Apartment, 2 Bedrooms | Living area | 26-inch TV with digital channels
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Reviews of Aparthotel Adagio Access Paris Clichy

3 out of 5
Aparthotel Adagio Access Paris Clichy
19-23 Avenue Anatole France, Clichy, Hauts-de-Seine

Reviews

8.0

Very Good

Rating 10 - Excellent. 180 out of 536 reviews" "
Rating 8 - Good. 239 out of 536 reviews" "
Rating 6 - Okay. 68 out of 536 reviews" "
Rating 4 - Poor. 34 out of 536 reviews" "
Rating 2 - Terrible. 15 out of 536 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Aymeric

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value! Best for saving money whilst visiting Paris. Has everything you need.
Stayed 5 nights in Jan 2024

2/10 Terrible

Ibodullo

Traveled with family
Disliked: Cleanliness, room comfort
Not recommended. Dont go there.
It was horrible Not clean Reception lies. I called them and asked about the AC and they promised to fix which they didnt. They dont clean if you book for 1-6 days😖 stinky hotel.
Stayed 4 nights in Dec 2023

4/10 Poor

Charlene, Kignston

Traveled with partner
Disliked: Amenities
Checkin was smooth but I was shocked that it was shared bathrooms 😳. The bathroom needed to be cleaned more regularly (though they did clean a few times throughout day) but for a shared facility much more is needed. That was quite unpleasant. In addition the sheets were thin & cheap.
Stayed 5 nights in Nov 2023
Response from Angelo de la Réception on Dec 5, 2023
Hello Mrs,We thank you for your comment but we apologize to our Aparthotel Adagio Access Paris Clichy.We do not have a shared shower. We wonder if you are in the wrong hotel.Please accept, Madam, the assurance of my sincere greetings.

10/10 Excellent

Prakash

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2023
Response from Angelo de la Réception on Dec 4, 2023
Hello Mr Tyagi,We appreciate your opinion on our Aparthotel Adagio Access Paris Clichy. We hope your stay was great and that you rated us like this.We thank you again for your kindness.Please accept, Sir, the assurance of my sincere greetings.

8/10 Good

Peter, Amsterdam

Traveled with group
Liked: Cleanliness
The neighborhood is okay. The hotel is not nearby a metro station, but you can come there by bus. The hotel is also close to a local train network station (RER). There are supermarkets and local bakery's. The hotel has a garage where you can leave your car if you pay a fee. The hotel offers breakfast for an additional fee.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Friendly welcome to a good sized clean room.
The receptionist was friendly and helpful just what you need on arrival. The room was clean and a good size as was the bathroom and kitchen area. The only reason for not giving excellent throughout was that some of the decor was a bit tired and the bed a bit too firm. Other than that a good base for visiting Paris and relatives.
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 7 nights in Jun 2023

2/10 Terrible

Zeinab

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Before we arrived at thz peoprety an extra charge of 122€ was withdrawed from the card while we have choosen clearly the method "pay at the property " and nothing mentioned that 122 € in advance will be withdrawed from my card . Arriving at the property we paid the total sum in cash and they said this 122€ is a form of deposit of insurance to confirm the booking and will be returned to us once we leave .... After leaving now post 3 weeks and they still didnt return the sum of 122€ ! While staying at the property the sink overfloaded with water and there was a major plumbery problem it was friday night ,they said they dont have maintenance the week end so we stayed 3 days with a bathroom we cant use ! It was the only bathroom so we didnt had a bathroom to use and we tried to ask them several time to repear it but no one came . Also they mentioned that they have ironing utilities upon request and of course after requesting they have had none ! Customer service very very bad ,and they dont communicate at all !!! The worst stay i have ever had in my life and still they didnt return the 122 € unexplained charge !
Stayed 4 nights in Apr 2023

4/10 Poor

Mario

Traveled with family
Liked: Cleanliness, property conditions & facilities
Unfortunately, Terrible customer service. People of color in the counter is rude, discourteous, not willing to help when asking questions. Hotel is good , but customer service horrible, I am completely dissatisfied.
Stayed 3 nights in Mar 2023

