郷土料理

W モントリオールの口コミ

4.5 out of 5
W モントリオール
901 Square Victoria, Montreal, QC

口コミ

9.0

とても素晴らしい

評価 10 - 816 件の口コミ中 532 件が非常に良い" "
評価 8 - 816 件の口コミ中 172 件が良い" "
評価 6 - 816 件の口コミ中 60 件が普通" "
評価 4 - 816 件の口コミ中 32 件が不満" "
評価 2 - 816 件の口コミ中 20 件が非常に不満" "

9.6/10

清潔度

9.2/10

スタッフとサービス

9.0/10

設備とサービス

9.4/10

施設のコンディションと設備

9.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Susie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel.
2024 年 5 月に 3 泊滞在
Mayaからの返信 (投稿日 : 2024 年 5 月 23 日)
Bonjour Susie,We appreciate your positive feedback!It is a pleasure to know that you had a great experience at the W Montreal.We hope to welcome you again in the future!Kindest regards,

10/10 (非常に良い)

Tania

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We just loved this hotel they are above and beyond with their greetings , service, hotel cleanliness, and everything in between. We were group of 5 people loved the luxury style they offer. We are giving 7 stars hands down
2024 年 5 月に 2 泊滞在
Your W Montreal Teamからの返信 (投稿日 : 2024 年 5 月 21 日)
Bonjour Tania, Thank you so much for such a wonderful review! We are thrilled to hear that you and your group had such a fantastic experience with us. Your kind words about our greetings, service, and cleanliness truly warm our hearts. We strive to provide a luxurious and memorable stay for all our guests, and it’s incredibly rewarding to know we exceeded your expectations.We’re delighted that you felt our efforts merited seven stars – your praise motivates our team to continue delivering exceptional service. We look forward to the opportunity to welcoming you back for another stay !Cheers,

10/10 (非常に良い)

Miguel Jose

良かった点 : 清潔度、施設のコンディションと設備
Nice
2024 年 5 月に 5 泊滞在
vincentからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for your kind words. Looking forward to welcome you with us again in the near future.

10/10 (非常に良い)

roxanny

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a perfect birthday weekend celebration! The suite was top and a bottle of sparkling wine was waiting for us when we got to our room. Verry flexible also with the late check out, We enjoyed our little weekend getway at this hotel. Details makes the difference, thank you!
2024 年 5 月に 1 泊滞在
Mayaからの返信 (投稿日 : 2024 年 5 月 11 日)
Bonjour Roxanny,We appreciate your feedback! We are delighted to know that you had an amazing birthday weekend celebration at the W Montreal!We hope that you enjoyed every moment to the fullest.We look forward to welcoming you again in the future!Kindest regards,

10/10 (非常に良い)

Elisabeth、New York

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great hotel!
2024 年 4 月に 3 泊滞在
Mayaからの返信 (投稿日 : 2024 年 4 月 29 日)
Bonjour Elisabeth,We appreciate you taking the time to write a positive review!We hope that had a wonderful stay with us and that you enjoyed it to the fullest!Sincerely,

10/10 (非常に良い)

Alexander

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful property and friendly service!
2024 年 4 月に 2 泊滞在
Mayaからの返信 (投稿日 : 2024 年 4 月 28 日)
Bonjour Alexander,Thank you for your positive review!Our entire team is delighted to know that you had a wonderful W experience.We hope to welcome you again!Kindest regards,

10/10 (非常に良い)

Derek

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s a good hotel good location and vibe
2024 年 4 月に 1 泊滞在
Mayaからの返信 (投稿日 : 2024 年 4 月 21 日)
Bonjour Derek,We appreciate your feedback!It is a pleasure to know that you enjoyed your experience at the W Montreal!If you happen to be back in the city, we would be glad to welcome you again.Sincerely,

10/10 (非常に良い)

PAUL ETIENNE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
L’hébergement est parfait
2024 年 4 月に 1 泊滞在
Mayaからの返信 (投稿日 : 2024 年 4 月 15 日)
Bonjour Paul Etienne,Merci d'avoir pris le temps d'écrire un commentaire en lien avec votre récent séjour au W Montréal.Cela nous fait plaisir de savoir que vous avez eu agréable séjour!En espérant vous accueillir de nouveau!Cordialement,

4/10 (不満)

