4 outdoor pools, open 6:00 AM to 6:00 PM, pool umbrellas, sun loungers

Reviews of The Ayodya Palace

5 out of 5
The Ayodya Palace
Jalan Pantai Mengiat, Po Box 46, Nusa Dua, Bali

Reviews

9.2

Wonderful

Rating 10 - Excellent. 35 out of 50 reviews" "
Rating 8 - Good. 11 out of 50 reviews" "
Rating 6 - Okay. 2 out of 50 reviews" "
Rating 4 - Poor. 1 out of 50 reviews" "
Rating 2 - Terrible. 1 out of 50 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First thing to say is that all the staff are amazing and cant do enough for you. Special shout out to Bina who was so friendly and approachable and looked after us, even coming to our room for a chat. The resort is around 400 to 500 rooms, but for our time here we stayed in the Palace section which was very quiet. Never had any issues getting a sunbed by the beach or pool. The sea is nice and wavy and the pool was nice. Food, various restaurants on site and also local ones in walking distance. Breakfast had a good selection of items to start the day. For a relaxing holiday with no pressure, we enjoyed the Ayodya Palace.
Stayed 7 nights in May 2024
Response from Vineet Mahajan (General Manager) on May 15, 2024
Dear Gary,Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had such a fantastic time at Ayodya Palace and that our staff, especially Ibu Bina, made your stay memorable.It's delightful to know that you found our staff amazing and accommodating, and that Ibu Bina went above and beyond to ensure your comfort during your stay. We'll be sure to pass along your kind words to her and the rest of our team.We're glad that you enjoyed the tranquility of the Palace section, as well as the amenities such as the beach, pool, and the variety of restaurants on-site and nearby. It's great to hear that you found our breakfast selection satisfying and that you were able to relax and unwind without any pressure.Thank you for choosing Ayodya Palace for your holiday, and we hope to have the pleasure of welcoming you back for another relaxing stay in the future!Warm regards,Vineet MahajanGeneral Manager

10/10 Excellent

AMANDEEP

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean and nice resort. Staff are really helpful and greet you with smile. Food quality is also good.
Stayed 4 nights in Apr 2024
Response from Vineet Mahajan (General Manager) on Apr 19, 2024
Dear Amandeep,Thank you for sharing your positive feedback about your recent stay at Ayodya Palace Bali. We are delighted to hear that you had an enjoyable experience with us.It's wonderful to know that you found our resort to be clean and well-maintained. Providing a clean and pleasant environment for our guests is one of our top priorities, and we are thrilled that we were able to meet your expectations in this regard.We are also pleased to hear that our staff's helpfulness and warm hospitality left a positive impression on you. Our team takes great pride in providing excellent service and creating memorable experiences for our guests, and your kind words serve as encouragement for us to continue delivering outstanding service.Additionally, we are glad that you enjoyed the quality of our food offerings. We strive to provide a diverse and delicious culinary experience for our guests, and we are pleased that you found the food quality to be good.Thank you once again for choosing Ayodya Palace Bali. We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,Vineet MahajanGeneral Manager

10/10 Excellent

AKR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic Balinese design
Stayed 7 nights in Mar 2024
Response from Vineet Mahajan (General Manager) on Apr 6, 2024
Dear AKR,On behalf of our entire team, thank you for choosing our resort for your recent stay. We’re delighted to hear that you had a comfortable experience and enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture, and our prime beachfront location in Nusa Dua, Bali. Positive feedback like yours is always a pleasure to receive, and I’ll be sure to share your comments with our dedicated teams. Your encouragement motivates us to continuously improve and enhance our services and facilities.Our exceptional staff truly are our greatest asset, and we take immense pride in their dedication. They’ll be thrilled to read your kind words.Thank you once again for your feedback. When you’re ready to return to the Island of Gods, please reach out, and we’ll be delighted to make the necessary arrangements for your stay at your second home in Bali.Warm regards,Vineet Mahajan General Manager