4/10 Poor

Lorenzo

Traveled with family
Disliked: Room comfort
Really?
Hotel is nice but. Thermostat in the room is not adjustable so if you’re feeling to hot open the window but if you feeling cold nothing you can do about it. So we stayed 5 days there and never open the window once. Nice considering that you can’t even open the window while you preparing a meal, I mean you can open it and freeze but then you’re unable to turn heating on so… No vent system in the toilet and also don’t matter which water temperature you choose, it will be keep going hotter and colder at all time. If you using more then 1 pillow to sleep, bring your own as apparently there are no extra pillows (not even by pay for it) in the entire building! Small thing that on a 5 days stay make the different. So far I don’t think we will ever be back at the adagio Clichy!
Stayed 5 nights in Feb 2023

8/10 Good

Salisu

Business traveler
Stayed 5 nights in Jan 2023

6/10 Okay

Stephanie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The toilet was broken and doesn’t flush properly. The toilet flush panel was not secured properly and one side of flush button not working. Toilet had bad smell on entry

8/10 Good

Jude F.

Response from Angelo de la Réception on Dec 4, 2023
Bonjour Monsieur Delva,Nous vous remercions de nous avoir fait par de notre avis sur l'Aparthotel Adagio Access Paris Clichy. Nous espérons que vous avez passé un bon séjour.Veuillez recevoir, Monsieur, l'assurance de mes sincères salutations.

2/10 Terrible

Angela

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Room was never cleaned the entire time of our stay.we were mistreated being Hispanic during one of the breakfast two days that we did attend we were there 6 nights we do not recommend honestly.

8/10 Good

Linping

Liked: Room comfort
Hotel is comfortable…but our room do not have a kettle this issue makes the stay not satisfied
Stayed 5 nights in Nov 2022

8/10 Good

Bruno

Business traveler
Liked: Cleanliness, room comfort
Good value for the money. But the preparation of the room was not adequate : the bottle of soap in the shower was empty and we ran out of toilet paper.
Stayed 1 night in Sep 2022

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Quite a good option if you dont want to be near the city centre. Clichy is a pleasant area. Hotel resonably priced and delivered what one expects from Adagio.
Stayed 4 nights in Sep 2022

4/10 Poor

MOHAMMAD

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was no anybody to clean the room. We should pey for changing the sheets 😳.the shower water pressure was very week.I will never go to this place again.very very bad experience.
Stayed 6 nights in Aug 2022

10/10 Excellent

Marc-André

Liked: Cleanliness, room comfort
Perfect for a short stay
Clean and good for the price.
Stayed 4 nights in May 2022

8/10 Good

Jose

Stayed 4 nights in Apr 2022

4/10 Poor

RAMONITO

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I carry quite a heavy heart for writing this review but I think Travelers and Hotel Owners/Operators alike needs to know facts, truthful feedback, observations and experience from previous customer. We stayed for several nights in this Aparthotel, when we went to our room we've smelled the not so pleasant odor of the hallway carpets and the stains in it are very visible. Yes they have Central AC but it is set to high degree that it feels like 'desert summer' in the room, we need to open the window in order to somehow cool down the room & when we requested to the Reception if the temperature can be adjusted or lowered down - they didn't do anything about it which is so frustrating. We slept with open windows thanks to the curtain we didn't catch a flu but we get stuffy nose coz of the night breeze/fog. It was also disappointing because the reception told us that our booking doesn't include cleaning of the rooms, throwing of trash and changing towels. The garden section since it is a smoking area the ashtrays are not being dispensed on a regular basis, every time we go there it is filled with cig. butts which is obviously gross and so unpleasant coz there are ashes on the table as well, its as easy as dumping the content to the nearby trashcan which I did quite a few times. The one thing that I feel is the silver lining is the proximity to Metro and Bus Stations, grocery, small restaurants and cafes. All in all I wouldn't recommend to stay here and I won't ever go back!!!
Stayed 7 nights in Apr 2022

