Apartment, 1 Bedroom | Living area | 32-inch flat-screen TV with digital channels, TV

Reviews of Vizion by ShortstayMK

4.5 out of 5
Vizion by ShortstayMK
602 South 5th Street, Milton Keynes, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 36 reviews" "
Rating 8 - Good. 10 out of 36 reviews" "
Rating 6 - Okay. 2 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 2 out of 36 reviews" "

9.0/10

Cleanliness

7.8/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Naveen

Liked: Cleanliness, property conditions & facilities
Very nice and comfortable place to stay
Stayed 3 nights in Mar 2024

10/10 Excellent

Angela

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2024

2/10 Terrible

Michelle

10/10 Excellent

Mohammed

Liked: Cleanliness, amenities, property conditions & facilities
Great location and property. Short Stay staff and communication was excellent.
Stayed 9 nights in Jul 2022
Response from Lorraine on Jul 19, 2022
Hello Mohammed We are so pleased you enjoyed your stay and ejoyed the central location, close to shops, restaurants and Xscape. We look forward to welcoming you again when you next stay in Milton Keynes.

10/10 Excellent

Ping

Traveled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Sep 2021

4/10 Poor

Paul

Business traveler
Liked: Cleanliness
I arrived with poor information about collecting the keys and paying for the apartment, on arrival to the apartment I found no working tv when I address this with them I was discussed to find they were already aware of this and put me in the accommodation anyway !
Stayed 3 nights in Aug 2021
Response from Lorraine on Sep 7, 2021
Hello Paul We have already spoken on the phone during your stay and as explained, I am sorry you had issues on arrival. We did send out the full key collection instructions together with maps and key safe code just after 3pm on the day of your arrival. Key collection details are sent after we receive payment. We can see that you opened the email the following day. The issue with the TV was a property management one, not an SSMK one, there was a problem with no signal in the block and they called out an engineer who was going to attend as soon as he could. I did speak with you the morning after your arrival and offered you a transfer to another apartment which you accepted and then declined later in the day saying you would stay in the original apartment. Again we are sorry you feel you had a bad experience and if the SSMK team could have fixed the TV issue we would have done so to ensure you enjoyed your stay.

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, room comfort
Pleasurable gem!
2nd trip to the property. Always a pleasure going there. Will definitely visit again. Thanks a lot guys.
Stayed 3 nights in Apr 2021
Response from ShortstayMK TEAM on May 4, 2021
Hello Sandra Thank you for your top score review, I have shared this with the team. I am looking forward to assisting you again on your 3rd trip, which I hope will be soon. Kind regards ShortstayMK

8/10 Good

Paul

Business traveler
Liked: Cleanliness, room comfort
Simple and easy to arrange and access the property which was excellent.
Stayed 2 nights in Mar 2021
Response from ShortstayMK TEAM on Apr 13, 2021
Hi Paul We are so pleased you enjoyed your stay at Vizion and you found everything satisfactory. Please do keep in touch and we hope to be able to accommodate you again soon when you stay in Milton Keynes. Kind regards Lorraine

8/10 Good

CHIN IP

Liked: Cleanliness, room comfort
Hotel staff is friendly & helpful.
Stayed 21 nights in Mar 2021
Response from ShortstayMK TEAM on Apr 13, 2021
Hello Mike Thank you for your review and we were only too happy to help you throughout your stay. The team is always on hand to assist guests. Hope to see you again one day soon. Kind regards Lorraine

10/10 Excellent

Rachel

Business traveler
Liked: Cleanliness, room comfort
Great stay
Very clean, easy to find reception and to check in. Apartments can be a bit of a maze so I recommend finding apartment before unloading if traveling with a lot of luggage
Stayed 3 nights in Mar 2021
Response from ShortstayMK TEAM on Apr 13, 2021
Hello Rachel Thank you for taking the time to review and we are thrilled with our score of 10 out of 10 which I have passed to the team. We look forward to welcoming you again when you next visit Milton Keynes. Kind regards ShortstayMK

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2020
Response from ShortstayMK TEAM on Jun 9, 2020
Hello Simon Thank you for your top-score review, I will be most happy to share this with the team during these difficult times. I hope you choose ShortstayMK when you next stay in Milton Keynes.

10/10 Excellent

Ronnie

Business traveler
Liked: Cleanliness, room comfort
Everything was fantastic,it was home from home
Stayed 4 nights in Apr 2020
Response from Shortstay on Apr 19, 2020
Hello Ronnie Thank you for your high score, we are so happy you enjoyed your stay. We very much hope you choose to stay with us again when you next visit Milton Keynes. Kind regards ShortstayMK

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2020
Response from Lorraine on Apr 21, 2020
Hello Brian Thank you for giving ShortstayMK a 10 out of 10. It is great to receive such a high score as it is a ShortstayMK policy to strive to provide excellent service and quality apartments. We look forward to welcoming you again when you next stay in Milton Keynes. Kind regards Lorraine

8/10 Good

Verified traveler

Traveled with family
Liked: Room comfort
We felt the floors were dirty and gritty feeling. The bottom of our socks were filthy shortly after we arrived. The kitchen could have been cleaned better as well. The appliances outside had streaks and finger marks.
Stayed 3 nights in Mar 2020
Response from Shortstay on Apr 19, 2020
Hello and thank you for your review. Would you please be so kind as to advise the dates and which apartment you stayed in as I am unable to follow this up without booking details. We have, however, passed your comments to the housekeeping team.

