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Reviews of Comfort Hotel & Suites Natal

3.5 out of 5
Comfort Hotel & Suites Natal
Avenida das Conchas, 2149, Ponta Negra, Natal, RN

Reviews

8.6

Excellent

Rating 10 - Excellent. 73 out of 162 reviews" "
Rating 8 - Good. 60 out of 162 reviews" "
Rating 6 - Okay. 23 out of 162 reviews" "
Rating 4 - Poor. 2 out of 162 reviews" "
Rating 2 - Terrible. 4 out of 162 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
This hotel is near food, stores and the beach. The bathroom is small but the rooms are a good size. The bed was not very comfortable. The staff was very helpful kind and friendly. The breakfast area is small and often very busy.
Stayed 2 nights in Sep 2023

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
The staff was very friendly and helpful. The hotel is walking distance to food and the beach.
Stayed 7 nights in Sep 2023

10/10 Excellent

Jaime

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023

6/10 Okay

LUIZ HENRIQUE

Stayed 4 nights in Feb 2024

10/10 Excellent

rafael

Stayed 2 nights in Feb 2024

6/10 Okay

Luiz

Liked: Staff & service
Bom custo benefício
Instalações bem conservadas, bom ar, cofre, bom colchão, Wi-Fi pessimo, Está a 5 quarteirões da praia de Ponta Negra.
Stayed 2 nights in Feb 2024

6/10 Okay

gledison

Business traveler
Liked: Cleanliness, staff & service
O banheiro e pequeno de mais, o café da manhã deixou a desejar.
Stayed 1 night in Feb 2024

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, room comfort
Muito custo x benefício mas pode melhorar
Estrutura do hotel muito boa, quarto confortável, boa cama e chuveiro. Precisa melhorar no básico, toalhas velhas e de péssima aparência e limpeza de piscina que permaneceu imunda durante a minha hospedagem.
Stayed 3 nights in Feb 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Café da manhã fraco, pouquíssima variedade, Piscina escura, aparentemente suja, frigobar não gelava quase nada, banheiro muito pequeno.
Stayed 2 nights in Feb 2024

8/10 Good

BRAULIO

Business traveler
Liked: Cleanliness, staff & service, room comfort
Café da manhã pode ser melhor. O ambiente é pequeno.
Stayed 1 night in Feb 2024

10/10 Excellent

Joao

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi tudo perfeito, exceto pelo café da manhã que tem um espaço/estrutura pequena.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpo e organizado, com vista de frente para o mar, café da manhã com itens regionais, amei, porque tem tudo que é para ter em um café da manhã. Escolhi esse hotel porque na descrição tinha transfer para o aeroporto. Mas quando fui me informar na recepção falaram que não tinha mas que tinham motoristas parceiros que eles ligariam e agendariam para me levar ao aero. De resto foi tudo muito bom
Stayed 2 nights in Jan 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Jemesson

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização excelente em Ponta Negra
O hotel é muito bem localizado em Ponta Negra, Natal. Não é pé na area (e nao recomendo ali um pé na areia), porém está a 2 quadras da praia. Caminhada de 5 minutos até a praia. Muito confortável, atendimento excelente, vista maravilhosa. Ficamos no 14o andar e vimos os fogos de reveillon de forma privilegiada. O café da manhã é bom com frutas, pães, bolos, sucos, iogurte, pão de queijo, e os tradicionais cuscuz amarelo com acompanhamento de algum legume do dia. Recomendo!
Stayed 11 nights in Dec 2023

10/10 Excellent

Josinaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Natal em Natal
Hotel bem localizado. Quarto com vista para o mar. Têm estacionamento gratuito.
Stayed 3 nights in Dec 2023

10/10 Excellent

Herbert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

8/10 Good

Maria Luíza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

eliael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hospedagem Comfort
Hotel bem localizado, execente atendimento, limpo e organizado
Stayed 2 nights in Dec 2023

6/10 Okay

Felipe

Business traveler
Disliked: Cleanliness
Não teve limpeza e arrumação diariamente.
Stayed 2 nights in Dec 2023

10/10 Excellent

Gustavo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo 100%
Stayed 2 nights in Dec 2023

8/10 Good

RICARDO

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Mauri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei muito da localização do hotel.
Stayed 4 nights in Nov 2023

