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Reviews of YOTEL Porto

4 out of 5
YOTEL Porto
Rua de Gonçalo Cristóvão 206, Porto, Porto

Reviews

9.0

Wonderful

Rating 10 - Excellent. 348 out of 551 reviews" "
Rating 8 - Good. 135 out of 551 reviews" "
Rating 6 - Okay. 44 out of 551 reviews" "
Rating 4 - Poor. 16 out of 551 reviews" "
Rating 2 - Terrible. 8 out of 551 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 1 night in May 2024

8/10 Good

javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, rooms a little bit small
Stayed 2 nights in May 2024

8/10 Good

Gopinathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and facilities. It was different to manoeuvres the lights in the room and unfortunate that there is no white light in the room .
Stayed 6 nights in May 2024
Response from Mission Control Staff on May 14, 2024
It is very important for us to receive your feedback. Thank you for your comments and we look forward to your next stay at one of our hotels.Kind Regards,

10/10 Excellent

carl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to main areas for tourist but on the north edge to be in quiet area
Stayed 2 nights in May 2024
Response from Mission Control Staff on May 14, 2024
Dear guest,Thank you very much for your comments. Nothing makes us happier than meeting the expectations of our guests. See you soon at a YOTEL hotel,

10/10 Excellent

Rica

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Centrally located, can walk the area. Hotel was great.
Stayed 2 nights in Apr 2024
Response from Mission Control Staff on May 14, 2024
It was with great pleasure that we read your words of appreciation. Thank you for sharing your experience. We were very happy to hear that you made the most of your holiday.See you soon!

10/10 Excellent

Danielle

Stayed 3 nights in Apr 2024

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing helpful staff. 10/10.
Stayed 5 nights in Apr 2024
Response from YOTEL Porto on Apr 28, 2024
Dear Gary, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon.Kind Regards,Vasco AmorimYOTEL Porto

8/10 Good

Roger, Brighton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the Yotel Hotel is convenient for a quick access to the city centre and the Metro nearby. However, the cobbled streets around create a constant noise from the ongoing traffic. This means that one can admire the view from the hotel rooms through the glass of closed windows.
Stayed 7 nights in Apr 2024
Response from YOTEL Porto on Apr 28, 2024
Dear Roger, Thank you very much for choosing YOTEL for your stay in Porto. We were very pleased to read your review about our hotel. Your comments are very valuable for us and for our future guests.We look forward to having you back again!Kind Regards,YOTEL Porto

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great and I loved the set up! The air conditioning in the room was alright but overall a great experience
Stayed 2 nights in Apr 2024
Response from YOTEL Porto on Apr 30, 2024
Dear Sophia,Thank you for sharing your experience here. We are sure this will help many other guests to choose this hotel for a future stay. We hope to see you again soon.Best regards,YOTEL Porto

10/10 Excellent

Baidmati

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel and most of the staff, except the one of the woman staff in the breakfast area, she was very rude to us.
Stayed 3 nights in Apr 2024
Response from YOTEL Porto on Apr 28, 2024
Dear Baidmati,Thank you very much for choosing YOTEL for your stay in Porto. We were very pleased to read your review about our hotel. Your comments are very valuable for us and for our future guests.We look forward to having you back again!Kind Regards,YOTEL Porto

10/10 Excellent

Maharanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from my room was amazing. Great amenities in room.
Stayed 3 nights in Apr 2024
Response from YOTEL Porto on Apr 28, 2024
Dear Maharanie,Thank you very much for choosing YOTEL for your stay in Porto. We were very pleased to read your review about our hotel. Your comments are very valuable for us and for our future guests.We look forward to having you back again!Kind Regards,YOTEL Porto

6/10 Okay

Kary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very close to metro station and very walkable to lower part of town. The staff were very friendly and helpful. The room was smaller than expected. There was no wardrobe or drawer to put things away. The lighting is very dim. What disappointed us the most was we asked for a quiet room but were placed right under the roof top restaurant where they rented out for late night parties until 1am on Friday and Saturday. The loud music and peoples noises woke us up and didn't start to die down until 1:30am. We made three phone calls to Reception who tried to keep the noise down but wasn't successful. They also offered to switch us to another room which we appreciated the gesture. We did not take up the offer because of too much hassle. It spoiled our night's sleep. The breakfast is good but the place was rather crammed.
Stayed 4 nights in Apr 2024
Response from YOTEL Porto on May 1, 2024
Dear Kary,Thank you for your feedback. Nothing makes us happier than meeting the expectations of our guests. We have taken note of your suggestions and we will do everything to make your stay even better next time.We hope to enjoy your company soon at a YOTEL hotel.YOTEL Porto

