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Reviews of Plymouth International

4 out of 5
Plymouth International
220 Courtenay Street, New Plymouth, Taranaki

Reviews

8.8

Excellent

Rating 10 - Excellent. 479 out of 910 reviews" "
Rating 8 - Good. 335 out of 910 reviews" "
Rating 6 - Okay. 73 out of 910 reviews" "
Rating 4 - Poor. 17 out of 910 reviews" "
Rating 2 - Terrible. 6 out of 910 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good comfortable stay and reliably friendly staff.
Stayed 1 night in May 2024

8/10 Good

Paula Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location, quiet and clean. Room service needed to check the room more thoroughly- clothes left by previous guest and only 1 glass for 2 people, but otherwise happy with our stay.
Stayed 2 nights in May 2024

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2024

10/10 Excellent

Tracey Vickers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service thank you for the upgrade, lovely room . 😊
Stayed 1 night in May 2024

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favourite place to stay in Ngāmotu.
Stayed 1 night in May 2024

10/10 Excellent

Shari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here once before. Plenty of places to park. Room really nice for the price. (Motel prices for Hotel rooms!) Needed forks in room (had knives and teaspoons) so asked at front desk and more than willing to get them for us. More towards one end of town.
Stayed 1 night in May 2024

8/10 Good

Adie

Business traveler
Liked: Cleanliness
Nice stay
Stayed 1 night in May 2024

10/10 Excellent

Daphne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazed when they gave us an upgrade as it was my husbands 60th
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
An aging but nice hotel good value for money, with heaps of easy free parking
Stayed 2 nights in May 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Yuet, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities
Good comfortable bed. Clean but some attention needed for the sheers, windows n frames. windows
Stayed 1 night in Apr 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff and a great heated pool and hot tub
Stayed 1 night in Apr 2024

8/10 Good

Peter

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Comfortable beds, lovely big shower and bath, very clean and modern. The staff were very warm and welcoming.
Stayed 1 night in Apr 2024

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff
Stayed 5 nights in Mar 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service
good location, quiet, easy parking
Stayed 1 night in Mar 2024

8/10 Good

Craig

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Recently refurbished room, very comfortable and clean. Sky TV was a plus. Staff professional and friendly on check-in
Stayed 1 night in Mar 2024

10/10 Excellent

Jayshree

Stayed 3 nights in Mar 2024

10/10 Excellent

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great values for money in this hotel. If you are okay with 1 km distance from downtown, fully recommended.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Michelle the receptionist Was very friendly and helpful very comfortable bed aswell 10/10 would stay again
Stayed 1 night in Feb 2024

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Feb 2024

8/10 Good

Michael, Rockland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool
Stayed 1 night in Feb 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Feb 2024

8/10 Good

Helga

Liked: Staff & service, room comfort
two nights at Plymouth International
The stay was good.Hotel rooms are in need of uodating specifically rugs bed and matress were confortable but the rest of the room. The price was lower than other around so I understand why. In overall the stay was good including the breakfast I paid to be included. Nothing very special but had enough options to pick from
Stayed 2 nights in Feb 2024

10/10 Excellent

Walter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service. Front desk receptionist was super friendly
Stayed 1 night in Feb 2024

10/10 Excellent

may

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great get a update 20$ credit for bar perfect night
Stayed 1 night in Feb 2024

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The pool and spa are the best in town
Stayed 2 nights in Jan 2024

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Lee

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Not 4 Star
This is not a 4 star hotel. There was No air conditioning. The only reason I booked this hotel was for the air conditioning as it was very muggy. We were not adivsed that there was a problem with the air conditioning. Our room never got below 30 degrees with the fan supplied and we couldn't sleep. Sevice was rubbish and TV's had very low resolution and picture was very blurry.
Stayed 2 nights in Jan 2024

10/10 Excellent

Erwan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

John

Traveled with family
Stayed 1 night in Jan 2024

10/10 Excellent

Geoff

Stayed 3 nights in Jan 2024

10/10 Excellent

Lexia, Hamilton

Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Traveled with pets, Traveled with family
Liked: Amenities
great that it is pet friendly and has a lovely saltwater pool and spa. reasonable price too.
Stayed 2 nights in Dec 2023

10/10 Excellent

Emosi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are so nice and easy to talk too
Stayed 2 nights in Jan 2024

8/10 Good

Rajneel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Richie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Damien

Stayed 3 nights in Dec 2023

10/10 Excellent

Hartmut, Wiesbaden

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, good location, clean, very friendly reception staff, parking
Stayed 1 night in Dec 2023

6/10 Okay

Raj

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
I had to wait till 02:30 PM to get my room access though I had confirmed my stay and when I'll arrive information well in advance. Room didn't had basic facilities like Mini bar and Slippers. Pool was not clean enough. Room Fan and 1 lamp was not in working condition. Staff was good and supportive.
Stayed 1 night in Dec 2023

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Richard, Upper Hutt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Gary

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice tidy, clean, comfortable bed.
Stayed 1 night in Dec 2023

10/10 Excellent

Carol, Mt Maunganui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money as this hotel had varied facilities available on site. Friendly and helpful staff. Clean and tidy room. First room I was allocated smelled of stale cigarettes and toilet wasn't working 😱 I was upgraded without any hassle. Cigarette smell also hanging around in gym and front reception area in evening from smokers in outdoor bar area.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Chanelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Repeat customer - we love this property...value for money, convenient and great food. SUPER FRIENDLY staff *** thanks ***
Stayed 1 night in Nov 2023

4/10 Poor

Beth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023