2/10 Terrible

Rafaella

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Café da manhã nota zero.
Stayed 2 nights in Nov 2023

10/10 Excellent

Livia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Fabio

Stayed 3 nights in Oct 2023

10/10 Excellent

Gislaine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom, me hospedaria novamente.
Muito boa. Atendimento muito bom, lugar limpo, excelente localização, café da manhã bom. Ponto a melhorar : ar condicionado que fica no refeitório não precisa ficar tão forte - tapioca poderia ser recheada e não apenas a goma com queijo por fora. Travesseiro tem um plástico de proteção que fica um pouco desconfortável. Wi-Fi não é muito bom. São detalhes que são facilmente tranquilos de alterar, nada que prejudicou a estadia. Do mais, hotel muito bom ☺️.
Stayed 11 nights in Oct 2023

8/10 Good

Edson O

Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Oct 2023

10/10 Excellent

José

Stayed 1 night in Oct 2023

8/10 Good

Caio Henrique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma boa estadia
Pessoal que trabalha no hotel totalmente educados, prestativos, quatros limpos e o hotel proporciona uma boa estrutura e localização. Café da manhã sempre variado, local limpo, organizado, sem bagunça, minha estadia foi muito boa.
Stayed 7 nights in Sep 2023

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

RICARDO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Luiz Lineu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel atendeu as expectativas
Hotel ótimo, atendimento muito bom, quartos limpos e espaçosos. Café da manhã bem diversificado. Com certeza retornarei na próxima viagem a Natal.
Stayed 1 night in Aug 2023

10/10 Excellent

Dalva

Excelente
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conforto e limpeza , ótima estadia
Stayed 1 night in May 2023

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom!
Stayed 4 nights in Mar 2023

10/10 Excellent

Fernando

Stayed 2 nights in Feb 2023

8/10 Good

Jose Renato

Stayed 2 nights in Jan 2023

2/10 Terrible

Patrícia

Stayed 1 night in Dec 2022

10/10 Excellent

Eduardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Recomendo
Hotel muito bom… atende as expectativas e excelente para quem vai a trabalho ou férias.
Stayed 1 night in Aug 2022

10/10 Excellent

Roberto

Stayed 1 night in Jun 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi bastante confortável. Café da manhã ótimo.
Stayed 2 nights in Apr 2022

10/10 Excellent

Maria Isabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Férias
Foi otimo, funcionários muito atenciosos e carinhosos, principalmente do restaurante, só senti falta de um espelho grande no quarto que fiquei, pois só tínhamos o do banheiro que não era de corpo inteiro. Tínhamos uma linda vista do nosso quarto para o morro do careca!!!
Stayed 6 nights in Mar 2022

10/10 Excellent

JHONATA MOREIRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima estadia Proximo a praia
Excelente
Stayed 5 nights in Mar 2022

10/10 Excellent

João

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A tranquil room and stay.
Overall, I am very satisfied with my room. The room was comfortable, clean, and quiet. I will visit here again for its room. I am so glad that the staff was able to distinguish my nationality as Taiwan (Formosa) instead of another option. Thumbs up for the good job! However, the check-out process was a bit inefficient, which I do hope the hotel can improve. The breakfast is in buffet form, but not exactly impressive.
Stayed 1 night in Dec 2021
Response from Renato Freire on Jan 18, 2022
Dear guest, We are very pleased with your feedback, for us there is no greater satisfaction than our guest´s recognition, be certain that your words will serve as a motivator for our entire team. Be always welcome at our hotel. Best regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poderia ser melhor.
Foi me cobrado uma taxa de R$ 86,10 na recepção do hotel, a qual não fui informado no site que teria.
Stayed 3 nights in Dec 2021
Response from Renato Freire on Jan 18, 2022
Prezado, Obrigado por disponibilizar parte do seu tempo e responder nossa avaliação. Estaremos sempre à disposição. Renato Freire Coordenador de Serviços e Operações

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia rápida
Hotel bem localizado, próximo o praia Ponta Negra, com custo benefício bom, estacionamento grátis e excelente café da manhã,
Stayed 2 nights in Nov 2021
Response from Renato Freire on Jan 18, 2022
Prezado, Obrigado por disponibilizar parte do seu tempo e responder nossa avaliação. Estaremos sempre à disposição. Renato Freire Coordenador de Serviços e Operações