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Wonderful onsen and hotel. So convenient and relaxing after a very long international flight.
Cathleen
Stayed 1 night in May 2024
Response from Hen na Hotel Kansai Airport/ Li on May 24, 2024
Thank you very much for your kind words! We are delighted to hear that you enjoyed our hot spring and found our hotel convenient and relaxing after your long international flight. Providing a comfortable and rejuvenating experience for our guests is always our top priority. If there is anything else we can assist you with, please do not hesitate to let us know.
Loved the onsen facility, so relaxing after a long flight, area was also close to food and shopping! We had a great view of the bridge :)
Miao Xian
Stayed 1 night in May 2024
Response from Henn na Hotel on May 13, 2024
Thank you for making a reservation at our hotel.I am very happy that you were satisfied.We look forward to serving you again.
8/10 Good
Tracy
May 8, 2024
Tracy
Stayed 1 night in May 2024
Response from Hnenn na Hotel Kansai Airport on May 10, 2024
Thank you for staying with us.We are very honored to hear that you were satisfied with your stay at our hotel.We look forward to seeing you again.
8/10 Good
Ramon
Apr 26, 2024
Ramon
Stayed 1 night in Apr 2024
Response from 変なホテル関西空港 on May 16, 2024
Thank you for staying at our hotel and sharing your review with us.It would be great if we could have the opportunity to accommodate you better in the near future. Henn na Hotel Kansai Airport
The biggest challenge was navigating Osaka's metro to arrive at the hotel. But once, we arrived, the stay was very enjoyable and from there, it was very easy to reach KIX. I greatly enjoyed the dinosaur staff, as well as the clean rooms. The onsen was such a lovely bonus! Worth the trip every time.
Wendy
Stayed 1 night in Apr 2024
Response from Henn na Hotel Kansai Airport on Apr 27, 2024
Thank you for staying at our hotel and sharing your review with us.Our hotel is little bit far from the station, but our hotel is located on along Osaka Bay, so you could see ocean view from ocean view room and hot spring.It would be great if we could have the opportunity to accommodate you better in the near future. Henn na Hotel Kansai Airport
Thank you very much for staying at Henn na Hotel Kansai Airport. Thank you for taking the survey. If you have a chance to come to Japan, please come again.
Very clean and tidy, quite and easy to walk to the station.
MEICHENG
Stayed 1 night in Mar 2024
Response from 変なホテル関西空港 on Mar 20, 2024
Thank you very much for staying at Henn na Hotel Kansai Airport. We are glad to hear that you were satisfied with your stay. We look forward to using your service again if the opportunity arises.
4/10 Poor
David
Mar 9, 2024
Disliked: Property conditions & facilities
David
Stayed 1 night in Mar 2024
Response from Henn na Hotel Kansai Airport on Mar 11, 2024
Thank you for staying at our hotel and sharing your review with us.It would be great if we could have the opportunity to accommodate you better in the near future.Henn na Hotel Kansai Airport
Very good outdoor hot spring is really nice! But there is no food when I got there late night. Not even a vending machine has food. Taxi from Airport to get here is about $45 usd
Betsy
Response from 変なホテル関西空港 on Mar 3, 2024
Thank you for staying at our hotel and sharing your review with us.Our restaurant is closed 10 pm(9:30pm last call), and our cafe is closed 9:00pm.On 2nd floor, we have a vending machine and there is a little snacks and noodle.It would be great if we could have the opportunity to accommodate you better in the near future. Henn na Hotel Kansai Airport
6/10 Okay
Jameson
Traveled with family and small children, Traveled with family
Breakfast time as listed on Expedia is incorrect, closes at 9 sharp so know that. Sauna area pretty crowded but is decent quality. Rooms are fine nothing special. View is either great (ocean) or terrible (parking lot). Check-in are robot dinosaurs, kinda weird but it's easy to figure out. Subway to the airport is a pain, taxi's are 3,500.
Jameson
Stayed 1 night in Feb 2024
Response from Henn na Hotel Kansai Airport on Feb 17, 2024
Thank you very much for staying at Henn na Hotel Kansai Airport. We apologize for the inconvenience caused regarding the breakfast time. Last order is 9am and business hours are 9:30am. We will try to improve in the future. We look forward to using your hotel again if we have the opportunity.
