No.64A North of Xinggong Street, Tiexi District, Shenyang, Liaoning
Reviews
8.4
Very Good
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i like this hotel, because we can find a lot of food shop around this hotel. very convenience. High recommended.
Chong
Stayed 4 nights in May 2019
6/10 Okay
Verified traveler
Apr 16, 2017
Liked: Staff & service, room comfort
Disliked: Cleanliness
Great service and breakfast. Not clean enough.
The hotel looks great outside and the room looks fantastic. However, if you look closely at the details, there are some disappointments. The carpet in the room was littered with some cigarette ash which is unacceptable for a 4-star hotel like this.
We ordered dinner to be delivered to our room, it was a pleasant meal. But I started to have diarrhea at 3 a.m. and it didn't stop until late night of the same day. I'm not sure if the problem came from the dinner that I ordered but that was the only thing I ate after lunch.
Their complimentary breakfast looked great but I didn't get to enjoy it because of the diarrhea.
The staff was very friendly and helpful. They answered all my questions and helped me to get a decent taxi to the airport. This place could have earned a 5-star if the cleanness had been improved.
Overall, it wasn't the worst place I've stayed in china. Not the best by a long shot either. The intention was good. Suite was large, clean and well appointed. comfortable bed and new more than modern. Its typical of this type of hotel to always fail on the details. batteries in the remotes dead, lamp switches on the floor behind tables, non-working bedside clock, non-working outlets. list of things can go on Aside from the tub, which was a bit dusty, the room was very clean. it had good toiletries as well. the hotel is very close to the train station 1. About 11yuan taxi to the center. The staff was kind and tried their best. To the point I almost felt bad for the employees eagerness yet lack of simple training task training. ie: cc refunds. When you claim to be an "international business hotel" you should be able to have someone who can speak any language other than Chinese. Our party included, Korean, Spanish, English, French and German native speakers. Common language for our group was english. This is kind of a no brainer all of these are common and would have been acceptable. No room service because of the holiday. Tried to order even simple noodles and was told it would be 90mins. The following day went for lunch. The food was not good. I ordered Minestrone soup; it was reheated, canned tomato with raw cabbage. This took 45mins and cost 57yuan. They did have ice and take american cc. Its a nice joint, i think you can find better value in Shenyang