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ザ ソリタ ソーホー ホテルの口コミ

3 out of 5
ザ ソリタ ソーホー ホテル
159 Grand St, New York, NY

口コミ

7.8

良い

評価 10 - 1006 件の口コミ中 388 件が非常に良い" "
評価 8 - 1006 件の口コミ中 331 件が良い" "
評価 6 - 1006 件の口コミ中 138 件が普通" "
評価 4 - 1006 件の口コミ中 83 件が不満" "
評価 2 - 1006 件の口コミ中 66 件が非常に不満" "

8.2/10

清潔度

8.6/10

スタッフとサービス

7.2/10

設備とサービス

7.4/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
清潔な室内。
清潔感ある室内。シャワーのお湯も勢い良い。エアコンのファンがうるさい。
2019 年 12 月に 9 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 1 月に 5 泊滞在
Amanda Acosta からの返信 (投稿日 : 2019 年 1 月 22 日)
Thank you for your rating. We appreciate you staying with us and look forward to your return.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ロケーション良いです
ブロードウェイからも近く、買い物に便利です。フロントスタッフの対応も良い。何度も宿泊しました。
2019 年 1 月に 11 泊滞在

10/10 (非常に良い)

Tomotaka

良かった点 : 清潔度、スタッフとサービス、客室の快適度
フロントが優しいホテル
とにかくフロントの方が、素晴らしかった。 JFKに朝9時に着く便で、11時にホテルに着いて、荷物だけ置かせてもらおうと思ったが、そのままチェックインさせてくれた。

8/10 (良い)

MERCERXGRAND、日本

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
身軽な旅に適したホテル
SOHO地区にあり買い物、食事、デリと大変便利な立地。地下鉄駅も徒歩3分で移動にも不便は感じません。

8/10 (良い)

TOMOHIKO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

6/10 (普通)

Jainee

良かった点 : 清潔度、スタッフとサービス、設備とサービス
Room was not that great compared to the price I paid. Staff was helpful.
2024 年 5 月に 1 泊滞在
Keithからの返信 (投稿日 : 2024 年 5 月 25 日)
Thank you for taking the time to share your feedback with us. We're delighted you enjoyed our helpful staff. We hope you will consider staying with us again in the future. Warm regards, Keith Operations Manager

10/10 (非常に良い)

Veronica

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel is in a great location, easy walking to shops, restaurants, Little Italy and Chinatown. The staff couldn't be friendlier or more helpful. Thanks to Keith and Roger that did all they could to accomodate us. Will stay there again on my next visit to the City.
2024 年 5 月に 3 泊滞在
Judithからの返信 (投稿日 : 2024 年 5 月 20 日)
Hi Veronica, thank you for sharing your feedback about your stay. We are glad you enjoyed your stay and our amazing staff. We love to make our guests feel at home. We feel inspired by your positive feedback, and we look forward to having you stay with us again in the future. Regards, Judith Front Office Supervisor

10/10 (非常に良い)

Dusty

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The ataff was top notch. Very friendly and kind. So many good things to say about them.
2024 年 5 月に 4 泊滞在
keithからの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you for sharing your feedback about your wonderful stay with us. We are delighted that you enjoyed your time here and the exceptional service provided by our staff. Our goal is to ensure that all our guests feel at home. We eagerly anticipate your return for another stay with us in the future.Warm RegardsKeithOperations Manager

8/10 (良い)

Nancy、New York

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really enjoyed the neighborhood and friendly staff. The only drawback was no mini-fridge in the room.
2024 年 5 月に 2 泊滞在
Judithからの返信 (投稿日 : 2024 年 5 月 12 日)
Hi Nancy, thank you for taking the time to share your feedback with us. We are glad you enjoyed your stay with us. We offer Mini-Fridges upon request for a rental fee due to the lack of space in the room. We hope you will visit us again. Regards, Judith Front Office Supervisor

8/10 (良い)

Zachary

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect place to lay your head! Rooms are small as you can expect in NYC, but if you’re not planning on spending a lot of time in the room that won’t matter!
2024 年 5 月に 2 泊滞在
Judithからの返信 (投稿日 : 2024 年 5 月 11 日)
Thank you for sharing your feedback with us. We are glad you enjoyed your stay with us. We look forward to having you stay with us again in the future. Regards, Judith Front Office Supervisor

