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Reviews of The Flat NYC

2 out of 5
The Flat NYC
25 West 24th Street, Flatiron District, New York, NY

Reviews

8.6

Excellent

Rating 10 - Excellent. 137 out of 249 reviews" "
Rating 8 - Good. 75 out of 249 reviews" "
Rating 6 - Okay. 18 out of 249 reviews" "
Rating 4 - Poor. 10 out of 249 reviews" "
Rating 2 - Terrible. 9 out of 249 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MARK IAN

Liked: Cleanliness, staff & service, amenities
.
Stayed 4 nights in May 2024

8/10 Good

Vivian

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Check-in was very easy, and the place was close to a lot of the big attractions. The rooms and bathrooms are small, but you have everything you need.
Stayed 4 nights in May 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints I liked everything about it
Stayed 2 nights in May 2024

2/10 Terrible

Kyle

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staying in Manhattan is bound to be noisy. However, the walls here are quite thin and there is much noise inside the building, both from tönte guests coming and going and staff. There was no dedicated thermostat in our room and it was quite hot.
Stayed 1 night in May 2024

4/10 Poor

Elisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Should be called a hostel. Not a hotel.
Stayed 1 night in May 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Catherine

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom was not in the same room, the bed was single and the air conditioning unit next to my bed or my ears was sounding like a lawn mower, so I hardly got any sleep. Overall, you get the same size bed as the homeless shelter but you have to pay almost $400 a night for it.
Stayed 1 night in May 2024

10/10 Excellent

itzel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind, and attentive. Room was very clean. Overall really enjoyed my stay especially for the affordability
Stayed 2 nights in May 2024

2/10 Terrible

john

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very loud. Elevator didn’t work. More like a hostel
Stayed 2 nights in May 2024

10/10 Excellent

Jazmín

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! This place is very convenient for short stays, really close to the subway. Clean, comfortable bed, tv and free drinks. The only detail is it can be a little noisy during the weekend but I had a good sleep. Will definitely recommend
Stayed 3 nights in May 2024

10/10 Excellent

Joseph Shamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property. Everything is so walkable. I really enjoyed staying here. The staff was very friendly and helpful. My room was so clean and stylish. The bathroom everytime I went they were so clean and smelling delicious. Definitely coming back.
Stayed 1 night in May 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a room on the top floor no lifts. Had a shared bathroom shower temperature very hard to regulate. But the room was nice but only coat hooks and some hangers for your clothes.. It is on quite a quiet street. There was a adjoining bar which was open for a couple nights of my stay don't think it stayed open til very late.. Coffee making facilities on the ground floor. Also free bottles of water available. Also a microwave was that area.. Hairdryers and irons available on request. Staff friendly enough
Stayed 4 nights in Apr 2024

10/10 Excellent

Oleg

Liked: Amenities, property conditions & facilities
👍
Stayed 1 night in May 2024

10/10 Excellent

Charlotte Louise Chetwynd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing, and the hotel was really nicely designed. Our room was spacious and comfortable, and it was great that we were able to easily check in and out and leave our bags, borrow hair dryers and an iron, etc. Stairs are a little treacherous and if you're on the fifth floor it can be a long way up and down.
Stayed 4 nights in May 2024

10/10 Excellent

gary ian

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the fiendly helpful staff and the atmosphere in the hotel , it felt like living in a new york apartment instead of a hotel , it was convenient for all attractions , street could get noisy oitside front room bit earplugs would cure this and it was only at the weekend on the whole a lovely experience
Stayed 4 nights in Apr 2024

8/10 Good

Connor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Bri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great! loved the skylights on top floor
Stayed 4 nights in Apr 2024

8/10 Good

Suithlyanpyu

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

4/10 Poor

Mudassar, Sialkot

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No elevator mainly, overall its ok. And also stairs make sound which could bother you at night.
Stayed 2 nights in Apr 2024

8/10 Good

Max

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bed was not the most comfortable. there were two bathrooms with showers on the forth floor with eight rooms. good for one or two nights.
Stayed 1 night in Apr 2024

8/10 Good

Alina Mihaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money and excellent staff. Clean and comfortable, the room was very small but good enough for one person.
Stayed 7 nights in Apr 2024

8/10 Good

Alyssa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible and they kept everything clean despite there being shared bathrooms, it wasn’t even a problem. Loved having the bar downstairs it was like finding a hidden gem in the city. I would definitely recommend this place
Stayed 10 nights in Apr 2024

