Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews of Pleasant Inn

2.5 out of 5
Pleasant Inn
5550 Clairemont Mesa Blvd, San Diego, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 485 out of 1000 reviews" "
Rating 8 - Good. 293 out of 1000 reviews" "
Rating 6 - Okay. 113 out of 1000 reviews" "
Rating 4 - Poor. 62 out of 1000 reviews" "
Rating 2 - Terrible. 47 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Christie

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was clean but the overall property was like a motel. The room doors face the outside hallway of the property and there were men who went around very late at night turning door knobs to see if they're open. I would not stay here again as it did not feel very safe. There's also no breakfast.
Stayed 2 nights in May 2024

6/10 Okay

Sergey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel looks good, but extremely noisy at night due to a freeway. I could not sleep.
Stayed 2 nights in May 2024

10/10 Excellent

Mahmood

Liked: Cleanliness, staff & service
Good location
Stayed 1 night in May 2024

8/10 Good

griselda

Liked: Cleanliness, staff & service, property conditions & facilities
Renovated and clean.
Stayed 2 nights in May 2024

10/10 Excellent

Jesse T, Fairfax

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really clean and service 24/7.
Stayed 1 night in May 2024
Response from jb on May 23, 2024
We're so happy to hear you appreciated our cleanliness. We hope to see you again very soon.

8/10 Good

Michael

Traveled with partner
The property and rooms are clean and provide a no frills place to stay. The staff are awesome!
Stayed 2 nights in May 2024
Response from jb on May 23, 2024
Thanks for the kind words about our staff. We are very fortunate to have them on our team. We look forward to welcoming you back again very soon.

10/10 Excellent

Sarah, Aptos

Very nice simple motel but a noisy road
Stayed 1 night in May 2024
Response from jb on May 20, 2024
Thanks for the 5 star review. We do have rooms on the back side that tend to be quieter. We also have triple paned windows that cut down the noise quite nicely. We hope to see you again very soon.

10/10 Excellent

kendrick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff!
Stayed 1 night in May 2024
Response from jb on May 20, 2024
Thanks for the kind words about our staff. We are very fortunate to have them on our team. We hope to see you again very soon.

10/10 Excellent

kendrick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman in the front office was so friendly and accommodating. Plans changed last minute so we needed to stay an additional night and she helped get us into a king bed room instead of the queen we reserved for both nights. She remembered me when I went into the office and made the experience extra nice. Thank you!
Stayed 1 night in May 2024
Response from jb on May 20, 2024
Thanks for the kind words about our staff member. We're very fortunate to have our staff working with us. We look forward to seeing you again very soon.

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, clean sheets and surfaces. (Dirty floors) but it was very nice staying here. The staff is friendly and its easy on/ off access to freeways. Within 15 minutes to the beach, harbor or downtown. Minutes away from parks. Definitely recommend and would stay again.
Stayed 3 nights in May 2024
Response from jb on May 19, 2024
We're thrilled to hear you would stay with us again. We hope your travels bring you back to us again very soon.

6/10 Okay

s. Adekola

Liked: Cleanliness, staff & service
I was hurriedly checked out of the room, before the advertised time.
Stayed 2 nights in May 2024
Response from jb on May 16, 2024
Thanks for sharing your experiences with us. We will investigate immediately as our staff is instructed to not knock on any doors that have a do not disturb sign. They may have knocked on your door to see when you were checking out or to see if you were still in the room, but they would not hurry you out.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect fine hotel that was inexpensive, clean and quiet.
Stayed 1 night in May 2024
Response from jb on May 15, 2024
Thanks for the 5 star review. We are glad to hear you appreciated our prices. We look forward to seeing you again very soon.

8/10 Good

Rama Krishna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel looked really nice. There are many restaurants nearby. A little dust on the floor.
Stayed 1 night in May 2024
Response from jb on May 15, 2024
Thanks for the great review. We're glad to hear you appreciated all the area restaurants. We hope to see you again very soon.

8/10 Good

Aleksejs

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Good hotel little to expensive
Stayed 1 night in May 2024
Response from jb on May 14, 2024
Thanks for the 4 star review. Our prices are very competitive with the area hotels, and we do our best to keep our prices as low as possible.

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean, stayed here when going into San Diego for date night with the hubby.
Stayed 1 night in Apr 2024
Response from jb on May 14, 2024
We're so happy to hear you decided to spend date night with us. We hope to see you again very soon for your next date night.

