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Reviews of The Highlander

2 out of 5
The Highlander
600 Tyler Ave, Radford, VA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 208 out of 254 reviews" "
Rating 8 - Good. 35 out of 254 reviews" "
Rating 6 - Okay. 5 out of 254 reviews" "
Rating 4 - Poor. 4 out of 254 reviews" "
Rating 2 - Terrible. 2 out of 254 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Great place cand great price
Stayed 2 nights in May 2024

10/10 Excellent

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel!
Stayed 3 nights in May 2024

10/10 Excellent

Yuriko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024

6/10 Okay

Thomas

Traveled with family
Hotel advertises itself as luxury - Unless I don’t know what luxury is This property was far from luxury
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Unique setting right on campus.
Stayed 2 nights in May 2024

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean
Stayed 1 night in May 2024

10/10 Excellent

Asako

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Cindy

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with comfy beds and a very attentive staff. Bonus is the top notch restaurant on the roof. Great view if you ask for a Blue Ridge view.
Stayed 1 night in May 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
great place!
Stayed 1 night in May 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very convenent
Stayed 1 night in May 2024

10/10 Excellent

Libby

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite place to stay!
Stayed 1 night in May 2024

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is pretty and clean, bathroom was great. The restaurant is great. Room had no stand for a suitcase. But, they do not service the rooms daily, do not change the bed or even make the bed. Not they don’t do it unless you request it, they just don’t do it. If you need towels or sheets, you need to go get it from the front desk. Paid way too much for this room for that level of service.
Stayed 3 nights in May 2024

10/10 Excellent

franca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, friendly staff, clean and comfortable room...highly recommend
Stayed 1 night in Apr 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, relatively new property. Only downside was noise - room doors slamming and street noise
Stayed 1 night in May 2024

8/10 Good

Jessica

Traveled with family
property was very nice, newer, hotel, slightly disappointed in no coffee in the morning and the hours of their restaurant. Good experience
Stayed 2 nights in May 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Yelena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our quiet night at this property.
Stayed 1 night in Apr 2024
Response from The Highlander Team on May 8, 2024
Thank you for taking the time to leave us a review! We are glad to know you enjoyed your stay!

10/10 Excellent

Charlettia

First time staying here and loved it. Clean and friendly staff.
Stayed 1 night in May 2024
Response from The Highlander Team on May 8, 2024
Thank you for leaving us a review, Charlettia! We hope you enjoyed your stay!

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2024

10/10 Excellent

Juree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Highlander Team on May 4, 2024
Thank you for leaving us a review, Juree!

8/10 Good

Crisciene

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from The Highlander Team on Apr 17, 2024
Thank you for leaving us a review, Crisciene!

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from The Highlander Team on Apr 17, 2024
Thank you for leaving us a review, Erik! We hope you enjoyed your stay!

10/10 Excellent

Marshall

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Apr 2024
Response from The Highlander Team on Apr 15, 2024
Thank you so much for leaving us a review, Marshall! We hope you enjoyed your stay!

10/10 Excellent

Kelly

Traveled with family
Clean, friendly, and a lovely rooftop restaurant and bar!
Stayed 1 night in Apr 2024
Response from The Highlander Team on May 4, 2024
Thank you for your kind review, Kelly! We hope you enjoyed your time with us!

10/10 Excellent

Gary

Stayed 2 nights in Apr 2024
Response from The Highlander Team on May 4, 2024
Thank you for the kind review, Gary! We hope you enjoyed your stay!

10/10 Excellent

julie

Stayed 2 nights in Mar 2024
Response from The Highlander Team on May 4, 2024
Thank you for the review, Julie! We hope you enjoyed your time here with us!

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel.
Stayed 1 night in Apr 2024
Response from The Highlander Team on Apr 15, 2024
Thank you for leaving us a review, Jennifer! We are ecstatic to know you enjoyed your time here and we hope you'll come back to stay with us soon!

10/10 Excellent

Kasey

Liked: Cleanliness, staff & service, property conditions & facilities
Clean lobby and rooms and very friendly and accommodating staff! Will stay again!
Stayed 1 night in Apr 2024
Response from The Highlander Team on Apr 15, 2024
Thank you for the kind review, Kasey! We are so glad you enjoyed your stay and can't wait to host you again in the future!

10/10 Excellent

Saed

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from The Highlander Team on Apr 15, 2024
Thank you for taking the time to leave us a review, Saed! We hope you enjoyed your stay with us!

8/10 Good

Dennis, China Grove

Stayed 1 night in Mar 2024
Response from The Highlander Team on May 4, 2024
Thank you for taking the time to leave us a review, Dennis!

10/10 Excellent

Christina, Westminster

Stayed 1 night in Mar 2024
Response from The Highlander Team on May 4, 2024
Thank you for leaving us a review, Christina!

10/10 Excellent

Judy

Liked: Property conditions & facilities
Response from The Highlander Team on Apr 15, 2024
Thank you for leaving us a review, Judy!

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a Radford Tour. Lovely hotel.
Stayed 1 night in Mar 2024
Response from The Highlander Team on Apr 15, 2024
Thank you for leaving us a review, Richard! We hope you all enjoyed the tour of RU and that you'll be back soon for another visit!