6/10 Okay

Wing

Stayed 3 nights in Apr 2024

10/10 Excellent

JAMES

Stayed 2 nights in Apr 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my 7 night stay! Staff were really friendly and helpful and it was always clean and tidy! I had a shared bathroom and never had any issues in accessing this for the toilet or a shower and I was happy that it was always clean whenever I used it. The only downside to my stay was the lack of an elevator. I was staying on the 5th floor which was tough getting up to towards the end of my stay as I did a lot of walking in general in New York each day.
Stayed 7 nights in Apr 2024

8/10 Good

Patrick

Business traveler
Liked: Cleanliness, staff & service, amenities
Great stay - bed was super comfy. One thing to note- the property doesn’t have an elevator and the stairs are fairly slanted, so anyone with a mobility issue might have difficulty getting to the rooms.
Stayed 3 nights in Apr 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The FLAT is sooo cute and in such a great location!! I loved being able to walk to cute shops and delicious food right outside my door. I would recommend making sure bathrooms have hand towels (even though each guest gets a set of towels) if feels like it would make things even better. Overall- great spot- this is my second time staying here in two months (for work).
Stayed 2 nights in Apr 2024

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it. I will be back
Stayed 1 night in Apr 2024

10/10 Excellent

Dyian

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, the room was nice. Good staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Samuel Eugene

Stayed 1 night in Apr 2024

8/10 Good

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced, good location, friendly staff. The one thing I didn't like was that the ceiling window has no curtain allowing too much daylight in the room at night making it difficult to sleep.
Stayed 5 nights in Mar 2024

6/10 Okay

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Njeria

Liked: Cleanliness, staff & service, property conditions & facilities
I think it’s black owned , so that’s dope!
Stayed 1 night in Mar 2024

4/10 Poor

Josh

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a nice hostel. It is not a hotel. There are shared bathrooms on the 3rd floor (bathrooms are not on all floors). There is no elevator for heavy luggage, but rather steep narrow stairs with no bellmen. The rooms are so small that you cannot place your luggage anywhere. The windows are extremely drafty and the street outside is very loud with major sound leakage. The mattress was cheap and you can hear/feel the metal springs bending, though there was no back support. This place is worth about $50 a night but charges $180... just pay for a real hotel. I obviously didn't read the fine print. The place was clean though. And the staff was chill. That's something. Good luck.
Stayed 1 night in Mar 2024

8/10 Good

Sadie Madeline

Liked: Cleanliness
Stayed 5 nights in Mar 2024

10/10 Excellent

Julency

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want an affordable and adorable place to stay in NYC- Manhattan- this is it!! So cute and perfectly located near Madison Square Park :) it is noisy- so maybe bring earplugs with you. But otherwise- loved it!
Stayed 2 nights in Mar 2024

8/10 Good

Sagar

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for solo travellers.
Stayed 2 nights in Mar 2024

8/10 Good

Yanqiu

Traveled with family
Liked: Cleanliness, staff & service
All is good except the room is two small for two guests。
Stayed 2 nights in Mar 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Some room
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem! Shared bathrooms are actually individual use - not group use - which was a nice surprise. Staff at the front was also friendly, welcoming and helpful. We’ll be back here for sure
Stayed 1 night in Mar 2024

8/10 Good

Ross

Great location for where we needed to be
Stayed 2 nights in Mar 2024

8/10 Good

Francisco Eloi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only problem was that as someone who stayed 7 days they gave me 5th floor and without elevator it got a bit complicated; they could have offered a lower floor room once it was vacated, if that was the case.
Stayed 7 nights in Mar 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet and clean. No frills, in my budget.
Stayed 1 night in Mar 2024

10/10 Excellent

Gilberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is everything, this hotel is conveniently right in the middle of 5th and 6th avenue. Times Square and all the stores on 5th avenue are a short walk away. Subway entrance is one block away on 23rd. The hotel itself is great, Restrooms are ALWAYS clean you can’t even tell it’s a shared restroom. Staff is really friendly and helpful. The only thing I would like to mention is the hotel does not have an elevator, so just keep that in mind if you have a lot of luggage to take to your room.
Stayed 3 nights in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Got a nice discount on the room when booking it online. Hot water takes quite a bit of time to come through the pipes. Doesn’t seem to ever really get hot. That’s a little disappointing.
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a solid hotel with a very convenient location in the heart of flat iron. The staff was friendly and the room was extremely clean. Overall would come back here if I am visiting NYC.
Stayed 2 nights in Feb 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk employees all extremely nice and helpful. Held my bags after checkout bc my flight was in the evening. Couldn’t beat location for the price. Will stay again.
Stayed 1 night in Feb 2024