Property amenity

Reviews of Holiday Inn Hotel & Suites Merida La Isla, an IHG Hotel

4 out of 5
Holiday Inn Hotel & Suites Merida La Isla, an IHG Hotel
Calle 24 S/N, Temozón Norte, Mérida, YUC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 218 out of 322 reviews" "
Rating 8 - Good. 61 out of 322 reviews" "
Rating 6 - Okay. 31 out of 322 reviews" "
Rating 4 - Poor. 5 out of 322 reviews" "
Rating 2 - Terrible. 7 out of 322 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ma lorena

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024
Response from Arturo Lagarda/Revenue Manager. on Jan 30, 2024
Estimada Srta. Lorena. Nos complace haber tenido el gusto de recibirla en esta su casa Holiday Inn & Suites Mérida La Isla. Queremos empezar con agradecerle su preferencia a la marca IHG y el tiempo dedicado para compartirnos su valoración sobre su reciente visita. Nos complace saber que su estancia fue de su agrado y que cumpliéramos con sus expectativas. Esperamos tener el gusto de recibirla nuevamente y reiterarnos a sus órdenes. ¡Saludos!

8/10 Good

Margarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cumple con el objetivo de solo utilizarlo para dormir.
Stayed 2 nights in Jan 2024
Response from Arturo Lagarda/Revenue Manager. on Jan 29, 2024
Estimada Srta. Margarita. Fue todo un gusto recibirla en esta su casa Holiday Inn & Suites Mérida La Isla. Queremos empezar con agradecerle su preferencia a la marca IHG y el tiempo dedicado para compartirnos su comentario de su reciente visita. Nos complace saber que su estancia fue de su agrado y que cumpliéramos con sus expectativas. Para nosotros es muy importante que nuestros clientes se sientan cómodos y como en casa. Esperamos tener el gusto de recibirla nuevamente y reiterarnos a sus ordenes. ¡Saludos!

8/10 Good

Jorge Isaac

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice option to visit Merida
Convenient location. Practical facilities.
Stayed 3 nights in Jan 2024
Response from Arturo Lagarda.// Revenue Manager. on Jan 25, 2024
Dear Mr. Jorge, we thank you in advance for choosing Holiday Inn and staying at your home Holiday Inn & Suites Mérida La Isla, it is a pleasure of receiving you and repeating ourselves at your service.Thank you very much for your kind comments and for giving us the opportunity to serve you, it is a pleasure to be at your service. Therefore, we would like to be at your disposal on your next visit to your home Holiday Inn & Suites Mérida La Isla and to live up to your high expectations.

10/10 Excellent

Delbert

Stayed 3 nights in Jan 2024
Response from Arturo Lagarda/Revenue Manager. on Jan 23, 2024
Estimado Sr. Delbert. Reciba un cordial saludo de su casa Holiday Inn & Suites Mérida La Isla. Queremos empezar con agradecerle su preferencia a la marca IHG y el tiempo dedicado para compartirnos sus comentarios sobre su reciente visita. Fue todo un placer haberlo recibirlo en esta su casa, nos complace saber que estuvimos a la altura de sus expectativas y que su estancia fue de su agrado. Esperamos tener el gusto de recibirlo nuevamente y reiterarnos a sus órdenes. ¡Saludos

10/10 Excellent

Jorge, Cancun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Arturo Lagarda/Revenue Manager. on Jan 15, 2024
Estimado Sr. Jorge. Reciba un cordial saludo de su casa Holiday Inn & Suites Mérida La Isla. Queremos empezar con agradecerle su preferencia a la marca IHG y el tiempo dedicado para compartirnos su valoración.Nos complace saber que su estancia fue de su agrado y que cumpliéramos con sus expectativas. Esperamos tener el gusto de recibirlo nuevamente y reiterarnos a sus órdenes.¡Saludos!

8/10 Good

CARLOS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The attention at the reception, especially the staff who served us at breakfast, were very friendly, the rooms are clean and have everything you need to rest, the location is very good.
Stayed 1 night in Dec 2023
Response from Arturo Lagarda.// Revenue Manager. on Dec 20, 2023
Dear Carlos Thank you so much for your review about your experience in the Holiday Inn & Suites Mérida La Isla, it was a pleasure to recive you here, in your home.We effort everyday to create unique experiences to al our guest, so make sure well do our best to upgrade our services and treat you as you deserve.Once again, thank you so much for your prefrence, we hope to see you again and retrieve at your service.