10/10 (非常に良い)

Pamela

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Definitivamente me volveria a quedar en el hoteo, es super limpio, las habitaciones pequepas pero todi muy limpio
2024 年 4 月に 2 泊滞在
keithからの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you for providing us with your feedback. We are delighted to hear that you had a pleasant stay with us. Our main objective is to ensure that our guests feel comfortable and at home during their stay. Your positive feedback is greatly appreciated and inspires us. We hope to have the pleasure of hosting you again soon. Best regards, Judith, Front Office Supervisor. an inspiration to us. We hope to have the pleasure of hosting you again soon. Warm RegardsKeithOperations Manager

4/10 (不満)

Justin

良かった点 : 清潔度
2024 年 5 月に 1 泊滞在
Judithからの返信 (投稿日 : 2024 年 5 月 7 日)
At SoLita SoHo Hotel, we always aim to exceed your expectations and provide exceptional service. If you have any further questions or concerns, please do not hesitate to contact us. Best regards, Judith, Front Office Supervisor.

4/10 (不満)

Chloe

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
Floors were not super clean, there were long black hairs on the shower curtain and towels, stains on the sheets and on our first night I killed a very large spider on the headboard….. it was only ok.
2024 年 4 月に 3 泊滞在
Judithからの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Rene, thank you for taking the time to share this feedback with us. Outside guests' insightful reviews help us improve and recognize our strengths and weaknesses. However, we apologize for any inconvenience caused by our housekeeping service. We hope your overall stay was still enjoyable and that you will keep us in mind for future visits.Regards, Judith Front Office Supervisor

10/10 (非常に良い)

Qian

2024 年 4 月に 1 泊滞在
keithからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for rating us 5 out of 5.Warm RegardsKeithOperations Manager

10/10 (非常に良い)

Víctor

2024 年 4 月に 3 泊滞在
Judithからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for rating us 5 out of 5.Regards, Judith Front Office Supervisor

10/10 (非常に良い)

Travis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Devonte is great!
2024 年 4 月に 1 泊滞在
Judithからの返信 (投稿日 : 2024 年 4 月 27 日)
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us and that Devonte was so friendly. We look forward to welcoming you back in the future. Best regards, Judith Front Office Supervisor.

10/10 (非常に良い)

Gabriel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
good friendly place right between soho and nolita and next to chinatown!
2024 年 4 月に 3 泊滞在
Judithからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for sharing your feedback with us. We are glad you enjoyed your stay with us. We love to make our guests feel at home. We feel inspired by your positive feedback, and we look forward to having you stay with us again. Regards, Judith Front Office Supervisor

4/10 (不満)

Michael

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Sheets were dirty and walls were gross
2024 年 4 月に 1 泊滞在
Judithからの返信 (投稿日 : 2024 年 4 月 24 日)
I am sorry to hear that you did not enjoy your stay. We will look into your concerns mentioned here, in hopes to further improve our operations. Thank you!JudithFront Office Supervisor

10/10 (非常に良い)

James

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I’ve said this in other reviews, but there’s no reason to pay $500 per night in Manhattan. I’m not there for the hotel; I’m there for Manhattan. Having said that, this place gave us everything we wanted for the price: a comfortable bed, a hot shower, a clean room, and fantastic access to the rest of the city. The staff was delightful. The space was quirky and lovely. It might be a little tight for a family with kids, but for a couple traveling the single queen room was perfect. It’s truly an exemplar of what a traveler’s hotel in the city can be. Make sure to visit the Landmark Coffee and Pancake Diner across the street. The owner was a fresh dose of maternal loving we needed before traveling again. The area is imminently walkable with Chinatown, NoHo, SoHo, and Tribeca all within reach. Washington Square isn’t far. There are multiple train stops around for heading up to the park or into BK. It’s a choice stay. Remember, always be nice to staff!
2024 年 4 月に 3 泊滞在
Judithからの返信 (投稿日 : 2024 年 4 月 22 日)
Hi James, thank you for sharing your feedback with us. We feel inspired by your positive feedback about our quaint location. We are glad you enjoyed your stay with us and our amazing staff. We love to make our guests feel at home. We look forward to having you stay with us again in the future. Regards, Judith Front Office Supervisor

