City view from property
Check availability

Reviews of The Royal Park Canvas - Osaka Kitahama

3.5 out of 5
The Royal Park Canvas - Osaka Kitahama
1-9-8 Kitahama, Chuo Ward, Osaka, Osaka

Reviews

9.4

Exceptional

Rating 10 - Excellent. 626 out of 842 reviews" "
Rating 8 - Good. 171 out of 842 reviews" "
Rating 6 - Okay. 32 out of 842 reviews" "
Rating 4 - Poor. 9 out of 842 reviews" "
Rating 2 - Terrible. 4 out of 842 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Shumin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and walkable
Stayed 4 nights in May 2024

6/10 Okay

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked for a quiet room but was given one facing the laundry. When I asked for changing the room, a receptionist told me no room of the same type was available. Then I had to pointed out that I had made the request at the reception in the morning before check-in. The receptionist responded that she needed to talk to the manager. Finally, I got a room right on top of the former one, exactly the same type. So, the receptionist lied.
Stayed 1 night in May 2024

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. Breakfast buffet is very good with lots of selection. Nice lounge area, free tea and coffee all day for hotel guests.
Stayed 5 nights in May 2024

10/10 Excellent

Elias

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location, big rooms, lovely locations. Lots to eat around hotel and two big stations right by hotel
Stayed 3 nights in May 2024

10/10 Excellent

Darlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Park Canvas Osaka is an excellent hotel. The rooms are clean, have good amenities and spacious. The hotel is modern with great staff. The breakfast is excellent with a good variety. It was wonderful to have a lounge area with fresh water and tea/coffee/ lattes/ matcha teas available free of charge. They also give a token for 1 free drink/ person. That's a very nice treat. The hotel is conveniently located with lots of dining/ shopping near by and very close to the metro. There's a beautiful Rose Garden a block away along the canal. I highly recommend this hotel.
Stayed 3 nights in May 2024
Response from The Royal Park Canvas - Osaka Kitahama on May 19, 2024
Thank you for your kind words and recommendation. We are delighted to hear that you enjoyed our hotel.We appreciate your high recommendation and look forward to welcoming you back in the future. Warm regards,

10/10 Excellent

Edrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near a major subway station very convinient easy access to Nara and Kyoto, will come back here again when i visit Osaka. Hotel itself is nice they clean the room everyday. Place is well maintained, staff are really friendly and helpfull
Stayed 4 nights in May 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nicely presented, amenities were kind and well received. Free drink was a nice touch and unlimited free coffee and water was very nice. Room was quite small for myself and two cases which was a shame but I made do. Bed was very nice and western pillows were given which was greatly appreciated. Room was quite dusty in places but otherwise clean. Breakfast was very nice, yoghurt fruit and seeds were my personal standouts. Be warned, transport to the hotel can be troublesome, not a fault of the hotel but it will involve a number of metro switches OR a walk through the streets of Osaka and a metro ride. I thought the hotel was ideally located otherwise, I walked into town all the time.
Stayed 4 nights in May 2024

10/10 Excellent

Annie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really good stay in Osaka! The hotel is right by the subway station which is so convenient and also great after being out the whole day and you just want to go home and rest. Great amenities and staff were all very friendly! They also helped us with luggage transfer and their self check in/out service is so quick and easy. The rooms are small but i expected this so it wasn’t anything surprising. I highly recommend staying here if you’re in osaka!
Stayed 4 nights in May 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the modern and ease of it
Stayed 4 nights in Mar 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in May 2024

4/10 Poor

Sai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful- will be back
Stayed 8 nights in Apr 2024

10/10 Excellent

Minh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally placed right next to a station, it was very convenient to go places. If a different line was needed, it was about 10 walk, still convenient. Family mart is accessible since its connected to the building. I wish there was an additional laundry room since 3 machines for 12 floors of rooms feels like too little. Additionally, having access to a microwave would be nice.
Stayed 15 nights in Apr 2024

10/10 Excellent

TAMI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, helpful staff, great aesthetics and loved the complimentary toothbrush, tea and wash cloth. Thank you!
Stayed 2 nights in May 2024

8/10 Good

Donald, Mililani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station. Family Mart right next to hotel.
Stayed 8 nights in Apr 2024

8/10 Good

Laquasia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was terrible , but overall a nice hotel very spacious
Stayed 2 nights in Apr 2024

8/10 Good

Roman Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location ! Great staff members ! Nice and clean rooms
Stayed 2 nights in Apr 2024

10/10 Excellent

Fabio, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located; one metro station right next door. Plenty of interesting places within walking distance. Breakfast was plenty, delicious and inexpensive. The rooms are small, which wasn’t a surprise. We would stay here again next time we come to Osaka.
Stayed 4 nights in May 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're going to Osaka, this is the place to stay extremely close to all stations. Lots of convenience. Stores nearby, quiet, extremely walkable safe. Wonderful staff. I could not recommend it more
Stayed 6 nights in Apr 2024