2/10 Terrible

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The bed was a double not a queen like we’d booked. The robots were plugged in when we arrived and left so I’m assuming they only interact when they're at the noisy nightclub. Our room vibrated from the loud music playing above us from 11pm till 230. Our first call to complain they said they’d ask them to lower the music. The second call they said the music would only be playing till midnight and at 1225 when husband called a third time they stopped answering so he went downstairs to see about changing rooms and found out they were fully booked so we had a mostly sleepless night.
Stayed 1 night in Apr 2024
Response from YOTEL Porto on Apr 28, 2024
Dear Mrs Barbara, we appreciate your comments and regret to hear that we did not meet your expectations. We shall analyse closely the points you have mentioned. We hope you will visit one of our group’s hotels again in the future.Kind Regards,

10/10 Excellent

Tariq, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Futuristic rooms with good lighting and adequate space
Stayed 2 nights in Mar 2024
Response from YOTEL Porto on Apr 19, 2024
Dear Tariq, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon.Kind Regards,

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 2 nights in Apr 2024
Response from YOTEL Porto on Apr 13, 2024
Dear Michael,Thank you very much for choosing YOTEL for your stay in Porto. We were very pleased to read your review about our hotel. Your comments are very valuable for us and for our future guests.We look forward to having you back again!Kind Regards,YOTEL Porto

6/10 Okay

Henri

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from YOTEL Porto on Apr 12, 2024
Dear Henri,Thank you for your comments and we hope to be able to see you again in the near future.Kind Regards,YOTEL Porto

10/10 Excellent

Rosaura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Good location and service
Stayed 1 night in Apr 2024
Response from YOTEL Porto on Apr 6, 2024
Dear Rosaura,Thank you very much for choosing YOTEL for your stay in Porto. We were very pleased to read your review about our hotel. Your comments are very valuable for us and for our future guests.We look forward to having you back again!Kind Regards,YOTEL Porto

10/10 Excellent

Richard, Paris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people friendly and place very clean.
Stayed 3 nights in Apr 2024
Response from YOTEL Porto on Apr 6, 2024
Dear Richard,Thank you very much for choosing YOTEL for your stay in Porto. We were very pleased to read your review about our hotel. Your comments are very valuable for us and for our future guests.We look forward to having you back again!Kind Regards,YOTEL Porto

6/10 Okay

liang

Traveled with family
Small room
Stayed 3 nights in Mar 2024
Response from YOTEL Porto on Apr 6, 2024
Dear Liang,Thank you for your feedback.We have taken note of your suggestions and we will do everything to make your stay even better next time.We hope to enjoy your company soon at a YOTEL hotel.YOTEL Porto

10/10 Excellent

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is close to a lot of eateries and mostly locals in this areas. Perfect as I like to be in this type of area vs a very touristy place
Stayed 3 nights in Apr 2024
Response from YOTEL Porto on Apr 6, 2024
Dear Darren,Thank you very much for choosing YOTEL for your stay in Porto. We were very pleased to read your review about our hotel. Your comments are very valuable for us and for our future guests.We look forward to having you back again!Kind Regards,YOTEL Porto

8/10 Good

jess

Traveled with group
No front drop off area. Front door is on a busy street. Limited water per room.
Stayed 2 nights in Mar 2024
Response from YOTEL Porto on Apr 4, 2024
Dear Jess,Thank you for your feedback. Nothing makes us happier than meeting the expectations of our guests. We have taken note of your suggestions and we will do everything to make your stay even better next time.We hope to enjoy your company soon at a YOTEL hotel.YOTEL Porto

10/10 Excellent

Jupity

Amazing… I will definitely go back
Stayed 1 night in Apr 2024
Response from YOTEL Porto on Apr 4, 2024
Dear Junior,Thank you very much for choosing YOTEL for your stay in Porto. We were very pleased to read your message about our hotel and team. Your comments are very valuable for us and for our future guests.We look forward to having you back again!Kind Regards,YOTEL Porto

10/10 Excellent

Peter, Whitby

Stayed 4 nights in Mar 2024
Response from YOTEL Porto on Apr 28, 2024
Dear guest Peter,Thank you for your review and we hope to be able to see you again in the near future.Kind Regards,