10/10 Excellent

Anthar

Stayed 1 night in Nov 2023
Response from Arturo Lagarda.// Revenue Manager. on Nov 18, 2023
Estimada Srta. Anthar. Le agradecemos de antemano su preferencia a los hoteles IHG y su elección al Holiday Inn & Suites Mérida La Isla, es todo un placer tener la oportunidad de reiterarnos a sus órdenes y poder brindarle el mejor servicio de hospitalidad.Agradecemos mucho que se tomara el tiempo de valorar nuestros servicios, por lo que esperamos contar con su preferencia en su próxima visita y poder recibirle nuevamente con mucho gusto.¡Saludos cordiales!

10/10 Excellent

Pablo

Traveled with family
Stayed 3 nights in Nov 2023
Response from Arturo Lagarda/Revenue Manager. on Nov 15, 2023
Estimado Sr. Pablo.Reciba un cordial saludo y un grato agradecimiento por su preferencia a la marca IHG. Estamos muy contentos de haberle recibido en esta su casa Holiday Inn & Suites Mérida La Isla. También agradecerle el tiempo dedicado para brindarnos su valoración. Nos complace saber que se llevó una buena experiencia y que estuviéramos a la altura de sus expectativas. Esperamos tener el gusto de recibirle nuevamente y reiterarnos a sus órdenes. ¡Saludos!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Arturo Lagarda/Revenue Manager. on Sep 28, 2023
Buenas tardes Sr. Alex. Le enviamos un cordial saludo y agradecemos su preferencia, es un gusto para nosotros recibirlo en su casa Holiday Inn & Suite Mérida la Isla. Nos complace saber que se llevo una excelente experiencia. Nuevamente le agradecemos su elección, esperando recibirlo con mucho gusto, seguimos a sus órdenes. ¡Saludos!

10/10 Excellent

Jaime Montemayor

Stayed 1 night in Aug 2023
Response from Arturo Lagarda/Revenue Manager. on Sep 4, 2023
Estimado Sr Montemayor.Le agradecemos que se haya tomado el tiempo de valorar el servicio de su reciente estancia en su casa, Holiday Inn & Suites Mérida La Isla.Esperamos contar con su preferencia en su próxima estancia y tener el gusto de reiterarnos a sus órdenes.¡Saludos!

4/10 Poor

Julio

Stayed 7 nights in Jul 2023
Response from Arturo Lagarda/Revenue Manager. on Aug 9, 2023
Estimado Julio, muchas gracias por su preferencia en la marca IHG y su elección al hotel, su casa, Holiday Inn & Suites Mérida La Isla.Lamentamos que su estancia no haya estado a la altura de sus expectativas, nos hubiese ayudado mucho que nos compartiese sus comentarios de acuerdo a su experiencia en que podemos mejorar para poder trabajar en ello, buscando sobrepasar sus expectativas y darle el servicio que merece.De igual forma nos encontramos en una constante mejora continua, por lo que haremos lo posible por encargarnos de mejorar nuestro servicio y causar una mejor impresión en su próxima visita, por lo que nos gustaría contar con su preferencia y mejorar su perspectiva dándonos la oportunidad de reiterarnos a sus órdenes.¡Saludos cordiales!

6/10 Okay

Miguel

Traveled with family
Was not able to get all contents from the menu. Had to ring the reception for towels and toiletries. Needs improvement. Receptiom was good.
Stayed 3 nights in Jul 2023
Response from Arturo Lagarda/Revenue Manager. on Aug 1, 2023
Dear Mr. Miguel, we thank you in advance for choosing Holiday Inn and staying at your home Holiday Inn & Suites Mérida La Isla, it is a pleasure of receiving you and repeating ourselves at your service.Regarding the inconveniences presented, we have consider your comments as an important area of opportunity, for which we thank you very much for your observation, as it helps us to detail and improve the quality of services.Once again, thank you very much for your kind comments and for giving us the opportunity to serve you, it is a pleasure to be at your service. Therefore, we would like to be at your disposal on your next visit to your home Holiday Inn & Suites Mérida La Isla and to live up to your high expectations.Greetings

10/10 Excellent

ARMANDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great for our matters.
Stayed 1 night in Jul 2023
Response from Arturo Lagarda/Revenue Manager. on Jul 21, 2023
Dear Armando Thank you so much for your feedback, its very important to let us know about how you felt in your house Holiday In & Suites Mérida La Isla, to know how we could work better and provide you the best experience.One again, thank you so much for your preference, it was a pleasure to serve you, as always.

