Breakfast, lunch, dinner served; Chinese cuisine
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Reviews of Orange Hotel Select

3.5 out of 5
Orange Hotel Select
No.566 Shiwan 6th Road, Pudong New District, Shanghai, Shanghai

Reviews

8.0

Very Good

Rating 10 - Excellent. 22 out of 56 reviews" "
Rating 8 - Good. 17 out of 56 reviews" "
Rating 6 - Okay. 12 out of 56 reviews" "
Rating 4 - Poor. 3 out of 56 reviews" "
Rating 2 - Terrible. 2 out of 56 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Wing Sze Venus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located at remote area..No convenience store nearby
Stayed 2 nights in Mar 2022

10/10 Excellent

YIJIE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Kurt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would book this hotel again!
I read reviews before booking this hotel near teh shanghai pudong airport . I found the beds very comfortable, and soft, like noted in the advertising... Our room had an amazing shower, nice couch, wifi worked well... and the staff was helpful... IF YOU CAN navigate chinese. When I arrived at Pudong, i called the number for info on the shuttle bus... I made the mistake of asking in English, and got a brief answer in Chinese and hangup ... I called back and used Chinese, and they were helfpul. Check in was quick, and easy. You would not need to know any Chinese to check in. The room was great, shuttles ran on time. Staff really tried to be helpful. When I did not understand something, they staff spoke into his phone translator and let me read... no i did not need an upgrade. (It was about $7 USD if I wanted it). I would book this again. Also I found the 2.8 miles or so is definnitely as the crow flies, as to navigate around the airport took about 20 minutes. So be ready for that! If you don't mind the language issue, and the 20 min. shuttle... book it!
Stayed 1 night in Dec 2019

2/10 Terrible

Customer

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I called the hotel to try to change the check in date but they only spoke to me in Chinese and when I asked if there is anybody who speak English, they hang up on me.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019
Response from Jenson on Oct 21, 2019
Thank you very much for choosing our hotel. If you have any need, please contact the front desk. We will continue to refuel. Welcome to your next stay!

6/10 Okay

Verified traveler

Disliked: Staff & service
Stayed 1 night in Sep 2019
Response from Jenson on Oct 2, 2019
Thank you very much for choosing our hotel. If you have any need, please contact the front desk. We will continue to refuel. Welcome to your next stay!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ood Choice.
A very comfortable hotel with friendly very helpful staff. The free shuttle bus service was spot on time and although I was a little anxious with the language barrier they did everything they could to help us. I would definately book again if we were in that neck of the woods.
Stayed 1 night in Aug 2019
Response from Jenson on Oct 2, 2019
Thank you very much for choosing our hotel. If you have any need, please contact the front desk. We will continue to refuel. Welcome to your next stay!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Always have enjoyed my stay at this chain. Room is always clean. Shuttle was easy to find. Staff is a little stand-offish, but very competent.
Stayed 1 night in Aug 2019
Response from Jenson on Aug 19, 2019
Thank you very much for choosing our hotel. If you have any need, please contact the front desk. We will continue to refuel. Welcome to your next stay!

8/10 Good

Verified traveler

Stayed 1 night in Aug 2019
Response from Jenson on Aug 19, 2019
Thank you very much for choosing our hotel. If you have any need, please contact the front desk. We will continue to refuel. Welcome to your next stay!

2/10 Terrible

yuji

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
二度と泊まらない
チェックインの時、フロントスタッフに翌日朝の空港までのシャトルバスについて英語で質問したところ、スマホをいじりだしたので時刻表でも見ているのかと思ったら、いきなり何も言わずに私の口元に突き出してきました。エアポートホテルなのに英語もできず、しかもこの対応。部屋に入ると電話の電波さえ届かず陸の孤島状態。夜チェックインし翌朝早朝にチェックアウトという短時間でここまで人を不快にさせる凄いホテルです。
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jun 2019
Response from Jenson on Jul 16, 2019
Thank you very much for choosing to stay in our hotel, we will continue to refuel, welcome you to stay next time!

