The place is located in a convenient area, there are many restaurants around and places to shop that are close by. This hotel is also located quite close to some common tourist attractions which was also nice since it was a walking distance. The hotel itself is cute, it’s a chic hotel style. The staff was very nice, kind and prompt to provide services needed. The only things I would say is that the room was small. And the breakfast was not worth the $14 for buffet style. They do have some great coffee though!!! In both the room and the breakfast room.

When staying in a large city with an infinite number of hotels to select from; finding a way to sort through the possibilities is critical. We have found Relais and Chateau properties to be welcoming, well-appointed and staffed with gracious, knowledgeable staff. Heritage Madrid provides a gold standard for the brand. The property is situated in a very accessible but quiet part of the city, the bedrooms, and bathrooms while not huge are very pretty with comfortable beds, pillows, and amenities. Breakfast is delicious and comes with multiple options for large and small appetites. The rooftop bar is made special with climbing roses and jasmine. A truly wonderful place for wine after a day of sightseeing. We have absolutely no negative feedback or even suggestions for better service at this property. THANK YOU to the Heritage Madrid and to Relais and Chateau for not disappointing.

Unique combination - hotel and theatre