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Reviews of Hotel Mi Bencoolen

3.5 out of 5
Hotel Mi Bencoolen
41 Bencoolen Street, Singapore

Reviews

8.2

Very Good

Rating 10 - Excellent. 379 out of 1008 reviews" "
Rating 8 - Good. 406 out of 1008 reviews" "
Rating 6 - Okay. 154 out of 1008 reviews" "
Rating 4 - Poor. 46 out of 1008 reviews" "
Rating 2 - Terrible. 23 out of 1008 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Moira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Bencoolen station . Seems to had a facelift . Enjoyed the pool . Didn’t like the shower not draining properly. Too many towels to mop up
Stayed 3 nights in May 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good friendly staff including door man David. Clean facilities. Nice pool for refresh.
Stayed 2 nights in May 2024
Response from Assistant Front Office Manager Ryan on May 24, 2024
Dear Chris, thank you for your kind review! We truly appreciate your kind words about our staff. It is definitely a boost for us every time we hear positive reviews such as this. We will be sure to let David that he made an impact during your stay. We hope to welcome you back to the hotel soon!

6/10 Okay

Tiffany

Traveled with family
Conveniently located a few steps from Bencoolen MRT station. Room is tiny for a family of 4 but is good value for Singapore.
Stayed 1 night in May 2024
Response from Assistant Front Office Manager Ryan on May 21, 2024
Dear Tiffany, Thank you for taking the time to provide your valuable feedback. We appreciate you sharing your accommodation experience with us, and we regret for the inconvenience caused. We have shared your comments with our team, who will look into the above-mentioned areas which you have highlighted.

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked our friendly welcome, upgrade and early check in. Our room was modern and a good size. Across the road to the Bencoolen train. Very helpful cleaning staff as well
Stayed 2 nights in May 2024
Response from Assistant Front Office Manager Ryan on May 21, 2024
Dear Judith, Thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

10/10 Excellent

ROTHEL MAE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all accommodating and friendly.
Stayed 3 nights in May 2024
Response from Assistant Front Office Manager Ryan on May 21, 2024
Dear Rothel Mae, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. When you're traveling to our area again soon, do not hesitate to stay with us.

6/10 Okay

Florence, Surrey

Traveled with family
Liked: Cleanliness
On the whole, the room was clean and functional for our two nights stay. What I don’t like is the bathroom was too crammed. The toilet seat didn’t fit the toilet (probably a later addition). The hairdryer was cumbersome (fixed into the back end of a drawer - I presume to prevent theft). Since I hv short hair, I gave up trying to figure out how to make it work!!
Stayed 2 nights in May 2024
Response from Assistant Front Office Manager Ryan on May 15, 2024
Dear Florence, Thank you for taking the time to provide your valuable feedback. We appreciate you sharing your accommodation experience with us, and we regret for the inconvenience caused. We have shared your comments with our team, who will look into the above-mentioned areas which you have highlighted.

2/10 Terrible

DIEGO, oviedo

Traveled with family
We booked a triple bedroom . They called "luxury room". Even for two people is extremely small. No space for the luggage. No closet !!! At reception they said that is the size for a triple room in Singapur. I really don't believe that. The pool is also very small . The location is fine.
Stayed 3 nights in May 2024
Response from Assistant Front Office Manager Ryan on May 11, 2024
Dear Diego, We are sorry that you had found the room size small to your expectations. We would like to extend our utmost sincere apology for the frustration that this has caused as we believe in creating a positive and memorable hotel experience for all our guests.

6/10 Okay

Kathryn

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The photos are somewhat deceptive. The rooms were a shoebox and no wardrobes . Clothes were hung on a small rack or hooks. Only for 1-2 people for one night. Not a long stay hotel . However, the staff were wonderful and went above and beyond to be friendly and of service. The hotel is ideally located, with easy MRT access to all attractions.
Stayed 8 nights in Apr 2024
Response from Assistant Front Office Manager Ryan on May 7, 2024
Dear Kathryn, We are sorry that you had found the room size small to your expectations. We would like to extend our utmost sincere apology for the frustration that this has caused as we believe in creating a positive and memorable hotel experience for all our guests.

6/10 Okay

Deborah

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in May 2024
Response from Assistant Front Office Manager Ryan on May 7, 2024
Dear Deborah, Thank you for considering Hotel Mi as your choice of accommodation. We look forward to seeing you soon.