8/10 Good

Galina, Cupertino

Liked: Amenities, property conditions & facilities
Pretty modern convenient hotel with a touch of local character. Had a very good stay. Stuff is friendly and helpful, quickly responding to all requests.
Stayed 4 nights in Mar 2024
Response from Vineet Mahajan (General Manager) on Mar 19, 2024
Dear Galina,Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. We are excited to inform you that our new Kids Water Play Area, featuring water slides and a Splash Pad, is now open for enjoyment. Families with children are invited to make use of this exciting addition by the main pool of the resort.Thank you once again for your kind words and feedback. Let me know when you are traveling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was lovely. The staff are friendly and helpful, and everything you need is available at this hotel. The rooms are clean and beautifully maintained, as are the grounds and pools. Bali Collection is a 10 minute walk away, or a $5 taxi ride.
Stayed 1 night in Mar 2024
Response from Vineet Mahajan (General Manager) on Mar 19, 2024
Dear Elizabeth,Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. We are excited to inform you that our new Kids Water Play Area, featuring water slides and a Splash Pad, is now open for enjoyment. Families with children are invited to make use of this exciting addition by the main pool of the resort.Thank you once again for your kind words and feedback. Let me know when you are traveling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place! We stayed somewhere else for a few nights and were going back. Out favorite hotel ever!!
Stayed 2 nights in Feb 2024
Response from Vineet Mahajan (General Manager) on Feb 27, 2024
Dear Guest,Thank you for your kind words! We're thrilled to hear that you consider our resort to be your favorite hotel ever. Your satisfaction is our highest priority, and we're delighted to know that you had a fantastic experience with us.We look forward to welcoming you back for another memorable stay in the future!Warm regards,Vineet MahajanGeneral Manager

10/10 Excellent

Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious and comfortable. In room fruit basket has a nice selection which is replenished daily. Rome service was excellent, the grounds are beautiful and well maintained. Good choices for the free daily breakfast and along with the afternoon tea (no charge) and evening cocktail hour (also free) with snacks there was plenty of food. The highlight of this property though is the incredible always smiling always there to help you staff. AMAZING is the only way to describe this experience.
Stayed 20 nights in Jan 2024
Response from Vineet Mahajan (General Manager) on Feb 14, 2024
Dear Allan,Thank you so much for taking the time to share your wonderful experience at our hotel. We're thrilled to hear that you enjoyed your stay and that our spacious and comfortable rooms, along with the daily replenished fruit basket, met your expectations. It's delightful to know that you found our room service excellent and that you appreciated the beauty of our well-maintained grounds.We're also glad that you enjoyed the variety of options available for the complimentary daily breakfast, as well as the afternoon tea and evening cocktail hour, where we strive to provide a generous selection of snacks. Your kind words about our staff truly mean the world to us. We take great pride in delivering exceptional service, and it's heartwarming to hear that our team left such a positive impression on you.Thank you once again for choosing to stay with us. We look forward to welcoming you back for another incredible experience in the future!Warm regards,Vineet MahajanGeneral Manager

10/10 Excellent

Made

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property ground is gorgeous, the beach was calm and the water color is amazing, different shades of emerald. But the staff at the restaurant and the palace lounge, Ms. Ayu and Ms. Sukawati are the cherry on top as they the friendliest and sincerely wait on us. The service was excellent. They even have kecak dance in the theatre. The breakfast at the Ayodhya palace lounge was great and it is next to one of the pools. There are 3 pools in this hotel and they are all gorgeous. We (my partner and I) was so happy and grateful for this place. We definitely will go back to Ayodhya Palace.
Stayed 2 nights in Jan 2024
Response from Vineet Mahajan (General Manager) on Jan 29, 2024
Dear Pak Made,Thank you for sharing your wonderful experience at Ayodya Resort Bali! We're delighted to hear that you enjoyed the manicured resort grounds, the calm beach, and the stunning azure waters. It's heartwarming to know that the staff at the restaurant and the Palace Lounge, especially Ibu Ayu and Ibu Sukawati, provided excellent and friendly service, adding to the overall positive experience.We're also pleased to hear that you enjoyed the kecak dance in the theatre, and that the breakfast at the Ayodhya Palace Lounge was great. It's fantastic that you appreciated the beauty of the pools and that you're considering returning to Ayodya Palace.Thank you for choosing Ayodya, and we look forward to welcoming you and your partner back for another delightful stay! Best regards,Vineet MahajanGeneral Manager