4/10 Poor

Verified traveler

Business traveler
Disliked: Room comfort
Not a comfortable stay!
The staff was mostly kind but kindness didn't translate into a comfortable or quality stay. My first room the internet didn't work so they had to change my room. I had internet problems throughout my stay because unless you are near the front door of the room your internet might not work or it goes in and out so I have to move their table and chair close to the front door. In the middle of my stay I asked if I could exchange towels and they said there would be a charge. I told them that I had one room cleaning and I would like my exchange for towel today. That seemed hard for them to grasp as they seemed to be focused on money. I stayed for 9 days and they had my one room cleaning set for the end of my stay on Saturday. I asked them to clean my room on Wednesday and they said they can do it on Thursday which I accepted. On Thursday when I called to ask what time they told me Friday. On Friday when I called to ask they told me Saturday. On Saturday which was my original set date they tried to tell me Sunday but I told them that was unacceptable. After some complaining they finally showed up to clean my room and they did not seem happy. It got cold in the room and kept trying to change the control for the heat but I did not work so I called the front desk and that is when I realized that the control in the room is limited and the front desk ultimately controls it.
Stayed 9 nights in Mar 2022

8/10 Good

Jennifer, Bayside

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed on 2 apartment rooms that had plenty of space and amenities. It was clean and we made good use of the kitchen and the laundry room. The breakfast was also very delicious. The front desk always helped us. It was close to the metro, supermarkets and shops. Would stay there again if coming with a large family again.
Stayed 7 nights in Oct 2021

6/10 Okay

Bin

It’s okay for the price, location is not very convenient for the first time travellers in Paris; cleanliness good but miss some spot; staff friendly and helpful; amenities are ok
Stayed 9 nights in Sep 2021

8/10 Good

Manuela

Liked: Room comfort
Disliked: Cleanliness
Nice for the price
Nice personal , is well located. Could improve in cleaning they didn’t pass to clean at all
Stayed 4 nights in Oct 2021

10/10 Excellent

Olga

Traveled with family
Liked: Amenities, property conditions & facilities
Everything was great. Nice staff, and hotel is in good condition.
Stayed 4 nights in Sep 2021

8/10 Good

elizabeth, Houston

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was nice and clean
Stayed 3 nights in Sep 2021
Response from laura on Sep 22, 2021
Hello, Thank you for your comment ! Best regards

10/10 Excellent

Haleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Dec 2019

6/10 Okay

Mohideen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Paris 3-night stay
Hotel was okay for the price. People at the reception was not very responsive. Room was very hot, Not able to control the temperature.
Stayed 1 night in Dec 2019

8/10 Good

Belinda

Stayed 3 nights in Dec 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and convienent
Pretty good location in the outskirts of Paris. Subway station entrance was only a few minutes walk. Very nice neighborhood restaurants, grocers, bakers and shopping. Wifi was ok, the convience of the kitchen was nice and the beds are comfortable. The staff was helpful and pleasant.
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time to stay at AdagioAparthotel
Stayed 3 nights in Sep 2019

4/10 Poor

TLo, El Paso Texas

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019
Response from Pauline Chevalier on Oct 2, 2019
Bonjour, Nous vous remercions d'avoir pris le temps de donner une notation à votre séjour dans notre établissement. Nous sommes désolé que votre expérience de constater, que nous n'avons pas pu répondre à vos attentes. Nous serions heureux de pouvoir échanger avec vous sur les différents éléments qui ont amenés à votre insatisfaction. Sachez que votre satisfaction est notre priorité! Excellente journée!

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Easy access to city center. Good amenities.
It wasn't that clean (very dirty curtains and floor) and aircon did not work during the day but Aparthotel had overall very good amenities, very spacious and easy access to the city center - short walk to train station. Very good price quality would come back again (and just hope for a cleaner room)
Stayed 4 nights in Jul 2019

10/10 Excellent

Koon Wee

Stayed 10 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything was perfect. The breakfast was pretty full and with a lot of variety. I just recommend to take a look of the installation in the shower because the glass wall make a little mess with the water of the shower. Other things just works perfect. The staff was the most nicely and gentle that I met
Stayed 3 nights in May 2019

8/10 Good

Fion

Liked: Cleanliness, room comfort
8 Nights at Hotel
The room has no air conditioning. The staff said because summer has not begun so there are no air conditioning in any of the rooms. It was extremely hot at night and this was quite displeasing.
Stayed 8 nights in May 2019

10/10 Excellent

Patriciu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Traveller, Seoul, Korea