2/10 Terrible
Jennifer
Feb 10, 2024
Disliked: Staff & service
I don’t speak T Rex or Japanese, so checking in with a T Rex Japanese robot was a struggle!
Jennifer
Stayed 1 night in Feb 2024
Response from Henn na Hotel Kansai Airport on Feb 10, 2024
Thank you very much for staying at Henn na Hotel Kansai Airport.We would like to once again express our gratitude for the valuable opinions we have received from our customers, and we will continue to strive to improve and provide better service.
10/10 Excellent
Stephanie
Feb 6, 2024
Stephanie
Stayed 1 night in Feb 2024
Response from Henn na Hotel Kansai Airport on Feb 10, 2024
Thank you for your feed back.We will continue to strive for improvement and are looking forward to welcoming you back again. Thank you.
10/10 Excellent
andrew
Jan 24, 2024
andrew
Stayed 1 night in Jan 2024
Response from Henn na Hotel Kansai Airport on Jan 26, 2024
Thank you for using Henn na Hotel Kansai Airport.We will continue to strive to be a hotel that "changes" and evolves.We look forward to seeing you again.
The check-in process was easy and smooth. The room was clean and there many little touches that shows the operators of the hotel have are very thoughtful.
It was great to attached to a high quality onsen and the breakfast in the morning was worth the price. All of that and the ocean views were great!
Audrey
Stayed 1 night in Jan 2024
Response from hennnahotel on Jan 15, 2024
Thank you very much for staying at Henn na Hotel Kansai Airport. We are very happy that you were satisfied with our stay. We look forward to seeing you again.
10/10 Excellent
andrew
Traveled with family
Dec 17, 2023
Liked: Staff & service, room comfort
It is a fun place to stay. The breakfast is great. It is great to use the bathhouse.
andrew
Stayed 2 nights in Dec 2023
Response from Henn na Hotel Kansai Airport on Dec 22, 2023
Thank you for your stay and give us your great feedback.We are really happy to know you enjoyed our hotel and the places near from the hotel.Thank you again for sharing your comments and we are looking forward to another chance to prove to you that our entire team can deliver the expected level of high class service you are expecting.
It was a pity that there was no longer bus shuttle from the airport.
Motoki
Stayed 1 night in Dec 2023
Response from 変なホテル関西空港 支配人 on Dec 23, 2023
Thank you for staying at the Henn na hotel. We appreciate that you took the time to input your valuable feedback.We hope that we will have the pleasure to welcoming you back again.
10/10 Excellent
Bik Shan Antonia
Dec 5, 2023
Bik Shan Antonia
Stayed 1 night in Dec 2023
Response from 変なホテル関西空港 支配人 on Dec 23, 2023
この度は、変なホテル関西空港でのご滞在先としてお選びいただき、誠にありがとうございます。
6/10 Okay
CHIWEI
Dec 4, 2023
CHIWEI
Stayed 1 night in Dec 2023
Response from 変なホテル関西空港 支配人 on Dec 23, 2023
この度は、変なホテル関西空港でのご滞在先としてお選びいただき、誠にありがとうございます。
6/10 Okay
Hans Ulrich
Dec 2, 2023
Hans Ulrich
Stayed 1 night in Nov 2023
Response from Henn na Hotel Kansai Airport on Dec 5, 2023
New property, 10 mins walk from Rinku town station. Room is spacious and the bay view is beautiful. Huge Costco style supermarket across the street, and an outlet mall next to the train station. Easy to get to the airport ( 5 mins by train).
Anatoliy
Stayed 1 night in Nov 2023
Response from 変なホテル関西空港 on Nov 29, 2023
Thank you for choosing our Henn na Hotel Kansai Airport this time for your stay.We are really happy to know you had a great time and enjoyed staying at our hotel.If you have a plan to come to Japan, we are looking forward to seeing you again at our hotel.Thank you.
Staffless entry was interesting & the velociraptors were cute, but there still should be a human on the desk. The onsen was nice, breakfast was good, the view from the restaurant is exquisite.