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Firstly, their description states a restaurant, which implies they serve food, they should state they have a breakfast room, because that's all they serve. if you want lunch or dinner, you have to go to a restaurant around the corner. The internet doesn't work, couldn't get any normal sites like the BBC. It is in the middle of a huge commercial area, so there is absolutely nothing to do or see.
Stayed 2 nights in Jun 2019
Response from Jenson on Jul 18, 2019
Thank you very much for choosing our hotel. If you have any need, please contact the front desk. We will continue to refuel. Welcome to your next stay!

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019
Response from Jenson on Jun 23, 2019
Dear guests: Hello, thank you very much for your feedback, I'm very sorry this check-in did not bring you a very good check-in experience, we will continue to refuel, welcome you to come again next time, wish your family happiness and happiness.

8/10 Good

Traveller123S, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient. Shuttle bus good sized, clean and runs on schedule. As other reviews note, it’s pretty much out there on its own. However there is a restaurant in building next door that serves good food at reasonable price and also a small convenience shop. The hotel breakfast was only average.
Stayed 1 night in May 2019
Response from Jenson on Jun 15, 2019
Dear guests: Hello, thank you very much for your feedback, I'm very sorry this check-in did not bring you a very good check-in experience, we will continue to refuel, welcome you to come again next time, wish your family happiness and happiness.

4/10 Poor

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No one knows how to speak in english. Airport pick up was 2 hours late.
Stayed 1 night in May 2019
Response from Jenson on Jun 15, 2019
Dear guests: Hello, thank you very much for your feedback, I'm very sorry this check-in did not bring you a very good check-in experience, we will continue to refuel, welcome you to come again next time, wish your family happiness and happiness.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Beware of the location if you try to take a cab instead of the shuttle from the airport. If you just search the hotel name on google maps or search the address provided, it'll take you to the wrong place. These are the real coordinates where the hotel is: 31.143620,121.762735 Other than that, clean and comfortable rooms, great for the price. No complaints for a short stay if you are just in transit. The hotel is in the middle of nowhere though, nothing really to do around.
Stayed 1 night in May 2019
Response from Jenson on May 22, 2019
Thank you very much for choosing to stay in our hotel and sharing your experience. We will try our best to improve our inadequacies and serve you better. Welcome to our hotel again!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No amenities. Restaurant swimming pool, or workout facilities. Little English spoken. Steamer instead ironing board, dangerous since not familiar with. Wife burned hand slightly.
Stayed 1 night in May 2019
Response from Jenson on May 22, 2019
Thank you very much for choosing to stay in our hotel and sharing your experience. We will try our best to improve our inadequacies and serve you better. Welcome to our hotel again!

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities
Location location location
I chose this hotel as it appeared very near the airport and I only had 24 hours between flights. The location is still 20-25 minutes away by taxi. The location is in the middle of an industrial complex. There was nothing near the hotel, restaurants, metro station... I skipped going to see the night skyline of Pudong as it was a hassle to get there. The room looked like it was under repair around the baseboards. Needed paint. If you just need to sleep then go to the airport it is fine. But it is in the middle of nowhere for other things.
Stayed 1 night in May 2019
Response from Jenson on May 16, 2019
Dear guests: hello! Thank you very much for choosing to stay in our hotel. The hotel is located near Pudong International Airport and is also one of the hotels closest to Pudong International Airport. The hotel also provides free shuttle buses from the airport and Disney to make your stay more convenient. We will work harder to serve you. Welcome to come next time! Thank you!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Jenson on May 8, 2019
I am very glad that you have chosen our hotel and stayed in it. Thank you very much for your valuable advice. We will work harder to learn foreign languages. You are welcome to come again. love you

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Jenson on Jun 13, 2019
Données à titre indicatif uniquement, elles ne sont pas intégrées dans les notes d 'hôtels Ctrip.Je t 'aime.

