Deluxe Double Room, Sea View | 1 bedroom, premium bedding, pillowtop beds, minibar
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Reviews of Galaxy Hotel

2 out of 5
Galaxy Hotel
27 Nguyen Lac, Quy Nhon, Binh Dinh

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 12 reviews" "
Rating 8 - Good. 2 out of 12 reviews" "
Rating 6 - Okay. 4 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Truong D.

10/10 Excellent

Dinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convience no taxi
Stayed 2 nights in Sep 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Khách sạn vị trí tốt nhưng quá tệ... Như một cái nhà trọ, ga trải giường, khăn không sạch sẽ, nhân viên làm chiếu lệ... Không bao giờ quay lại... Đề nghị Expedia loại khách sạn này ..để những người sai không bị lầm như tôi
Stayed 1 night in Jul 2020
Response from Ban Giám Đốc Khách Sạn Galaxy on Aug 3, 2020
Kính chào anh, Đại diện cho khách sạn Galaxy, chúng tôi chân thành xin lỗi gia đình mình vì đã có một kỳ nghỉ không như ý tại Galaxy. Chúng tôi cũng chân thành ghi nhận các góp ý của anh để cải tiến, làm cho khách sạn ngày càng hoàn hảo, thật sự trở thành nơi nghỉ ngơi, thư giãn của Quý khách. Trân trọng, Ban Giám Đốc Khách Sạn Galaxy

6/10 Okay

Greg

Traveled with group
Average at best
Location is great, close to beach and food street and cans walk to coffee and shopping. I room was decent however no hot water for my visit even though I had it turned on and the shower hose was broken in 403. Checkout we extremely slow. Decent hotel but nothing to remember.
Stayed 2 nights in Jun 2020

10/10 Excellent

ThereseNgo, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is convenience for food and walking to the beach.
Stayed 2 nights in Feb 2020

10/10 Excellent

bob, cleveland texas

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
very close to a nice beach, and food court street. management treated us very well and was helpful in booking the car services we wanted. I would stay here again and recommend it to others looking for accommodations in Quy Nhon
Stayed 1 night in Jan 2020
Response from Galaxy Management Team on Mar 1, 2020
Dear Mr. Tuan, Thank you for choosing Galaxy for your recent stay in Quy Nhon and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services. Thank you once again for your review and for your encouragement We are looking forward to welcoming you on your next stay with us. Thanks and Best Regards,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good price/quality but sort of motel style Premium room had a nice sea view from narrow balcony Good beach and local “restaurant street“ just around the corner Thin walls so bring earplugs. We didn’t need them though.
Stayed 2 nights in Dec 2019
Response from Galaxy Hotel Management Board on Jan 7, 2020
Many thanks for using our service. We are hoping to serve you again.

6/10 Okay

Bahadir

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Galazy hotel
Facility is new and in the city center but voice isolation is a big problem you can hear everything. The elevator has an annoying melodi when it stops at each flor and you have to listen it every time. Owner of the hotel is a nice and helpful guy. But the room I have booked was with a window looking outside unfortunatelly when we arrive the rooms are with a window but looking into the building. If you dont expect much and dont care about the cleaning so much this is a suitable option in Quy Nhom
Stayed 5 nights in Aug 2019
Response from Ben on Aug 19, 2019
First of all, we'd like to say many thanks for choosing stay at our hotel. We are really sorry about the room description which doesn't stay clearly that the window facing into the building. Actually, we already chose "no special view" for this room. We are contacting with Expeida OTA to make it clearer so the guest won't misunderstand about the room view. Once again many thanks for your stay and recommendation. Thanks and Best Regards,

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Not great but good location
Fine to stay for a few nights but they don’t have the “do not disturb” signs to put on your door so it is irritating to have the housekeeping staff knock on your door and wake you up or to have the reception call your room and wake you up to see if you want your room cleaned. Upon arrival we were given your key and that’s all, no warm welcome or information at all. We drank the water in the room which is complimentary at every other hotel but ended up having to pay 20k when leaving as they charged us for it (this wasn’t noted anywhere or told to us upon arrival)… The bedding wasn’t great and pillows quite uncomfortable but otherwise in a good location.
Stayed 3 nights in Feb 2023
Response from Ben on Mar 22, 2023
Dear Valuable Guest,We are sorry to hear that. We do appreciate for your feedback. We will review our process to improve the quality.Many thanks and Best Regards,Galaxy Hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
シャワーのお湯が出なかった。
Stayed 1 night in Jul 2020

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Hotellets placering er virkelig god og den bedste service, vi blev opgraderet gratis. Dog er Hotel manageren den eneste som taler engelsk, der er virkelig lyt i værelserne og sengene er ikke de bedste.
Stayed 2 nights in Jan 2020
Response from Galaxy Management Board on Jan 20, 2020
Many thanks for staying with us. Hope to host you again in the future. Best Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Galaxy hotel is on Nguyễn Lạc, just one street behind Xuân Diệu and just minutes walking distance to the beach. Hotel is clean and convenient to the foods street, judt right at the corner. Tiến Toàn’s service was excellent. Pricing is reasonable. Strongly recommend.
Stayed 3 nights in Sep 2019
Response from Thinh NGUYEN on Sep 17, 2019
Dear Guest, Thank you so much for your very kind words. We are all delighted that enjoyed your visit so much. We do try hard to make our guests feel at home, and well taken care of. It is very rewarding to know how much our guests enjoy themselves.We hope to be able to welcome you back very soon. Thanks and Best Regards, Galaxy Hotel Management Board