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 3 nights in Oct 2023
Response from Vineet Mahajan (General Manager) on Oct 16, 2023
Dear Steven,On behalf our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. I would highly recommend the following for your next visit : Teppanyaki dinner at Genji Japanese Restaurant and signature therapies at newly re-opened Ayodya Spa.Thank you once again for your kind words and feedback. Let me know when you are travelling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Ayodya Palace exceeded our expectations. If you want 5 star service and a beautiful holiday experience, then this hotel is for you! The gardens, beach and delicious cocktails and food on offer was outstanding. (The Ayodyatini’s are my new favourite drink!) The staff always made us feel special and were very attentive. I wish we had booked longer as we only stayed for 3 nights. I will definitely be staying here again and will be recommending The Ayodya to all my family and friends.
Stayed 3 nights in Mar 2020
Response from Vineet Mahajan (General Manager) on Sep 26, 2023
Dear Guest,Thank you for choosing to stay at Ayodya Palace and for taking the time to share your wonderful experience with us. We are thrilled to hear that your stay exceeded your expectations and that you enjoyed the beautiful surroundings, cocktails, food, and the Ayodyatini!Our team takes great pride in providing world-class service, and it's heartwarming to know that their attentiveness and special care made your stay memorable. We truly appreciate your recommendation to your family and friends and look forward to welcoming you back for another fantastic stay, hopefully for a longer duration next time.Once again, thank you for choosing Ayodya Palace, and we can't wait to have the pleasure of serving you again in the future.Warmest regards,Vineet MahajanGeneral Manager

8/10 Good

MonaLisa, Kuwait/Cleveland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Ayodya made my 50th birthday celebration VERY memorable! They went over and beyond to make me feel like a loved family member versus a paying guest at their establishment. I stayed my first night in the Baratha Suite for the oceanview. The remaining 3 nights were spent in the Kausalya Suite for the private pool. I did encounter a few issues with the room but the staff's eagerness to please outweighed those issues.
Stayed 4 nights in Feb 2020
Response from Vineet Mahajan (General Manager) on Sep 27, 2023
Dear MonaLisa,Happy belated 50th birthday! We are thrilled to have had the opportunity to be a part of your special celebration at Ayodya Resort Bali, and we're delighted to hear that we could make it a memorable experience for you.Our team takes great pride in ensuring our guests feel like cherished family members, and we're glad to know that their efforts were appreciated. Your kind words motivate us to continue providing exceptional service.We apologize for any issues you encountered during your stay, but we're pleased to hear that our team's eagerness to please was able to address these matters to your satisfaction.Thank you for choosing Ayodya Resort Bali to celebrate this milestone in your life. We hope to have the pleasure of welcoming you back for many more wonderful experiences in the future.Warmest regards,Vineet MahajanGeneral Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This not young but well kept classic style hotel .Large green area with ponds and large swimming pools. Nice sandy beach
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really wonderful property and amenities. Little difficult to communicate with the staff prior to the visit by email however. This is quite inconvenient when you are unfamiliar with the area and country. Butler service was really convenient and they were very responsive. Overall, would recommend.
Stayed 1 night in Dec 2019

8/10 Good

Filipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Jariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful place to take a vacation. The staff is so sweet and accommodating. I went for my birthday and was greeted by a birthday cake in my room courtesy of my butler. The concierge service is amazing as well. Truly a place to have an amazing getaway.
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wow wow wow what a place best club room and lounge I have ever had !! (i stay in room 1483 suite) better than the rest of bali I have stay in nearly all of them food 10/10 service 10/10 staff 10/10 I am a chef so I can say the food in the lounge was five star breakfast, afternoon tea, cocktails hour ,well done to the chefs The only down side I think was the pizza in the Italian restaurant guys to your self a favor a get a pizza chef in from Italy to teach how to make good pizza Can not say how great this place was guys book here in the palace will not reget it tim
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very beautiful property, with attention to detail in all aspects of décor and landscaping. Definitely not the standard international chain hotel blandness - building has real charm and character. The staff also make a major contribution to the guest experience: whether at breakfast, afternoon tea, cocktails + Canales, late at night when using the lounge, the staff are always friendly and eager to help. the quality of food served is also noteworthy, the quality and range of daily canapes makes cocktail time an event not to be missed.
Stayed 11 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked general spaciousness Great place for a quiet relaxing time
Stayed 10 nights in Jul 2019
Response from Management of The Ayodya Palace on Sep 5, 2019
Dear Sir/ Madam, Thank you very much for sharing your great hospitality experience with other guest. It is a true pleasure to read through your note as I can sense that you have experienced our service from the heart. Warmest regards,

