Exterior
Check availability

Reviews of Jin jiang Galaxy Hotel Shanghai

2 out of 5
Jin jiang Galaxy Hotel Shanghai
888 Zhong Shan Xi Road, Shanghai, Shanghai

Reviews

7.4

Good

Rating 10 - Excellent. 37 out of 273 reviews" "
Rating 8 - Good. 133 out of 273 reviews" "
Rating 6 - Okay. 78 out of 273 reviews" "
Rating 4 - Poor. 21 out of 273 reviews" "
Rating 2 - Terrible. 4 out of 273 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Peterstainless, SAN FRANCISCO

Liked: Cleanliness, staff & service, room comfort
Best Value hotel I ever stay in China
It's very good deal take a room during I stay in Shanghai from expedia,the facility a little bit old but they keep good maintenance.

8/10 Good

han, singapore

Liked: Cleanliness, staff & service, room comfort
clean, good service, affordable. it's just a bit old.

10/10 Excellent

Samir Handanovic, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent condition
The room was in superb condition and was very comfortable to stay in. A generous concierge service on hand and good options for food.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

charles, singapore

Liked: Staff & service
Disliked: Property conditions & facilities
Galaxy Hotel
The bathroom in my room needs to be upgraded. Otherwise the hotel is ok.

6/10 Okay

Charles, Singpore

Disliked: Property conditions & facilities
Galaxy Hotel
The bathroom fittings need to be upgraded.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Willie, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient location
Good service and location.. convenient bus transportation service available between the hotel and Shanghai Pudong airport.

10/10 Excellent

LEXIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Eric, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for money
The hotel is well located for exhibition in Hongqiao, but the neighborhood is surrounded by hotels, business buildings, not too much for entertainment or shopping centers.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hotel
this becomes my no.1 choice for staying in shanghai. good location to the down town area. nice room. the city view from the hotel best attracts me.

6/10 Okay

Linda, Australia

Liked: Cleanliness, property conditions & facilities
Service
Compared to the other 3.5 star hotel, this one is good and has a very standard quality of service as an international hotel.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

6/10 Okay

sathya

Liked: Cleanliness

6/10 Okay

Nelson

Liked: Staff & service
Disliked: Property conditions & facilities
Eight nights in Shanghai
Overall the hotel wasn't bad. The rooms were not the cleanest. The first room they put me in was terrible. Mold covered the walls of the bathroom which was very dated. Hair in the bed. Asked to be moved and they were very gracious and accomodating but moved me to a smoking room when I had requested no smoking. It was such an improvement over the mold covered room I went with it and didn't complain. The rate for the rooom was okay but they need to spend some time with bleach and a brush on those bathrooms.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 days at Jin Jiang Galaxy - good experience
Very much worth the money. Location is not great and my room seems to not have been renovated for a while, but considering the price it is a good deal.

8/10 Good

julia, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

IKEJIRI, Hong Kong

Disliked: Staff & service
Out of question!
Reception clearks' working quality is too low. At both check-in and check-out, I pointed out mistakes they made, every staff said "I did not this, I dont know, it is no problem" . . . . .? it is no-star hotel for me, never again.

6/10 Okay

Verified traveler

Liked: Room comfort
Please not so much noice from very loud music. Everywhere music is terrible for the ears. loud music in the lobby in the evening, loud music from the korean restaurant and also music in the doorways. The bim bim loud from the elevator please remove as not necessary. Please be more alert for people to respect your no smoking signs. Japanese restaurant was very low in rate. This restaurant was a disappoint ment. I went to Japanese restaurant at the next door hotel, the Rainbow hotel and this food was so good and the service top service.

10/10 Excellent

Ferncliff, Blue Mountains, NSW, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
Visiting Shanghai Expo. Took executive floor option which is worth the extra when you consider personal check in and out services, free drinks each evening in the exec lounge etc. Hotel is well placed in the Honngqiao district near many restaurants and local transport. A short taxi ride to the Expo, French Concession and Shanghai down-town. Hotel refurbishment is complete and this is a good value establishment which is run smoothly and efficiently. Parkson Shopping district is a short walk and visitors should take a quick taxi to Hongmei Lu Food Street and Pearl Market. Both are together and hotel staff will translate to taxi driver

8/10 Good

Michael, Wilmington, DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Galaxy Hotel - Shanghai
Outside of hotel is a construction site - they are removing a ceramic tile casing from the exterior walls of the hotel and the place is dusty/dirty. Inside the hotel the carpets are "minging" with filth from dirty feet walking in. IN your room you better wear shoes or your feet with be black with dirt.

