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Reviews of Aloft Raleigh

3 out of 5
Aloft Raleigh
2100 Hillsborough St, Raleigh, NC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 466 out of 737 reviews" "
Rating 8 - Good. 172 out of 737 reviews" "
Rating 6 - Okay. 62 out of 737 reviews" "
Rating 4 - Poor. 24 out of 737 reviews" "
Rating 2 - Terrible. 13 out of 737 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
everything i’ve starred above
Stayed 1 night in May 2024
Response from Kathryn Martin - Operations Manager on May 13, 2024
Hey there Paul,Thanks for the feedback on your recent stay!Hope to see you again soon.Cheers!

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kathryn Martin - Operations Manager on May 13, 2024
Hey Carolyn,Thanks for staying with us!Cheers!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this Aloft were some of the best and friendliest I've ever met. Between the desk crew, the kind bartender, and the guy doing maintenance who said hello, I felt like they really prioritized customer service.
Stayed 2 nights in Apr 2024
Response from Kathryn Martin - Operations Manager on May 13, 2024
Hi Elizabeth,Thanks for the glowing review of our staff!Glad you enjoyed your stay and hope to see you again soon!

10/10 Excellent

ALAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here multiple times and it never disappoints.
Stayed 1 night in Apr 2024
Response from Kathryn Martin - Operations Manager on Apr 19, 2024
Thanks for your kind words! We look forward to seeing you again soon.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Apr 2024
Response from Kathryn Martin - Operations Manager on Apr 19, 2024
Thanks for staying with us!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kathryn Martin - Operations Manager on Apr 19, 2024
Thanks for staying with us!

10/10 Excellent

Brandi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extra kind and welcoming. My room was super clean. I even slept under the hotel sheets and blankets (I NEVER do that)
Stayed 1 night in Mar 2024
Response from Kathryn Martin - Operations Manager on Apr 19, 2024
We appreciate you! Thanks for the kind words and we hope to see you again soon!

6/10 Okay

Elizabeth

Liked: Staff & service
Stayed 3 nights in Mar 2024
Response from Kathryn Martin - Operations Manager on Apr 19, 2024
Thanks for staying with us!

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff excellent always in a great mood and readily available to help.
Stayed 1 night in Feb 2024
Response from Kathryn Martin - Operations Manager on Apr 19, 2024
We appreciate you! Thanks for staying with us!

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff, clean rooms with great AC, easy parking. Coffee shop downstairs is really good!
Stayed 2 nights in Mar 2024

10/10 Excellent

Francisco Javier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent hotel
Stayed 4 nights in Feb 2024

6/10 Okay

Stephanie

Disliked: Cleanliness
Conveniently located. Unique design. Additional attention to detail for cleanliness is needed.
Stayed 2 nights in Feb 2024

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for visiting NC State
Lovely hotel just across the street from NC State. It’s an easy walk into downtown as well. Everything about it was clean, comfortable, and convenient.
Stayed 1 night in Feb 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury for a fraction of the price!
Such a comfortable and luxurious feel to this amazing hotel! My girlfriend and I had a wonderful room with a great view, and not to mention the staff was incredibly helpful and well-mannered. Drinks were great at the bar in the lobby and the location was perfect! 10/10!
Stayed 1 night in Feb 2024

6/10 Okay

Heidi

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

matthew, Whittier

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 1 night in Feb 2024

10/10 Excellent

Clay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern facility with excellent employees.
Stayed 2 nights in Feb 2024

10/10 Excellent

Alison

Stayed 1 night in Jan 2024
Response from Kathryn Martin - Operations Manager on Apr 19, 2024
Thanks for staying with us!