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very very good and safe
Stayed 1 night in Jun 2023
Response from Arturo Lagarda/Revenue Manager. on Jun 27, 2023
Dear Mr. PedroThank you for taking the time to tell us about your experience at Holiday Inn & Suites Mérida La IslaPlease know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future

10/10 Excellent

Manolo

Stayed 1 night in Apr 2023
Response from Arturo Lagarda/Revenue Manager. on Apr 17, 2023
Estimado Sr Manolo, muchas gracias por tomarse el tiempo de puntuar el servicio, nos complace saber que su estancia fue de su agrado.Nos gustaría contar nuevamente con su preferencia y tener el gusto de recibirle en su casa Holiday Inn & Suites Mérida La Isla¡Saludos cordiales!

10/10 Excellent

Anthony J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & comfortable hotel to stay at. Staff was friendly & very helpful. Beds were very comfortable & buffet breakfast was good. Area around the hotel has everything you need. Only downside to this property is that there is no pool.
Stayed 1 night in Feb 2023
Response from Arturo Lagarda/Revenue Manager. on Feb 8, 2023
Dear AnthonyThank you for taking the time to tell us about your experience at Holiday Inn & Suites Mérida La IslaPlease know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.

6/10 Okay

Josue

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There's no room Service after 9 pm. Lack of a Pool in the hottest city on the Peninsula, no jacuzzi or something to relax after a hard-working day.
Stayed 1 night in Jan 2023
Response from Arturo Lagarda/Revenue Manager. on Feb 4, 2023
Dear Mr JosueThank you for choosing Holiday Inn & Suites Mérida La Isla and for taking the time to provide feedback about your experience at the hotel.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your commentsKind regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Arturo Lagarda/Revenue Manager. on Jan 21, 2023
Muchas gracias por darnos su amable valoración de su reciente estancia en su casa Holiday Inn & Suites Mérida La Isla. Es todo un gusto tener la preferencia de su elección, nos reiteramos a sus ordenes para sus próximas estancias, siempre es gusto servirle¡Saludos cordiales!

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to be in front of a shopping area - nice and quiet location.
Response from Arturo Lagarda/Revenue Manager. on Dec 29, 2022
Dear MichaelThank you for taking the time to tell us about your experience at Holiday Inn & Suites Mérida La IslaPlease know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are glad that your stay with us was to your pleasantnessWe hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing our brand Holiday Inn.Kind regards

10/10 Excellent

Alejandro

Stayed 1 night in Nov 2022
Response from Arturo Lagarda/Reservaciones. on Nov 15, 2022
Estimado Sr CampuzanoGracias por dedicarnos parte de su tiempo para hablarnos acerca de su experiencia en el Holiday Inn & Suites Mérida La IslaDebe saber que su opinión es muy valiosa para nosotros. Utilizamos opiniones como la suya para hacer cambios continuamente en nuestra marca con el objetivo de mejorar la experiencia de nuestros huéspedes. Esperamos que nos dé la oportunidad de servirle de nuevo en el futuro.¡Saludos cordiales!

10/10 Excellent

Roberto

Stayed 3 nights in Sep 2022

10/10 Excellent

Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenientemente ubicado frenta a plaza la Isla, aislado de tráfico y ruido, con un excelente bar en el lobby
Stayed 2 nights in Jul 2022
Response from Arturo Lagarda/Reservaciones. on Aug 10, 2022
Muchas gracias por sus comentarios, nuestro objetivo es que su estancia sea la mejor en nuestra propiedad, esperamos poderle servir nuevamente en su próxima visita y hacerlo sentir como en casa. ¡Saludos cordiales!