8/10 (良い)

Keith

良かった点 : スタッフとサービス
Front desk staff were friendly.
2024 年 4 月に 1 泊滞在
Judithからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for rating us 4 out of 5 and appreciating our amazing staff. We look forward to having you stay with us again in the future.Regards, Judith Front Office Supervisor

8/10 (良い)

MARCEL

良かった点 : 清潔度、施設のコンディションと設備
Great location!
2024 年 3 月に 1 泊滞在
Judithからの返信 (投稿日 : 2024 年 4 月 2 日)
Thank you for rating us 4 out of 5.Regards, Judith Front Office Supervisor

10/10 (非常に良い)

Manuel

良かった点 : 設備とサービス、施設のコンディションと設備
All is fine
2024 年 3 月に 1 泊滞在
Judithからの返信 (投稿日 : 2024 年 4 月 2 日)
Thank you for rating us 5 out of 5.Regards, Judith Front Office Supervisor

10/10 (非常に良い)

Joanna

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
My first time here. The front desk is extremely pleasant. The hotel isn't fancy, but it was perfect for a work overnight. Neat, clean....
2024 年 3 月に 1 泊滞在
Judithからの返信 (投稿日 : 2024 年 3 月 30 日)
Hi Joana, thank you for sharing your feedback with us. We are glad you enjoyed your stay with us and our amazing staff. We love to make our guests feel at home. We feel inspired by your positive feedback, and we look forward to having you stay with us again in the future. Regards, Judith Front Office Supervisor

2/10 (非常に不満)

Ionut-Dragos

気になった点 : 施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Judithからの返信 (投稿日 : 2024 年 3 月 29 日)
At SoLita SoHo Hotel, we always aim to exceed your expectations and provide you with exceptional service. If you have any further questions or concerns, please do not hesitate to contact us. Best regards, Judith, Front Office Supervisor.

6/10 (普通)

Andrew

2024 年 3 月に 4 泊滞在
Judithからの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you for rating us 3 out of 5.Regards, Judith, Front Office Supervisor

4/10 (不満)

Adriano、Lititz

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Receptionist staff very, but very unfriendly. Rooms little, old and dirty.
2024 年 3 月に 1 泊滞在
Judithからの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you for taking the time to share your feedback with us, it is greatly appreciated. We value our guests' reviews as they help us identify areas for improvement. We sincerely apologize for any inconvenience caused and hope to have the opportunity to welcome you back in the future. Best regards, Judith - Front Office Supervisor

8/10 (良い)

Kaitlyn

家族旅行
良かった点 : スタッフとサービス
This property is great for those that are spending time out and about in the city, and just need a place to rest. Staff is amazing and kind. It is just a small outdated property- but in a great location! Overall a great place- we will stay here again!
2024 年 3 月に 2 泊滞在
Judithからの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for sharing your feedback with us. We are glad you enjoyed your stay with us and our amazing staff. We love to make our guests feel at home. We look forward to having you stay with us again in the future. Regards, Judith Front Office Supervisor

10/10 (非常に良い)

Christian

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff at the front desk
2024 年 3 月に 1 泊滞在
Judithからの返信 (投稿日 : 2024 年 3 月 21 日)
Thank you for sharing your feedback with us. We are glad you enjoyed your stay with us. We love to make our guests feel at home. We look forward to having you stay with us again in the future. Regards, Judith Front Office Supervisor

10/10 (非常に良い)

Anne

2024 年 3 月に 3 泊滞在
Judithからの返信 (投稿日 : 2024 年 4 月 4 日)
Thank you for rating us 5 out of 5.Regards, Judith Front Office Supervisor

10/10 (非常に良い)

Ankit

グループ旅行
Good service
2024 年 3 月に 1 泊滞在
Judithからの返信 (投稿日 : 2024 年 3 月 12 日)
Thank you for rating us 5 out of 5. We are so glad you enjoyed your service during your stay with us.Regards, Judith Front Office Supervisor