2/10 Terrible

Brian, Bury St Edmunds, England

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nightmare stay
I have stayed at this hotel many times over the last four years, but on this occasion it was a nightmare. The external surface of the buiding is being refurbished, I believe they are having new windows fitted, but are using pnuematic drills to remove the tiles around the window reveals and other areas. Whilst the work is during the day, the was no warning that this work was be carried out when booking or upon arrival and as I was attampting to work on my laptop in the room during one and a half days of my stay this time, the noise made it impossible. Annoyed only at the fact this is not advertised, to enable me to have chosen another hotel. Check directly with the hotel if the work is still continuing for the period you are intent on staying; if it is then avoid it.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Business Hotel
This hotel is centrally located, and bus and train stations are not far (20 minutes or so). The breakfast buffet is very good, providing lots of choices. My room was very clean, and the bed reasonably comfortable. The hotel staff is attentive and helped make my stay very enjoyable. I would recommend this hotel to any businessperson looking for safe, comfortable, and convenient lodging.

10/10 Excellent

Anna, Miami, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Hotel in Shanghai
This hotel exceeds your most extrict expectations. It shows as a 5 stars hotel. With seven restaurants to choose from, the western restaurant is quite good, from the excellent breakfast buffett to the great dinner courses at great prices. Service is also excellent. If you need ANYTHING, a person will be at your door, three minutes after you call the reception desk. They still need a little education about western drinks, though. They seem to know every ingridient of the drinks, but they are not master yet the proportions, what glass to choose to serve them, or what is the apprpriete temperature. It is only a matter of them learning, and it will be perfect! (This is in all of China, by the way, not only in this hotel)

10/10 Excellent

Yogi, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

T, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, reasonably priced on expedia, but not too central
Nice hotel, but not too central. Decent rooms, good service. Only gripe is confusion, on my part probably, with Jin Jiang hotels: there are lots of them in China/Shanghai, so make sure you know where to tell the taxi driver to go, and don't just find 'the Jin Jiang' hotel on a map!!! Moreover, don't get confused when booking things. That said, it was a nice hotel, and getting the metro with a quick change of lines to get about is a) cheap (30 or 40 UK pence/trip!!), b) relatively hassle free, and c) a nice way to pretend to be a local for a day or three. Now that I'm back in UK, I really miss the tasty variety of / well-priced food in China as a whole. Two or three very good restaurants on-site at this place(apparently North Korean, Japanese and Fish) made eating-in nothing to feel guilty about. If you over eat, you can spend some money here (30 UKP/head) but that's excessive and it's pretty well-priced. Didn't go to the club, but frequented the lounge bar a couple of evenings, with girls singing. Except, for a change, the lounge singers were actually quite pleasant to listen to... Top floor bar has a good view, but the dim/blue lighting says it all. Probably would pick something more central, if a tourist. But if you can get a good deal on-line and can hack a 5 minute walk to the metro station and Shanghai's excellent, cheap, clean metro system, then it's a nice hotel with helpful staff.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
暖房が弱く寝具足りない　清潔だが涼しすぎた

6/10 Okay

Verified traveler

6/10 Okay

Verified traveler

6/10 Okay

Verified traveler

6/10 Okay

Verified traveler

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

8/10 Good

TANSOKUPONTA, TOKYO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
虹橋空港からも近く、日本領事館にも近いので日本人が多い町です。どこに 行くのも便利な立地です。
ゆったりしていて気が休まるホテルです。各部屋でフリーWiFIが使えるのが 便利です。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
総合的に良いホテルです。
また泊まりたいと思います。

