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Reviews of Hotel Pompei Be Green

4 out of 5
Hotel Pompei Be Green
II Traversa Via Lepanto, Pompei, Città Metropolitana di Napoli

Reviews

9.0

Wonderful

Rating 10 - Excellent. 53 out of 79 reviews" "
Rating 8 - Good. 15 out of 79 reviews" "
Rating 6 - Okay. 5 out of 79 reviews" "
Rating 4 - Poor. 4 out of 79 reviews" "
Rating 2 - Terrible. 2 out of 79 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to fall asleep street was very noisy and room was hot.
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
I’d stay here again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rubi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for the price. Close to Pompei Archeological park!
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy, Lakewood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and we enjoyed our stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was just for a night but because I wasn’t going to make it before their hours (which is 10 pm) they made sure there was a way for me to get what I needed when I arrived. The room was spacious and clean and the staff was friendly and English speaking .
Stayed 1 night in Mar 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Dec 2023

10/10 Excellent

Ronald G

Traveled with family
Liked: Staff & service, property conditions & facilities
Nice, friendly, convenient.
Stayed 2 nights in Nov 2023

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tucked away down a quiet street but a two minute walk from all the action.
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely polite and helpful. Breakfast service was first rate. Within walking distance to Pompei ruins and many excellent dining and shopping opportunities. The rooms are very clean and air conditioned. A little difficult to find on a side street but this is a plus as it is in a quiet neighborhood but just a few hundred feet from the main drag.
Stayed 2 nights in Sep 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here, will be back again!

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Anibal

Stayed 1 night in Jun 2023

10/10 Excellent

Ross

Liked: Cleanliness, property conditions & facilities, room comfort
5 star
Very clean, lobby, room, newly renovated, great location,
Stayed 2 nights in Jun 2023
Response from HOTEL POMPEI BE GREEN on Jun 13, 2023
Thank You so much for this beautiful review!

4/10 Poor

Craig

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Would not ever stay or recommend this hotel
Very disappointed to be given an economy room when we paid for higher spec. Night 1 - shower didn’t work, walls were covered in Damp. Got moved to a better room, appeared ok then aircon didn’t work, had to sleep with open windows, being in the city the noise is very loud and stayed that way until really late, also having to have the window open for any air, also allowed us to get bitten loads by mosquitoes, when the aircon got fixed the hot water then didn’t work for final two days. Not to mention the rude 4.30am awakening by the fire alarm and bright emergency lighting in the room! Very disappointed with it all.
Stayed 5 nights in May 2023

10/10 Excellent

jae hong

Stayed 1 night in May 2023
Response from HOTEL POMPEI BE GREEN on Jun 13, 2023
Thank You so much!

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and hotel room was large, spacious and clean. Close to the town centre so walking to shops and restaurants was easy. Also close to the pompei archiological site. The staff were all welcoming and friendly. A great stay!
Stayed 3 nights in May 2023
Response from HOTEL POMPEI BE GREEN on Jun 13, 2023
Thank You for this lovely review! Kindly,Staff

4/10 Poor

Amanda, trabuco canyon

Liked: Cleanliness
Disliked: Staff & service
Hotel check in was disappointing…. After reading many reviews about the wonderful staff, first impression wasn’t the best (irritated when I pointed out we were placed in the wrong room and I asked to be changed, asked for a late check out and the man wasn’t very willing to help, etc.) On the positive, the hotel aesthetic is nice.
Stayed 1 night in Jul 2022
Response from RECEPTION on Jul 13, 2022
THANK YOU

8/10 Good

Paul, Gatineau

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on a nice area, close to the centro. No paper maps available at the front desk. Breakfast was only ok, not much variety.
Stayed 2 nights in Apr 2022
Response from HOTEL POMPEI BE GREEN on Apr 21, 2022
Thank you for your review.