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent attention by the staff and great ubication,
Stayed 1 night in Apr 2019
Response from Jenson on Apr 28, 2019
Thank you for choosing to stay in our hotel, and thank you very much for your approval. We will continue to work hard to refuel and welcome your next stay.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very short PVG airport lay over
Arrived at Pudong early morning red eye meetings until 3pm checked in to the hotel near the airport slept and freshened up and went to the airport at 10pm for another red eye. If you’re in transit this is a great option. Modern, new, clean, nice people and convenient with an airport shuttle. Driver great. Front desk used an automatic electronic translator. English very low but good attitude from young people. Thanks orange.
Stayed 1 night in Apr 2019
Response from Jenson on Apr 20, 2019
Dear foreign friends, hello! Thank you very much for choosing our hotel in China, and I am very glad that I can serve you. The hotel is located near Pudong Airport. The hotel has a free shuttle bus to pick you up. Because our English is not good, I am very sorry for not being able to serve you better. I hope you can also let your friends come to our hotel more and I can learn from them better. The future can serve you better, welcome your next visit!

10/10 Excellent

Mohmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Jenson on Jun 13, 2019
尊敬的客户：非常感谢您的评价，能得到每位顾客的认可和肯定是小桔最快乐的事情，也是对小桔所有员工的鼓舞，我们期待您的再次入住，为您提供更优质的服务，祝您生活愉快！

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Jenson on Jun 13, 2019
尊敬的客户：非常感谢您的评价，能得到每位顾客的认可和肯定是小桔最快乐的事情，也是对小桔所有员工的鼓舞，我们期待您的再次入住，为您提供更优质的服务，祝您生活愉快！

8/10 Good

Horace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel close to Pudong Airport
A nice experience
Stayed 1 night in Mar 2019
Response from Jenson on Jun 13, 2019
尊敬的客户：非常感谢您的评价，能得到每位顾客的认可和肯定是小桔最快乐的事情，也是对小桔所有员工的鼓舞，我们期待您的再次入住，为您提供更优质的服务，祝您生活愉快！

6/10 Okay

Koji

Business traveler
泊まるだけなら問題ない。歩いて15分くらいのところに食べるところはあります。 空港への無料バスがあり便利。だいたいターミナル1なら15分くらいです。そのあとターミナル2でした。
Stayed 1 night in Sep 2023

6/10 Okay

YOSHIFUMI

Business traveler
Liked: Cleanliness, property conditions & facilities
空港までの送迎バスが1時間おきにあります。
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveler

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
有接駁車前往機場，飯店前台對於旅客相當親切
Stayed 1 night in Jan 2020

6/10 Okay

Yoshio

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

SHIORI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
空港から近いようで遠いホテル
空港から近いと思ったため予約したが、車でないと行けなく周りには何もないところが不便でした。経由泊用だったので私たちは困りませんでしたが、観光で行くなら不便に思うかもしれないです。ホテル自体はとても綺麗で対応も良く、空港送迎が無料で朝食も付いてこの値段はとてもお勧め出来るところです。
Stayed 1 night in Dec 2019

8/10 Good

YUN BIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

4/10 Poor

jose daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
El hotel no cuenta con personal que hable inglés, dice estar cerca del aeropuerto pero aún así te trasladas alrededor de 25 minutos.
Stayed 1 night in Oct 2019
Response from Jenson on Nov 1, 2019
Thank you very much for choosing our hotel. If you have any need, please contact the front desk. We will continue to refuel. Welcome to your next stay!

10/10 Excellent

JANETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Jenson on Oct 21, 2019
Thank you very much for choosing our hotel. If you have any need, please contact the front desk. We will continue to refuel. Welcome to your next stay!

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
酒店地方離市區和機場遠，但還好有機場接駁巴士，酒店大堂設計簡陋，服務員態度一般，房間不開陽，但感覺還舒適的。
Stayed 1 night in Aug 2019
Response from Jenson on Oct 2, 2019
Thank you very much for choosing our hotel. If you have any need, please contact the front desk. We will continue to refuel. Welcome to your next stay!

