Staircase
Check availability

Reviews of Jasmine House

3 out of 5
Jasmine House
27 Henver Road, Newquay, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 46 out of 64 reviews" "
Rating 8 - Good. 10 out of 64 reviews" "
Rating 6 - Okay. 3 out of 64 reviews" "
Rating 4 - Poor. 4 out of 64 reviews" "
Rating 2 - Terrible. 1 out of 64 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

jb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcomeing on arrival. ! very helpfull and imformative.
Stayed 1 night in Nov 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely room, quite spacious. Bathroom was large with double shower. Bed was comfy. Very kind to our dog, sausages for breakfast! Hosts very friendly
Stayed 3 nights in Oct 2023
Response from Cinds on Oct 28, 2023
It was lovely to meet you both . Glad you enjoyed your stay and dig like his Sasauges xxx

8/10 Good

Birgitta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 😊
A place with a lot of heart. Clean, toiletries provided. And coffee, tea, milk, chilled water and snacks replenished daily. Handy for the main road, beaches, brilliant bakery opposite. Kind host. Just right for an inexpensive, well-located stop-over if you’re not fussed about it being modern.
Stayed 3 nights in Sep 2023
Response from cinds on Sep 22, 2023
thanks for your review your room was only decorated last year and has a brand new bathroom

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had 2 rooms for 4 nights in June. The rooms were clean and spacious and well equipped (including a fridge for fresh milk and chilled water, tea, coffee, biscuits and sweets that were replenished each day). The TV channels didn't work on arrival but this was fixed the next day (temporary issues caused by WiFi upgrade) TV included Netflix and Prime which was a bonus. The hosts are very friendly and helpful. The breakfast was an optional extra but well worth the additional cost - food was plentiful and freshly prepared. Ingredients were high quality and a good choice provided (we had the full English and omelettes which were excellent). Also cereals, fresh fruit, toast and cake available - probably the best breakfast we have had at any B&B. The B&B is well located about 15mins from town centre and Railway Station and a few mins from bus stops to various locations including the Atlantic Coaster to Padstow. Overall we had a great stay and would certainly stay at the Jasmine again. The only thing I might improve would be provision of written instructions for the TV as the fire stick isn't entirely intuitive.
Stayed 4 nights in Jun 2023
Response from cinds on Sep 22, 2023
thanks for your review, im glad you enjoyed your stay .

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, room comfort
Guest House awful!
Firstly the Tv wasn’t working which was like a very old model from the 90s / the Wi fi wasn’t working which was advertised! After mentioning the tv we had to wait around for the owner to try to fix and on our return after popping out a similar model was put in another area with the wires and extension plug in the way by one side of the bed ! We also tried 3 times to make contact with the owner at ! Also you asked us to make contact least 48 hours before with the owner and I left 3 voicemails with the lady over 2 days until they she got back to us due to her voicemail machine apparently not working! Also whilst making a cup of tea we discovered that the milk had gone off in the jug in the fridge which clearly had not been replaced! The toilet didn’t flush properly which took 6 attempts and using water from the sink using the kettle to flush down ! Lastly we couldn’t sleep through out the night due to running water water which we assumed was a water leak due to toilet but realised it wax the water pump to the Koi carp fish pond which had been turned on later in the evening and due to the heat we had to keep the window open ! We had an awful time,and paid good money to stay there! Absolutely disgusting and wouldn’t recommend this place to anybody. Regards Vanessa Pike .
Stayed 1 night in Jun 2023
Response from Owner of Jasmine on Jun 28, 2023
Considering we moved here in 2002 is the 20 ,s not the nineties . Yes we have fish and I have never had any complaints about the noise . Why do you think people have apps with running water it’s suppose to be a good thing . Yes we had a problem with the nineties telly which has been replaced with a 2023 tv. Ashley explained the situation. Sorry there was Wi-Fi so a total lie there why do you think the firestick worked you need Wi-Fi for that . Your partner clearing stated you were not a morning person and that’s obviously true . You didn’t pay good money as you should of paid 10 for your beautiful dog which left a room full of clumps of hair . Our place is not absolutely disgusting as we get people returning year after year . This review tells alot more about you and not about jasmine house . Ashley went out of his way to set up an alternative tv so you could watch your concert . Yes the tv was an other nineties tv but you got to watch it though . We ate not perfect but we did try on this occasion . I’m just sorry and mortified at the same time . Probably in your case it was a good job you only stayed one night . As you might of appreciated how we go over and above for our paying customers