10/10 Excellent

Verified traveler

Stayed 5 nights in May 2019
Response from Management of Ayodya Resort Bali on Jun 28, 2019
Dear Sir/ Madam, Thank you very much for sharing your great hospitality experience with other guest. It is a true pleasure to read through your note as I can sense that you have experienced our service from the heart. Thank you and best regards,

8/10 Good

Nilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience. We had upgraded to a beach view but were not told that the room across the corridor was being renovated. Also we couldn’t sit in our balcony in the evenings as they had very loud music (Big Bang) outside from 5-11pm which marred our experience. The staff & the service was excellent
Stayed 3 nights in May 2019
Response from Management of The Ayodya Palace on Jun 28, 2019
Dear Nilma, Thank you for choosing our resort during your recent holiday in Bali and for taking your time to share your great experience. We're delighted to learn that you had an excellent stay with us and particularly appreciate the Club experience. It was certainly our pleasure for us to be at your service and we all look forward to welcome you again soon. Thank you and best regards,

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ayodya Palace Lovely place to stay, resort opens upon a beautiful beach, excellent spot to swim. Resort facilities are very nice, and the resort itself is set upon beautiful cared for gardens. All the staff were so friendly and beautiful. The restaurants at the resort are excellent, and food was always of high quality. We loved the little market style stalls set on the beach, the fresh grilled fish station was excellent! And highly recommend. Bali Collection is a short walk (10 Mins) away and offers a range of restaurants and shops for exploring. Our only complaints with the Ayodya Palace is; The Expedia booking says ‘free airport transfer’ and it’s means exactly that! One way only, which should be written more clearly in the booking page, to elimate confusion. The Aydoya will charge you $25 AUD for a one way airport transfer, I recommend using a meter taxi that will cost you $10 AUD instead. And secondly, we stayed during a sporting event which we were aware of during booking, the sporting event itself was quite exciting, but unfortunately being awoken at 530am by a screaming microphone that lasted until 10am in the ‘Palace’ area of the resort wasn’t very good. Considering guests paid a premium to stay in that area, many guests that morning were unhappy with this. And the response from reception staff wasn’t too satisfactory. Maybe next time these events are on, offer guests to stay in a different area of the hotel? To elimate the noise pollution?
Stayed 6 nights in Mar 2019
Response from Management of Ayodya Resort Bali on Apr 4, 2019
Dear Sir/ Madam, Thank you for choosing our resort during your recent holiday in Bali and for taking your time to share your great experience. We're delighted to learn that you had an excellent stay with us and particularly appreciate the Club experience. It was certainly our pleasure for us to be at your service and we all look forward to welcome you again soon.

10/10 Excellent

Soo Kyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Stayed 9 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Wecwere at Ayodya Palace which was really nice and the service was excellent which made our stay
Stayed 5 nights in Oct 2018
Response from Management of The Ayodya Palace on Nov 9, 2018
Dear Sir/ Madam, Thank you for choosing our resort during your recent holiday in Bali and for taking your time to share your great experience. We're delighted to learn that you had an excellent stay with us and particularly appreciate the Club experience. It was certainly our pleasure for us to be at your service and we all look forward to welcome you again soon.

10/10 Excellent

NAOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高!
私個人的に、素晴らしく最高な滞在をする事が出来て、いい休暇を過ごす事が出来ました。パレスの事だけではなく、アヨディアリゾート全体が素晴らしかった。必ずまた利用させてもらうでしょう
ロビー
プライベートビーチ
パレススイート眺望
パレスクラブラウンジ
Stayed 5 nights in Feb 2024
Response from Vineet Mahajan (General Manager) on Feb 23, 2024
直志さん、素晴らしいフィードバックをありがとうございました。ご滞在中は素晴らしい経験ができたことを大変嬉しく思います。また、アヨーディヤ リゾート全体が素晴らしいとのお言葉をいただき、大変光栄に存じます。お客様のご満足を最優先に考え、今後も高品質なサービスの提供に努めてまいります。また当リゾートにお越しいただけることを楽しみにしております。次回のご来店を心よりお待ちしております。ご要望やご質問がございましたら、お気軽にお申し付けください。喜んでお手伝いさせていただきます。ご協力ありがとうございます。心から、ヴィニート・マハジャンゼネラルマネージャー