10/10 (非常に良い)

Jacqueline

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Judithからの返信 (投稿日 : 2024 年 3 月 8 日)
Thank you for rating us 5 out of 5!Best regards, Judith, Front Office Supervisor

2/10 (非常に不満)

Esteban

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Judithからの返信 (投稿日 : 2024 年 3 月 3 日)
We sincerely apologize for any inconvenience, as we are committed to providing the highest level of service simply because we believe our guests deserve the best. Please know that we take all guest feedback to heart and see it as an opportunity for improvement. We look forward to welcoming you back. Regards Warm RegardsJudithFront Office Supervisor

10/10 (非常に良い)

Tim

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Keithからの返信 (投稿日 : 2024 年 3 月 2 日)
Thank you for rating us 5 out of 5. Best regards, Keith, Operations Manager.

6/10 (普通)

Estelle

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Chambre faite à moitié Pas de micro-ondes et de frigo dans les chambre Literie pas très confortable Service minimum Hôtel situé à 5 min du métro Juste café à disposition à l entrée de la réception
2024 年 2 月に 3 泊滞在
Judithからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear Valued Guest, thank you for taking the time to share this feedback with us. Outside guests' insightful reviews help us improve and recognize our strengths and weaknesses. However, we apologize for any inconvenience caused by housekeeping and the Starbucks Coffee, pastries, cookies, tea, and hot chocolate offered in the Lobby every day. We hope your overall stay was still enjoyable and that you will keep us in mind for future visits. Regards, Judith Front Office Supervisor

10/10 (非常に良い)

Rares

良かった点 : 施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Keithからの返信 (投稿日 : 2024 年 2 月 25 日)
Thank you for rating us 5 out of 5. Best regards, Keith, Operations Manager.

10/10 (非常に良い)

Teyonna

2024 年 2 月に 5 泊滞在
Judithからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for rating us 5 out of 5! Best regards, Judith, Front Office Supervisor

10/10 (非常に良い)

Alexandra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was very friendly
2024 年 2 月に 3 泊滞在
Judithからの返信 (投稿日 : 2024 年 2 月 21 日)
Thank you for sharing your feedback with us. We are glad you enjoyed your stay with us. We love to make our guests feel at home. We look forward to having you stay with us again in the future. Regards, Judith Front Office Supervisor

8/10 (良い)

Kysani

2024 年 2 月に 1 泊滞在
Judithからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for rating us 4 out of 5!Best regards, Judith, Front Office Supervisor

10/10 (非常に良い)

bonna

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We usually stay at Columbia U's guest housing but changed our travel plans and couldn't get a res, so I got on line (for a historic first and I am 80) and found this terrific small hotel in south Soho where everything (staff, location, design,etc.) was perfect. One proviso, if you ask the desk to reserve you a service to get you to Penn Station early, make sure you get a rate! Ours was $50 for a less than ten minute ride at six a.m. but our night had been so pleasant we didn't really mind and the driver, from Equador, was adorable. But you may not be retired with savings so CHECK FIRST!
2024 年 2 月に 1 泊滞在
Judithからの返信 (投稿日 : 2024 年 2 月 15 日)
Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us and our amazing staff. Our team takes pride in providing exceptional service and creating a welcoming atmosphere for our guests. Your positive feedback inspires us to continue with our efforts, and we would love to have the opportunity to host you again in the future. Please do not hesitate to contact us if you need any further assistance. Best regards, Judith, Front Office Supervisor.

10/10 (非常に良い)

june

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
非常便利位置好
2024 年 2 月に 1 泊滞在
Judithからの返信 (投稿日 : 2024 年 2 月 15 日)
Thank you for sharing your feedback with us. We are glad you enjoyed your stay with us. We love to make our guests feel at home. We look forward to having you stay with us again in the future. Regards, Judith Front Office Supervisor

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Bed
Bed was a little broken from other guests, it had a divet in the bottom part
2024 年 2 月に 1 泊滞在
Judithからの返信 (投稿日 : 2024 年 2 月 11 日)
We are sorry to hear that you experienced inconvenience due to the bed during your stay at our hotel. We understand that these issues can have a negative impact on our guests' overall experience, and we apologize for any discomfort caused. Despite this issue, we hope that you had an enjoyable stay overall and we want to thank you for choosing our hotel. We would be delighted to have the opportunity to serve you again in the future. Regards, Judith, Front Office Supervisor.