10/10 Excellent

Anne Margaret

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms
Stayed 2 nights in Mar 2024
Response from The Highlander Team on Apr 15, 2024
Thank you for taking the time to leave us a review, Anne Margaret! We hope to host you again in the future!

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a great location! Would definitely stay here again if in the area. Highly recommend!!
Stayed 1 night in Mar 2024
Response from The Highlander Team on Apr 15, 2024
Thank you for taking the time to leave us a review, Heidi! We hope we get to host you again in the future!

10/10 Excellent

leslie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from The Highlander Team on Apr 15, 2024
Thank you so much for leaving us a review, Leslie!

10/10 Excellent

Roxann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean, chic hotel walkable to a town for food. Massive upgrade to a residence inn or other affordable options. Coffee bar and dining are is well designed.
Stayed 1 night in Mar 2024
Response from The Highlander Team on Apr 15, 2024
Thank you for leaving us such a kind review, Roxann! We are ecstatic to know you enjoyed the surrounding area along with the hotel amenities! Please think of us on your next trip to Radford!

10/10 Excellent

Jared

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff was friendly and helpful.
Stayed 1 night in Mar 2024
Response from The Highlander Team on Apr 15, 2024
Thank you for leaving us a review, Jared! We are so happy to know you had a great experience here with us! We hope to host you again!

10/10 Excellent

Grandison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at the Highlander. It is just a short drive to Blacksburg and a beautiful location in Southwest Virginia.
Stayed 2 nights in Feb 2024
Response from The Highlander Team on Apr 15, 2024
Thank you for the amazing review, Grandison! We are ecstatic to know you enjoy staying with us and we can't wait to host you again in the future!

10/10 Excellent

Donna

Stayed 1 night in Feb 2024
Response from The Highlander Team on Apr 15, 2024
Thank you for leaving us a review, Donna! We hope you enjoyed your stay with us!

8/10 Good

Ronald

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing missing is free full breakfast.
Stayed 1 night in Feb 2024
Response from The Highlander Team on Apr 15, 2024
Thank you for leaving us some great feedback, Ronald! We hope that you enjoyed your stay overall and we will take this into consideration going forward!

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I were traveling on our own so safety was a top priority. We felt very safe and the room was spotless! Loved the Scottish decor.
Stayed 1 night in Feb 2024
Response from The Highlander Team on Apr 15, 2024
We are so thankful for your review, Cheryl. Guest safety is our top priority so we're glad to know we hit the mark here. We hope you enjoyed your stay and will think of us again in the future!

10/10 Excellent

Joycee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 2 nights in Feb 2024
Response from The Highlander Team on Apr 15, 2024
Thank you for leaving us a review, Joycee! We hope you enjoyed your stay with us here at The Highlander!

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from The Highlander Team on Apr 15, 2024
Thank you for leaving us a review!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from The Highlander Team on Apr 15, 2024
Thank you for leaving us a review!

6/10 Okay

Devin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room contained motion triggered footlights under the bed that were going on and off all night which made it very difficult to sleep. When one light would go off, it would trigger the other light and they went back and forth like that all night.
Stayed 1 night in Feb 2024
Response from The Highlander Team on Apr 15, 2024
Thank you for the feedback provided, Devin! We apologize that this caused an inconvenience during your stay but we hope that you will give us another try in the future!

10/10 Excellent

Autumn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never been through the Radford area. I will say for me, the biggest issue I had was finding the parking lot. This hotel is right across from Radford college campus and student dorms. This making it a little nerve racking trying to navigate the area for less experienced drivers. Overall the traffic in this area is not too terrible. It can be busy at times and you have to very careful to watch for students and other pedestrians. Check in was very quick and easy(Maybe 5 min). I went through a 3rd party company “Expedia” to book my room. 1 room for 2 (King bed). They had my booking printed and ready for me to sign at check-in. The hotel is beautiful and the rooms are comfortable (Mattress covers, 4 pillows, 1 flat sheet, 1 comforter, 1 silk sheet). Internet was okay. Limited channel on cable but they have a decent selection of movies to watch. Water pressure was really nice. The shower could’ve used some extra love but overall cleanliness is 10/10. There is a bar/restaurant on the top balcony, but definitely plan ahead or go during the “on” season. There is also a small cafe/bar in the main lobby. This was okay. Didn’t eat here really at all , but the alcohol was good. Overall great experience. Booked this hotel to get away from home for a few days. There was always a friendly face to greet you. And someone was available at all times during the night. Definitely recommend staying here. Would stay again in the future.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have done a fantastic job with this property. The artwork throughout the hotel, the great updated Scottish vibe with the understated tartan carpets and wallpaper were very well done (especially liked the accent chairs with the Highland cattle feel). The staff was great and rooms were clean and well appointed….the oversized tub was great too. Well done. Look forward to next visit
Stayed 2 nights in Feb 2024
Response from The Highlander Team on Feb 12, 2024
Patrick, we are ecstatic to hear that you enjoyed your stay with us. Thank you so kindly for sharing your experience ,but most of all, thank you for taking the time to highlight and appreciate all the work our wonderful team has put in! We can't wait to host you again in the future!