8/10 Good

J. Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A friendly, outgoing staff. The breakfast was also excellent. The lady who stocked and replenished the food and liquids and kept the area clean was also very friendly and helpful.
Stayed 4 nights in May 2024
Response from jb on May 13, 2024
Thanks for taking the time to review us. We do not have a breakfast and assume you are confusing us with another property.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Decently clean, staff was very nice.
Stayed 1 night in May 2024
Response from jb on May 11, 2024
Thanks for the 5 star review. We're so happy to hear you appreciated our staff and cleanliness. We look forward to welcoming you back again very soon.

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet motel. Fairly cheap compared to other motels.
Stayed 2 nights in May 2024
Response from jb on May 10, 2024
Thanks for the 5 star review. We're so happy to hear you enjoyed your stay and we look forward to welcoming you back again very soon.

4/10 Poor

Mansze

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very noisy
Stayed 4 nights in May 2024
Response from jb on May 7, 2024
We're sorry to hear you had noisy neighbors. We would have been happy to reach out to them had we known.

8/10 Good

Miguel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay only problem noises the hotel is close to the freeway
Stayed 1 night in Apr 2024
Response from jb on May 2, 2024
Thanks for sharing your experiences with us. We do have rooms on the backside that tend to be a bit quieter. We hope to see you again very soon.

10/10 Excellent

James

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, off the highway. Friendly staff.
Stayed 3 nights in Apr 2024
Response from jb on Apr 30, 2024
Thanks for the 5 star review. We appreciate the kind words about our team and hope to see you again very soon.

10/10 Excellent

MICHELLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place 👍
Stayed 1 night in Apr 2024
Response from jb on Apr 29, 2024
We're so happy to hear you found our hotel to be a great place. We hope to see you again very soon.

10/10 Excellent

Shaunna

Stayed 2 nights in Apr 2024
Response from jb on May 19, 2024
Thanks for the 5 star review. We appreciate it and hope to see you again very soon.

10/10 Excellent

Sidie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from jb on Apr 30, 2024
Thanks for the 5 star review. We appreciate it and look forward to welcoming you back again very soon.

10/10 Excellent

Megan

Traveled with partner
Liked: Staff & service, property conditions & facilities
The room was clean and spacious! The staff were all so friendly and made sure we felt at home!
Stayed 2 nights in Apr 2024
Response from jb on Apr 29, 2024
We're so happy to hear you enjoyed your stay and appreciated our staff. We look forward to welcoming you back again very soon.

6/10 Okay

ALIREZA

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from jb on Apr 30, 2024
Thanks for taking the time to review us. We appreciate it and hope to see you again very soon.

8/10 Good

Ima

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jesús was great! Good client relations and hospitality skills. Room I stayed in was clean, quiet. Friendly housekeeping .
Stayed 2 nights in Apr 2024
Response from jb on Apr 27, 2024
Thanks for the kind words about our staff and Jesus. We're very fortunate to have them on our team. we hope to see you again very soon.

10/10 Excellent

Steven

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from jb on Apr 28, 2024
Thanks for the 5 star review. We appreciate it and look forward to welcoming you back again very soon.

8/10 Good

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and out.
Stayed 1 night in Apr 2024
Response from jb on Apr 28, 2024
We're so happy to hear you enjoyed your stay and your check in went smooth. We hope to see you again very soon.

8/10 Good

Diego

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For quick over night stay it’s perfect and affordable.
Stayed 1 night in Apr 2024
Response from jb on Apr 27, 2024
Thanks for the 4 star review. We're so happy to hear you enjoyed your stay and appreciated our prices. We hope to see you again very soon.

6/10 Okay

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk clerk was amazing - friendly and helpful. The room was so-so. The sink was seperate from the rest of the bathroom, which makes it disruptive for one person to use it when the other is still asleep. There is also no plug for a nightlight in the toilet area. The room was a bit noisy because of some guests banging on a door and yelling to be let in. There is no option for breakfast within walking distance and no breakfast offered at the hotel. It served its purpose as far as a safe stay, but we would not stay again.
Stayed 2 nights in Apr 2024
Response from jb on Apr 26, 2024
Thanks for sharing your experiences with us. Their are actually several breakfast restaurants within walking distance. We're sorry to hear our bathroom configuration didn't work for you, but most guests usually leave the bathroom door slightly open to get less light.

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Response from jb on Apr 26, 2024
Thanks for the 5 star review. We appreciate it and hope to see you again very soon.

8/10 Good

Ng

Stayed 2 nights in Apr 2024
Response from jb on May 15, 2024
Thanks for the 4 star review. We appreciate it and hope to see you again very soon.

8/10 Good

Ng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean bed. Close to a lot of things.
Stayed 2 nights in Apr 2024
Response from jb on Apr 26, 2024
Thanks for the 4 star review. We're glad to hear our location worked well for you and we hope to see you again very soon.