10/10 Excellent

COLIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and Helpful owner
Really helpful friendly owner who pampered us during our stay. Really lovely service.
Stayed 2 nights in May 2023
Response from cinds on Sep 22, 2023
thanks for your review . glad you enjoyed your stay at jasmine house.xx

10/10 Excellent

Agnieszka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good.
Stayed 1 night in Apr 2023
Response from cinds on Sep 22, 2023
thanks for your review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Our room was ready early and we were moved into a larger room as we were staying a few days. The room had fresh milk for tea, hot chocolate sachets, chocolate biscuits and a handful of sweets that were replenished each day. The breakfast was really plentiful and we got a complimentary cream tea to keep for later in our room fridge. The access to Prime and Netflix through a Fire stick was great.
Stayed 3 nights in Sep 2022

10/10 Excellent

Lakshi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
We had a lovely time at Jasmine house. We went there with our 2 kids and they loved the place very much too. There was a pool table inside our room too. You can order your breakfast from them and it was all lovely. Owners are very friendly and very welcoming towards guests. Hotel is not too far from the beaches and I would highly recommend this hotel if you prefer homely atmosphere than a normal hotel.
Stayed 2 nights in Aug 2022

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have been before and will go again.
Stayed 3 nights in Jul 2022
Response from Cindy on Aug 1, 2022
Thanks for your review it was lovely to see you again xx

10/10 Excellent

Ammar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022
Response from Cindy on Aug 1, 2022
Thx is forvyour Freida glad you enjoyed your stay xx

10/10 Excellent

Sultan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Terence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and nice breakfast, also owner very pleasant
Stayed 3 nights in Oct 2021
Response from Cindy on Oct 23, 2021
Thanks Terry it was lovely to meet you both. Glad you enjoyed your unicorn experience . You are a lovely couple and we hope to see you both again when next down in Newquay Cindy and ash xx

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The accomodation was very nice and homely. It felt like I was in my own room! :) The owners are very approachable and accommodating. Breakfast was superb. The location is good for when you want to explore Cornwall. Highly recommended.
Stayed 4 nights in Sep 2021
Response from Cinds on Sep 28, 2021
Thankyou for your lovely review it was lovely to meet you and glad you enjoyed your stay at jasmine house Cindy 😃😃xx

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I enjoyed our two nights stay at Jasmine House 🏡, proprietors very welcoming and helpful 😀 our room was very nice and very good choice of breakfast 🍳, also reasonable walking distance into town, would definitely stay here again 😀😀
Stayed 2 nights in Sep 2021

10/10 Excellent

Darran

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners very friendly and breakfasts was lovely
Stayed 3 nights in Aug 2021

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely B&B
Myself and my 2 brothers had the family room and was a good sized room with en-suite. The beds were really comfortable and even had a fridge-freezer. The breakfast in the mornings were brilliant and both owners were really lovely and Theo the cat! Overall our stay was brill the location was perfect and I will definitely be staying there again when I get the chance to go back!
Stayed 4 nights in Aug 2021

10/10 Excellent

melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fab stay
was delighted to be shown to the games room, thoroughly enjoyed playing pool whenever we felt like it. the room was very large & cleaned well. the host couple were very friendly & helpful with advice. breakfast is amazing, cooked to request. would love to go back
Stayed 4 nights in Jun 2021

8/10 Good

Arja

Liked: Cleanliness, staff & service, room comfort
Great stay
This B&B is perfectly located with walking distance to the beach and the centre. The interior is slightly outdated but the beds are comfortable and the room is very clean. The service could not be better, the landlady is fantastic and very service-minded and makes an awesome breakfast.
Stayed 2 nights in Jun 2021