Jeff
Stayed 1 night in Nov 2023
Response from 変なホテル 関西空港 on Nov 12, 2023
Thank you for staying at our hotel and sharing your review with us.Our staffs stay all day all night in behind. If you have any trouble or have questions, please call us using a phone, which has on front desk or in your room.We would help you out.It would be great if we could have the opportunity to accommodate you better in the near future. Henn na Hotel Kansai Airport
Thank you for staying at our hotel and sharing your review with us.It would be great if we could have the opportunity to accommodate you better in the near future. Henn na Hotel Kansai Airport
8/10 Good
tsung ming
Oct 28, 2023
tsung ming
Stayed 1 night in Oct 2023
Response from Henn na Hotel Kansai Airport on Oct 29, 2023
Thank you for staying at our hotel and sharing your review with us.It would be great if we could have the opportunity to accommodate you better in the near future. Henn na Hotel Kansai Airport
The robots in the reception area are just the beginning. There is a really nice little robot in each room that can do helpful things for you.
Everything was super clean, and my room was very quiet. A very convenient location if you are traveling through the nearby airport. The price is also very reasonable. I will stay here again in the future.
Scott
Stayed 2 nights in Oct 2023
Response from Henn na Hotel Kansai Airport on Oct 25, 2023
Thank you for staying at our hotel and sharing your review with us.We are so pleased that you are satisfied with your stay at our hotel.Our robots and staffs would help you out any time.It would be great if we could have the opportunity to accommodate you better in the near future. Henn na Hotel Kansai Airport
A unique boutique hotel with an annex onsen building . Rooms were not big but it’s ok for a short stop over . Facilities around are lacking and you have to walk to Rinku Station area before you get a convenience store
KEE
Stayed 1 night in Oct 2023
Response from Henn na Hotel Kansai Airport on Oct 25, 2023
Thank you for staying at our hotel and sharing your review with us.We are so pleased that you are satisfied with your stay at our hotel.We so recommend Onsen. You can see a beautiful Osaka Bay view from there.It would be great if we could have the opportunity to accommodate you better in the near future. Henn na Hotel Kansai Airport
8/10 Good
TSUKUN
Oct 20, 2023
TSUKUN
Stayed 1 night in Oct 2023
Response from Henn na Hotel Kansai Airport on Oct 21, 2023
Thank you very much for staying at Henn na Hotel Kansai Airport.We would also like to thank you for your kind words and evaluation.We will continue to strive to enhance the facilities of our rooms and improve our services in order to meet the expectations of our customers, so we look forward to your continued patronage.Henn na Hotel Kansai Airport
10/10 Excellent
Anders
Oct 18, 2023
Anders
Stayed 1 night in Oct 2023
Response from Henn na Hotel Kansai Airport on Oct 19, 2023
Thank you for staying at our hotel and sharing your review with us.It is always wonderful to read such positive evaluations from our guests.It would be great if we could have the opportunity to accommodate you better in the near future.Henn na Hotel Kansai Airport
10/10 Excellent
Ahishar
Oct 18, 2023
Ahishar
Stayed 2 nights in Oct 2023
Response from Henn na Hotel Kansai Airport on Oct 19, 2023
Thank you for staying at our hotel and sharing your review with us.It is always wonderful to read such positive evaluations from our guests.It would be great if we could have the opportunity to accommodate you better in the near future.Henn na Hotel Kansai Airport
There is a 24 hrs supermarket near the hotel and beautiful sea view in the room. However, the room has a little bit bad smell.
Yat Wing
Stayed 1 night in Oct 2023
Response from Henn na Hotel Kansai Airport on Oct 19, 2023
Thank you for staying at our hotel and sharing your review with us.It is always wonderful to read such positive evaluations from our guests.And we will make use of the important opinions we received from you in the future.It would be great if we could have the opportunity to accommodate you better in the near future.Henn na Hotel Kansai Airport
perfect location, great food, super friendly staff
Aiko
Stayed 1 night in Oct 2023
Response from Henn na Hotel Kansai Airport on Oct 13, 2023
Thank you for staying at our hotel and sharing your review with us.In our restaurant, you can have a Japanese food using local ingrediets.It would be great if we could have the opportunity to accommodate you better in the near future. Henn na Hotel Kansai Airport
Very good for short layover , very clean and very friendly staffs.
yang
Stayed 1 night in Oct 2023
Response from Henn na Hotel Kansai Airport on Oct 29, 2023
Thank you for staying at our hotel and sharing your review with us.We are so pleased that you are satisfied with your stay.It would be great if we could have the opportunity to accommodate you better in the near future. Henn na Hotel Kansai Airport
10/10 Excellent
Hsuan Han
Sep 18, 2023
Hsuan Han
Stayed 1 night in Sep 2023
Response from Henn na Hotel Kansai Airport on Sep 19, 2023
Thank you very much for staying at Henn na Hotel Kansai Airport.We would also like to thank you for your kind words and evaluation.We are very happy to see that you enjoyed your stay at our hotel.All of our staff are looking forward to welcoming you back to our hotel.
