様

気になった点 : 客室の快適度
Wüstenoase
neu renoviert, sehr schlicht, Arbeiten in Nachbarräumen waren noch im Gange

8/10 (良い)

Hartmut 、Aus. Deutschland, Kühlungsborn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel ist als Zwischenstation auf der Weiterreise
Zum längeren Verweilen wuerde ich das Hotel nicht empfehlen.

6/10 (普通)

Carmen、Metz / France

良かった点 : 清潔度、スタッフとサービス
bon hotel d'étape
Bon hotel d'étape dans notre circuit en Namibie mais dommage qu'il n'y a pas Wifi. Assez bon repas au restaurant.

8/10 (良い)

Maria Clara、Girona

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel sencillo, pero donde todo funciona perfectamente. Buena comida para la cena y desayuno completo. Ambiente tranquilo, con excelentes vistas.

10/10 (非常に良い)

Alexander

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

4/10 (不満)

Neil、Cape Town

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Poor management, good staff.
While unpacking, a lady came and insisted that we move the vehicle back to the parking area immediately. We were not allowed to complete our unpacking. There was nothing extraordinary about the parking space outside our rooms to where I had temporarily moved our vehicle, just sand. No help was offered with our luggage and we had to drag our bags through the loose sand, making numerous trips. I assumed she was the manager- no introductions were made. Since we were leaving early for Sesriem the next morning, breakfast packs were prepared for us. The nutri-bar in all 4 of our packs had expired 30 days earlier and had to be discarded. At the time of booking no mention was made of the pool being under renovation. In 30 degree temperatures we were offered the use of a pool 7km away! We found both the hand basin and showers dirty in both rooms. We cleaned these ourselves realising that we could expect no help from the manageress. The friendly restaurant staff and the lovely food prepared by the chef encouraged us to overlook the thus-far dismal attitude of the manageress and enquired about staying a further night. The unfortunate reply from the manageress was that there were 2 rooms available for further nights but that we had to pay a much higher rate as we had obtained a good rate by booking via Hotels.com, but right here, in person, that rate was not available to us. I could only assume that we were not welcome at this hotel by the manageress. Very disappointing.

6/10 (普通)

Grant、australia

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Service stinks
This place is in the middle of nowhere, next to s fuel stop and bakery and restaurant. The bakery is awesome, the hotel lacked is many areas of service. Reception was completely unmotivated to help, I showed myself to the room and then went for dinner. This was a joke, they didn't acknowledge me even when I stood at the bar, then they sat me at the bar for the buffet despite several seats. The chick behind the bar couldn't pull herseld away from her phone to even serve me and she was 1 meter away. I had to get the waiter. She was useless. The wifi is awful, meaning it doesn't work, so don't believe the "high speed xonnection" listed on the advert, it's nonexistent. Staff were extremely unhelpful in this matter also. I was even told to stand in the fuel station to get the signal. Comfy rooms, but I would opt for staff who make an effort