Interior entrance

Reviews of Hotel Bonaventure Montreal

4 out of 5
Hotel Bonaventure Montreal
900 rue De La Gauchetiere West, Montreal, QC

Reviews

8.8

Excellent

Rating 10 - Excellent. 1931 out of 3181 reviews" "
Rating 8 - Good. 759 out of 3181 reviews" "
Rating 6 - Okay. 287 out of 3181 reviews" "
Rating 4 - Poor. 128 out of 3181 reviews" "
Rating 2 - Terrible. 76 out of 3181 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dani

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visit at this famed hotel. The pool and hot tub was underwhelming and very busy - but to be expected on a very busy long weekend. I can see why families like it, kid friendly yet it has a fashionable appeal. Room and beds were quite small. Definitely a double or full size and not a queen. Overall the room updated and very clean. Cool hotel property, and the bonus was the convenient parking across the street at the central station. Only $28 per night and suitable height for SUVs (hotel parking is 6’ max clearance). Friendly staff, very quiet. Great overall.
Stayed 1 night in May 2024
Response from Front desk on May 27, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

8/10 Good

Dustin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this hotel. My husband was not particularly happy with the renovation mess down our hallway but it didn’t bother me. The pool area was great and my kids enjoyed it, the temperature was not very refreshing on those super hot days however. The restaurant staff was exceptional and the gluten free options were very much appreciated. Our room was basic but nice and clean. Overall it was a very nice stay but I feel the value was questionable. $350 is a lot for a very basic room.
Stayed 5 nights in May 2024
Response from Front desk on May 27, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that in general you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

10/10 Excellent

chantale

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in montreal specialy for the pool and spa
Stayed 1 night in May 2024
Response from Front desk team on May 26, 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service
Nice pool!
Stayed 2 nights in May 2024
Response from Front desk team on May 26, 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across street from train station. Very convenient for our trip.
Stayed 1 night in May 2024
Response from Front desk team on May 26, 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in May 2024
Response from Front desk team on May 25, 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

8/10 Good

Cathy

Stayed 1 night in May 2024
Response from Front desk on May 23, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regardsLa reception/Hector

6/10 Okay

Ana

Liked: Cleanliness, staff & service
Everything was good
Stayed 2 nights in May 2024
Response from Front desk on May 22, 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your experience here at the hotel, and we are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future.CordiallyFront desk team

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great outdoor pool area
Stayed 1 night in May 2024
Response from Front desk on May 21, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

8/10 Good

Sang, Toronto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we have stayed here and its a great place if you are travelling with children. We took the train from Toronto which make the location for this hotel perfect and a logistical dream. The kids loved the heated pool and the dining options.
Stayed 4 nights in May 2024
Response from Front desk on May 21, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was excellent staff are very friendly and helpfull. Pool was awesome. Only issue we had was waiting for room service over an hour for pillows and blankets. But over all would stay again
Stayed 2 nights in May 2024
Response from Front desk on May 21, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

6/10 Okay

Shayla

Traveled with partner
Liked: Amenities
The hotel lay out is strange however the rooms are very nice. The pool area and terrace is beautiful. The staff were not very friendly and the service was bare minimum
Stayed 2 nights in May 2024
Response from Front desk on May 22, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that in general you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
close to train station
Stayed 1 night in May 2024
Response from Front Desk Team on May 19, 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2024
Response from Front desk on May 16, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for an 8 hr stay. Breakfast was excellent however too much food
Stayed 1 night in May 2024
Response from Front desk on May 14, 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your experience here at the hotel, and we are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future.CordiallyFront desk team

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Hotel Bonaventure on May 14, 2024
Hello,Thank you for taking the time to share your valuable feedback with us. We are sorry for the inconvenience(s) you might've encountered. We are committed to addressing issues that are brought to our attention and are consistently working to improve our services across the board. We hope to welcome you back to our hotel in the future.Cordially,

8/10 Good

Niall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was a bit high considering there was no included meals, and the pool area was always busy. However, the rooms were great and the staff was friendly
Stayed 2 nights in May 2024
Response from Front desk on May 13, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. La reception/Hector

10/10 Excellent

Shonel

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Front desk on May 13, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. La reception/Hector

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Some ants in the room
Stayed 1 night in May 2024
Response from Front desk on May 21, 2024
On behalf of the management and everyone working at the Hotel, we are sorry for any inconvenience this may have caused you. Accordingly, we have taken the necessary precautions to ensure that such incidents do not reoccur. We appreciate your understanding and cooperation. We value you as a guest and wish to retain you as a customer for many years to come. Best regardsLa reception/Hector

4/10 Poor

Justin

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Front desk team on May 13, 2024
Hello,Thank you for taking the time to share your valuable feedback with us. We are sorry for the inconvenience(s) you might've encountered. We are committed to addressing issues that are brought to our attention and are consistently working to improve our services across the board. We hope to welcome you back to our hotel in the future.Cordially,

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in May 2024
Response from Front desk team on May 11, 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

10/10 Excellent

JURABEK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Feb 2024
Response from Front Desk Team on May 11, 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice ambiance and the food was delicious. Service was excellent.
Stayed 1 night in May 2024
Response from Front desk on May 8, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Front desk on May 9, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

10/10 Excellent

Hanbi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was decent and nice. Clean but not quiet at all because most people are here for conferences and they are hell noisy. Too many kids running around and univ. students. This place is perhaps for family or groups of young students. Those people from different companies were really loud and they were everywhere. The swimming pool and jaccuzi was full most of the time. But the concierge is nice and kind. Fast check in and out, clean rooms and hall way.
Stayed 1 night in May 2024
Response from Front desk on May 8, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

10/10 Excellent

Herman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel -enjoyed our stay.
Stayed 2 nights in May 2024
Response from Front desk on May 7, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regardsLa reception/Hector

