Front of property

Reviews of Only YOU Hotel Sevilla

5 out of 5
Only YOU Hotel Sevilla
Avenida De Kansas City No.7, Seville, Seville

Reviews

9.8

Exceptional

Rating 10 - Excellent. 35 out of 39 reviews" "
Rating 8 - Good. 4 out of 39 reviews" "
Rating 6 - Okay. 0 out of 39 reviews" "
Rating 4 - Poor. 0 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juan Ignacio, huixquilucan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near to Seville's train station, very convenient to get from an to the train station. Great staff
Stayed 1 night in May 2024
Response from . on May 21, 2024
Dear Juan Ignacio,Thank you for choosing the Only YOU Hotel Sevilla, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one!Thank you again and we hope to see you soon at the Only YOU Hotel Sevilla! Regards,Pablo ÁlvarezFront Desk Supervisor

10/10 Excellent

Nariman, PETALUMA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large, nicely appointed room.
Stayed 1 night in May 2024
Response from . on May 19, 2024
Dear Wilfredo,We are delighted to hear that you have enjoyed your stay with us and that you have had a wonderful experience. At the same time we would like to thank you for writing a review as positive and detailed as this one.At Only YOU Sevilla we strive day by day so that all our guests have the best time possible like the one you describe, comments like yours motivate us to continue improving and striving.We will be happy to welcome you again if you return to the cityA cordial greeting,Pablo ÁlvarezFront Desk supervisor

10/10 Excellent

Wilfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing. Very luxurious rooms with easy access to everything and a great restaurant
Stayed 1 night in May 2024
Response from . on May 19, 2024
Dear Wilfredo,We are delighted to hear that you have enjoyed your stay with us and that you have had a wonderful experience. At the same time we would like to thank you for writing a review as positive and detailed as this one.At Only YOU Sevilla we strive day by day so that all our guests have the best time possible like the one you describe, comments like yours motivate us to continue improving and striving.We will be happy to welcome you again if you return to the cityA cordial greeting,Pablo ÁlvarezFront Desk supervisor

10/10 Excellent

Fernando, Deltona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place beautiful and confortable. The train station is next door. less than five-minute drive. Bus station in front of hotel. Beatris at check-in made sure my wife had a special birthday. We will stay there every time we go to Sevilla.
Stayed 1 night in May 2024
Response from . on May 21, 2024
Dear Fernando,Thank you for choosing the Only YOU Hotel Sevilla, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one!Thank you again and we hope to see you soon at the Only YOU Hotel Sevilla! Regards,Pablo ÁlvarezFront Desk Supervisor

10/10 Excellent

Adi, Miami Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in the hotel brand for many years now. Mainly in Madrid (Cheuca) location and this one doesn't dissapoint. I also love the closeness to the supermarket and the restaurant downstairs. I prefer less the old city pack with tourists and more of like mind people on that location.
Stayed 2 nights in May 2024
Response from Pablo Delgado - Front desk Agent on May 17, 2024
Dear Adi, Let us thank you for your kind review and for recommending us on Expedia.comIt is great to know that you had such a nice stay with us in Seville.On behalf of the whole team, we are hopping to welcome you back in Only YOU Sevilla.Warm regards,

10/10 Excellent

Wilfredo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in Sevilla . 5 stars for sure.
Stayed 1 night in May 2024
Response from Pablo Delgado - Front Desk Agent on May 13, 2024
Dear Wilfredo,Firs of all, let us thank you for choosing Only YOU Sevilla as your hotel in Seville and for taking your time in order to recommend us.I am delighted to know you enjoyed your stay in this beautiful city and that our Team contribute to made your experience unforgettable. It is always good to know your positive comments. Do not hesitate to contact us if there is anything we can do for you.Best regards,

10/10 Excellent

Alfonso

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not much to say for an Only you Hotel: great staff, very good breakfast with an incredible variety if products. The employees are super polite and dedicated to provide families a great experience. You can still ser they are ramping up since is a new hotel but we can only day good things about the hotel.
Stayed 3 nights in May 2024
Response from . on May 9, 2024
Dear Alfonso,First of all, we'd like to thank you for your review!One of our main goals is to make your stay as memorable and comfy as possible, and were happy to know that we accomplished that.We hope to welcome you very soon again!Best wishes,Pablo ÁlvarezFront Desk Supervisor