2/10 (非常に不満)

Caroline

気になった点 : スタッフとサービス、施設のコンディションと設備
There was a horrible noise in our room both nights, all night long. It was coming from the wall between the room area and the bathroom. When we called the front desk, she was completely rude!! Unacceptable.
Judithからの返信 (投稿日 : 2024 年 2 月 9 日)
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We appreciate your insightful review as it helps us to identify our strengths and weaknesses and make necessary improvements. However, we are sorry to hear about the inconvenience caused to you due to the noise and the front desk staff. We understand that these issues can affect our guests' experience, and we apologize for any discomfort caused to you during your stay. We hope your overall stay was still enjoyable, and we would like to thank you for choosing our hotel. We would be honored to have the opportunity to serve you again. Regards, Judith Front Office Supervisor

10/10 (非常に良い)

Kendra

良かった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Judithからの返信 (投稿日 : 2024 年 2 月 2 日)
Thank you for sharing your feedback with us. We are glad you enjoyed your stay with us. We love to make our guests feel at home. We look forward to having you stay with us again in the future. Regards, Judith Front Office Supervisor

10/10 (非常に良い)

Brenda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Really great find! Fantastic location in walking distance from great food and shopping. Wonderful and kind service. Will definitely stay here again
2024 年 1 月に 4 泊滞在
Judithからの返信 (投稿日 : 2024 年 1 月 31 日)
Thank you for sharing your feedback with us. We are glad you enjoyed your stay with us and our amazing staff. We love to make our guests feel at home. We feel inspired by your positive feedback, and we look forward to having you stay with us again in the future. Regards, Judith Front Office Supervisor

6/10 (普通)

Ian

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Judithからの返信 (投稿日 : 2024 年 1 月 31 日)
Thank you for taking the time to share your feedback with us. We are glad you enjoyed your stay with us. We hope you will visit us again. Regards, Judith Front Office Supervisor

10/10 (非常に良い)

Kevin、New York

出張, カップルで旅行
良かった点 : 施設のコンディションと設備
Price reasonable
2024 年 1 月に 4 泊滞在
Judithからの返信 (投稿日 : 2024 年 1 月 26 日)
Dear Valued Guest, thank you for taking the time to share this feedback with us. Outside guests' insightful reviews help us improve and recognize our strengths and weaknesses. However, we apologize for any inconvenience. We hope your overall stay was still enjoyable and that you will keep us in mind for future visits.Regards, Judith Front Office Supervisor

10/10 (非常に良い)

Antonio

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hot chocolate ready
During check in they had hot chocolate and cookies ready to grab . Plus their discount for nearby Starbucks is always a plus …
2024 年 1 月に 1 泊滞在
Judithからの返信 (投稿日 : 2024 年 1 月 24 日)
Thank you for taking the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us and that you enjoyed our delicious hot chocolate and cookies. It is our priority to make our guests feel at home and we are glad that we were able to do that for you. We are also happy to hear that you were able to take advantage of the 20% discount offer at Starbucks. We hope to have the pleasure of welcoming you back again in the future. Best regards, Judith, Front Office Supervisor.

6/10 (普通)

宿泊されたお客様

出張
気になった点 : 清潔度
2024 年 1 月に 4 泊滞在
Judithからの返信 (投稿日 : 2024 年 1 月 19 日)
Thank you for sharing your feedback with us. We are glad you enjoyed your stay with us. We love to make our guests feel at home. We look forward to having you stay with us again in the future. Regards, Judith Front Office Supervisor

8/10 (良い)

Scott

2024 年 1 月に 1 泊滞在
Keithからの返信 (投稿日 : 2024 年 1 月 20 日)
Thank you for rating us 8 out of 10. Best regards, Keith, Operations Manager.