10/10 Excellent

david jewitt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024
Response from Vineet Mahajan (General Manager) on Jan 16, 2024
Dear David,On behalf our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. Thank you once again for your kind words and feedback. Let me know when you are travelling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

6/10 Okay

Imen

Liked: Cleanliness, staff & service, room comfort
Retour sur séjour
Notre séjour a été correct mais ne vaut pas le prix payé. Les photos sont un peu trompeuses car l'état général de l'hôtel est vieillissant. Cependant la chambre était bien et propre. Le service est bien aussi mais de grosses lacunes en anglais ce qui complique énormément la communication. Le Spa est très bien et le personnel en général très gentil. Le service de navette est affiché à 250k Idr mais sur place c'était bien plus cher. En résumé, on trouve que cet hôtel ne mérite pas les 5 étoiles actuellement mais peut les mériter avec quelques travaux de rénovation, en améliorant la communication du personnel en anglais et l'état général de l'hôtel car il dispose d'un très beau potentiel et d'une magnifique plage.
Stayed 3 nights in Jan 2024
Response from Vineet Mahajan (General Manager) on Jan 16, 2024
Chère Imen,Merci d'avoir choisi l'Ayodya Palace Bali pour votre séjour et d'avoir pris le temps de partager votre retour. Nous sommes heureux que vous ayez trouvé la chambre propre et que le personnel soit gentil.Nous sommes désolés que certains aspects de votre séjour n'aient pas répondu à vos attentes. Vos commentaires sur l'état général de l'hôtel, la communication en anglais et le service de navette sont très utiles et nous en tiendrons compte dans nos efforts d'amélioration continue.Nous comprenons l'importance d'une communication fluide et mettrons en œuvre une formation supplémentaire pour améliorer la maîtrise de l'anglais de notre personnel.Nous apprécions votre compréhension et vos suggestions constructives. Nous nous engageons à apporter des améliorations significatives pour offrir à nos clients une expérience exceptionnelle.Si vous envisagez de retourner à l'Ayodya Palace Bali, nous serions ravis d'avoir l'opportunité de vous accueillir à nouveau et de vous montrer les progrès que nous avons réalisés.Merci encore pour vos précieux commentaires.Sincèrement,Vineet MahajanDirecteur général

8/10 Good

AKINORI

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The service, hospitality of the staff, meal was good, but we are little bit disappointed at deterioration of the room and facilities.
Stayed 3 nights in Dec 2023
Response from Vineet Mahajan (General Manager) on Dec 25, 2023
Dear Akinori San,On behalf our entire team, thank you for your recent stay with us.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. We understand that our property may have elements that reflect its history and traditional Balinese architecture, and we continuously strive to improve and update our facilities to meet the expectations of today's guests while preserving the charm of the past and Bali.Thank you once again for your kind words and feedback. We look forward to welcoming you once again in the near future to Ayodya Resort Bali. Best Regards,Vineet MahajanGeneral Manager

4/10 Poor

Alejandro

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Vineet Mahajan (General Manager) on Dec 25, 2023
Dear Alejandro,On behalf our entire team, thank you for your recent stay with us.We are sorry to hear that your experience did not meet your expectations.Guest feedback is incredibly important to us and we do take it very seriously. May we request you to please contact us directly with some more detail, so that we can make the corrective actions, accordingly.Look forward to hearing from you.Best regards,Vineet MahajanGeneral Manager

10/10 Excellent

?

