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Mercure Norwich Hotel

4.0 star property
Suburban hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Mercure Norwich Hotel

Property entrance
Exterior
Daily buffet breakfast (GBP 17.95 per person)
Combined shower/tub, eco-friendly toiletries, hair dryer, towels
In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
The price is ￥12,214
￥14,657 total
includes taxes & fees
Oct 20 - Oct 21
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Room options

Available filters for rooms
Showing 3 of 5 rooms

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Superior Suite, 1 Double Bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Shower/tub combination
Hair dryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Shower/tub combination
Hair dryer
Private bathroom
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 King Bed with Sofa bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Sofa bed
Eco-friendly toiletries
Private bathroom
Hair dryer
Shower/tub combination
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Express Norwich, an IHG Hotel
Breakfast included
Parking included
Free WiFi
Restaurant
7.8 out of 10, Good, (640)
The price is ￥10,852
￥13,023 total
includes taxes & fees
Oct 6 - Oct 7
Holiday Inn Express Norwich, an IHG Hotel

About the neighborhood

Map
NR3 2BA, England, Norwich, 121-131 Boundary Road

What's nearby

  • University of East Anglia - 5 min drive
  • Norwich Cathedral - 6 min drive
  • UEA Sportspark - 6 min drive
  • Market Place - 6 min drive
  • Norwich Castle - 9 min drive

Getting around

  • Salhouse Station - 11 min drive
  • Norwich (NWI-Norwich Intl.) - 4 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Woodcock Fish Bar - ‬19 min walk
  • ‪Chestnut Trees - ‬3 min drive
  • ‪Oaks Brewers Fayre - ‬4 min drive
  • ‪The Whiffler - ‬3 min walk

About this property

Mercure Norwich Hotel

Upscale hotel in the business district
Take advantage of a terrace, dry cleaning/laundry services, and a bar at Mercure Norwich Hotel. The on-site international cuisine brasserie, Brasserie Restaurant, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi and conference space are available to all guests.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), a banquet hall, and meeting rooms
  • Smoke-free premises, a reception hall, and multilingual staff
  • Guest reviews give good marks for the overall condition
Room features
All 107 rooms offer comforts such as 24-hour room service, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • Flat-screen TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie Restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Norwich
Mercure Hotel Norwich
Mercure Norwich
Mercure Norwich Hotel
Norwich Mercure
Norwich Mercure Hotel
Norwich Ramada
Ramada Norwich
Mercure Norwich Hotel Hotel
Mercure Norwich Hotel Norwich
Mercure Norwich Hotel Hotel Norwich

Frequently asked questions

Is Mercure Norwich Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Norwich Hotel?

As of Sep 23, 2024, prices found for a 1-night stay for 2 adults at Mercure Norwich Hotel on Oct 20, 2024 start from ￥12,214, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Norwich Hotel?

Self parking is free at this property.

What time is check-in at Mercure Norwich Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Norwich Hotel?

Check-out is at 11:00 AM.

Where is Mercure Norwich Hotel located?

Situated near the airport, this hotel is within 1 mi (2 km) of Sweetbriar Marshes, Hellesdon Hospital, and Anderson's Meadow. Catton Park and Wensum Park are also within 2 mi (3 km).

Mercure Norwich Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 118 out of 533 reviews" "
Rating 8 - Good. 193 out of 533 reviews" "
Rating 6 - Okay. 133 out of 533 reviews" "
Rating 4 - Poor. 61 out of 533 reviews" "
Rating 2 - Terrible. 28 out of 533 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Gareth

Traveled with partner
Liked: Staff & service
Perfectly reasonable for a one or two night stay.
Stayed 1 night in Sep 2024

8/10 Good

Ciaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff good breakfast
Stayed 1 night in Aug 2024

6/10 Okay

Dr. Sergio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Catherine

Liked: Staff & service, property conditions & facilities
The mercure’s rooms are comfortable, have air conditions, lovely bed, and Nespresso coffee in them. The staff were very friendly and helpful. To go into town in the evening you do need to use the cab service (details at reception) The hotel is an older building in an industrial estate.
Stayed 1 night in Aug 2024

6/10 Okay

Matthew

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My son and I booked this hotel, so we could access the pool and spa as advertised. Apparently on arrival, we were informed these are no longer in use !!
Stayed 2 nights in Aug 2024

10/10 Excellent

Gregory

Traveled with partner
Liked: Amenities
No lift for 1st floor
Stayed 2 nights in Jul 2024

8/10 Good

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was as we expected.
Stayed 1 night in Jul 2024

8/10 Good

Elizabeth, Cambs

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Although we paid to upgrade our room, it was a large room but, it only had one chair, so one of us had to sit on the bed. Also, the toilet did not flush properly, the security chain on the door was broken and the bolt would not lock the door, lucky you need a key card to enter. The staff were, however excellent, I hope they sorted out terppm issues after we left.
Stayed 1 night in Jun 2024

10/10 Excellent

George

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good price, but there was a lot of noise at nighttime!
Stayed 1 night in Jun 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located 2 to 3 miles from Norwich city centre. Plenty of car parking available. Buses 28, 29 and 29X all leave near Asda to the city centre. Buses are frequent. Staff at reception and in the bar were all very pleasant. Room was very clean, as was the ensuite. It was very quiet at night, and the bed was comfortable. Breakfast had lots of hot and cold food options. Plenty of hot and cold beverages available too. Overall, I would definitely recommend staying at Mercure Norwich.
Stayed 1 night in Jun 2024

2/10 Terrible

M

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old. Outdated , poor service, too far outside city
Stayed 1 night in May 2024

8/10 Good

Ziyaad

Stayed 2 nights in Jun 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

6/10 Okay

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Neutral due to good staff
Stay overall was fine, hotel staff very friendly, clenliness as expected, door key stopped working 3x within 3 nights, bed is not comfotable
Stayed 4 nights in May 2024

8/10 Good

Samia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Hadees

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Apr 2024

10/10 Excellent

Sital

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
A quick trip to vist some friends and stayed in this pleasant hotel. A good standard hotel and a wonderful breakfast.
Stayed 2 nights in Apr 2024

2/10 Terrible

N S

Disliked: Staff & service, property conditions & facilities, room comfort
Mercure Norwich
No tea making facilities in the room. Only one chair for two people. Dinner was rubbish, a bought-in pie with de-frosted peas, and a much depleted wine list. Overall the hotel gave the impression that it was past its best and had no wish to improve it. A dump, in other words.
Stayed 2 nights in Apr 2024

10/10 Excellent

Peiyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveler

Mini vacation in Norwich
Room size was certainly not 21 sq m as mentioned. It was much smaller. There was no bedside table at the other end of the bed and no power connection option as well. The bedside table was only on one side and had caused inconvenience. The location is good and the stay otherwise was peaceful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Stephen

Stayed 1 night in Mar 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proxsimaty to city centre.
Stayed 2 nights in Feb 2024

10/10 Excellent

Paul

Stayed 1 night in Feb 2024