8/10 Good

Heather

Liked: Cleanliness, amenities
We would have liked more lighting in our room and more fresh air. And we would have liked a slip mat in the shower.
Stayed 9 nights in Mar 2024
Response from YOTEL Porto on Mar 30, 2024
Dear Karen,Thank you for your feedback, we will take note of your ideas for improvement to a future stay with us. Best regards,Alfredo SilvaMission Control Staff

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a convenient location near Trindade station make YOTEL a great place to stay in Porto. I had an odd numbered room which afforded a nice view of the city around sunset as well.
Stayed 4 nights in Mar 2024
Response from YOTEL Porto on Mar 19, 2024
Dear Ian, thank you for choosing our hotel.Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations.We look forward to seeing you again.With best regards,YOTEL Porto

10/10 Excellent

Anirban

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional service, very elegant, neat and clean atmosphere maintained, very warm and welcoming personnel
Stayed 2 nights in Mar 2024
Response from YOTEL Porto on Mar 7, 2024
Dear Anirban,First, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again.Kind Regards,YOTEL Porto

10/10 Excellent

Shelley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely but could use some coffee in the rooms
Stayed 1 night in Mar 2024
Response from YOTEL Porto on Mar 7, 2024
Dear Shelley,We would like to thank you for sharing your opinion about our hotel. We will take your comments into account so that we can improve the points you mentioned.Thank you once again and see you soon at Yotel Porto

10/10 Excellent

Johann

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for our family of 3.
Stayed 1 night in Feb 2024
Response from YOTEL Porto on Mar 5, 2024
Dear Johann,Thank you very much for choosing YOTEL for your stay in Porto.We were very pleased to read your message about our hotel and team. Your comments are very valuable for us and for our future guests.We look forward to having you back again!Kind Regards,YOTEL Porto

10/10 Excellent

Valerie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, and great value for the price.
Stayed 3 nights in Feb 2024
Response from YOTEL Porto on Mar 1, 2024
Dear Valerie,Thank you for sharing your experience here. We are sure this will help many other guests to choose this hotel for a future stay. We hope to see you again soon.Best regards,YOTEL Porto

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel overall.
Stayed 2 nights in Feb 2024
Response from YOTEL Porto on Feb 29, 2024
Dear Amir,Thank you for your review and comments. It was a great pleasure to welcome you to YOTEL. We were pleased to hear that you had a pleasant stay at our hotel.We hope to see you again in Porto.Kind Regards,YOTEL Porto

10/10 Excellent

Kristian

Stayed 1 night in Feb 2024
Response from YOTEL Porto on Mar 24, 2024
Dear guest Kristian,Thank you for your comments and we hope to be able to see you again in the near future.Kind Regards,

10/10 Excellent

Vinicius

Stayed 2 nights in Feb 2024
Response from YOTEL Porto on Feb 24, 2024
Dear guest Vinicius, Thank you for your comments and we hope to be able to see you again in the near future.Kind Regards,

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room lighting was unique to me, with different colours to adjust!
Stayed 2 nights in Feb 2024
Response from YOTEL Porto on Feb 24, 2024
Dear guest Richard,Thank you very much for choosing YOTEL for your stay in Porto. We were very pleased to read your message about our hotel and team. Your comments are very valuable for us and for our future guests.We look forward to having you back again!Kind Regards,

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Would Avoid
Stayed in the suite with balcony. The room was clean and the views were impressive. Unfortunately at 10pm loud dance music started vibrating through the walls and didn’t stop until 2am, which was less than idea as was travelling with family. I complained to staff but they didn’t even bother to acknowledge the issue or apologise the next day. I certainly won’t be returning to a YOTEL.
Stayed 2 nights in Feb 2024
Response from YOTEL Porto on Feb 20, 2024
Dear guest,We would like to thank you for sharing your opinion about our hotel.We regret that we were unable to meet your expectations and we will take your comments into account so that we can improve the points you mentioned.Thank you once again.

8/10 Good

Prabhakaran

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The skinny lady at breakfast buffet, could smile and also not be so rude. She was awful how she dealt with customers, unnecessarily making it complicated. She is foul to customers. Party the night before carnival was loud and apparently the roof party zone is not controlled by the hotel.. The rest of staff and house keepers were great. Hotel was clean, will. Oy stay there again. Food was average had no taste. Poor choice.
Stayed 4 nights in Feb 2024
Response from YOTEL Porto on Feb 20, 2024
Dear Mr Prabhakaram,Thank you for your feedback. Nothing makes us happier than meeting the expectations of our guests. We have taken note of your suggestions and we will do everything to make your stay even better next time.We hope to enjoy your company soon at a YOTEL hotel.