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The staff upon check in was terrific. The hotel is modern and well appointed. The rooms were clean and well appointed. The one drawback to this hotel was the service recieved at the bar in the evening. Upon waiting for a draught beer for over 45 minutes, the server acted hassled and "put upon" when I requested a beer. The bar was busy but there didn't seem to be a reason why pouring me a beer was such a hassle. This took away from the experience staying at the hotel. It just wasn't right for that kind of service in an international hotel.
Stayed 1 night in Apr 2024
Response from . on May 9, 2024
Dear Michael,From Only YOU Sevilla we would like to present our sincerest apologies for the inconvenience caused. We are very sorry to hear that attention and service were not enough in terms of your expectations.We would like to remind you that our services are aimed at making each guest feel at home, offering a detailed and personalized stay. Reading about their experience allows us to know directly where we can focus and improve.We also would like to thank you for choosing Only YOU Sevilla and we hope to have the pleasure of receiving you again.Regards,Pablo ÁlvarezFront Desk Supervisor

10/10 Excellent

Julie

Traveled with group, Traveled with partner, Traveled with family
Fantastic Stay!
Stayed 3 nights in Apr 2024
Response from . on May 9, 2024
Dear Julie,On behalf of the entire Only YOU Atocha team we would like to thank you for your review.It is a pleasure for us to read comments like yours. Knowing that you have had such a magnificent experience motivates us to continue striving so we can offer the same experience that you had to all our future guests. I will be happy to share your comment with the whole team.We hope to see you very soon at Only YOU Sevilla.Regards,Pablo ÁlvarezFront Desk Supervisor

10/10 Excellent

JAIME

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, amazing breakfast, overall excellent.
Stayed 3 nights in Apr 2024
Response from . on May 9, 2024
Dear Jaime,First of all, we'd like to thank you for your review!One of our main goals is to make your stay as memorable and comfy as possible, and were happy to know that we accomplished that.We hope to welcome you very soon again!Best Wishes,Pablo ÁlvarezFront Desk Supervisor

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from . on May 9, 2024
.

10/10 Excellent

Rico

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr neu, sauber und super Service
Stayed 5 nights in May 2024
Response from . on May 19, 2024
Estimado Rico,Es freut uns zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben und dass Sie eine wunderbare Erfahrung gemacht haben. Gleichzeitig möchten wir Ihnen dafür danken, dass Sie eine so positive und ausführliche Bewertung wie diese geschrieben haben.Bei Only YOU Sevilla bemühen wir uns Tag für Tag darum, dass alle unsere Gäste den bestmöglichen Aufenthalt haben, so wie Sie ihn beschrieben haben. Kommentare wie der Ihre motivieren uns, uns weiter zu verbessern und zu bemühen.Wir würden uns freuen, Sie bei einem erneuten Besuch in der Stadt wieder begrüßen zu dürfen.Ein herzlicher Gruß,Pablo ÁlvarezFront Desk Supervisor

8/10 Good

Enzo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo albergo, staff gentilissimo. Colazione davvero buona e con vasta offerta. La posizione e’ vicina alla stazione e un po’ distante dal centro, 10/15 minuti in taxi/Uber o circa 25 minuti a piedi.
Stayed 4 nights in Apr 2024
Response from Pablo Delgado - Front Desk Agent on May 11, 2024
Caro Sig. Enzo,La ringraziamo per il tempo che ha dedicato nel darci la Sua opinione sul nostro hotel. I Suoi commenti sono molto importanti per noi e siamo felici di sapere che ha apprezzato il Suo soggiorno. Siamo felici di leggere che ha pienamnete approfittato delle Sue vacanze insieme a noi, Grazie per aver scelto il nostro hotel per la Sua visita a Sevilla, speriamo di avere nuovamente il piacere di accoglierLa in un prossimo futuro.

10/10 Excellent

SERGIO

Liked: Amenities
La única pega es que el a/a no enfriaba lo suficiente. Excelente atención en el área del desayuno, en especial el barista y cocinero👏👏👏
Stayed 2 nights in Apr 2024
Response from . on May 9, 2024
Estimado Sergio,Muchas gracias por el tiempo dedicado a dejarnos su valoración sobre su estancia en Only YOU Sevilla. Asimismo, gracias por elegirnos para su estancia.Me complace saber que ha disfrutado de la auténtica experiencia Only YOU, aunque empañada por el inconveniente del aire acondicionado, por el que le pedimos nuestras más sinceras disculpas.Con todo, esperamos una próxima visita suya a Only YOU Sevilla, donde poder superar sus expectativas.Saludos,Pablo ÁlvarezFront Desk Supervisor

10/10 Excellent

AICHA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel magnifique confortable, personnel très sympathique
Stayed 1 night in Apr 2024
Response from . on Apr 21, 2024
Chère Aicha,Merci beaucoup d'avoir choisi Only YOU Sevilla et d'avoir pris le temps de commenter votre expérience dans notre hôtel.Je suis heureux de savoir que vous avez apprécié votre séjour et que vous évaluez notre établissement de façon si positive.Ce sera un plaisir de vous accueillir à nouveau à Only YOU Sevilla.Salutations,Pablo ÁlvarezFront Desk Supervisor