Paul

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Terrible check in service
2024 年 4 月に 3 泊滞在
Mayaからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Paul,Thank you for sharing some details about your recent stay at the W Montreal.We are sorry to hear that your check-in experience wasn't a great one. If you wish to provide us more information regarding your experience, please de not hesitate to contact us directly.Sincerely,

10/10 (非常に良い)

Umit

Always great!
2024 年 3 月に 2 泊滞在
Mayaからの返信 (投稿日 : 2024 年 3 月 24 日)
Bonjour Umit,Thank you for your feedback. We are glad to know that you had a great stay at the W Montreal.We look forward to welcoming you back in the future!Kindest regards,Maya

10/10 (非常に良い)

Yvonne

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing property in an amazing location. Staff was incredible as well.
2024 年 2 月に 3 泊滞在
Your W Montreal Team からの返信 (投稿日 : 2024 年 2 月 26 日)
Bonjour Yvonne, Thank you for taking the time to leave this amazing feedback of your recent stay! We are so delighted that your experience with us and in our vibrant city was more than you had imagined. We hope to see you again soon! Thank you again for taking the time. Wishing you a most wonderful day

10/10 (非常に良い)

Todd

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great Location
2024 年 2 月に 1 泊滞在
Mayaからの返信 (投稿日 : 2024 年 2 月 12 日)
Bonjour Todd,Thank you for your positive feeback!We are glad to know that you had a great experience during your time with us and that the location of our establishment was ideal.We look forward to welcoming you again in the future.Sincerely,Maya

10/10 (非常に良い)

SHASKYA、DOVER

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 4 泊滞在
Mayaからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Shaskya,Thank you for your feedback! We hope that you had a lovely stay at the W Montreal.We look forward to welcoming you for another stay in the future!Sincerely,Maya

10/10 (非常に良い)

Jason

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
My bard tender Micheal was very knowledgeable and fun to speak with.
2024 年 1 月に 2 泊滞在
Mayaからの返信 (投稿日 : 2024 年 1 月 27 日)
Good day Jason,Thank you for your positive review! I will pass your feedback to Micheal. He would be delighted to know that the service he offered was a great one.I hope that you enjoyed your stay at the W Montreal.Sincerely,Maya

10/10 (非常に良い)

sarah

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good choice for MTL
Wonderful staff. Everyone was attentive and helpful.
2024 年 1 月に 1 泊滞在
W Montreal Teamからの返信 (投稿日 : 2024 年 1 月 19 日)
Bonjour Sarah, Thank you for taking the time to share your feedback and for the outstanding rating! We're thrilled to learn that your experience with us was exceptional.Your kind words about our staff being wonderful, attentive, and helpful mean a lot to us. We take pride in providing personalized service, and it's truly rewarding to hear that our team contributed to making your stay memorable.Montreal has so much to offer, and we're delighted that you found us to be a good choice for your visit. Whether it's our dedicated staff or the vibrant city itself, we're committed to ensuring our guests have a fantastic experience.We look forward to welcoming you back in the near future.

10/10 (非常に良い)

Rafael

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excelente ubicación, muy cerca de varios puntos de interés, las habitaciones básicas son pequeñas, pero adecuadas. W no tiene pierde.
2023 年 12 月に 2 泊滞在
W Montreal Teamからの返信 (投稿日 : 2024 年 1 月 11 日)
Bonjour Rafael, Thank you for your feedback! We're glad you enjoyed our excellent location and comfortable rooms. We hope to see you again soon!Many blessings to you this year.

10/10 (非常に良い)

Judith

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Le service, mené entre autres par Mauricio, a été au-delà de nos attentes. Juste WOW pour le service à la clientèle!
2024 年 1 月に 1 泊滞在
Mauricio et toute l'équipe du W Montréalからの返信 (投稿日 : 2024 年 1 月 12 日)
Bonjour Judith,Toute l'équipe du W Montréal vous souhaite une excellente année !Merci pour votre incroyable note de 5 étoiles. Vos compliments concernant notre service, en particulier à l'égard de Mauricio, nous réchauffent le cœur. Nous sommes ravis d'apprendre que les attentions de Mauricio ont surpassé vos attentes. Il vous exprime sa gratitude pour votre merveilleux commentaire et est ravi d'avoir contribué à vous offrir une expérience mémorable. Nous avons hâte de vous accueillir à nouveau !