10/10 Excellent

Aleksandra, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, friendly hotel with delicious breakfast in great, central location.
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveler

Lovely place and very friendly owners. Would definitely stay again. Would recommend staying here if you get the chance to. We had pool table in our room
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2020

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab stay
Great little B+B run by perfect hosts grear breakfast in the mornings to set you up for the day ideally situated for local beaches and town great for coastal walks and only hour from all the other popular Cornwall locations..
Stayed 10 nights in Oct 2019

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Lusty Glade beach, about a mile from the town centre. Car parking a little tight but secure. The bedroom we had in the annex was a decent size and well equipped although the fridge did leak water from the freezer section. A towel soon mopped it up. A veritable cavalcade of colour externally thanks to the well maintained flower displays. Spectacular.
Stayed 2 nights in Jul 2019

10/10 Excellent

REVEREND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A VERY ENJOYABLE 3 NIGHT STAY IN LATE JUNE 2019
Friendly, welcoming & un-stuffy proprietors. Bedroom + en-suite more than adequate. Fantastic breakfasts with real quality ingredients & no expense spared. If you cannot manage the delicious “Full English” [ which will set you up for the entire day ! ] try the Smoked Salmon, scrambled egg, tomato & toast. Such generous quantities & quite wonderful. Pets allowed. Parking tight { Sufficient for 7 cars, I think } but they’re safely off-the-road. Wouldn’t look for any other B&B should we visit Newquay again.
Stayed 3 nights in Jun 2019
Response from Cindyx on Jul 2, 2019
Thankyou for your lovely review it was so nice to meet you both absolutely charming people it was a pleasure to have you stay with us . Hope to see you both in the futurelotsvof love cindy snd ashley

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smashing B&B
Great little B&B, would highly recommend to anyone. Bonus points for the veggie option on the full English breakfast!
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to shops Very lovely hosts, served good breakfast too
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just excellent overall location,hospitality,privacy.
Stayed 3 nights in Apr 2019

10/10 Excellent

Tiago, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a short stay! Affectionate owners!
Stayed here for 3 nights and was very impressed with the quality! The hotel is very close to a great beach, the room with an en-suite bathroom is perfect for a couple. Everything is very tidy and clean, the bed is soft and comfortable. The owners are extremely helpful and attentive. Breakfast is provided and cooked on the spot. Recommend the full English breakfast for a hearty and delicious meal! Wish the owners the utmost success! Maximum recommendation for the Jasmine Hotel!
Stayed 3 nights in Aug 2018

10/10 Excellent

Britta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a really nice stay. Nice room, very friendly staff and it was really quiet at night. Would definitely stay again.
Stayed 1 night in Aug 2018

10/10 Excellent

Lorraine, Calgary Alberta Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were quite impressed with how close to the beach it is. The staff was warm, friendly and enthusiastic.
Stayed 3 nights in Jun 2018
Response from Cindy on Jun 20, 2018
Thanks Lorraine for your lovely review glad you enjoyed your stay @ Jasmine house . Hope we see you when you are next down. Take care Cindy😘

10/10 Excellent

Bones, Europe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing cooked breakfast. Very clean, has everything you could need from a BnB. Little touches like the water in the fridge, hand made cookies, mugs instead of tea cups - ideal.
Stayed 2 nights in Jun 2018
Response from Cindy on Jun 20, 2018
Glad you enjoyed my cookies 🍪 and your stay @ Jasmine house hope to see you again . Take care Cindy😘

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed
We booked this B&B just because of the ensuit room. When we arrived, they informed us that we should use the shared bathroom, for the same price.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just outside main town so quite location,close to beach,locket staff, comfy beds
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely last min getaway. Very friendly but unobtrusive hosts. Nice breakfast and lovely home from home. Brilliant nights sleep for all of us in the family room with added nice touches that made us feel well looked after. Would definitely recommend to friends and family.
Stayed 1 night in Apr 2018