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Oct 2023
Response from Vineet Mahajan (General Manager) on Oct 16, 2023
Dear Guest,On behalf our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. Thank you once again for your kind words and feedback. Let me know when you are travelling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Disliked: Staff & service
宿泊代は安かったのですが・・・。
残念ながら施設の老朽化、規模に対するスタッフの少なさ、サービスの低下が目立つようになった。 どのホテルにもあるようなワンランク上ののエグゼクティヴクラブをAYODYA PALACEに求めたのが間違いだった。パレス滞在専用のラウンジ、プールなどがあるが、BF,ハイティー、カクテルタイム全てが品揃えがない。 到着時、出発時にベルボーイがいないので自分で荷物を小さなロビーに持ち込む始末。メインロビーの方が人がいるし、BFも品数が多いし、何のためのAYODYA PALACE なのか、判らない。
Stayed 3 nights in Sep 2023
Response from Vineet Mahajan (General Manager) on Sep 28, 2023
Dear Guest,I'm sorry to hear about your disappointing experience during your stay at Ayodya Resort Bali. We genuinely value your feedback and want to extend our sincere apologies for any inconveniences you encountered.At Ayodya Palace, we take pride in our unique traditional Balinese architecture and our commitment to delivering personalized and customized services to cater to our guests' preferences and needs. This is reflected in our menu presentation, which focuses on cooked-to-order items to suit your tastes and preferences, rather than an extensive buffet.The absence of a bellboy during your arrival and departure does not meet our usual standards, and we apologize for this oversight. We will address this issue promptly to ensure a smoother experience for our valued guests like you.Ayodya Palace is designed to offer an elevated experience with exclusive lounge and pool access. However, it appears that some aspects of your stay fell short of your expectations. We appreciate your feedback and will use it to enhance the Ayodya Palace experience for all our guests.Your feedback is essential to us, and we hope you will consider giving us another chance to provide you with a more satisfying stay in the future. Your input is invaluable as it helps us identify areas for improvement.We are genuinely saddened to hear that our resort did not meet your expectations during your recent visit. We hope to have the opportunity to welcome you back in the future to provide you with a more memorable stay on the "Island of the Gods."Warm regards,Vineet MahajanGeneral Manager

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantatisk. Alt var bra, hele oppholdet, personalet på hotellet, servicen. Alt var topp fra a til å
Stayed 6 nights in Sep 2023
Response from Vineet Mahajan (General Manager) on Sep 27, 2023
Dear Ali,Thank you for your fantastic review! We are delighted to hear that you had such a wonderful experience during your stay at Ayodya Resort Bali. Your kind words about our team and service are truly appreciated. Undoubtedly our people are our true asset, and we are extremely proud of them. They will be delighted to read your comments. Providing top-notch service and creating memorable experiences for our guests is our top priority, and it's always rewarding to know that we've succeeded in doing so. We are thrilled that your entire stay was enjoyable from start to finish.Thank you once again for your kind words and feedback. Let me know when you are travelling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Resort. Super schöne saubere Zimmer. Riesen Strand. Upgrade haben wir auch noch bekommen. Super glücklich.
Stayed 5 nights in Feb 2020
Response from Vineet Mahajan (General Manager) on Sep 26, 2023
Dear Guest,Vielen Dank für Ihre Bewertung und dafür, dass Sie Ihre Erfahrungen im Ayodya Resort mit uns teilen. Wir freuen uns zu hören, dass Sie einen großartigen Aufenthalt bei uns hatten und mit Ihrem Zimmer sowie dem riesigen Strand zufrieden waren. Es ist schön zu wissen, dass Sie auch ein Upgrade erhalten haben und damit besonders glücklich waren.Wir hoffen, dass Sie Ihren Aufenthalt bei uns genossen haben und wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen. Wenn Sie weitere Anliegen oder Wünsche haben, zögern Sie bitte nicht, uns zu kontaktieren.Nochmals vielen Dank für Ihre Bewertung und herzliche Grüße aus dem Ayodya Resort!Mit freundlichen Grüßen,Vineet MahajanGeneral Manager

8/10 Good

ピグ, 東京

Traveled with group
Liked: Cleanliness, staff & service
古くからあるホテルですがそれなりに快適です。レストランも美味しいし、スタッフの対応もなかなか良いです。
Stayed 3 nights in Feb 2020
Response from Vineet Mahajan (General Manager) on Sep 27, 2023
Dear ピグSan,On behalf our entire team, thank you for your recent stay at our resort.Delighted to learn that you had a comfortable stay with us and you enjoyed our facilities, newly renovated pools, ambience, tropical gardens, Balinese architecture and one of the best beachfront location in Nusa Dua, Bali. It is always a pleasure to receive positive feedback. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve and upgrade our services and facilities at the resort.Thank you once again for your kind words and feedback. Let me know when you are travelling to the Island of Gods again and will be delighted to make the necessary arrangements for you at your second home in Bali.Best Regards,Vineet MahajanGeneral Manager

