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Reviews of The Freezer Hostel & Culture Center

2 out of 5
The Freezer Hostel & Culture Center
Hafnargata 16, Snaefellsnes Peninsula, Rif

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 33 reviews" "
Rating 8 - Good. 8 out of 33 reviews" "
Rating 6 - Okay. 3 out of 33 reviews" "
Rating 4 - Poor. 1 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay and the rooms where spot on too.
Stayed 1 night in Apr 2024
Response from Ivan on May 3, 2024
Dear Mark,Thank you for the kind words! We're glad that you've enjoyed your stay with us and hope to see you again in the future!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy lounge area
Stayed 2 nights in Apr 2024
Response from K on Apr 30, 2024
Dear Michelle,Thank you for staying with us! We always strive to provide the best experience for our guests and we are very pleased to hear you loved your stay with us! We hope to be your hosts again in the future, you are always welcome!Kindly,Klimentina

10/10 Excellent

John

Liked: Cleanliness, staff & service
I met some of the most amazing people
Stayed 2 nights in Apr 2024
Response from k on Apr 15, 2024
Dear John,Thank you for your kind review! We appreciate your stay with us and we are glad to hear you liked it and enjoyed it. We'd be happy to be your hosts again in the future, you are always welcome!Kindly,Klimentina

10/10 Excellent

Luz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Oct 2023
Response from Ana on Oct 31, 2023
Dear Luz, Thank you for taking the time to share your review with us. We always strive to provide our guests with the best possible experience and we are glad to hear that our efforts are appreciated. We hope to be able to host you again in the future! Kind regards,

10/10 Excellent

clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place
This place is cool - a funky hostel on an awesome peninsula! The new expansion has amazing artwork and is very relaxing.
Stayed 1 night in Oct 2023
Response from Igor S. on Oct 7, 2023
Dear Clare,We're thrilled to hear that you had a fantastic stay with us! Your kind words mean a lot to our team, and we're grateful for your positive feedback. Thank you for choosing our property, and we hope to see you again soon!Best regards,

10/10 Excellent

Jacek

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Andrija on Sep 28, 2023
Thank you for your kind words! We're delighted to have contributed to a memorable trip for you. Your compliments about our amenities and hospitality mean the world to us. We hope you choose our hotel again when you're back in town.

6/10 Okay

Anar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was ok! Great location but not clean.
Stayed 1 night in Sep 2023
Response from Apolonia on Sep 19, 2023
Dear Anar, we appreciate you taking the time to share your experience of your stay with us. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.We look forward to welcome you again in the future.

10/10 Excellent

Aazon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great artsy space in a small fishing village. Clean and has a usable kitchen area which is a big plus!
Response from Tanja on Sep 18, 2023
Thank you for your stellar review and thanks for staying with us. We hope that we are able to welcome you back in the future. Best and warmest wishes from our team.

10/10 Excellent

Rocio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Mihail on Sep 2, 2023
Dear Rocio, Thank you so much for your wonderful review. We're thrilled to hear that you had a fantastic experience with us. It was a pleasure to have you as our guest, and we're grateful for your kind words. We can't wait to welcome you back on your next visit.

10/10 Excellent

Juno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Andrija on Aug 28, 2023
Thank you for your glowing review! We take pride in providing exceptional service and creating memorable experiences for our guests. Your feedback is invaluable, and we're delighted that you enjoyed your time with us. We can't wait to have you back for another fantastic stay.

10/10 Excellent

Olga

Stayed 1 night in Aug 2023
Response from Andrija on Aug 28, 2023
Dear valued guest, thank you for sharing such a wonderful review! We're thrilled to hear that you had a fantastic experience during your stay with us. We look forward to welcoming you back for another exceptional stay.

8/10 Good

Rae

Traveled with family
Liked: Cleanliness, property conditions & facilities
Surrounding area is messy
Stayed 1 night in Aug 2023
Response from Ivy on Aug 7, 2023
Thank you for leaving us your feedback. We hope you had a pleasant stay. We are sorry that some aspects didn't meet your expectations. We truly hope to be able to welcome you back in the future.

6/10 Okay

Seraz

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Close to attractions. Outside look was not good and dirty. Bathroom has only one dark color towel, doesn’t look clean. Bedsheet was dark color too.
Response from Igor M. on Jul 23, 2023
Thank you for recent review. We regret that we did not deliver our usual standard of service. Ourteam here is committed to providing high-quality customer service to all of ourguests. We hope to see you again in the near future.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Really fun, really funky hostel with a great vibes and a unique atmosphere and amazing staff :)
Stayed 1 night in Jun 2023
Response from Ivy on Jul 12, 2023
Dear Michelle, Thank you for taking the time to leave us your feedback. We are happy that you enjoyed your stay and we hope to be able to welcome you again in the future.