8/10 Good

佑民

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Jenson on Aug 17, 2019
Thank you very much for choosing our hotel. If you have any need, please contact the front desk. We will continue to refuel. Welcome to your next stay!

6/10 Okay

adam

Disliked: Cleanliness, room comfort
Has bad smell inside the room
Stayed 1 night in Aug 2019
Response from Jenson on Aug 19, 2019
Thank you very much for choosing our hotel. If you have any need, please contact the front desk. We will continue to refuel. Welcome to your next stay!

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Jenson on Aug 30, 2019
Thank you very much for choosing our hotel. If you have any need, please contact the front desk. We will continue to refuel. Welcome to your next stay!

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness
mittlerer Chinesischer Standard. Für eine Nacht ok
Stayed 1 night in Aug 2019
Response from Jenson on Aug 17, 2019
Thank you very much for choosing our hotel. If you have any need, please contact the front desk. We will continue to refuel. Welcome to your next stay!

8/10 Good

LUZ ESTELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Jenson on Aug 1, 2019
Thank you very much for choosing our hotel. If you have any need, please contact the front desk. We will continue to refuel. Welcome to your next stay!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Jenson on Jul 26, 2019
Thank you very much for choosing our hotel. If you have any need, please contact the front desk. We will continue to refuel. Welcome to your next stay!

10/10 Excellent

CARLOS ALBERTO, buena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increible¡¡¡
Stayed 1 night in Jul 2019
Response from Jenson on Jul 26, 2019
Thank you very much for choosing our hotel. If you have any need, please contact the front desk. We will continue to refuel. Welcome to your next stay!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Jenson on Jul 16, 2019
Thank you very much for choosing to stay in our hotel, we will continue to refuel, welcome you to stay next time!

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
i wanted coffee service as free.
Stayed 1 night in Jul 2019
Response from Jenson on Jul 18, 2019
Thank you very much for choosing our hotel. If you have any need, please contact the front desk. We will continue to refuel. Welcome to your next stay!

10/10 Excellent

Enrique, CDMX

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Me gustaron las instalaciones y atención del personal en recepción y alimentos así como el transporte al Aeropuerto gratuito. Lo que no me gusto es que no tendieron las camas y no hicieron la limpieza de la habitación.
Stayed 2 nights in Jun 2019
Response from Jenson on Jul 18, 2019
Thank you very much for choosing our hotel. If you have any need, please contact the front desk. We will continue to refuel. Welcome to your next stay!

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019
Response from Jenson on Jun 23, 2019
Dear guests: Hello, thank you very much for your feedback, I'm very sorry this check-in did not bring you a very good check-in experience, we will continue to refuel, welcome you to come again next time, wish your family happiness and happiness.

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2019
Response from Jenson on Jun 15, 2019
Dear guests: Hello, thank you very much for your feedback, I'm very sorry this check-in did not bring you a very good check-in experience, we will continue to refuel, welcome you to come again next time, wish your family happiness and happiness.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Jenson on May 16, 2019
Dear guests: hello! Thank you very much for choosing to stay in our hotel. The hotel is located near Pudong International Airport and is also one of the hotels closest to Pudong International Airport. The hotel also provides free shuttle buses from the airport and Disney to make your stay more convenient. We will work harder to serve you. Welcome to come next time! Thank you!

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
숙소는 깨끗하고 좋으나 외곽지역이라 편의시설이 이용이 어렵습니다. 직원들이 거의 영어를 못해요! 번역기 사용 필수!
Stayed 1 night in Apr 2019
Response from Jenson on May 6, 2019
우리 호텔을 선택하고 입주게 되어 매우 기쁩니다. 또한 귀하의 귀중한 의견에 감사드립니다. 우리는 더욱 열심히 외국어를 배우고 다시 오세요.사랑해요