8/10 Good

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service Good location close to shopping center
Stayed 2 nights in Jun 2022

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable gem in Merida
Very neat and clean. Excellent shopping location.
Stayed 1 night in May 2022

10/10 Excellent

Joel Antonio

Stayed 1 night in Apr 2022

10/10 Excellent

Jose

Stayed 1 night in Apr 2022

6/10 Okay

Roberto

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Una propiedad muy bonita y nueva en un area muy segura!
Stayed 2 nights in Mar 2022
Response from Pamela Urizar on Apr 7, 2022
Muchas gracias por sus comentarios. Esperamso vorlver a recibirlos pronto

6/10 Okay

Donn

Traveled with family
Liked: Staff & service, amenities
Property is located in new area close to mall and hospital, easy access for routes to go to different places near by (beaches, towns) Service was fantastic except for cleaning lady who sometimes forgot to provide fresh towels. Cleaning itself can be improved (shower) If you are looking for firm mattress or pillows this place will be no so comfortable. There is a minibar which is handy when you need to store medicine that require cool temperatures.
Stayed 6 nights in Mar 2022
Response from Pamela Urizar on Apr 7, 2022
We appreciate your comments, we are taking action on the points mentioned and improve our service We hope to see you soon and that you give us the opportunity to improve your satisfaction in your next stay. Best Regards

8/10 Good

Martin Emilio

Stayed 3 nights in Jan 2022

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Very nice hotel. Good service. Breakfast buffet was ok, but very limited fruit options. Room in excellent conditions and bed was comfortable. A pool would have been nice.
Stayed 2 nights in Jan 2022

4/10 Poor

John

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The biggest problem was we had no hot water and the front desk said. Oh well. No refund , no offer to a future stay. No solution for freezing showers.
Stayed 1 night in Jan 2022

10/10 Excellent

RICARDO

Liked: Cleanliness, amenities, property conditions & facilities
Excelente, las camas wow!!
Stayed 1 night in Nov 2021
Response from Pamela Urizar on Dec 7, 2021
Muchas Gracias por su comentarios, esperamos regrese pronto

10/10 Excellent

Jacqueline, Fort Lauderdale

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Merida, Yucatan has an average temperature of 102 F. They should have a Swimming pool.
Stayed 2 nights in Sep 2021
Response from Pamela Urizar on Oct 27, 2021
We appreciate your comments, and we hope to have that service in the future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Location was great near highway which circles Merida. The room were what I expected of Holiday Inn (clean and comfortable). The only setbacks were the hotel is still under construction and some of the amenities were not available.
Stayed 3 nights in Jul 2021
Response from Sales Manager on Aug 6, 2021
Dear guest, Receive a cordial greeting, thank you very much for your kind comments about your last stay in this house, Holiday Inn & Suites Mérida La Isla, we are delighted to know that you enjoyed the attention of our staff, we will answer your comment about the under construction as our goal is to achieve 100% of your satisfaction. We look forward to seeing you on your next visits to the beautiful city of Mérida, it will be a pleasure to serve you. Best regards,

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so nice at this hotel, I feel like part of the family when I stay there.
Stayed 2 nights in Jun 2021
Response from Sales Manager on Jul 2, 2021
Dear guest, Receive a cordial greeting and sincere thanks for your recent stay at your home at Mérida Holiday Inn & Suites Mérida La Isla, what a pleasure to know that you enjoyed the service and facilities, as we strive to meet your expectations. We hope to have the pleasure of continuing to serve you on your next visits to the beautiful city of Mérida. Best regards,

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was comfortable and spacious. The location, overall good, close to mostly everything. I guess that due to COVID restrictions, the hotel was working at low occupancy, which is probably the reason why things seemed a little slow, all around. Otherwise, nice hotel in a very convenient location. Staff was very friendly and helpful. They even have a free shuttle to take you anywhere up to 10k distance. Quite convenient.
Stayed 6 nights in Apr 2021
Response from Sales Manager on May 3, 2021
Dear guest, Thank you very much for taking the time to give us your valuable comments, it is a pleasure that you enjoyed the comfort of your room, as well as the location of the hotel, we will continue working to improve all areas of the hotel since your satisfaction is our main commitment. Again, thank you very much for your preference and we are waiting for you on your next visits to the City of Mérida, it will be a pleasure to serve you.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Every things very well the staff was kindly and courteous
Stayed 3 nights in Mar 2020
Response from Laureano Baas on Mar 23, 2020
We appreciate your feedback.We love that you had an excellent stay. We follow your orders

10/10 Excellent

Giovanni ..Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Laureano Baas on Mar 17, 2020
Gracias por sus comentarios encantados de poder atenderles

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean , still new but all functioning and staff very warm
Stayed 1 night in Feb 2020
Response from Laureano Baas on Feb 25, 2020
Thank you very much for your comments, looking forward to serving you again on your next visit

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities
If you are not a HGI member they have a bad customer service
Stayed 1 night in Feb 2020
Response from Laureano Baas on Feb 20, 2020
We appreciate your comments and work every day to give them the best service and quality they deserve