10/10 Excellent

sarah

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love this place-been here easily a dozen times. The outside construction noise is annoying and hoping it will be done before next visit
Stayed 1 night in Jan 2024

10/10 Excellent

Qingshi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Kimberly

Business traveler
Disliked: Amenities
I was expecting more about this hotel because I heard it was nice. Room was ok. Had a mini fridge, but no microwave. Bathroom grout needs to be cleaned better. Empty alcohol bottles were left under table by elevators. Front desk staff (at checkin) were not very friendly and did not inform me that you had to use your room key to access the elevator. Maintenance staff were very professional, helpful and friendly.
Stayed 2 nights in Jan 2024

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great staff. Too much noise
Checking in was easy. Staff was incredibly courteous. Our only issue is that the windows are not thick enough of sound proof to mitigate the noise that’s outside. We couldn’t get any sleep the entire night. Let alone the morning.
Stayed 1 night in Jan 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to son’s apartment.
Stayed 1 night in Dec 2023

10/10 Excellent

Meaghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Tommy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for a parent to visit their kid at NC State! We will return soon. Thanks
Stayed 1 night in Jan 2024

2/10 Terrible

Hans

Traveled with family
Liked: Cleanliness
Didn’t sleep all night due to dogs barking two rooms over. The front d Al did off to move is after complaining but it was 2 AM
Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

maria

Stayed 2 nights in Dec 2023

10/10 Excellent

Shuixingyun

Stayed 1 night in Sep 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Dwight H on Nov 16, 2023
Thank you for your generous review. We hope to see you soon.

8/10 Good

lara, Maplewood

Stayed 1 night in Nov 2023
Response from Dwight H on Nov 30, 2023
Thank you for your generous review

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Dwight H on Nov 16, 2023
Thank you for your generous review. We hope to see you soon.

2/10 Terrible

derek

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Will not be returning
After coming here routinely for downtown events for around 10 years since you’ve been open, will not be returning. This hotel was too overpriced at $600 a night. That’s how much I paid for a cliff-side, island, 5 star hotel on our honeymoon. This is Raleigh. No parking (when paying extra $44), it was noisy until 2am due to location, some of the shampoo dispensers were completely empty, poor bar selection, front desk staff were always distracted and required help.
Stayed 1 night in Nov 2023
Response from Aloft Raleigh Team on Nov 16, 2023
We do apologize Derek for not meeting your needs. The day that you booked our hotel was busy for all of Raleigh.We hope you come back and give us another shot.

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Dwight H on Nov 16, 2023
Thank you for sharing your cool photo. :) Hope to see you again soon.

10/10 Excellent

Melinda

Stayed 1 night in Oct 2023
Response from Dwight H on Nov 21, 2023
Thank you for your generous feedback.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Great service!
Stayed 1 night in Oct 2023
Response from Thank you for your generous review. on Nov 16, 2023
Thank you for your generous review. We hope to see you soon

10/10 Excellent

Robbin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Dwight H on Oct 30, 2023
Thank you for your generous feedback

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2023
Response from Dwight H on Oct 30, 2023
Thank you for your generous feedback

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Dwight H on Oct 19, 2023
Thank you so much for you generous review

2/10 Terrible

Tara

Stayed 1 night in Sep 2023
Response from Dwight H on Sep 20, 2023
We do apologize for not meeting your expectations. Please let us know how we can better your future stay.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Dwight H on Sep 20, 2023
Thank you for your generous response. We hope to see you next time

8/10 Good

Megan

Stayed 1 night in Aug 2023
Response from Dwight H on Sep 20, 2023
Thank you for your generous response. We hope to see you next time

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go-to hotel when we drop off or visit our son at NCSU. Location can't be beat, clean, modern, super friendly and helpful staff. Rooms are clean and quiet. We absolutely love the lobby which has huge sliding doors that open in good weather to balcony overlooking the NCSU Bell Tower. Pool table, board games and a really cool bar. Check it out.
Stayed 2 nights in Aug 2023
Response from Dwight H on Aug 24, 2023
Thank you for your kind words and staying with us. We can't to see you next time.

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Dwight H on Aug 24, 2023
Thank you for staying with us!

10/10 Excellent

Rabi

Liked: Cleanliness, staff & service, property conditions & facilities
Combination of everything. Specially Staffs are wonderful and very helpful.
Stayed 3 nights in Aug 2023
Response from Dwight H on Aug 24, 2023
Thank you for the kind words! We hope to see you again

10/10 Excellent

christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Aug 2023
Response from Dwight H on Aug 24, 2023
Thank you for your kind words! We hope to see you again

10/10 Excellent

Dixie

Stayed 1 night in Aug 2023
Response from Dwight H on Sep 20, 2023
Thank you for your generous response. We hope to see you next time