10/10 (非常に良い)

Remy

良かった点 : 設備とサービス
2024 年 1 月に 2 泊滞在
W Montreal Teamからの返信 (投稿日 : 2024 年 1 月 11 日)
Bonjour Remy, Happy New Year! Thank you for the perfect score! We appreciate your positive feedback and look forward to welcoming you back.Wishing you many blessings for this year

10/10 (非常に良い)

Guillaume

2023 年 12 月に 1 泊滞在
W Montreal Teamからの返信 (投稿日 : 2024 年 1 月 11 日)
Bonjour Guillaume, Happy New Year! Thank you for the perfect score! We appreciate your positive feedback and look forward to welcoming you back.Wishing you many blessings for this year

4/10 (不満)

Eva

2023 年 12 月に 1 泊滞在
W Montreal Teamからの返信 (投稿日 : 2024 年 1 月 11 日)
Bonjour Eva, We appreciate your feedback, and we're sorry to hear about your experience. Your input is crucial for our improvement. Could you please provide more details about your concerns? We're committed to addressing them and ensuring a better experience in the future.Thank you again and many blessings to you this year

10/10 (非常に良い)

Peter T、WOODSIDE

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ideal location as a starting point for exploring the city.
2023 年 12 月に 4 泊滞在
W Montreal Teamからの返信 (投稿日 : 2024 年 1 月 12 日)
Bonjour Peter T, Happy New Year!We truly appreciate your 5-star rating! And we're delighted that you found our location to be the perfect starting point for your city exploration. Your positive feedback is truly appreciated, and we look forward to welcoming you back for more memorable experiences.Wishing you many blessings for this year!

10/10 (非常に良い)

Anne

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property. Close to Notre Dame and lots of shops and restaurants.
2023 年 12 月に 2 泊滞在
W Montreal Teamからの返信 (投稿日 : 2024 年 1 月 12 日)
Bonjour Anne, Happy New Year!Thank you for the fantastic 5-star rating. We're thrilled to hear that you enjoyed your stay at our property and found our location ideal. Our hotel is strategically situated, providing convenient walking access to many highlights of the city, making your exploration even more enjoyable. We appreciate your positive feedback and look forward to welcoming you back for another excellent experience.Many blessings to you this year!

10/10 (非常に良い)

cecilia

2023 年 12 月に 2 泊滞在
W Montreal Teamからの返信 (投稿日 : 2024 年 1 月 11 日)
Bonjour Cecilia, Happy New Year! Thank you for the perfect score! We appreciate your positive feedback and look forward to welcoming you back.Wishing you many blessings for this year

8/10 (良い)

Troy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
W Montreal Teamからの返信 (投稿日 : 2024 年 1 月 11 日)
Bonjour Troy, Happy New Year! Thank you for your feedback! We appreciate your input and hope to exceed your expectations on your next visit.Many blessings to you this year.

10/10 (非常に良い)

Ming Hang

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
W Montreal Teamからの返信 (投稿日 : 2024 年 1 月 11 日)
Bonjour Ming Hang, Happy New Year! Thank you for the perfect score! We appreciate your positive feedback and look forward to welcoming you back.Wishing you many blessings for this year

10/10 (非常に良い)

Kyle

2023 年 12 月に 1 泊滞在
W Montreal Team からの返信 (投稿日 : 2024 年 1 月 19 日)
Bonjour Kyle, Thank you for your wonderful feedback! We're thrilled you enjoyed your stay with us. We look forward to welcoming you again.

4/10 (不満)

Renee

2023 年 12 月に 2 泊滞在
W Montreal teamからの返信 (投稿日 : 2024 年 1 月 11 日)
Bonjour Renee, Happy New Year! Thank you for the perfect score! We appreciate your positive feedback and look forward to welcoming you back.Wishing you many blessings for this year

10/10 (非常に良い)

Raymond、Toronto

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Amazing beds!!
2023 年 12 月に 2 泊滞在
W Montreal Teamからの返信 (投稿日 : 2024 年 1 月 11 日)
Bonjour Raymond, Happy New Year! And thank you for your wonderful feedback.We're thrilled you found our signature beds amazing. Ensuring a comfortable stay is our priority. We look forward to hosting you again soon!Many blessings to you this year.

10/10 (非常に良い)

Mike

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The rooms were impressive especially the bathroom and shower had lots of pressure. The bed was average but the pillows were #1. Very quiet would love to go again.
2023 年 11 月に 3 泊滞在
W Montreal Teamからの返信 (投稿日 : 2024 年 1 月 11 日)
Bonjour Mike,Happy New Year!Thank you for your fantastic feedback. We're thrilled you found our rooms impressive, enjoyed the bathroom and shower, and experienced great pillow comfort. We appreciate your kind words about the tranquility. Looking forward to welcoming you again soon!Wishing you many blessings for this new year.