4/10 Poor

Wendy

Disliked: Cleanliness
Never again
We stayed for a couple of nights which was enough for us. The room was right by the front door so noisy. The ensuite was an alcove in the room and so small you could not turn around so you had to walk in backwards to us the toilet and then you were unable to shut the door. There were hairs in the shower from the last person. The television didn’t work and when they were told about it they said it was the WiFi but nothing was done about it. Neither morning they could get our breakfast order right in the end we just ate what we were given.
Stayed 2 nights in Aug 2017

10/10 Excellent

trish, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price, we were pleasantly surprised.
A gem of a place. Ideal for beaches and town walks. Staff warm and friendly. Breakfast was plentiful. Parking never a problem. Local shops and bank nearby.
Stayed 3 nights in Oct 2017
Response from Owners on Nov 8, 2017
Thanks Trish for your lovely review is was lovely to meet you. Glad you enjoyed your stay😘😘

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clien hotel, good breakfast, close to town center an beach- all you need.
Stayed 2 nights in Aug 2017

10/10 Excellent

Sarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing stay. Room was clean and just what we wanted. The hospitality was excellent! The b&b was situated perfectly for beautiful beaches and a walk away from two. I would highly recommend staying at Jasmine house and will definitely go back next year.
Stayed 4 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Jasmine House
Good value
Stayed 3 nights in Aug 2017

10/10 Excellent

Gary & Ann, Bolton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly place to stay
Lovely friendly host's Cindy & Ashley provide excellent service and advice on places to visit. Excellent breakfast menu. Jasmin House is well positioned in walking distance of several beaches. We would be happy to return.
Stayed 9 nights in Jul 2017
Response from Cindy on Jul 16, 2017
Thank you for your lovely review it was nice to meet you both. Glad you would stay again Cindy😊X

10/10 Excellent

peter, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic welcome friendly and accomodating.
Cindy makes the BEST breakfast ever is very obviously proud of what she does. We couldn't fault anything. Just go and stay.
Stayed 2 nights in Jul 2017
Response from Cindy on Jul 16, 2017
Thank you for your nice review. I do take pride in what I do and it's nice that someone appreciates our hard work . Glad you enjoyed your stay Peter it was lovely to meet you

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room! Lovely people!
Room was amazing will be staying here again next time we are in cornwall!
Stayed 1 night in Jul 2017

6/10 Okay

Alexander D

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Our hosts were delightful. The room we had was rather cramped and very hot even with a fan supplied. It was at the front near the road so when you were in there you had to shut the window due to the noise which made the room even hotter. It was one of the hottest days. The Bed was comfortable but the bottom fitted sheet did not fit and kept coming off. We always book places with free wifi but sadly our room didn't have that so we had to sit in the house to use wifi which at times became quite uncomfortable for all. Breakfasts were cooked to order and very good.
Stayed 2 nights in Jun 2017
Thank you for your review I appreciate what you are saying about wifi but we just changed users but wifi is now up and running in all rooms. Yes that room does get extremely hot but as you noted there is a fan in thr room. There is not a lot we can do with regards to the room . . But the room is not a small room so not sure why you were cramped. Allot of people don't realise we are a bed and breakfast and not a Hotel which I think reflects in the price. I'm glad you enjoyed the breakfast though.

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First trip to Cornwall
I had a lovely time. I didn't stay much in my room but everything worked well and the owners were very nice. Breakfast was nice as well and my children were very comfortable.
Stayed 2 nights in May 2017

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B and B Newquay
Friendly hosts, great breakfast, very comfortable room, would highly recommend
Thank you for your lovely review I,m so glad you enjoyed your stay .

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
We had a fabulous stay there. It's near the beach and the city centre. Really nice people and an amazing breakfast! :-)
Thank you for your review. I'm really glad you enjoyed the breakfast provided. Take care Cindyx

10/10 Excellent

Lucy, Newquay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay in the perfect location!
Fantastic stay in a cosy little B & B. Breakfast was amazing and very friendly owners. Great location - only 10 minute walk away from beach front. Would highly recommend.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very warm welcome nice place to stay