10/10 Excellent

Verified traveler

Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
食事の時皿に汚れがよくあった。
Stayed 11 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk personal som gjorde det lilla extra. Njutit massor. Så värt att bo på palace
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luksusophold
Super lækkert hotel, venligt og serviceminded personale. Det eneste minus er at selve Nusa Dua var meget langt fra det Bali vi havde set i Ubud. Men det var ren luksus.
Stayed 3 nights in Aug 2019
Response from Management of The Ayodya Palace on Sep 5, 2019
Dear Sir/ Madam, On behalf of everyone at The Ayodya Palace, we would like to thank you for choosing to stay with us during your recent trip to Bali. We strive to build a "home away from home" and uniques experience with strong Balinese architecture design resort and its facilities for our guests. Nothing pleases us more than to have guests, like yourself, tell us your visit was a fantastic one. Thank you and Best Regards,

10/10 Excellent

Kay, 日本

Traveled with family
Liked: Cleanliness, staff & service
スタッフの皆さんが優しかった。 部屋も綺麗でサービスが行き届いている。 きている観光客もアジア人や日本人が少ないこともあり、落ち着いた。
Stayed 4 nights in Jul 2019
Response from Management of The Ayodya Palace on Jul 19, 2019
Dear Kay, Thank you for your trust and appreciation towards our hospitality. It is a pleasure for us to hear from our visiting guest that we could provide you the best possible we can during your stay, as it aims to make our guest wants to return to our resort. Once again thank you, for being our guest and for sharing your positive experience of The Ayodya Palace with other readers. Definitely will be shared this with the team in order to keep the same spirit and the good work. We are looking forward to be at your service again to bring another memorable experience in Bali.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
grossartiger Balkon mit Meerblick, komfortable Betten,
Stayed 5 nights in Apr 2019

10/10 Excellent

Annika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En magisk hotelvistelse utöver det vanliga.
Stayed 3 nights in Apr 2019

2/10 Terrible

Wonkyeong

Disliked: Staff & service, room comfort
아요디아 후기
아요디아 팰리스 한마디로 별로입니다. 이 호텔 때문에 누사두아가 싫어지려고 합니다. 예약할때 오션뷰 트윈베드 예약했구요 체크인 후 방 배정받아 올라가니 가든뷰에 옆 호텔 공사 현장 바로 앞 방을 배정해줬더라구요, 리셉션에 문의하니 거기가 오션뷰랍니다. 방에서 바다는 코딱지만큼도 보이지 않았구요, 가든뷰를 오션뷰라 우기는 바람에 화가나서 싸웠네요. 영어 못했음 억울할 뻔 했어요. 기분 망치고 실컷 싸운 후 방 바꿔줬는데 그 방은 뜨거운물이 안나오네요. 외출 후 밤 11시 넘어 뜨거운물 안나오는걸 알고 리셉션에 전화해 항의했고 사람 올려보내 고치는듯했지만 고쳐지지 않았고 이번엔 차가운물을 뜨거운물이라 우기네요. 신발 신은체로 들어와 물 틀고 온 화장실을 헤집고 다녀 욕실 바닥은 엉망이고.. 다 내보내고 수퍼바이저 올려보내달라고 해서 밤 12시까지 씻지도 못하고 항의 했어요. 다음날 다시 고치러 왔지만 5시간 걸린다네요. 매니저 불러 룸업그레이드 받아 방 옮겼는데 이번에는 낮시간 내내 공사 소리로 시끄러워 한낮 찜통 더위에 정처없이 떠돌았어요. 두번다시 아요디아는 안옵니다. 딱 한가지 마음에 드는건 드라이클리닝 서비스! 그거말고는 다 싫어요.
Stayed 4 nights in Feb 2019
Response from Management of Ayodya Resort Bali on Mar 21, 2019
Dear Mr/s. Wonkyeong, Thank you for sharing your great hospitality experience with other guest. We do apologize for your inconvenience situation and hopefully it will not happen again in the future as we continue to pursue a perfection for the comfort of our guest to upgrading the rooms and facilities in the resort. We are looking forward to be at your service again to bring better memorable experience in Bali.