8/10 Good

richard

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Clean and comfortable without being opulent.
Stayed 3 nights in Feb 2020
Response from ShortstayMK on Feb 21, 2020
Hello Richard Thank you for your review and we are pleased you enjoyed your stay. Just to let you know at the moment we are phasing in super-fast fibre broadband, which is always welcome when staying away from home.. We hope you choose ShortstayMK for accommodation when you next visit Milton Keynes.

8/10 Good

Shannon

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Chloe on Jan 24, 2020
Hi Shannon, Thank you for your review. We hope to welcome you again in one of our apartments in the near future.

10/10 Excellent

Richard

Stayed 2 nights in Sep 2019

2/10 Terrible

A

Disliked: Staff & service, property conditions & facilities, room comfort
Never ever stay here
*Tedious check in procedure - Its not near the hotel, so you'll have to go to a separate location to pick up the keys, dont forget to pay for parking though even if you'll only be there for a few minutes, there's cameras everywhere. *Bad customer service. - I asked for the "free parking" that they mentioned they had. I never got any acknowledgement of that email, then I followed up and they countered with "did you ask for the free parking" I said that I did and screenshot my original email to them, to this day I havent heard back from them. *No "free parking" - So good luck parking, as the meters dont accept coins and you'll have to call and pay by phone, hopefully the number works because it didnt when I called. Its a miracle I never got a parking ticket. *Misleading photos - Photos of a picturesque balcony had me fooled, thats not what you're getting here so dont get your hopes up. My apartment came with a 17" TV and a courtyard view on the 2nd floor. A farcry from the actual photos *Multiple rude emails - They'll basically email you everyday reminding you to get out by 10am on your checkout day or else. Classless. *£180 for service - Yep, you read that right. They give you an emergency number and if they deem what you're calling about a "non emergency" then you get charged £180 for calling them. The fact that this shambles of a "company" feels comfortable telling that to customers says a lot about these people. Stay away, you've been warned.
Stayed 2 nights in Mar 2019

10/10 Excellent

Rosie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Carol on Feb 27, 2019
Thank you for your positive feedback Rosie.

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 13 nights in Oct 2018

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
all very good
Stayed 3 nights in Oct 2018

8/10 Good

richard

Liked: Cleanliness, property conditions & facilities, room comfort
Far better than staying in a hotel.
Stayed 2 nights in Oct 2018
Response from Chloe on Oct 25, 2018
Hi Richard, We are happy to read that you enjoyed your stay with us and hope to welcome you once again when you will be back in Milton Keynes for business or leisure. We believe you took advantage of our guest privilege card offering discounts for the restaurants in the Hub.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for business
Stayed 2 nights in Sep 2018
Response from Chloe on Sep 27, 2018
Hi, Thank you for taking the time to write a review. We are really happy to read that you enjoyed your stay and hope that you took advantage of the free WiFi, Sky sports and movies and used the privilege card offering discount for the restaurants in the Hub. If you are travelling back to Milton Keynes for business, we will be happy to welcome you back to one of our apartments or houses. Kind regards, Chloe

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet two bedroom and two bathroom apartment. Nice and spacious, outdoor seating. Basement parking, WiFi and sky all provided. Teabags and coffee available and soap, shower get etc
Stayed 2 nights in Jun 2018

10/10 Excellent

Sean, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service, exactly as stated on the website
Very spacious and comfortable. 24 hour reception a short walk from appartment Very centrally located I needed to change the dates and the team were excellent in helping me out.
Stayed 2 nights in Apr 2018
Response from Chloe ROBLES on May 1, 2018
Dear Sean, Thank you for your feedback. it's always a pleasure to read this kind of comment. We hope you next visit will be as pleasant as the previous one.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Great location, lots of room, dirty/dusty (could do with a vacuum). There's a washing machine but no washing powder. Was told that I can buy it at the nearby supermarket. By contrast, dish washing powder was provided as there's a dish washing machine. Needs some blinds to block the lights out at night.
Response from Carol on Apr 20, 2018
Thank you for your feedback. We only supply 3 dishwasher tablets on arrival for our guests. But we will now look at getting washing machine tablets. Please let us know which apartment you stayed in so we can look at Blinds for the apartment thank you

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Nice clean well situated in Milton Keynes with easy access to all local facilities
Response from Carol on Apr 18, 2018
Thank you for feedback

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and stay.
First time staying here. Very nice hotel. Good size room, clean. Great bathroom. The 24 hour gym very convenient. Hotel restaurant meals were very good and great service also.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Vizion MK
Really nice flat....and service good Road noise an issue for me ..

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Apartments in Central MK
For staying in central Milton Keynes, this is the best option. Large, spacious apartment.

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient, clean and comfortable apartment
I had a lovely stay in vision Shortstay apartments - perfect for business

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and contemporary
Really convenient for travelling by road or rail. Loads of places to eat and drink. Some furniture is on the cheap side like the faux leather cheap beds and sofas but all in all a cracking stay.

10/10 Excellent

Matt, Cheshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great!

10/10 Excellent

Tom

Liked: Cleanliness, room comfort
Stayed 11 nights in Jul 2022
Response from Lorraine on Jul 19, 2022
Hi Tom I was so pleased to see your top score and I will share this with the team. We strive to keep everyone happy during their stay. Do contact ShortstayMK when you next require accommodation in the area.

8/10 Good

Clara

Business traveler
Liked: Cleanliness, room comfort
Great
Convenient place, quiet, clean. All the essential and super fast and good service
Stayed 14 nights in Aug 2021
Response from Chloe on Aug 31, 2021
Dear Clara, Thank you for your lovely comments. We hope you enjoyed your stay in the Vizion apartments. We will be more than happy to welcome you in the future. Kind regards,