10/10 (非常に良い)

Randy

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good
2023 年 11 月に 2 泊滞在
W Montreal Teamからの返信 (投稿日 : 2024 年 1 月 11 日)
Bonjour Randy, Happy New Year! Thank you for your wonderful feedback. We're delighted to hear you had a very good experience with us. Looking forward to welcoming you again soon!Wishing you many blessings for this new year.

8/10 (良い)

david

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything about the property was better than what we expected except the king size bed in our room was like a marshmallow and uncomfortable. I've stayed at other W's and always had an excellent supportive mattress.
2023 年 11 月に 3 泊滞在
Your W Montreal TeaMからの返信 (投稿日 : 2023 年 11 月 28 日)
Bonjour David, Thank you for taking the time to share your feedback with us. We appreciate your kind words regarding the overall experience at our property and are thrilled to hear that it exceeded your expectations.We apologize for any inconvenience caused by the comfort of the king-size bed in your room. We truly value your input, and rest assured, we will address this matter with our team to ensure future guests enjoy a more comfortable stay.We understand the importance of a good night's sleep, and we are committed to providing an exceptional experience for all our guests. We appreciate your loyalty as a guest who has stayed at other W hotels and will use your comments to continually improve our services.If your travels bring you back to our area, we would love the opportunity to welcome you again and ensure your stay is nothing short of excellent.Cheers,

10/10 (非常に良い)

Anaclet

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I went there for my proposal and the staff was great. They helped me created a memorable moment for my fiancée and I. I would recommend it to anyone planning the same thing.
2023 年 11 月に 1 泊滞在
Your W Montreal teamからの返信 (投稿日 : 2023 年 11 月 28 日)
Bonjour Anaclet, Thank you for choosing us as the backdrop for such a special moment in your life! We are absolutely delighted to hear that our staff played a part in creating a memorable and magical proposal for you and your fiancée.Your kind words mean the world to us, and we're thrilled that we could contribute to making such an important occasion truly special. It warms our hearts to know that you had a positive experience, and we appreciate your recommendation.Should your future plans include another visit or celebration, we would be honored to welcome you back. Wishing you and your fiancée a lifetime of happiness together!Cheers,

10/10 (非常に良い)

Ryan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is excellence
2023 年 11 月に 1 泊滞在
Your W Montreal Teamからの返信 (投稿日 : 2023 年 11 月 28 日)
Bonjour Ryan, Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had an excellent experience during your stay. Achieving a 5 out of 5 score is truly rewarding for us, and we appreciate your kind words.We look forward to welcoming you back in the future and providing you with another exceptional experience.Cheers,

10/10 (非常に良い)

Allan

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome. Just booked for 2 more nights in a few weeks. Highly recommended!
2023 年 11 月に 2 泊滞在
Your W Montreal Teamからの返信 (投稿日 : 2023 年 11 月 21 日)
Bonjour Allan, Thank you so much for your fantastic feedback! We are thrilled to hear that you had an awesome experience during your recent stay and appreciate your glowing 5 out of 5 rating. We're even more delighted to learn that you've already booked an additional two nights with us in a few weeks. We can't wait to welcome you back.Thank you for highly recommending us. Our team works hard to ensure that every guest has a memorable and enjoyable stay, and it's incredibly rewarding to see that reflected in your feedback.Safe travels until we have the pleasure of hosting you again!

10/10 (非常に良い)

Marc

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
What a wonderful hotel!
Great place, amazing customer service, spectacular room, what more can I say. Love this place and it’s my definite destination when in Montreal
2023 年 11 月に 1 泊滞在
Your W Montreal teamからの返信 (投稿日 : 2023 年 11 月 20 日)
Bonjour Marc, Thank you so much for your incredibly positive feedback! We are overjoyed to hear that you had such a wonderful experience at our hotel. Your kind words about our place, amazing customer service, and spectacular rooms mean a lot to us.We are truly honored to be your definite destination when you're in Montreal. Our team strives to provide the best possible experience, and we're thrilled that we could exceed your expectations.Looking forward to welcoming you back for another exceptional stay!

