The worst hotel I've ever experienced in Thailand. There was no customer service at all. The stairs were dirty and dangerous. I even fell down right away as the receptionist took me to my room, but she didn't seem to care. I booked the room for four nights, but I only stayed for one hour. They sent someone to fix the shower, but they said they couldn't fix it today. There was also low water pressure and bad AC.
I booked another hotel and left. Before booking a new hotel, I asked them about a refund, and they said they would wait for an email from my Expedia agent. My agent has contacted them several times, but they haven't responded or issued a refund yet.
You will waste your money and be very inconvenienced if you book this hotel.