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all excellent!!! Everyone was very friendly and always helpful. The hotel was very modern which I liked and my room as well as the facilities were all very clean and well kept. I will absolutely stay there again on my next trip to Osaka.
Stayed 7 nights in Apr 2024

8/10 Good

Myrna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that this hotel, decor was modern. Very nice bathroom and great shower. In fact it was a fancy shower. This was our favorite hotel during our stay. I appreciated that they had a facial mask as one of the free amenities. There were also some great conveniences such as a Lawsons next door and a subway/train station. I would definitely recommend this hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

janel

Stayed 2 nights in Apr 2024

10/10 Excellent

Blaise C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. Room was great! Lobby and free diy coffee and coffee machine was wonderful. You got a free small sake, wine or juice upon arrival from a cool little machine. They had free entertainment every night I was there. Ranging from a short film to live music and DJ. They had a chill small balcony on the 2nd floor, outside the lobby. Room had everything from large flatscreen TV to a face steamer, desk & stationary. If you're not Japanese, they had apps on their TV for you to login to your Netflix, HULU or Amazon Prime account. Very nice washroom with walk in shower. Comfy bed and nice decor in the room. Also was a great location. About a 20 minute walk to Osaka Castle and only 30 minute walk to Dontonbori entertainment district. Just next door to a 24 hours Family Mart convenient store. Highly recommend this hotel!
Stayed 3 nights in Apr 2024

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities
Perfect location. We all enjoyed our stay. Thank-you.
Stayed 2 nights in Apr 2024

10/10 Excellent

Marlene

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here while in Osaka! It was very convenient to have a Family Mart just next to the hotel! Stations were close proximity as well!
Stayed 3 nights in Apr 2024
Response from Front desk on Apr 27, 2024
Thank you for choosing The Royal Park Canvas Osaka Kitahama.We are glad to hear you enjoyed your saying Osaka.We will continue to strive to improve our service to ensure everyone is satisfied.W are looking forward to seeing you again.

10/10 Excellent

Asia

Stayed 3 nights in Apr 2024

10/10 Excellent

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient next to Kitahama station. Room was clean, modern, and comfortable. Love the coffee machine downstairs. Overall, happy with our stay for 3. Only gripe was that our hotel door was not shut fully one day after cleaning. Luckily all of our belongings seem to be all there. Also, the folks at the front desk won't necessarily know about the restaurants nearby, especially family friendly ones. I also learned that they are not allowed to make reservations on guests' behalf so no concierge service. The breakfast had great variety which we appreciated.
Stayed 7 nights in Apr 2024

10/10 Excellent

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and convenient.
Stayed 5 nights in Apr 2024

10/10 Excellent

Consuelo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient with a metro station exit literally next to the entrance. Breakfast was delicious. Ambiance was subpar. I would stay here every time, hands down!
Stayed 2 nights in Apr 2024

10/10 Excellent

Hiroaki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

William, Janesville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this place.
Stayed 4 nights in Apr 2024

10/10 Excellent

Riza Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel conveniently located beside a subway station! Staff are all helpful and wonderful. Our stay included free breakfast and happy hour drinks.
Stayed 2 nights in Apr 2024

10/10 Excellent

CHONA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff are friendly.
Stayed 1 night in Apr 2024

6/10 Okay

PeiKen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Chris, portland

Stayed 2 nights in Apr 2024

4/10 Poor

Nohemy

Stayed 3 nights in Mar 2024

10/10 Excellent

Kayrnne

Stayed 3 nights in Apr 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy, staff was super helpful, room was clean and comfortable, the food was amazing with a ton of options for everybody. I love this Hotel and would absolutely stay again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Janeva

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Nagendra

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good
Stayed 3 nights in Apr 2024

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area and metro station very close by. Great stay for value! Only downside is it’s not very walkable to the Dotonbori area must take transit.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jeny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean and we had all we needed! Loved the breakfast option too! Thank you to all the staff because they were always so helpful and kind!
Stayed 3 nights in Mar 2024

6/10 Okay

Lee

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We were asked to auto check in when there are staffs around. The auto check in is terrible, had lots of problem with it. In the end, the staff had to help me check in using the auto check in. Could have been easier if they just check us in normally. Not a good experience
Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm so glad I found this hotel for our stay in Osaka. The staff were extremely nice. The breakfast was amazing. We had dinner there a couple times and that was also great. I loved the cups in the dining area so much that I bought a few. There's a station entrance like 10 feet away from the front door so that was incredibly convenient. This will be my first choice the next time I'm in Osaka.
Stayed 3 nights in Jan 2024

10/10 Excellent

Shantal

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff could have been more friendly and helpful, sometimes it seemed a little rude and naggy. Other than that it’s very good hotel.
Stayed 3 nights in Apr 2024

6/10 Okay

Shantel

Traveled with family and small children
Disliked: Amenities
Room were small
Stayed 3 nights in Mar 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right next to the metro. Lots of dining options and shopping around. Pretty close to Osaka castle and Dontonbori too. The hotel was modern and I enjoyed my stay there. Highly recommend this place if you are staying in Osaka.
Stayed 3 nights in Apr 2024

8/10 Good

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024