6/10 Okay

robertocarlos

Disliked: Amenities
Room service!! Terrible!!! Food poor quality and no taste!!
Stayed 2 nights in Jan 2020
Response from Laureano Baas on Feb 4, 2020
We appreciate your comments which are very valuable to us We will take actions in my restaurant area for improvements We follow your orders

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Over all ok but DONT order room service !!! Really sucks!!
Stayed 2 nights in Dec 2019
Response from Laureano Baas on Feb 4, 2020
We appreciate your comments which are very valuable to us We will take actions in my restaurant area for improvements We follow your orders

10/10 Excellent

Verified traveler

Stayed 3 nights in Nov 2019
Response from Laureano Baas on Feb 4, 2020
Gracias por sus comentarios los cuales son muy valiosos para nosotros A sus ordenes

10/10 Excellent

Fran, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very lovely and the staff very helpful. The included breakfast was very good. We would return gladly.
Stayed 1 night in Nov 2019

10/10 Excellent

Diego

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación fue perfecta para nuestras necesidades.
Stayed 1 night in May 2024
Response from Arturo Lagarda.// Revenue Manager. on May 22, 2024
Estimado Sr. SergioMuchas gracias por haber elegido Holiday Inn & Suites Mérida La Isla y darnos de su tiempo valorando el servicio de su estancia.Nos complace saber que fue de su agrado su visita, ya que nos es sumamente importante los comentarios que nos dan nuestros huéspedes, mismos que nos ayudan a estar al tanto de todas sus necesidades y comodidades para hacerlos sentir en casa.Esperamos tener el gusto de contar con su preferencia en su próxima visita y reiterarnos a sus órdenes para lo que necesite.¡Nuevamente, muchas gracias!Saludos cordiales

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Arturo Lagarda.// Revenue Manager. on May 22, 2024
Estimado Sr. Sergio.Muchas gracias por su confianza, y por tomarse el tiempo de darnos su valoración de nuestro servicio y de la calidad de su estancia en su casa, Holiday Inn & Suites Mérida La Isla.Deseamos tener el gusto de reiterarnos a a sus órdenes nuevamente y cumplir con todas sus necesidades.¡Saludos!

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó su ubicación y tranquilidad No me gustó que no me facturaron
Stayed 2 nights in Mar 2024
Response from Arturo Lagarda.// Revenue Manager. on May 14, 2024
Estimado Sr Mario. Muchas gracias por sus amables comentarios, sobre su reciente estancia en su casa Holiday Inn & Suites Mérida La Isla. Nos complace saber que su estancia fue satisfactoria, ya que nos estamos esforzando en poder cumplir con sus altas expectativas.Agradecemos la confianza que ha depositado en nosotros, estaremos poniéndonos en contacto con usted para verificar el tema de su factura.Sin más que agregar, nuevamente, muchas gracias por sus comentarios, es un placer reiterarnos a sus órdenes.

10/10 Excellent

Cuauhtemoc

Stayed 1 night in Mar 2024
Response from Arturo Lagarda.// Revenue Manager. on May 9, 2024
*Estimado Sr Cuauhtemoc.Reciba un cordial saludo y agradecimiento por tomarse el tiempo de compartirnos su opinión sobre su reciente estancia en Holiday Inn & Suites Mérida La Isla. Le agradecemos mucho su valoración, nos alegra que hayamos cumplido sus expectativas. Con mucho gusto seguimos a la orden para lo que se requiera, estaremos agradecidos de tener nuevamente el beneficio de su preferencia en su casa Holiday Inn & Suites Mérida La Isla

6/10 Okay

Juan Carlos

Liked: Cleanliness, property conditions & facilities
Le hace falta alberca y área de fular
Stayed 1 night in Apr 2024
Response from Arturo Lagarda.// Revenue Manager. on May 8, 2024
Estimado Sr. Juan Carlos.Muchas gracia por sus amable comentarios sobre su reciente estancia en su casa Holiday Inn & Suites Mérida La Isla.Le agradecemos de igual forma que se tomara el tiempo para poder compartir con nosotros su experiencia, le aseguro que sus comentarios será considerados para tomar cartas en el asunto y considerar la mejora que pueda implicar estas mejoras.Hacemos extensa la invitación desde su casa Holiday Inn & Suites Mérida La Isla, y esperamos tener el gusto de recibirle pronto.