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トラン アン フラワー ホテルの口コミ

3 out of 5
トラン アン フラワー ホテル
No. 3, Lane 50, Dinh Tat Mien Street, Ninh Binh, Ninh Binh

口コミ

9.4

最高に素晴らしい

評価 10 - 22 件の口コミ中 17 件が非常に良い" "
評価 8 - 22 件の口コミ中 4 件が良い" "
評価 6 - 22 件の口コミ中 0 件が普通" "
評価 4 - 22 件の口コミ中 1 件が不満" "
評価 2 - 22 件の口コミ中 0 件が非常に不満" "

9.6/10

清潔度

9.4/10

スタッフとサービス

7.4/10

設備とサービス

9.2/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

4/10 (不満)

Joseph

カップルで旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Very unprogresssional.Kept trying to shake us down for a higher price after we had paid for the trip months earlier. It was actually really bizarre and made our whole trip really uncomfortable.
2024 年 2 月に 3 泊滞在

8/10 (良い)

Gilbert

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
The hotel was clean and at a good location. The front desk was not staffed all the time. When we arrived at the hotel we had to call a number and they gave us our room number and the Key/Card was left on the front desk, which we found unsafe.
2024 年 1 月に 2 泊滞在
mr Quyenからの返信 (投稿日 : 2024 年 2 月 14 日)
Hello dear friend, thank you for your good reviews about the hotel. We apologize for the slight mistake. We have fixed and resolved that issue immediately. Wish you have happy trips. best regards

8/10 (良い)

Gayle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff at the hotel do not speak English but they use a Travis Translator to communicate and it worked well. The rooms were big and clean but there were very limited options for dining and shopping in the area.
2024 年 1 月に 2 泊滞在
Mr Quyenからの返信 (投稿日 : 2024 年 2 月 14 日)
Thank you for sharing. The hotel will try to do better to serve the next guests. Wishing you a fun and happy trip

10/10 (非常に良い)

Thinh

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I slept best here compared to many other hotels/cities I visited. Coming from Hanoi, the room was huge, cleaned and spacious. Few things showed wear and tear but otherwise great. The owner was friendly and welcoming. The other staff, an older gentleman was a bit slow either misinformed or lackluster. The rental moped was old but it did the job getting us around the area. Ninh Binh is lovely to ride moped. Wish I could stay longer.
2024 年 1 月に 6 泊滞在
Mr Quyenからの返信 (投稿日 : 2024 年 2 月 14 日)
Glad to read your good reviews for Trang An Flower Hotel, it's good that you had a fun trip in Ninh Binh. Thank you very much

10/10 (非常に良い)

Trinh

2023 年 12 月に 1 泊滞在
Mr Quyenからの返信 (投稿日 : 2024 年 1 月 5 日)
Thank you for leaving your article and comments for Trang An Flower Hotel. It's a wonderful thing . We look forward to serving you and your family for your next trip to Ninh Binh, if any. Sincerely thank you

10/10 (非常に良い)

Meike

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Sauberes Hotel mit sehr hilfsbereit, freundlich Service. Keine Englischkenntnisse beim Personal, aber mit Uebersetzungsgeraet hat alles reibungslos funktioniert. Scooter kann man beim Hizel für 150.000 Dong/Tag mieten. Wäscheservice ist recht teuer (45.000 Dong/kg). Die Bettdecken haben keinen Bezug und es kann etwas ungewöhnlich erscheinen. Es gibt keine anderen Decken, wenn es nachts zu kalt wird.
2023 年 12 月に 2 泊滞在
Mr Quyenからの返信 (投稿日 : 2024 年 1 月 5 日)
Thank you for leaving your article and comments for Trang An Flower Hotel. It's a wonderful thing . We look forward to serving you and your family for your next trip to Ninh Binh, if any. Sincerely thank you

8/10 (良い)

Jolene

グループ旅行
良かった点 : 清潔度、スタッフとサービス
No hot water for morning or afternoon showers, may have restricted or may not have big enough hot water tanks - cold showers were difficult
2023 年 11 月に 1 泊滞在
Hotel manager Ms. Trangからの返信 (投稿日 : 2023 年 11 月 26 日)
Hello . Thank you for coming and choosing Trang An Flower Hotel, we are very happy. In front of the bathroom door there will be a water heater control, you need to turn it on 10 minutes before use. We always want visitors to have the best experience. If you have any problem, please share it and we will handle it immediately. Wish you have happy trips. Best regards

10/10 (非常に良い)

Joelle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

Martin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Sehr zu empfehlen
Gut gelegen, unschlagbares Preis-Leistungsverhältnis, sehr zu empfehlen
2023 年 9 月に 1 泊滞在
Hotel manager Le Huyen Trangからの返信 (投稿日 : 2023 年 10 月 5 日)
Hello dear friend! Thank you very much for taking the time to respond, Useful reviews, It is a motivation for all hotel staff to serve even better, best regards

10/10 (非常に良い)