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property- the pool, hot tub and sauna are truly special at night.
Stayed 1 night in May 2024
Response from Hotel Bonaventure on May 6, 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

10/10 Excellent

Marthe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was basically the reason we chose this hotel and we were not disappointed! The water is a wonderful temperature for swimming even in winter and it was a fun treat for the kids. In addition, the room had plenty of space, our beds were comfortable, and everything was clean and tidy.
Stayed 1 night in Apr 2024
Response from Hotel Bonaventure on May 5, 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your experience here at the hotel, and we are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future.Cordially

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Bonaventure on May 5, 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your experience here at the hotel, and we are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future.Cordially

10/10 Excellent

Lindsay

Stayed 1 night in Apr 2024
Response from Front desk on May 23, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regards La reception/Hector

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Bonaventure on May 4, 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your experience here at the hotel, and we are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future.CordiallyFront desk team

10/10 Excellent

Jinan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Definitely the best in montreal
Stayed 1 night in Apr 2024
Response from Cordially Front desk team on May 1, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, La reception/Hector

4/10 Poor

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cordially Front desk team on May 1, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We appreciate your understanding and cooperation. We value you as a guest and wish to retain you as a customer for many years to come.

10/10 Excellent

Yurie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, and luxurious room for such a good price with Expedia!! 10/10!
Stayed 3 nights in Apr 2024
Response from Cordially Front desk team on Apr 30, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regardsLa reception/Hector

6/10 Okay

Daphne

Traveled with family
Liked: Staff & service
The staff is really nice and helpful. The pool is nice but its not an inside/outside pool, its outside only, so if you plan on chilling around the pool or to watch your children you have to be outside wich is less fun some part of the year. The rooms are nice and clean.
Stayed 1 night in Apr 2024
Response from Cordially Front desk team on Apr 29, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that in general you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. La reception/Hector

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Cordialement, La réception on Apr 30, 2024
Merci d'avoir choisi l'Hôtel Bonaventure pour votre séjour et d'avoir pris le temps d'écrire un commentaire. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour ici à l'hôtel. Notre hôtel vise à offrir une expérience unique et veille à fournir le meilleur service à tous nos clients. Nous sommes heureux d'apprendre que notre personnel et que notre service a su répondre à vos besoins et attentes. Nous sommes impatients de vous accueillir à nouveau dans notre hôtel à l'avenir. Cordialement, La reception/Hector

10/10 Excellent

Hamilton

Stayed 2 nights in Apr 2024
Response from Front desk on May 19, 2024
Hello Guest,Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards,

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024
Response from Hotel Bonaventure on Apr 28, 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, awesome rooms, and a dope outdoor pool.
Stayed 1 night in Apr 2024
Response from Cordially Front desk team on Apr 26, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regardsLa réception/Hector

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big windows, lots of sunlight. Good fitness facility. Heated outdoor pool looked amazing!
Stayed 1 night in Apr 2024
Response from Cordially Front desk team on Apr 24, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regards La reception/Hector

10/10 Excellent

Dayja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cordially Front desk team on Apr 24, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regards La reception/Hector

10/10 Excellent

Peter

Stayed 1 night in Apr 2024
Response from Front desk on May 13, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. La reception/Hector

10/10 Excellent

Alex

Stayed 1 night in Apr 2024
Response from Hotel Bonaventure on May 3, 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

6/10 Okay

Eric

Hotel feels like it’s still in the 1980’s and badly needs modernization. Room had no booklet with info like restaurants, amenities, tv channels, TV was small with no swivel and very few channels. Also no hotel info, pay per view nor ability to check your account or check out. View was ridiculous facing the interior wall. Not worth the money
Stayed 2 nights in Apr 2024
Response from Valerie - Front Office Manager on Apr 22, 2024
Dear Eric, On behalf of our team at Hotel Bonaventure, we would like to start by thanking you for taking the time to share your feedback on your experience with us. Even if our rooms have been renovated, we have kept the charm of the architecture of the building, which we understand can be destabilizing. Regarding your suggestion for a booklet of recommendations, we have taken note of it, and will work on something for our guests. Our team at the front desk always remains a great source of information for local spots and tasty restaurants!We do apologize for the television, as we are changing our system currently to offer more options to our visitors. Finally, we have noted your preference for a certain type of view, and will try our best to meet your expectations if we have the chance of welcoming you again. We remain available if needed. Best regards, Valérie

10/10 Excellent

Claudia

Stayed 1 night in Apr 2024
Response from Front desk on May 13, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regardsLa reception/Hector

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent conference location. Pool, sauna and amenities great!!
Stayed 5 nights in Apr 2024
Response from Cordially Front desk team on Apr 23, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regardsLa reception/Hector

6/10 Okay

Stephanie

Stayed 2 nights in Apr 2024
Response from Front desk team on May 13, 2024
Hello,Thank you for taking the time to share your valuable feedback with us. We are sorry for the inconvenience(s) you might've encountered. We are committed to addressing issues that are brought to our attention and are consistently working to improve our services across the board. We hope to welcome you back to our hotel in the future.Cordially,

10/10 Excellent

Ronaja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was AMAZING! I loved every moment I encountered here. The architecture is beautiful. The staff were so kind, respectful and helpful. Every time I come to Montreal I will be staying here!!!
Stayed 2 nights in Apr 2024
Response from Cordially Front desk team on Apr 22, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. La reception/Hector

10/10 Excellent

Lisa, Carson City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Cordially Front desk team on Apr 23, 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Best regards La reception/Hector

10/10 Excellent

Jena

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for hotel hanging with many different amenities and comfortable areas to hang out and dine. Not a convenient walking location.
Stayed 1 night in Apr 2024
Response from Front desk team on Apr 20, 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially