Exterior

Reviews of easyHotel Reading

3 out of 5
easyHotel Reading
132-138 Caversham Road, Reading, England

Reviews

7.6

Good

Rating 10 - Excellent. 238 out of 698 reviews" "
Rating 8 - Good. 232 out of 698 reviews" "
Rating 6 - Okay. 94 out of 698 reviews" "
Rating 4 - Poor. 58 out of 698 reviews" "
Rating 2 - Terrible. 76 out of 698 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Dane

Liked: Cleanliness, staff & service
Looks a bit shabby on the outside, but inside is pleasant - but tight, room was very tight but overall good for the price. USB socket in room didn’t work. Staff members were very friendly.
Stayed 1 night in May 2024
Response from Hotel Management Team on May 17, 2024
Dear Dane,Thank you for your review. We are happy that you enjoyed your stay with us and looking forward to your next visit.

2/10 Terrible

Ian

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It was quiet outside but the occupants of the room next door were noisy all day and throughout the night until 6am, also it is two person occupancy and there were 4 men in the room, all shouting
Stayed 1 night in May 2024

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Management Team on May 6, 2024
Dear Guest,Thank you for your time to review your stay with us.We are looking forward to your next visit.RegardsHotel Management Team

2/10 Terrible

Stephanie

Stayed 1 night in Apr 2024

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very small rooms and no drink facilities such as a kettle, bed uncomfortable as kept moving and making a gap between headhead. Also only 1 pillow which wasnt suitable
Stayed 2 nights in Apr 2024

2/10 Terrible

SCOTT

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We had to deal with a lunatic and protect the lady working reception on her own.
Stayed 2 nights in Apr 2024
Response from Hotel Management Team on May 6, 2024
Dear Guest,Thank you for your review. We do apologize for the incident during your stay and also thank you very much for your assistance until Police arrived.RegardsHotel Management Team

6/10 Okay

Jamila juma

Liked: Cleanliness, property conditions & facilities
The bed was the best thing I like
Stayed 2 nights in Apr 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely small room perfect for an overnight stay. Affordable and practical.
Stayed 1 night in Apr 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
The property was fine for the price paid but there was a ridiculous guest who was banging and shouting all night long which meant no one got any sleep and another guest confronted him and told him to go to the reception to let him into his room. This happened multiple times . Other than that all good
Stayed 1 night in Apr 2024

8/10 Good

Winfred

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I wanted to take a moment to express my sincere appreciation for the exceptional service provided by one of your team members, Angelika. During my recent stay at your hotel, Angelika went above and beyond to ensure that my experience was nothing short of excellent. From the moment I arrived, Angelika greeted me with a warm smile and was incredibly helpful throughout my stay. Her professionalism, attention to detail, and genuine care for guests truly stood out. It is evident that she is a dedicated and valuable member of your team. I believe it is essential to acknowledge outstanding service, and Angelika certainly deserves recognition for her exceptional performance. I will continue to sing her praises and recommend EasyHotel to others because of her outstanding contributions. Thank you once again for providing such a memorable experience, largely due to Angelika's exemplary service. I hope this feedback serves as a testament to her hard work and dedication.
Stayed 1 night in Apr 2024

6/10 Okay

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024

8/10 Good

Carol

Business traveler
Liked: Staff & service, amenities
Handy, lovely staff,. Cheap and cheerful
Stayed 1 night in Mar 2024

8/10 Good

Jim

Stayed 1 night in Mar 2024

6/10 Okay

Hiten

Liked: Staff & service, property conditions & facilities
My printed bill does not reflect my booking via Expedia and I need the correct bill/invoice with vat breakdown
Stayed 3 nights in Mar 2024
Response from Hotel Management Team on May 11, 2024
Dear Hiten,Thank you for your review.As you made payment to Expedia your invoice should be provided from your booking provider.