Kikoo

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
넓은 방에 주위가 조용하고 아주가까운곳에 한국식당이있어 좋았다
2023 年 5 月に 2 泊滞在
Hotel Manager Trang An Flowerからの返信 (投稿日 : 2023 年 6 月 30 日)
hello dear friend. We are really happy to welcome you to Ninh Binh tourism. Positive reviews are a great motivation for Trang An Flower Hotel to serve the next guests well. Thank you , wish you happy travels and good luck . Best regards

10/10 (非常に良い)

minh

2023 年 5 月に 1 泊滞在
Trang An Flower Hotel Managerからの返信 (投稿日 : 2023 年 6 月 30 日)
Hi . It is a pleasure to serve you , look forward to the opportunity for the next visit . Best regards

10/10 (非常に良い)

Denis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great little hotel with friendly, helpful staff.
I had a great experience at this hotel. Nice, clean rooms and a great, helpful staff. Try to get one of the rooms with a balcony because those are the best!!!
2023 年 2 月に 1 泊滞在
Trang An Flower Hotelからの返信 (投稿日 : 2023 年 2 月 23 日)
Dear Mr.Denis Huber !Thank you for trusting and using our accommodation service. We always try our best to bring the best experience to our customers. We look forward to seeing you and serving you again in the future. Best regards !

10/10 (非常に良い)

Ian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is new nice big room bed is comfortable with air con hot & cold quiet Location. restaurant within walking distance can rent motorbike for sightseeing .would recommend and stay again
Trang An Flower Hotelからの返信 (投稿日 : 2022 年 12 月 24 日)
We sincerely thank you for your support and hope to serve you in the future. Best regards

10/10 (非常に良い)

Roger

2022 年 11 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Would love to stay again.
This family run hotel is very welcoming. I contacted the owner prior to my stay, via a messaging app, and he was able to arrange a car from Hanoi airport. I don't speak a word of Vietnamese but thankfully the hotel has a gadget at reception which translates between Vietnamese and major international languages. My ensuite room was modern, spacious, air conditioned, and very clean. The beds are large. The hotel is well situated for the Ninh Binh attractions. Tam Coc and the Tran An Grottoes are a 10-15 minute taxi ride away. Mua Caves with its magnificient views are 25 minutes away. If you want to beat the coach loads of day trippers from Hanoi stay in Ninh Binh.
2022 年 10 月に 8 泊滞在

8/10 (良い)

Paul、Melvindale

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The showers in the room have to be some of the biggest I’ve ever seen. It’s in a quiet area. Outside noise won’t keep you from sleep.
2022 年 6 月に 3 泊滞在

10/10 (非常に良い)

Victor Thriege

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastisk hotel - Klar anbefaling !!
Fantastisk hotel ! Personalet er utrolig venligt og værelserne er store. Man får virkelig noget for pengene - stor anbefaling !!
2022 年 5 月に 1 泊滞在

10/10 (非常に良い)

Jeremy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel
We had a great stay here and would recommend this place if you stay in Ninh Binh! Very helpfull and friendly!
2019 年 12 月に 3 泊滞在
Mr. Quyenからの返信 (投稿日 : 2020 年 1 月 9 日)
Many thanks for your satisfied comment to our Hotel / Trang An Flower . I would like to share it to our entire staff to learn how to serve our services to another guests staying with us! Sincerely your, Quyền (Mr). Customer Service Departments.

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was very clean and rooms are big. Travis was very helpful, he looked after us and made sure we had a good stay. The service provided, made us feel at home. He also helped us in planning our trip around Ninh Binh. I would definitely recommend it to anyone planning to come to Ninh Binh.
2019 年 11 月に 1 泊滞在
Ngô Quyềnからの返信 (投稿日 : 2019 年 11 月 25 日)
Hi ! Thank you for taking the time to make this type of review. Your words put a smile on our face! We will try to do better. We are happy that you had such a lovely vacation with us. Thank you for sharing and we hope that the opportunity to welcome you again. Please help us advertise the Trang An Hoa hotel for everyone. Thank you we hope the rest of you in Vietnam has a lot of fun and happiness Sincerely, Manager Ngo Quyen

10/10 (非常に良い)

Betti、Stuttgart

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super nette Gastgeber. Sie sprechen zwar wenig Englisch, aber dank Übersetzungsgerät kein Problem. Tolle Tourentipps, Unterstützung bei Buchungen und preisgünstige Roller. Das Hotel ist ganz neu und die Zimmer sind groß und schön eingerichtet.
2019 年 11 月に 1 泊滞在
Trang An Flower Hotelからの返信 (投稿日 : 2019 年 11 月 21 日)
Many thanks for your satisfied comment to our Hotel/Trang An Flower . I would like to share it to our entire staff to clearn how to serve our services to another guests staying with us ! Sincerely your , Quyen (Mr). Customer Service Department

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Liked the facilities and the big room. Everything was super clean and comfy. Communication could’ve been better since English wasn’t really well spoken but we managed with google translate to end up communicating.
2019 年 5 月に 1 泊滞在
Trang An Flower Hotelからの返信 (投稿日 : 2019 年 6 月 5 日)
Hello The hotel is very grateful for your comments, we will try to quickly fix our English. Looking forward to bringing the best service Thank you very much