10/10 Excellent

Bonny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful! Room was very clean! Easy walk to metro - took it to and from airport. In safe area and can walk all through the city center to shops and restaurants. Would definitely stay here again!
Stayed 2 nights in Feb 2024
Response from YOTEL Porto on Feb 20, 2024
Dear guest Bonny, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon.Kind Regards,

10/10 Excellent

Humza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! We would definitely stay here again. So modern and clean, in a good location, with amazing customer service. An absolute highlight of our trip!
Stayed 3 nights in Feb 2024
Response from YOTEL Porto on Feb 20, 2024
Dear guest Humza, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon.Kind Regards,

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room super small. LED lights only in color... could not figure out how to get normal light. Ultra modern hotel. Breakfast was amazing. Parking good, a little pricy. We did early check in, pricy but worth it as we were exhausted at 9:30 am after leaving airport. Staff very friendly and helpful. Very clean and comfortable.
Stayed 2 nights in Feb 2024
Response from YOTEL Porto on Feb 20, 2024
Dear Ms Linda,Thank you for your feedback. Nothing makes us happier than meeting the expectations of our guests. We have taken note of your suggestions and we will do everything to make your stay even better next time.We hope to enjoy your company soon at a YOTEL hotel.

10/10 Excellent

gary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel. Nothing out of place and just an amazing time
Stayed 2 nights in Jan 2024
Response from YOTEL Porto on Feb 5, 2024
Dear guest Gary, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon.Kind Regards,

10/10 Excellent

Dorjan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a perfect stay, I would highly recommend this hotel to others, very friendly staff, clean rooms, 24h gym access, good parking.. all great really 👍
Stayed 3 nights in Jan 2024
Response from YOTEL Porto on Jan 25, 2024
Dear guest Dorjan,Thank you very much for choosing YOTEL for your stay in Porto. We were very pleased to read your message about our hotel and team. Your comments are very valuable for us and for our future guests.We look forward to having you back again!Kind Regards,

10/10 Excellent

Qiyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from YOTEL Porto on Feb 5, 2024
Dear guest Qiyun,Thank you for your comments and we hope to be able to see you again in the near future.Kind Regards,

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a unique hotel experience with all the amenities you need. Great water pressure. Great staff. Would stay again.
Stayed 2 nights in Jan 2024
Response from YOTEL Porto on Jan 25, 2024
Dear guest Katherine, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon.Kind Regards,

10/10 Excellent

Ricardo

Stayed 2 nights in Jan 2024
Response from YOTEL Porto on Jan 25, 2024
Estimado cliente Ricardo,Agradecemos o seu comentário e esperemos num futuro breve poder dar-lhe novamente as boas-vindas.Com os melhores cumprimentos,

10/10 Excellent

Ovul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is specious and comfortable. Excellent location, walking distance to restaurants and attractions. Staff was very friendly and helpful.
Stayed 3 nights in Dec 2023
Response from YOTEL Porto on Jan 25, 2024
Dear guest Ovul,Thank you very much for choosing YOTEL for your stay in Porto. We were very pleased to read your message about our hotel and team. Your comments are very valuable for us and for our future guests.We look forward to having you back again!Kind Regards,

10/10 Excellent

Lianna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well located, great customer service
Stayed 1 night in Dec 2023
Response from YOTEL Porto on Jan 25, 2024
Dear guest Lianna, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon.Kind Regards,

10/10 Excellent

Arash, Bourne

Stayed 1 night in Dec 2023
Response from YOTEL Porto on Feb 5, 2024
Dear guest Arash,Thank you for your comments and we hope to be able to see you again in the near future.Kind Regards,

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from YOTEL Porto on Jan 25, 2024
Dear guest Darren,Thank you for your comments and we hope to be able to see you again in the near future.Kind Regards,

10/10 Excellent

Monique

Stayed 2 nights in Dec 2023
Response from YOTEL Porto on Jan 25, 2024
Dear guest Monique,Thank you for your comments and we hope to be able to see you again in the near future.Kind Regards,

10/10 Excellent

Andreas

Stayed 4 nights in Dec 2023
Response from YOTEL Porto on Jan 25, 2024
Dear guest Andreas,Thank you for your comments and we hope to be able to see you again in the near future.Kind Regards,

8/10 Good

Nanjoo

Response from YOTEL Porto on Feb 20, 2024
Dear guest Nanjoo,Thank you for your positive comments. I will share them with our team.It is always good to see you again.Kind Regards,