10/10 Excellent

Manerah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Mi Bencoolen. The property is situated in a wonderful little area close to MRT and dining options. The staff is very friendly and helpful. I definitely would consider staying here again in the future. Thank you.
Stayed 2 nights in May 2024
Response from Assistant Front Office Manager Ryan on May 5, 2024
Dear Manerah, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. When you're traveling to our area again soon, do not hesitate to stay with us.

10/10 Excellent

Vilda

Stayed 5 nights in Apr 2024
Response from Assistant Front Office Manager Ryan on May 21, 2024
Dear Vilda, Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.

10/10 Excellent

Spyridon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Assistant Front Office Manager Ryan on Apr 20, 2024
Dear Spyridon, Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.

10/10 Excellent

Huynh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Assistant Front Office Manager Ryan on Apr 20, 2024
Dear Huynh, Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.

10/10 Excellent

Marco Emilio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is incredibly close to the MRT, making it very convenient to get around Singapore. Always came back to a clean room and a fresh bed. The staff was very helpful when we had questions.
Stayed 5 nights in Apr 2024
Response from Assistant Front Office Manager Ryan on Apr 18, 2024
Dear Marco Emilio, Thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location that made it easy to see lots of things in Singapore.
Stayed 2 nights in Mar 2024
Response from Assistant Front Office Manager Ryan on Apr 12, 2024
Dear Julie, Thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

10/10 Excellent

Huynh

Stayed 2 nights in Feb 2024

6/10 Okay

Dennis

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Assistant Front Office Manager Ryan on Apr 9, 2024
Dear Dennis, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

6/10 Okay

Anna

Traveled with family
Liked: Staff & service
Great location but it gets really noisey due to other guests. Daily housekeeping/cleaning could be better. Super friendly and helpful staff at least
Stayed 3 nights in Mar 2024
Response from Assistant Front Office Manager Ryan on Apr 8, 2024
Dear Anna, Thank you for taking the time to provide your valuable feedback. We appreciate you sharing your accommodation experience with us, and we regret for the inconvenience caused. We have shared your comments with our team, who will look into the above-mentioned areas which you have highlighted.

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was centrally located - easy access to public transit. Friendly and helpful staff. In particular, front desk agent, Nikki, was very helpful to us on our last day during our check out - appreciated that she provided us a general room to freshen up before we catch our red eye flight out. Would recommend this hotel to others.
Stayed 2 nights in Feb 2024
Response from Assistant Front Office Manager Ryan on Apr 8, 2024
Dear Jennifer, thank you for your kind review! We truly appreciate your kind words about our staff. It is definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Niki that she made an impact during your stay. We hope to welcome you back to the hotel soon!

10/10 Excellent

Huynh

Good
Stayed 1 night in Mar 2024
Response from Assistant Front Office Manager Ryan on Apr 1, 2024
Dear Huynh, Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near the MRT station and in a relatively walkable area. The room was on the small side, but not a problem for me. It was clean and well presented with tea making facilities too. Only thing that me down was the air conditioning which wasn't cold enough and noise from the indoor corridor - it may have been the staff/other guests loudly talking.
Stayed 7 nights in Mar 2024
Response from Assistant Front Office Manager Ryan on Apr 1, 2024
Dear Michael, thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the MRT, about 100m outside the front door. Also both Hop On Hop Off, bus routes about the same distance outside the door. Some places to eat and drink within a short walk too. Overall, happy with the peice I paid and how easy it was to get anywhere in Singapore from this hotel.
Stayed 3 nights in Mar 2024
Response from Assistant Front Office Manager Ryan on Apr 1, 2024
Dear Peter, thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Assistant Front Office Manager Ryan on Mar 25, 2024
Dear Erica, Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.

8/10 Good

Dulce

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is centrally located, so it’s a convenient walk to nearby dining options and public transportation. Little India is just 4 blocks away and Chinatown just 2 stops away on the metro. The property itself is an older building with its breakfast served in an adjacent restaurant. The standard guestrooms are small, but overall it is a comfortable stay and reasonably priced.
Stayed 5 nights in Mar 2024
Response from Assistant Front Office Manager Ryan on Mar 21, 2024
Dear Dulce, thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

10/10 Excellent

DOROTHY, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to major attractions and street foods.
Stayed 3 nights in Mar 2024
Response from Assistant Front Office Manager Ryan on Mar 18, 2024
Dear Dorothy, we are pleased to hear that you find our location to your liking. On your next visit, we are happy to share with you a simple itinerary that will help you maximize your stay in the area. We hope to see you again soon.