10/10 (非常に良い)

Suzette

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly staff, pristine facility, convenient location. Employees went above and beyond.
2023 年 11 月に 3 泊滞在
Your W Montreal teamからの返信 (投稿日 : 2023 年 11 月 20 日)
Bonjour Suzette, Thank you so much for your kind words and for taking the time to share your positive experience with us. We're thrilled to hear that you found our staff friendly, the facility pristine, and our location convenient. Our goal is to go above and beyond for our guests, and we're delighted that we could exceed your expectations.Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We look forward to welcoming you back on your next visit.

10/10 (非常に良い)

Jean-Guy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Votre équipe au W Montrealからの返信 (投稿日 : 2023 年 11 月 20 日)
Bonjour Jean-Guy, Merci d'avoir pris le temps de nous laisser une excellente note lors de votre récent séjour! Nous sommes ravis d'apprendre que vous avez eu une expérience agréable. Notre objectif est de fournir un service excellent, et nous sommes enchantés d'avoir répondu à vos attentes. Nous espérons avoir le plaisir de vous servir à nouveau dans le futur.

10/10 (非常に良い)

Stuart

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在
Your W Montreal Teamからの返信 (投稿日 : 2023 年 11 月 16 日)
Bonjour Stuart, Thank you so much for taking the time to share your wonderful 10 out of 10 review! We're delighted to hear that you had such a positive experience during your stay with us.Our team works hard to provide exceptional service, and your feedback is a fantastic motivation for us to continue delivering outstanding hospitality. We hope to welcome you back soon for another excellent stay.

10/10 (非常に良い)

jean francois

良かった点 : 施設のコンディションと設備
2023 年 11 月に 2 泊滞在
Votre equipe au W Montrealからの返信 (投稿日 : 2023 年 11 月 20 日)
Bonjour Jean Francois, Merci pour vos scores très positifs ! Nous sommes ravis d'apprendre que vous avez eu une expérience agréable. Notre objectif est de fournir un service excellent, et nous sommes enchantés d'avoir répondu à vos attentes. Si vous avez d'autres commentaires ou suggestions, n'hésitez pas à nous les faire part. Au plaisir de vous servir à nouveau dans le futur.

10/10 (非常に良い)

Pouya、Viking

2023 年 11 月に 3 泊滞在
W Montreal Teamからの返信 (投稿日 : 2024 年 1 月 11 日)
Bonjour Pouya, Happy New Year! Thank you for your wonderful feedback and score of your stay. We look forward to welcoming you again soon ! Many blessings to you this year.

8/10 (良い)

roy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel was great but, the loud club music playing just outside the entrance to the hotel was too much. louder than the tv and too loud for a person to get to sleep at a decent time. In my opinion, your hotel should so away with that all together.
2023 年 11 月に 2 泊滞在
Your W Montreal teamからの返信 (投稿日 : 2023 年 11 月 13 日)
Bonjour Rory, Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel great, but we sincerely apologize for the inconvenience caused by music outside the entrance.Your input is valuable to us, and we genuinely appreciate your honesty. We understand the importance of a peaceful environment for our guests, and we regret that the noise levels impacted your ability to rest comfortably.Rest assured, we are taking your comments seriously and will review the music level outside the entrance. Our goal is to create a memorable experience for every senses. We hope to have the opportunity to welcome you back soon.

10/10 (非常に良い)

Sarah

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved the lobby bar and the DJ they had over the weekends!
2023 年 11 月に 3 泊滞在
Your W Montreal Team からの返信 (投稿日 : 2023 年 11 月 13 日)
Bonjour Sarah, Thank you so much for your 5-star review! We're thrilled to hear that you loved the lobby bar and enjoyed the DJ's performance over the weekends. Creating memorable experiences for our guests is our top priority, and it's wonderful to know that we hit the mark with you.We look forward to welcoming you back to experience more moments like these at W Montreal. Cheers,

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good hotel. The bathroom situation offered very little in terms of privacy. And the lighting wasn't great. Staff were super friendly and very helpful.
2023 年 11 月に 1 泊滞在
Your W Montreal Teamからの返信 (投稿日 : 2023 年 11 月 8 日)
Bonjour, Thank you for your feedback! We appreciate your kind words about our friendly and helpful staff. We apologize for any inconvenience you experienced with the bathroom privacy and lighting. Your comments are valuable to us, and we will definitely take them into consideration as we work to improve our guests' experience. We hope to welcome you back in the future and provide you with an even better stay. Thank you for choosing our hotel!

