Indoor pool

Reviews of Holiday Inn- Nanjing Qinhuai South, an IHG Hotel

4 out of 5
Holiday Inn- Nanjing Qinhuai South, an IHG Hotel
No.21 Mozhou East Road, Jiangning District, Nanjing, Jiangsu

Reviews

8.2

Very Good

Rating 10 - Excellent. 11 out of 22 reviews" "
Rating 8 - Good. 6 out of 22 reviews" "
Rating 6 - Okay. 2 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This would be the five-star review, but experience at ground-floor breakfast/dinner place was less than stellar. Not because of the staff (quite contrary, they were excellent), but the kitchen - you'll never know whether what you order will be what you get.
Stayed 7 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
General is ok,but it is too far from city
Stayed 2 nights in Nov 2018
Response from Cornelia Ma on Nov 19, 2018
Dear Guest, Thanks for your candid review regarding your recent visit to our hotel. Holiday Inn Nanjing Qinhuai South is located in Nanjing Future SCI-TECH City, beside to sasseur Outlets, it’s about 20 minutes’ drive from Nanjing Lukou International Airport or Nanjing South Railway Station. The hotel offers easy access to Nanjing Metro Line 3 and a seamless connection to Nanjing Beltway. Hope you choosing to stay with us again and we welcome your next arrival to our hotel so that we can provide you with a much better experience. Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel ,Nicole service very good.next time we will come back next
Stayed 3 nights in Oct 2018
Response from Cornelia Ma on Oct 9, 2018
Dear Guest, Thank you so much for your review! It's an honor to the enthusiasm of the hotel staff nicole professional services give you left a deep impression. I hope that we can look forward to welcoming you back again in the future! Sincerely,

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER AGAIN!
Terrible place for both business and travel purposes. No entertainments and good restaurants around here. The sound insulation of the room is not good, I can hear voices from outside and neighbors. What's more, staff always ignore your needs and complaints. They will call you only if you leave a negative comment on the Internet.
Stayed 1 night in Aug 2018
Response from Cornelia Ma on Oct 8, 2018
Dear guest, Thank you for taking the time to review your stay with us. We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. Rest assured that your feedback regarding the noise will be further submitted to our management team. Hope this would not deter you from choosing to stay with us again. Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay))
Hotel is great! Comfort, clean, staff can speak English - not fluent but enough to ask what you need and explain something.
Stayed 1 night in Oct 2017

8/10 Good

I KEI

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
休閒旅程首選
服務一流,環境寧靜,衛生不錯。 對面就有outlet,購買飲食都方便,唯欠缺超市,難購買生活用品。 雖地方偏遠,但酒店後就有地鐵站。
Stayed 3 nights in Sep 2023
Response from Holiday Inn- Nanjing Qinhuai South on Oct 9, 2023
亲爱的宾客,感谢您选择入住南京上秦淮假日酒店。酒店位于南京未来科技城内,与砂之船奥特莱斯为邻,地铁三号线秣周东路站2号出口即是。周边景区环立,公路网衔接便利。不论是家庭出游或是商务出行都是不错的选择,真诚期待您再次来南京继续选择我们酒店!祝好!酒店总经理:徐雯

10/10 Excellent

KWAN KI

Liked: Cleanliness, staff & service, property conditions & facilities
地理尚算方便,在酒店正後方就有地鐵站,對面有商場,吃飯購物也方便。酒店房間非常乾淨,接待處職員都非常有善。

10/10 Excellent

JOO HOI

Stayed 3 nights in Jan 2023

4/10 Poor

Zhaoyang

Business traveler
Disliked: Property conditions & facilities, room comfort
电梯等待时间太长,早餐很一般
Stayed 2 nights in Dec 2020
Response from 酒店总经理:魏峰 on Dec 29, 2020
亲爱的宾客,感谢选择南京上秦淮假日酒店,并对此次入住进行点评。很抱歉由于电梯等待时间问题给您带来的困扰,我们深深致歉。我们已与相关部门沟通并得到管理层的高度重视。往后在每一个细节上我们会做的更加细致,加强管理,全力为宾客提供完善的居停空间。希望您在下次入住时能感受我们的进步。再次感谢您的点评,期待您能在不久的将来再次入住南京上秦淮假日酒店!祝好!