6/10 Okay

Molly

Liked: Staff & service, amenities
Friendly staff
Stayed 1 night in Mar 2024
Response from Hotel Management Team on May 11, 2024
Dear Molly,Thank you for your time to review your stay.

8/10 Good

Assef

Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were nice and friendly. Room was very clean and tidy. Highly recommend for the price!
Stayed 1 night in Mar 2024
Response from Hotel Management Team on May 11, 2024
Dear Paul,Thank you for your review.We are looking forward to welcome you again

2/10 Terrible

Jonathan

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Extremely basic. I would have expected so much more for the price I paid to stay
Stayed 2 nights in Mar 2024
Response from Hotel Management Team on May 11, 2024
Dear Jonathan,Thank you for your feedback. easyHotels are proud to offer basic accommodation at much lower price than competitors. Our prices are dynamic and vary depending on the area availability.

10/10 Excellent

ioana

Stayed 2 nights in Mar 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Edgardig Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Redouane

Stayed 3 nights in Mar 2024
Response from Hotel Management Team on May 11, 2024
Dear Redouane,Thank you for your review.

6/10 Okay

Ethan

Traveled with partner
Liked: Staff & service, amenities
Room was a little rough around the edges, but you get what you pay for, it's the chespest place around.
Stayed 1 night in Mar 2024

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Terri-Ann

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Damp room, broken sink and shower poor conditioning
Stayed 4 nights in Feb 2024

4/10 Poor

Clare

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Olubunmi Olufunke

Liked: Staff & service, property conditions & facilities
The only i didnt like about the property is not having at least a small chair/table in any of the rooms
Stayed 4 nights in Feb 2024

10/10 Excellent

lloyd

Liked: Cleanliness, staff & service
Staff very Friendly and helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Stephanie

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Edina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

4/10 Poor

Ian

Stayed 2 nights in Feb 2024

6/10 Okay

Lina

Liked: Cleanliness, staff & service
Disliked: Room comfort
Room was too small suitable for single person... Too claustrophobic no hair dryer no kettle no table
Stayed 1 night in Feb 2024

8/10 Good

Angella

Stayed 1 night in Feb 2024

10/10 Excellent

Sandra

Business traveler
I missed coffee making facilities in my room, I’d rather have that option than the TV. Otherwise great, nice and simple, no frills place, brilliant
Stayed 1 night in Feb 2024

8/10 Good

Goodness

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Edina

Stayed 3 nights in Jan 2024

8/10 Good

Amanda

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The checkin process was quick and the member of staff on the front desk was very helpful. Good and convenient location plenty places to get food. Very limited parking spaces which operate on a first come first served basis. I had trouble with parking however staff were very helpful and arranged for me to park elsewhere. Also parking is an extra £10 for the day/night. Unfortunately in terms of cleanliness I found a used shaving stick in my shower I told another member of staff and nothing was done about it.
Stayed 1 night in Jan 2024

8/10 Good

Christopher

Stayed 2 nights in Jan 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Kelly

Stayed 1 night in Jan 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Elise

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

matthew

Stayed 2 nights in Jan 2024

10/10 Excellent

Georgia

Stayed 2 nights in Jan 2024

2/10 Terrible

Skye

Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money
Decent nights stay. Bed isn’t that comfy but you get what you pay for and it does the job.
Stayed 1 night in Dec 2023

4/10 Poor

Shannon

Disliked: Cleanliness, amenities, property conditions & facilities
I didnt linke the fact the rooms stank of damp and mold
Stayed 3 nights in Dec 2023

4/10 Poor

Chloe

Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Basic hotel & facilities but convenient location
It is what you expect of an EasyHotel chain. Absolute budget hotel with bare minimum facilities. The only thing that made me reduce my review was the fact that the heating snedor control was not working and needed a remote control to override
Stayed 1 night in Dec 2023

4/10 Poor

Peter

Disliked: Cleanliness, property conditions & facilities
The floor in the room had collapsed next to the bed and was really not safe. Was not in a fit state to be let out to the public
Stayed 1 night in Dec 2023