2/10 Terrible

Raffael

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is the worst hotel we have ever stayed in for various reasons. It is listed as a 4 start property but is closer to 2 stars and 3 at BEST. The hotel is incredibly noisy and for some odd reason has two of its ten rooms IN the hotel lobby where guests check in. We could not sleep any of the nights we stayed there as we were constantly woken up with noise from late check ins. There is also a LOT of noise from the levels above - we could hear every footstep and conversations of partiers at 3-4 am. When we complained several times through the night and asked for a different room to sleep, this request was denied. The rooms itself are SIGNIFICANTLY different in real life as compared to the pictures. The rooms are dirty and stained, with the most uncomfortable hard mattress. The mattress was two twins pushed together and felt like a wooden plank. On top of this, the sheets were covered in a strange chemical smell, something similar to lye. If the hotel itself weren’t so noisy, I’m not sure we would have slept well anyways due to the disgusting bed situation. Finally, the hotel staff at the check in counter was rude and seemed to deliberately and maliciously lead us astray. We asked for a cab to Naples and were told to take the train instead, and lied to about the time it would take to do so - we were told it would be a 15 minute train by the front desk, in reality it’s 40 minutes. We missed our lunch reservation due to this. Worst hotel ever. Do not stay
Stayed 2 nights in Mar 2022
Response from HOTEL POMPEI BE GREEN on Apr 13, 2022
Dear Raffael, thank you for this review. We would like to point out that all our staff is committed to ensuring our guests an unforgettable stay. I’m sorry to have to say that your words are mean and false. We remember well that you never asked at the reception to change rooms, you did not even complain about the cleanliness. For the required taxi, remember well that you preferred to take another means of transport for a matter of cost. That said, we are sorry that your stay was not one of the best, but if you had communicated the issues, we would certainly be delighted to accommodate you. Best regards, HOTEL POMPEI BE GREEN****

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is beautiful, clean and comfortable. It is walking distance to the Pompeii ruins. The best thing about this hotel is the customer service. The ladies at the front desk will go above and beyond to help you with anything you need. One of the ladies called in a pizza order for us (we don't speak Italian) and had it delivered. The front desk also speaks very good english. Highly recommended!
Stayed 1 night in Jun 2021

10/10 Excellent

Phil, London, UK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable modern hotel with parking located a short walk from the ruins. Enjoyed the breakfast and was allowed to park the car after check out at a sister hotel even closer to the entrance of the ruins. Excellent service.
Stayed 1 night in Sep 2020
Response from HBeGreen on Sep 25, 2020
thank you very much for your kind words .

10/10 Excellent

Verified traveler

Conveniently located modern hotel a short walk from the ruins. Breakfast very good. They allowed us after we checked out to park our car in the car park of a sister hotel which was located even closer to the entrance of the ruins.
Stayed 1 night in Sep 2020
Response from HBeGreen on Sep 25, 2020
Thank you from all of staff , it was a pleasure

8/10 Good

BRUNO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from HBeGreen on Jun 17, 2020
vi ringraziamo per la sua recensione . Cordiali saluti

10/10 Excellent

PaigeP., Cabo San Lucas, MEX

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this cute boutique hotel and the location was perfect! We walked everywhere.
Stayed 1 night in Mar 2020
Response from Hotelbegreen on Mar 18, 2020
thank you very much

10/10 Excellent

Lisa, Birmingham England

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely clean modern hotel, staff very friendly and helpful. Would definitely recommend. location is ideal for visiting Archeological centre with just a short walk away.
Stayed 4 nights in Feb 2020
Response from Hotel Pompei Be Green on Mar 5, 2020
Thank you for review us , it was a pleasure

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Pompei
We LOVED this hotel. It is super clean and modern. The breakfast is delicious, the staff is wonderful, and the location is in walking distance of all the sights and restaurants. Perfect. Perfect. Perfect.
Stayed 1 night in Nov 2019
Response from Hotel Pompei Be Green on Feb 28, 2020
Thank you very much for you're kind words

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice,clean,modern small new hotel.everything that we needed for our four day staying. We used three times the taxi service called in by the hotel's staff. Excellent.
Stayed 4 nights in Jan 2020
Response from Hbegreen on Feb 9, 2020
thank you very much for your kind words

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Hbegreen on Feb 9, 2020
thank you

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice and clean small hotel with friendly staff.
Stayed 7 nights in Jan 2020
Response from hbegreen on Jan 31, 2020
Thank you

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Hotel Pompei Be Green on Jan 13, 2020
Thank you very much for you're kind words, it was a pleasure

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean and modern hotel in a great location, close to Pompeii Archaeological Park and plenty of restaurants.
Stayed 3 nights in Nov 2019
Response from Hbegreen on Nov 27, 2019
Thank you very much from all staff

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the best we have been to in Italy so far for, a fraction of the price of other hotels. The hotel is spotless, rooms huge, and staff so friendly. With free onsite parking, just leave your car, because everything is in walking distance. The town is safe and the main street filled with gorgeous cafes, a church and the Pompeii ruins entrance itself. There is a train down the way to take you to Herculameum close by too. Warning: Pompeii is huge, dont leave it till too late in the day like we did! Thank you Hotel Pompei Be Green for a fabulous 2 nights!!!!
Stayed 2 nights in Oct 2019
Response from Hotel Pompei Be Green on Nov 5, 2019
Thank you very much , we are very lucky to host people like you