8/10 Good

SEUNGOK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
객실 청소상태가 대체적으로 불량하고, 침대커버 교체도 안되는것. 같고 기본제공되는 물품도 교체 되지않고 전반적으로 객실 서비스가 불량함 지금까지. 난징에서의 숙박 상태가 최악이 였음
Stayed 4 nights in Jan 2019

8/10 Good

Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
離市區較遠 但是整體住宿不錯
Stayed 2 nights in Sep 2018
Response from Cornelia Ma on Dec 6, 2018
親愛的賓客,感謝您選擇南京上秦淮假日酒店,並對此次入住進行點評。酒店位於南京市江寧區,交通便捷,地鐵三號線秣周東路站2號出口即是,毗鄰南京砂之船奧特萊斯藝術商業廣場,與繞城高速、雙龍大道、機場高速多條公路網便利銜接,驅車前往南京祿口國際機場、南京南站約20分鐘車程。酒店內設289間客房及套房,均配有全景落地窗,可將U湖美景或都市繁華盡收眼底。閑暇之余,位於六層的25米長室內恒溫星空遊泳池、配備美國力健品牌器械的健身房以及靜謐舒適的水療中心,是您放松身心、樂享健康的好去處。此外酒店門前秀美的U湖畔,1.8公裏長的環湖跑道,亦是晨跑、散步、親近自然的理想選擇。再次感謝您的惠顧,我們真誠期待您下次繼續入住南京上秦淮假日酒店,盡享歡樂旅程!

10/10 Excellent

Hiro, Saitama,Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
眺めはよかったが、夜間の湿度調整ができず、風邪気味になりました。 食事もよく、意外と快適に過ごせました。ただし、Dauntownに出るまでは遠く、市内観光を考えている人にはアクセスは良くないと思います。
Stayed 3 nights in Oct 2018
Response from Cornelia Ma on Nov 9, 2018
率直なご意見をお聞かせいただきありがとうございます。せっかくご利用いただいたにもかかわらず、ご期待に沿えず、大変申し訳ございませんでした。お客様からのご意見を真摯に受け止め、他のスタッフと共有し、サービスの改善に役立てさせていただきたいと思います。またの機会のご利用をお待ちしております。次回のご利用の際には、よりご満足いただけるご滞在を 提供できるよう尽力してまいります。 敬具

8/10 Good

YU HSUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
櫃檯服務親切熱情
Stayed 1 night in Sep 2018
Response from Cornelia Ma on Oct 10, 2018
親愛的賓客,非常感謝您入住南京上秦淮假日酒店並抽出寶貴時間與我們分享您的入住體驗。看到您對酒店員工服務的高度認可,我們倍感榮幸。友好地問候、耐心地詢問、細心地解答、高效地服務,希望我們訓練有素,服務熱情的工作人員,讓您體驗到賓至如歸的感覺。出門在外,住得舒心是每個旅者的期望,也是我們酒店服務的終極目標。我們會不斷努力,給您更加無可挑剔的專業服務和細節體驗,令旅途盡善盡美。再次感謝您的厚愛,我們期待著您的再次光臨!祝好!

8/10 Good

Itoh

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible experience during check in. Staffs not able to find my booking.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, will advise to my friends and come again
Stayed 1 night in Sep 2018
Response from Hotel Management on Sep 4, 2018
Dear Guest, Thank you so much for choosing to stay at Holiday Inn Nanjing Qinhuai South and for taking the time to post such a lovely review of your recent stay with us! We are glad to know that you were satisfied with our hotel. Looking forward to welcoming you back soon. Best Regards,

6/10 Okay

kay mang

Liked: Cleanliness, room comfort
General comment
Front desk people is not well trained, very slow. Bathroom is so small but the room itself is okay, quite comfortable.
Stayed 1 night in Aug 2018

10/10 Excellent

LI-YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
貼心的飯店

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geschäftlich sicher guter Tip
Tolles Hotel ! Zimmer sauber und gross! Einziges Manko Minibar abgeschlossen. Trotz mehrmaliger Info wurde diese nicht aufgemacht... housekeeping wohl nicht anwesend!
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
飯店人員危機處理能力不錯,房間乾淨,交通也滿方便的。唯一缺點就是對街也有一間ㄧ樣集團的飯店叫做“假日套房”,因為在外觀上沒有顯著的區別,因此不僅旅客容易搞錯,連飯店的接待人員也容易搞錯。除此之外,滿不錯的。
Stayed 2 nights in Nov 2017