8/10 Good

Alysha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a good value hostel for exploring the peninsula. We stayed in the Time Machine Room - which had 4 bunk beds in it. There are no lockers or privacy curtains, but the blackout curtains work really really well. They also provide some great 3M ear plugs for free. The kitchen is a good size and we were able to cook breakfast and dinner without fighting for space. Lovely huge common room which also doubles as a bar/live music venue/and hosts a theatre. Unfortunately nothing was on when we stayed (Mon/Tuesday night) but they do have events on Thurs/Fri/Sat. There were two bathrooms for the hostel, and I was worried about queuing but ended up having no issues at all using a bathroom when needed. Rif is a very small fishing harbour/village and there isn't really anything to do in Rif itself - you'll want to get out and about. Parking was easy.
Response from Igor S. on Jun 19, 2023
Dear Alysha,We really do appreciate your review!We're delighted to hear that you enjoyed your stay with us, and we're also thankfull for your generous feedback, as it helps us to improve our performances and to deliver a high standard of service for future guests.Best regards,

8/10 Good

Xing

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to access the National Park
Stayed 3 nights in Jun 2023
Response from Igor S. on Jun 15, 2023
Dear Xing,Thank you for your generous words and amazing review.We are truly happy indeed to hear that you had such a wonderful experience with us.We're really grateful for your precious feedback. We hope that you will be our honored guest in the future again.Best regards,

10/10 Excellent

Ehoud

Stayed 1 night in Jun 2023
Response from Igor S. on Jun 27, 2023
Dear Ehoud,We are very delighted with your outstanding review of your recent stay with us. We are glad to hear you enjoyed your vacation and we are very thankful for all your feedback. Thank you for being our valued and honored guest.Best and warmest wishes from our Team.

8/10 Good

Nora

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique place. Great common area. Fully equipped kitchen. All sorts of games available for fun, even a ping pong table!
Stayed 1 night in Apr 2023
Response from Igor S. on Apr 20, 2023
Dear Nora,We are very delighted with your outstanding review of your recent stay with us. We are glad to hear you enjoyed your vacation and we are very thankful for all your feedback. Thank you for being our valued and honored guest.Best and warmest wishes from our Team.kind regards,

10/10 Excellent

Karl Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful! Highly recommend this place. Great location and chill place
Stayed 1 night in Jul 2022

10/10 Excellent

Colleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great vibe
This place is really wonderful. The staff is very friendly, and there is a lot of space to relax and feel at home, and a fully stocked kitchen for making meals. The only minor complaint I have is the shower for the front dorms, you can't adjust the water temperature yourself, it's already pre-set, and it's lukewarm at best, and also a camp shower so you have to continuously hit a button to get water. So, in the winter that's a little rough. So I recommend booking the back room with the private bathroom if you are really into hot showers. :D Other than that, I loved it here!
Stayed 6 nights in Dec 2021

8/10 Good

Or

Liked: Cleanliness, staff & service, room comfort
Awesome vibes and incredible lounge, huge and warm and welcoming. Showers&toilets were pretty bad though- barely warm water that you had to keep pressing and couldn't really control and only 2 stalls for everyone (wasn't such a huge deal but not the best). Also had some kind of leak in the dorm like rain water or something. Other than that it was really nice atmosphere and a really cool place to spend a night.
Stayed 1 night in Sep 2021

8/10 Good

H., Canada

Liked: Staff & service
It is an old building, clearly not renovated lately, the guy of reception is really friendly, though.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked staying here! They have interesting shows, which I didn't partake in because I was too sleepy, but it's nice that they put them on. Clean place with clean beds and rooms and bathrooms. Showers were nice.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cooles Dsign Zimmer
Super saubers Zimmer mit sämtlichen Annehmlichkeiten die man sich wünscht.
Stayed 1 night in Oct 2023
Response from ETX-Joelsigurdsson8 on Oct 22, 2023
Dear Guest,We’ve passed your wonderful review onto our team. Thanks so much for taking the time to leave a review about our place. Our customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit us. Thank you for choosing us!Kindest regards,Jelena

10/10 Excellent

Javier Garcia

Liked: Amenities
Beautiful place. Made us feel at home.
Stayed 2 nights in Aug 2023
Response from Marie on Aug 10, 2023
Dear Javier,Thank you for your stay and for taking the time to share your feedback. We are happy that you enjoyed your stay and that we achieved your expectations. Our main goal is to provide the best experience for our guests, so every feedback is appreciated.We hope that we will have the chance to host you again in the future.Warmest wishes,

8/10 Good

Tze-Lang

Stayed 1 night in Jul 2023
Response from Igor M. on Jul 23, 2023
Thank you for choosing us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hostel foi surpreendentemente aconchegante! Desde a recepcao e a galera que estava no hostel foi muito de boa. Os espaços e as alternativas de interação muito legais também.
Stayed 1 night in Nov 2022
Response from Igor S. on Apr 25, 2023
We're thrilled to hear that you had a fantastic stay with us! Your kind words mean a lot to our team, and we're grateful for your positive feedback. Thank you for choosing our property, and we hope to see you again soon!Kind regards,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Molto interessante, soluzione alternativa e a buon mercato. Ambiente piacevole e location particolare
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing local gem
Probably one of the best places I've ever been staying in terms of best guest service, the social mentality in the common area, and outstanding entertainment during the week. Not to forget that the surrounding peninsula area is beautiful and there are lots to see in this region. Would give this place my warmest recommendation to anyone - Thank you Freezer team!
Stayed 9 nights in Jun 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Nøkkelkortet sluttet å virke og folk kom seg ikke inn og banket på døren midt på natten
Stayed 1 night in May 2018
Response from Kári on Jun 6, 2018
I think you may have the wrong place. We do not have a keycard system at the hostel...

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveler

Liked: Room comfort
가격대비 괜찮음
공연이 있는 날은 엄청 시끄러워요. 제가 있던 방은 좀 떨어진 곳에 있었는데, 안전한 동네라며 방에.잠금장치가 없더라구요. 청소 상태는 괜찮아요. Ultra noisy when they have a concert. There's no locker on your room door. Tidy.
Stayed 1 night in Jun 2017