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Reviews of Hotel Gran Roc

Hotel Gran Roc
2 Via Piagnol, Sestriere

Reviews

8.4

Very Good

Rating 10 - Excellent. 11 out of 22 reviews" "
Rating 8 - Good. 8 out of 22 reviews" "
Rating 6 - Okay. 0 out of 22 reviews" "
Rating 4 - Poor. 1 out of 22 reviews" "
Rating 2 - Terrible. 2 out of 22 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nikolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and staff
Very good hotel, clean and tidy. Great service from all the staff and very welcoming. All very attentive through out our stay, would happily book same hotel for our ski holiday next year
Stayed 4 nights in Mar 2023

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value Hotel. Friendly Staff.
Nice modern looking hotel. Staff helpful and friendly. We had a nice spacious room with a comfy bed. Nice modern bathroom with great shower. Breakfast was nicely laid out and did exactly we needed before going out to ski. We ate twice in the evening. Food was good quality but not all dishes would suit everyone. Normal for an overseas hotel. Restaurant staff very helpful and friendly and up for a laugh. The reception arranged taxi transfer from/to Turin which was spot on. The bar area of the hotel is nice and modern and did exactly what we needed. Afternoon tea and snacks provided. The hotel is a very short distance to the slopes and a bus transfer is provided on request. This works perfectly as you call the driver and he is there within a few minutes. Great fun with the driver and we were never let down. Great service.
Stayed 4 nights in Mar 2022

8/10 Good

Hans

Stayed 6 nights in Feb 2022

8/10 Good

Roberto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Okan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Veroncia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Fredrik

Liked: Staff & service, property conditions & facilities
Sängarna väldigt hårda Varken dammsugning eller våttorkning av golv i rummet under vår vecka Väldigt lyhört
Stayed 6 nights in Mar 2023

8/10 Good

Deborah

Liked: Cleanliness
Stayed 1 night in Feb 2023

8/10 Good

Casper

Stayed 3 nights in Mar 2022

4/10 Poor

Sebastiaan, Amersfoort

Stayed 7 nights in Feb 2022

8/10 Good

Matteo

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Mario

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

2/10 Terrible

Roberto

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
soggiornato la notte di capodanno. camera tripla. cuscini durissimi e non ve ne sono altri disponibili in camera. Niente frigo in camera. Colazione del mattino fatta su tovaglia sporca, su cui il cameriere mi apre un tovagliolo di carta con la scusa di non avere tovaglie pulite. Al momento del conto mi viene addebitato uno spritz veneziano che non ho mai bevuto!!!! chiedo spiegazioni e mi dicono che me lo sono fatto portare in camera; ricevuta da me firmata non esistente. Dico che hanno sbagliato ma loro insistono. il 31 arriviamo in hotel , lasciamo la roba in camera ed usciamo per andare a cena da amici. torniamo alle 3 e ci mettiamo a dormire; quando avrei consumato lo spritz? Mi spiace ma così proprio non va. Pessima esperienzanel complesso. Non ci torneremo più.
Stayed 1 night in Dec 2021

8/10 Good

danilo

Liked: Cleanliness
Piccole/grandi azioni per migliorare il servizio
Consiglio di aggiungere frigorifero e bollitore per un semplice tè caldo la sera. Le camere attorno creano molto chiasso con lo spostamento di sedie ecc. Trovare una soluzione sarebbe ottimo. La suite è bellissima, nulla da dire però dovrebbe avere due ambienti separati
Stayed 1 night in Dec 2021

10/10 Excellent

Giovanni

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Luca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Molto calda la camera, minimal ma allo stesso tempo con tutto l’essenziale. Panorama stupendo, ci tornerò sicuro. E anche i servizi che offre tipo cena su un rifugio con passaggio in motoslitta, mica da tutti.
Stayed 1 night in Dec 2021

10/10 Excellent

KAYOMI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

2/10 Terrible

Carola

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Fabio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Struttura recentemente ristrutturata. Ambiente semplice ma gradevole. Comfort adeguato per il livello dell'hotel.
Stayed 2 nights in Jan 2020
Response from Manuela on Jan 7, 2020
Buongiorno , La ringraziamo per il suo feedback e ci auguriamo di poterla riavere come nostro gradito Ospite .

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness
Très belle structure, encore nouveau pas de service en hotel.
Stayed 5 nights in Dec 2019