You think that the hotel is going to be quirky, but apart from the dinosaurs at the check in it was very plain and nothing special/unusual. Better to stay at the airport if flying.
Grant Andrew
Stayed 1 night in Sep 2023
Response from Henn na Hotel Kansai Airport on Oct 29, 2023
Thank you for staying at our hotel and sharing your review with us.Except of robots and dinosaurs, we have a hot spring which you can see a beautiful Osaka Bay view.As well as you can enjoy a Ocean view from the room if you choose a Ocean view room.It would be great if we could have the opportunity to accommodate you better in the near future. Henn na Hotel Kansai Airport
10/10 Excellent
thomas
Sep 10, 2023
thomas
Stayed 1 night in Sep 2023
Response from Henn na Hotel Kansai Airport on Sep 11, 2023
Thank you for staying at our hotel and sharing your review with us.It is always wonderful to read such positive evaluations from our guests.It would be great if we could have the opportunity to accommodate you better in the near future.Henn na Hotel Kansai Airport
The hotel was very clean and tidy and the staff were very helpful. The breakfast was mainly meat or fish and Japan in general is not set up to cater for vegetarians.
The hotel is situated a short walk of about 10 minutes from Rinku Town station which is the first stop on the airport express rail so was very convenient for a tired traveller. Rinku Town was a fairly quiet area but the train into Osaka was extremely regular and took about 30-40 minutes.
Julian
Stayed 8 nights in Aug 2023
Response from 変なホテル関西空港 on Aug 28, 2023
Thank you for staying at our hotel and sharing your review with us.We sincerely apologize for not being satisfied with the food in the hotel.As a hotel, there are still some points that we can't reach, but we will continue to improve so that our customers can spend their time comfortably in the future, referring to the valuable opinions of our customers.Henn na Hotel Kansai Airport
Breakfast was very good - for me, a good Japanese style is precious. Convenient for near KIX. Onsen was crowded but just have to avoid going during busy time as it is shared with another building for the public.
Overall excellent - will stay again.
Ciang Ling
Stayed 1 night in Aug 2023
Response from 変なホテル関西空港 on Aug 8, 2023
Thank you for choosing our hotel from a number of accommodations.We are very happy to hear that you were satisfied with your stay at our hotel and the food at our restaurant.We will continue to strive to improve our cuisine and service so that we do not disappoint our customers' expectations, so we appreciate your continued patronage.Henn na Hotel Kansai Airport
It was not clear that the spa is a separate entity
Christine
Stayed 7 nights in Jun 2023
Response from Henn na Hotel Kansai Airport on Aug 3, 2023
Thank you for staying at our hotel and sharing your review with us.We will make use of the important opinions we received from you in the future.It would be great if we could have the opportunity to accommodate you better in the near future.Henn na Hotel Kansai Airport
Response from Henn na Hotel Kansai Airport on Jul 25, 2023
Thank you for staying at our hotel and sharing your review with us.It is always wonderful to read such positive evaluations from our guests.It would be great if we could have the opportunity to accommodate you better in the near future.Henn na Hotel Kansai Airport
10/10 Excellent
Amber
Jul 6, 2023
Amber
Stayed 1 night in Jul 2023
Response from Henn na Hotel Kansai Airport on Jul 8, 2023
Thank you for staying at our hotel and sharing your review with us.We will continue to strive to improve the room facilities and services so that we can meet the expectations of our customers.
I like their hot spring public bath. It was inconvenient not having shuttle bus to go to Kansai International Airport.
Seiko
Stayed 1 night in May 2023
Response from Henn na Hotel Kansai Airport on Jun 15, 2023
Thank you for staying at our hotel and sharing your review with us.It is always wonderful to read such positive and negative evaluations from our guests.It would be great if we could have the opportunity to accommodate you better in the near future.Henn na Hotel Kansai Airport