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and cozy!
Great little breakfast included and the staff was very helpful and friendly! Short walk to Pompei ruins and tons of restaurants along the way!
Stayed 2 nights in Oct 2019
Response from hotel pompei Be Green on Nov 3, 2019
Thank you very much it was a pleasure to host you

10/10 Excellent

Dianne Thompson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights in Pompei
3 nights to visit Pompei, Herculaneum and Villa Di Oplontis (Poppaea) and a great location. Pompei also has a good slow-food restaurant (La Bettola Del Gusto) and an exception Michelin 1-star (President Restaurant).
Stayed 3 nights in Sep 2019
Response from Hotel Pompei Be Green on Nov 21, 2019
thank you very much from all the staff

10/10 Excellent

Victor, Fort Lauderdale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all new, spacious rooms and bath, great location, walk to Archeological Park, great breakfast buffet included
Stayed 1 night in Aug 2019
Response from Hotel Pompei Be Green on Aug 28, 2019
Thank you very much for you're kind words

10/10 Excellent

Dr. Friehs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Hotel pompei Be Green on Aug 20, 2019
thank you very much for your review

10/10 Excellent

HC

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a budget hotel, the room is new, spacious and clean beyond our expectation. The staff are friendly and helpful in helping us with transportation. The location is excellent as it is in a short walking distance to Pompeii Ruin, which we visited twice. Highly recommend!
Stayed 3 nights in Jun 2019
Response from Hotel Pompei Be Green Staff on Jun 25, 2019
Thank you very much for your kindly words , we hope you enjoyed your're stay

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the Pompei ruins and cafes and shops. Love this brand new hotel. Parking is include as well as breakfast!
Stayed 2 nights in May 2019
Response from Hotel Pompei Be Green on May 21, 2019
We thank you for the kind words you have reserved for us, we are very happy to have met your expectations .It will be a pleasure to have you back as our Guest on a future occasion. The staff of the Hotel Pompei Be Green

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Hotel Pompei Be Green on May 16, 2019
thank you very much for your review

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel everything lovely. Reception staff very helpful and friendly. Good Breakfast, lots of choice, rooms lovely and spacious. Walking distance into Pompeii. Bar needs stocking, no gin!!!! Several people asking for drinks that they didn't have.
Stayed 4 nights in Apr 2019
Response from Claudio Hotel Be Green on May 6, 2019
We thank you for the kind words you have reserved for us, we are very happy to have met your expectations .It will be a pleasure to have you back as our Guest on a future occasion. The staff of the Hotel Pompei Be Green

2/10 Terrible

Kathrien

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Luidruchtig, geen warm water, geen werkende koelkast en kapotte airco. Geen interesse, ze doen alsof je er niet bent. Absoluut geen 4 sterren waard.
Stayed 3 nights in May 2024

6/10 Okay

Anabela Rosa Martins

Traveled with family
Disliked: Amenities, property conditions & facilities
Pour moi c’est pas un 4 étoile,pas de rangement dans la chambre les affaires doivent rester dans le sac,moisissures au plafond,plan câbles télé partout,salle de bain pas de rangement non plus,rideaux douche d’égaux.Petit déjeuner industriel la même brioche pendant deux jours,reste des pâtes le matin déjà?Bref pour moi je donne la note 2 Étoiles.Très déçu!😢😢
Stayed 4 nights in Mar 2024

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien situé pour visiter Pompéi à pied
Stayed 4 nights in Mar 2024

10/10 Excellent

José Antonio

Stayed 2 nights in Feb 2024

10/10 Excellent

francesco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camere pulite e grandi spazi
Stayed 1 night in Feb 2024

6/10 Okay

Cristiano

Traveled with family
Disliked: Staff & service
Abbiamo alloggiato per visitare gli scavi. L'hotel è molto comodo logisticamente, il servizio però è molto basico. L'hotel è piuttosto nuovo ma in condizioni non perfette. Il servizio lascia piuttosto a desiderare
Stayed 1 night in Jan 2024

10/10 Excellent

randolpho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

María

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Esta bien comunicado y de muy fácil acceso al parque. La recepcionista fue muy amable y nos resolvió todas las dudas.
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023