8/10 Good

だいきち, 日本

Liked: Cleanliness, staff & service, room comfort
まあ良い方のホテルでした。次回泊まるかと聞かれれば、泊まると答えます。
設備は古くなってます。バスタブのレバーを上下どちらにしても、湯がたまらなけて、3泊とも湯に浸かれませんでした。 これを除けば、合格点です。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

あつし, 埼玉

Liked: Cleanliness, property conditions & facilities, room comfort
便利な場所のホテル
仕事で移動するにも、迎えの車が判りやすく、大変便利です。 休日も、中山公園が近く、散歩するにも、良い場所です。近隣に日本レストランが 多くあり、すごし易いです。

6/10 Okay

TOMO, i-y

エグゼクティブフロアのチェックアウトがダメ
いつも6時半のチェックアウト時間にいくと、対応しないで、2階のフロントでしろと言われる。 何のために高い金払っているかわからない。 6時半という立て看板をしているにも関わらず、まだ対応できない、コンピュータが動かないなどと馬鹿言い訳をされる。 すでに5回以上同じ対応。

8/10 Good

Verified traveler

Liked: Property conditions & facilities

6/10 Okay

スッチー

Disliked: Cleanliness
ロケーションがいいホテル
かなり以前に宿泊したホテルだったので、今回宿泊して老朽化を感じた。 中国のホテルでは、よく問題になるが隅々の清掃が出来ていないことが水回りに見られた。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
いいですよ
仕事、レジャーでよく利用しています。全然問題ありません。トイレがウォシュレットなのが最高です。但し地下鉄駅までは１０分強かかります。はじめてジムを利用しました。（日本人スタッフに利用方法を聞きました。）ひげ剃りは言わないと持ってきてくれないのが残念です。（常備して欲しいです）

8/10 Good

TANSOKUPONTA, TOKYO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
虹橋、古北地区の活動にはとても便利
自分が活動する上で非常に便利なホテルです。２階のATMで元も下せるし 部屋は落ち着ける造りになっています。ルームサービスもきっちりしてい るので安心して利用できます。難点はタクシーが来ない事。結局外で拾う 事の方がおおくなります。入口にゲートがあるのが問題のようです。

8/10 Good

JUN, 日本中部地区

Liked: Staff & service, property conditions & facilities, room comfort
浦東空港から直通バス（3番乗り場）が出ています。２４ＲＭＢでとても便利です。
とても便利なホテルです。浦東空港からのバス（２４ＲＭＢ）も便利ですが、虹橋空港や新幹線の駅へも地下鉄10号線伊梨駅（徒歩15分ぐらい）が利用できます（４ＲＭＢ）。ホテルの近くには、日本食レストラン、高級ショッピングモール、日本食材のスーパーマーケットなどあります。今回は、北海道物産展をやっていました。びっくり。日本でもあまり行ったことないのに…

8/10 Good

ＨＩＲＯ, japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
過ごしやすいホテル
何度となく上海には来ていますが、初めて泊まってみました。チェックインからチェックアウトまでネット環境も含めて、まったくストレスなく過ごせました。少し部屋が乾燥気味な点と、ミネラルウォーターが５００ｍｌ2本あればいいのにという点が気になるポイントでした。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Room comfort

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
いつも通り
可もなく不可も無く

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
素晴らしいサービス
空港バス３号線のバス停が目の前にあり空港へのアクセスは良かったです。地下鉄の駅までは徒歩１０分くらいなので市内へはタクシーを利用しました。毎日ハウスキーピングされ清潔度は問題ありませでしたが、エアコンが効いてなかったので部屋の中は暑かったです。

8/10 Good

TLS, Shizuoka.jp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
日本人スタッフが常駐。
日本人スタッフが常駐している。日本人スタッフの勤務時間は8:00～20:00。 ホテルまでのアクセスは、 浦東国際空港よりエアポートバス(LINE 3)で終点のバス停が銀河賓館。バス料金は24元。また、地下鉄10号線の伊犁路駅まで徒歩で約5分と非常に便利。地下鉄10号線の駅には、観光名所が多く、豫園・新天地等にも乗り換え無しで行ける。 ホテル近くには、上海中央公園や高島屋デパートもありホテル周辺でも十分楽しめる。