10/10 Excellent

Taner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place with required amenities. Friendly staff.
Stayed 1 night in Apr 2024
Response from jb on Apr 26, 2024
Thanks for the kind words about our staff. We're very fortunate to have them with us. We hope to see you again very soon.

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from jb on Apr 26, 2024
Thanks for the 5 star review. We appreciate it and hope to see you again very soon.

2/10 Terrible

Becky

Stayed 1 night in Apr 2024
Response from jb on May 13, 2024
Thanks for taking the time to review us. We strive for 5 star reviews and would love to hear why you rated us the way you did.

10/10 Excellent

Leigh Ann

Traveled with group
Liked: Staff & service, amenities
The area around the hotel is a bit of a mixed bag, but there are some quality dining options. Front desk staff is exceptional and cleaning crew was thorough. My only request is for slightly larger towels. Thank you for everything!
Stayed 3 nights in Apr 2024
Response from jb on Apr 23, 2024
Thanks for the 5 star review and compliments about our staff. We're looking into upgrading our towels in the near future. We hope to see you again very soon.

10/10 Excellent

Reagan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable but nice
Stayed 1 night in Apr 2024
Response from jb on Apr 22, 2024
Thanks for the 5 star review. We're so glad to hear our prices worked well for you. We hope to see you again very soon.

8/10 Good

Dennis

Liked: Cleanliness, staff & service
Great location
Stayed 7 nights in Apr 2024
Response from jb on Apr 23, 2024
We're glad to hear our location worked well for you. We hope to see you again very soon.

6/10 Okay

Oleg

Liked: Staff & service
As expected
Stayed 1 night in Apr 2024
Response from jb on Apr 17, 2024
We're glad to hear we met your expectations, and hope to see you again very soon.

6/10 Okay

Amir

Traveled with family and small children
Liked: Cleanliness, staff & service
The rooms are renovated and clean. In rooms: No microwave oven, very small mini fridge. Beds were OK. Sheets were very clean. Hot water pressure very good. WiFi slow. In common area: No ice machine, No coffee in lobby, Narrow parking spots. Expedia lists this property with 3 stars but I believe 2 stars is better match.
Stayed 3 nights in Apr 2024
Response from jb on Apr 15, 2024
Thanks for sharing your experiences. We have coffee in every room, and do have ice makers. We also have plenty of parking in the front and back of the property. The spaces in the back are larger should you need the extra space.

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised at the cleanliness and size of the room! My room faced the pool and it was very quiet at night. Easy parking, easy check in and check out. I stayed here while visiting Napa because it was much cheaper than actually staying in Napa. I’ll definitely stay here again!
Stayed 1 night in Apr 2024
Response from jb on Apr 26, 2024
Thanks for the 5 star review. We're glad to hear you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Arash, Rancho Cucamonga

Liked: Cleanliness, staff & service, property conditions & facilities
My third stay highly recommended place close to UC San Diego area
Stayed 1 night in Apr 2024
Response from jb on Apr 15, 2024
Thank you so much for the high recommendation. We look forward to your next visit soon.

10/10 Excellent

Rachel

Stayed 1 night in Apr 2024
Response from jb on May 3, 2024
Thanks for the 5 star review. We appreciate it and hope to see you again very soon.

10/10 Excellent

KoonKwang

Traveled with family
Liked: Staff & service, property conditions & facilities
Good location. Lots of restaurants around. Just 12 mins to Seaworld. Friendly staff. Room was nice and clean. Good price also. Great for quick stay.
Stayed 1 night in Apr 2024
Response from jb on Apr 9, 2024
Thanks for the 5 star review. We're so happy to hear you enjoyed your stay and appreciated the local restaurants. We look forward to welcoming you back again very soon.

4/10 Poor

GABRIELA

Traveled with group
Liked: Staff & service
The walls were paper thin and couldn't sleep due to noisy teens staying on the next room
Stayed 1 night in Apr 2024
Response from jb on Apr 8, 2024
Thanks for sharing your experiences with us. We're sorry to hear your neighbors were noisy. We would have been happy to reach out to them had we known. We hope to see you again very soon.

10/10 Excellent

Sofía

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for the price
Stayed 2 nights in Apr 2024
Response from jb on Apr 8, 2024
We're so excited to hear you enjoyed your stay and felt like you had great value. We hope to see you again very soon.

10/10 Excellent

Shyamsunder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay and look at nearby attractions
Stayed 2 nights in Apr 2024
Response from jb on Apr 7, 2024
Thanks for the 5 star review. We're glad to hear you enjoyed your stay and look forward to welcoming you back again very soon.