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It is an affordable and spacious property, ideal for family trips. It is only a few minutes walk away from metro station and RER. There are many supermarkets, bakeries and shops close by. The property was clean and well maintained. Staffs were okay but most of them struggled to communicate in English which was okay. Some were more friendly than others. Overall though we were happy with the stay and would return to stay or recommend to others to use this place! :)
Stayed 8 nights in Feb 2019

10/10 Excellent

ZEESHAN, Fishers IN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place for families. Convenient location with all access
Stayed 2 nights in Mar 2019

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern studio
Decent size studio. The place was clean and had all basic necessities. The area is nice and the hotel is around 10min from a metro stop to the city centre. Gives the chance to see other neighborhoods besides the touristy ones in Paris.
Stayed 8 nights in Dec 2018

8/10 Good

Red

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room's size was nice and confortable. The location is really nice. Unfortunately the room smell of tabbaco and eventhough the bedding look clean we found a lot of short hairs on the sofa bed when we opened it. Also, the shower has no power and the water goes into the floor if you are not careful, something that could have been easily preventable by instaling a glass panel.
Stayed 2 nights in Nov 2018

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
breakfast was bad We were there in November and the room was cold, although we told them several times but it didnt change. The central heater was on "cold"!! We got very sick on the first night and we asked them if we can have a tea bag from their kitchen and they said no its only for breakfast! We stayed there for 3 nights, no cleaning at all!
Stayed 4 nights in Nov 2018
Response from pb on Dec 6, 2018
Madam / Sir , We thank you for taking the time to write to us after your stay at Aparthotel Adagio access Paris Clichy. We are sorry that the service and the service did not live up to your expectations, and we ask you to accept our sincerest apologies. Adagio Access hotels are eager to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Be assured that the necessary measures will be implemented to improve the quality of services mentioned. Once again, we thank you for your comments and hope to regain your confidence during your next stay. In the hope of welcoming you soon, please believe, Madam / Sir, in the expression of our best feelings.

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Pleasant for price. Had everything you needed. Was quiet and close to city. Could have been cleaner in room. Nice staff and good breakfast.
Stayed 5 nights in Oct 2018
Response from pb on Dec 6, 2018
Madam / Sir We thank you for taking the time to write to us after your stay at Aparthotel Adagio access Paris Clichy. We are pleased that we were able to meet your expectations. Looking forward to see you soon Please believe, Madam / Sir, in the expression of our best feelings.

6/10 Okay

Mahdi

Liked: Cleanliness
Normal
Stayed 5 nights in Sep 2018

8/10 Good

cd, essex

Liked: Cleanliness, property conditions & facilities, room comfort
Good location
Confusion at check-in. I was told that i only paid for one room therefore needed to pay €164 yet i had paid for 2 at the time of booking for flight and hotel. It took over an hour explaining, providing my printed hard copy of the booking which the receptionist said was not enough, then accessing the booking confirmation email from our phone and she was still unconvinced. When i was in the middle of calling Expedia then she advised me not to call. She then went in an office and came back saying it was only the tax that i needed to pay. This gave a poor first impression. We did not find staff friendly, not that we were there to make friends but just hospitality. The good side is we enjoyed our stay and the rooms are spacious, clean, beds were comfortable and the bedding clean. There are nice supermarkets nearby and also eating places. The receptionist at checkout was nice.
Stayed 4 nights in Aug 2018

6/10 Okay

Lisa, Nottinghamshire, UK

Liked: Property conditions & facilities
Disliked: Staff & service
Very disappointing communication
We received a call as we boarded the ferry to France that the 2 bedroomed apartment we had booked 6 weeks earlier had been double booked. We were offered two separate studio apartments, spkitting up the family, and had very little time to consider any other options; being told by expedia that an alternative hotel could be found but would be further from the centre of Paris. Given no time to research other options, we accepted. We have reached an agreement with Expedia 're this but the hotel manager avoided us for our entire stay. We did not even get an apology from them and we have not had a response to our email. This is astonishingly bad customer service. The apartments themselves (we ended up in two studio apartments) were adequate and good value. They are a 10 minute walk to the metro and then it's around 7 minutes to central Paris. The rooms were clean (both of them) but the hallways were in need of vacuuming. Most people going to this apartment block will have no problems I am sure, but this level of poor service leaves me furious and tarnished the start of our family holiday.
Stayed 4 nights in Jul 2018