10/10 Excellent

Maciej, Palmyra

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall ver good place with easy access to transport. Cleaning needs a bit more attention.
Stayed 1 night in Oct 2023
Response from Assistant Front Office Manager Ryan on Mar 18, 2024
Dear Maciej Thank you for taking the time to provide your valuable feedback. We appreciate you sharing your accommodation experience with us, and we regret for the inconvenience caused. We have shared your comments with our team, who will look into the above-mentioned areas which you have highlighted.

10/10 Excellent

Homer, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly and convenient
Stayed 1 night in Mar 2024
Response from Assistant Front Office Manager Ryan on Mar 18, 2024
Dear Homer, we appreciate your valuable feedback and we look forward to welcoming you again on your next visit to Singapore again.

10/10 Excellent

Kee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 5 nights in Jan 2024
Response from Assistant Front Office Manager Ryan on Mar 12, 2024
Dear Kee, Thank you for considering Hotel Mi as your choice of accommodation. We look forward to seeing you soon.

6/10 Okay

Alexandre

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff is great, very friendly, very nice, very helping, etc. But the room is extremely basic and small)… The Air conditioning didn’t cool - after 2 hours I call the reception who sent someone who put is on 18*C (64*F), by the next morning the room had cool to to 23.7*F (75*F) - so not working properly. The walls are paper thin, you can hear people walking (not to mention talking) in the corridor. I could hear the TV from the room accros the corridor… at 05.15 am heard my next door alarm clock, then at 06.00 my other neighbor clock… Being on the 3rd floor, you can hear the water from the 6 floors above, running down the pipe. The pool was nice to relax in. Buffet breakfast very simple.
Stayed 4 nights in Feb 2024
Response from Assistant Front Office Manager Ryan on Mar 12, 2024
Dear Alexandre, Thank you for taking the time to provide your valuable feedback. We appreciate you sharing your accommodation experience with us, and we regret for the inconvenience caused. We have shared your comments with our team, who will look into the above-mentioned areas which you have highlighted.

10/10 Excellent

Munkhchimeg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Assistant Front Office Manager Ryan on Mar 12, 2024
Dear Munkhchimeg, Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.

8/10 Good

Carol, Mt.Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the rooms extremely small, no where to hang clothes. Our room would do one person not two. Staff very helpful & friendly.
Stayed 4 nights in Feb 2024
Response from Assistant Front Office Manager Ryan on Mar 12, 2024
Dear Carol, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. When you're traveling to our area again soon, do not hesitate to stay with us.

10/10 Excellent

Ariel

Stayed 2 nights in Feb 2024
Response from Assistant Front Office Manager Ryan on Mar 21, 2024
Dear Ariel, Thank you for considering Hotel Mi as your choice of accommodation. We look forward to seeing you soon.

6/10 Okay

Rosalind

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to mrt, local food outlets yet away from busy centre. Clean, well serviced, very friendly and helpful staff
Stayed 3 nights in Feb 2024
Response from Assistant Front Office Manager Ryan on Feb 26, 2024
Dear Rosalind, thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

6/10 Okay

Verified traveler

Traveled with group
Disliked: Property conditions & facilities, room comfort
Great location - all else, meh!
This hotel is very well situated in Singapore. Great area and very walkable to many attractions and sites. That's the only redeeming feature. Unfortunately it's a very budget hotel. It does not warrant a 4 star rating. Be forewarned that rooms are extremely small. I cannot be clearer about how miniature they are. Only the bare basics are provided. Would I stay here again? Maybe. Would I look for something better? You better believe it.
Stayed 5 nights in Feb 2024
Response from Assistant Front Office Manager Ryan on Feb 26, 2024
Dear Sir/Mdm, Thank you for taking the time to provide your valuable feedback. We appreciate you sharing your accommodation experience with us, and we regret for the inconvenience caused. We have shared your comments with our team, who will look into the above-mentioned areas which you have highlighted.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy access to the SMRT. Airport to hotel fast and economical. Rooms are small but have everything you need.
Stayed 1 night in Feb 2024
Response from Assistant Front Office Manager Ryan on Feb 26, 2024
Dear Michael, thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

8/10 Good

Michelle

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night after disembarking from the cruise. Room was comfortable enough, only 1 pillow per person, only 2 bath towels provided, no hand towels or wash cloths (not a deal breaker, I am sure we could have asked for more if needed). Room was clean, but small, bathroom very small. Hotel lobby and public areas very clean. Staff very professional and attentive. MRT station only 2 minute walk away. Lots of shops and restaurants in the area. Would recommend for a budget friendly short stay in Singapore.
Stayed 1 night in Feb 2024
Response from Assistant Front Office Manager Ryan on Feb 22, 2024
Dear Michelle, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. When you're traveling to our area again soon, do not hesitate to stay with us.

