6/10 Okay
David, Kanata
Traveled with group
May 27, 2024
Liked: Staff & service
Check-in was fast and easy. They allowed us to check-in early. Wifi was not working and no cell or very low cell signal so we couldn't use phone data either. Indoor and outdoor pools were closed. Lighting needs an upgrade, rooms and hallways were very dark. No electrical outlets in the bedroom. There was an extension cord in the bedroom but it wasn't working when we got to the room. We had to pull out the bed to find the outlet where it was supposed to be plugged into and plug it back in. Shuttle driver was great, friendly and courteous but it only runs until 11 pm so if you plan to stay out late you will need to find another way back to the hotel from the pedestrian village. Pool table was available but the rest of the activity room was under renovation. Beds were comfortable. Room was clean apart from one dirty towel left on the floor. Everything in he kitchenette worked well except the light underneath the microwave. Overall enjoyed the stay but the hotel and rooms could use some renovations.
David
Stayed 2 nights in May 2024