8/10 (良い)

Samantha Ayana

2023 年 11 月に 2 泊滞在
Your W Montreal teamからの返信 (投稿日 : 2023 年 11 月 8 日)
Bonjour Samantha,Thank you for taking the time to rate your experience with us! We appreciate your feedback and are pleased to see that you had a positive overall experience, scoring us an 8 out of 10. We constantly strive to provide excellent service, and your input helps us to continue improving. If there are specific areas you think we could enhance to earn a perfect score next time, please feel free to share your suggestions. We value your business and hope to have the opportunity to welcome you back in the future for an even better stay. Thank you for choosing us!

10/10 (非常に良い)

Jessica

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Incroyable ! Service impeccable Mauricio du conciegerie a été généreux, disponible et parfait. Tout le staff super serviable Je recommande fortement pour tout vos types de voyage !
2023 年 11 月に 1 泊滞在
Toute l'équipe du W Montréal からの返信 (投稿日 : 2023 年 11 月 6 日)
Bonjour Jessica, Merci beaucoup pour vos éloges sincères ! Nous sommes ravis d'apprendre que votre expérience avec nous a été incroyable et que notre service, en particulier celui de Mauricio, notre W Insider, a été impeccable. Nous sommes fiers d'avoir pu répondre à vos attentes et de vous offrir un séjour mémorable.N'hésitez pas à revenir nous rendre visite lors de vos futurs voyages. Nous serions ravis de vous accueillir à nouveau. Merci encore pour votre retour positif et pour avoir choisi le W Montréal pour votre séjour. À bientôt !

10/10 (非常に良い)

Marc

2023 年 11 月に 1 泊滞在
Your W Montreal からの返信 (投稿日 : 2023 年 11 月 6 日)
Bonjour Marc, We're truly grateful for your outstanding 10/10 review! We are delighted that you had such a wonderful experience. Our team strives to provide exceptional service, and your feedback motivates us to continue delivering memorable stays. We can't wait to have the pleasure of welcoming you back for another fantastic visit!

10/10 (非常に良い)

Megan、Boring

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a great experience here. The rooms were huge and bed comfortable. The front desk staff and concierge-Tony gave us great recommendations. We loved how the metro came into the bottom of the hotel. So easy! Highly recommend.
2023 年 10 月に 3 泊滞在
Your W Montreal teamからの返信 (投稿日 : 2023 年 11 月 1 日)
Bonjour Megan, Thank you for taking the time to share your wonderful feedback! We're thrilled to hear that you had a great experience during your stay with us. It's fantastic to know that you enjoyed the spacious rooms, comfortable beds, and the helpful recommendations from our concierge, Tony. We're also delighted that you found the convenience of the metro station at the bottom of the hotel to be a plus.We truly appreciate your recommendation and hope to welcome you back for another excellent stay in the future.Thank you again for choosing to stay with us!

8/10 (良い)

KEVIN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 3 泊滞在
Your W Montreal Teamからの返信 (投稿日 : 2023 年 11 月 1 日)
Bonjour Kevin, Thank you for taking the time to share your feedback. We appreciate your rating and are pleased to hear that you had a positive experience during your stay. We constantly strive to provide the best possible service, and your feedback is invaluable in helping us improve.If there were specific aspects of your stay that you think we can enhance, please feel free to share your thoughts. We take all guest feedback seriously and will use your input to make necessary improvements.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Thank you for choosing us for your stay!

10/10 (非常に良い)

abraham

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 4 泊滞在
Your W Montreal Teamからの返信 (投稿日 : 2023 年 11 月 1 日)
Bonjour Abraham, Thank you for your outstanding rating! We are thrilled to see that you had such a fantastic experience during your stay. Providing excellent service and ensuring our guests have a memorable stay is our top priority. We appreciate your feedback and are delighted that we met your expectations.If there is anything specific you enjoyed the most about your stay, or if there's anything else you would like to share, please feel free to let us know. We look forward to welcoming you back in the future. Thank you for choosing us, and we hope to have the pleasure of hosting you again soon!

10/10 (非常に良い)

Sigrid

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A very Modern hotel
Excellent stay, very centric
2023 年 10 月に 1 泊滞在
Your W Montreal teamからの返信 (投稿日 : 2023 年 10 月 24 日)
Bonjour Sigrid, Thank you for your fantastic feedback! We're delighted to hear that you had an excellent stay and enjoyed our central location and modern amenities.We hope to have the pleasure of welcoming you back on your future travels. If there's anything specific you loved about your stay or if you have any suggestions for how we can further enhance your experience, please don't hesitate to share. Cheers,