8/10 Good

Kirsty, Castro Valley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is good just next to the subway station. There are shopping mall nearby.
Stayed 1 night in Feb 2024
Response from Assistant Front Office Manager Ryan on Feb 21, 2024
Dear Kirsty, thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

8/10 Good

Pauline

Traveled with group
Clean and comfortable but rooms very small. Excellent location
Stayed 3 nights in Feb 2024
Response from Assistant Front Office Manager Ryan on Feb 21, 2024
Dear Pauline, thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

8/10 Good

France

Belle endroit
Notre chambre était vraiment petite.Cela pourrait être un peu plus grand sinon rien à dire.
Stayed 5 nights in Feb 2024
Response from Assistant Front Office Manager Ryan on Feb 21, 2024
Dear France, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

10/10 Excellent

Mok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience staying in this clean, hip and not too dodgy or stodgy hotel located right smack between two great shopping areas - City Hall and Dhoby Ghaut. Arrived early from my check-out at another hotel in Lavender area and only asked to store my belongings, but the friendly and helpful frontdesk staff, Leo, kindly gave me an early check-in 2 hours ahead of time, on his own initiative. Room was clean, nice and had all the amenities - safe, fridge, mid-sized TV with cable channels (hbo, bbc, arirang, nhk, cctv, abc australia) on top of free-to-air channels. There was also a roughly 25m lap pool that looks super inviting, set in a garden oasis, away from prying eyes. Tried my luck for a late check-out and staff granted an extra hour, which was enough time for another quick bath before packing up. All in all, would recommend for location, sparkly personality/feel of the hotel and course, great service by the staff
Stayed 1 night in Feb 2024
Response from Assistant Front Office Manager Ryan on Feb 21, 2024
Dear Mok, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. When you're traveling to our area again soon, do not hesitate to stay with us.

8/10 Good

Karen

Traveled with group
Liked: Amenities
I liked the location, transport options and service at front of house and housekeeping. I didn't like the noisy guests.
Stayed 3 nights in Feb 2024
Response from Assistant Front Office Manager Ryan on Feb 21, 2024
Dear Karen, thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

8/10 Good

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Less than a 2 minutes walk to the MRT which made it easy to get around.
Stayed 3 nights in Feb 2024
Response from Assistant Front Office Manager Ryan on Feb 21, 2024
Dear Laura, thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

10/10 Excellent

Desmond

Liked: Staff & service, amenities, property conditions & facilities
What a lovely place perfectly situated between little India and Chinatown with an MTR on the doorstep. The staff could not do more for you and the pool was lovely
Stayed 4 nights in Feb 2024
Response from Assistant Front Office Manager Ryan on Feb 12, 2024
Dear Desmond, thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

10/10 Excellent

Verified traveler

Traveled with family
Staff were friendly & helpful
Stayed 4 nights in Feb 2024
Response from Assistant Front Office Manager Ryan on Feb 12, 2024
Dear Sir/Mdm, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. When you're traveling to our area again soon, do not hesitate to stay with us.

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service
Good overnighter
We choos this hotel as we're only staying one night before flying out - for this purpose it's ideal. Rooms very small but functional. Staff very helpful. Reasonable area but lacking a few bars and restaurants
Stayed 1 night in Feb 2024
Response from Assistant Front Office Manager on Feb 12, 2024
Dear John, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. When you're traveling to our area again soon, do not hesitate to stay with us.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location
Nice hotel, great location for touristy wanderings and friendly staff
Stayed 3 nights in Feb 2024
Response from Assistant Front Office Manager Ryan on Feb 12, 2024
Dear Andrew, thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Assistant Front Office Manager Ryan on Feb 12, 2024
Dear Sir/Mdm, Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location of this hotel. Lots of dining options, transportation and Bugis St. all within walking distance. So easy! Friendly and helpful staff. We really enjoyed our stay!
Stayed 5 nights in Jan 2024
Response from Assistant Front Office Manager Ryan on Feb 6, 2024
Dear Laura, thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

10/10 Excellent

Poh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient ,
Stayed 1 night in Feb 2024
Response from Assistant Front Office Manager Ryan on Feb 6, 2024
Dear Poh, Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.