Combined shower/tub, free toiletries, hair dryer, towels
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Reviews of Quality Inn Airport I-240

2.5 out of 5
Quality Inn Airport I-240
3105 Millbranch Road, Memphis, TN

Reviews

7.4

Good

Rating 10 - Excellent. 320 out of 1002 reviews" "
Rating 8 - Good. 341 out of 1002 reviews" "
Rating 6 - Okay. 150 out of 1002 reviews" "
Rating 4 - Poor. 95 out of 1002 reviews" "
Rating 2 - Terrible. 96 out of 1002 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Linda, Kapaa

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

8/10 Good

Norman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the price. Staff are very helpful.
Stayed 2 nights in May 2024

2/10 Terrible

LaSheena

Disliked: Cleanliness, staff & service, property conditions & facilities
The tub was dirty. The couch was broke. The fridge was warm and not cold. The bed was awful
Stayed 1 night in May 2024

2/10 Terrible

Jennifer

Traveled with partner
Liked: Cleanliness
There was a white truck with his headlights on my window for 3 hours (not kidding) and his music blasted (not kidding). I called the front office twice, once just after midnight and another time a little after 1am but got no reply. I got no sleep until after 3 am. Unfortunately, I had to be up for 7 am, so I am left to function on 4 hours of sleep, max. I’m so upset that I spent money for this and am REQUESTING A FULL REFUND. Check your cameras, you’ll see a truck with lights on for 3 hours. Check your phone records, you will see room #105 called twice.
Stayed 1 night in Mar 2023

8/10 Good

Steven

Stayed 1 night in Apr 2024

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very convenient stop over between the airport and Graceland
Stayed 1 night in Apr 2024

6/10 Okay

Wayne

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Well worn carpet ,Door in room wont close tight, noisy road outside motel, nonstop traffic. Breakfast was good.
Stayed 1 night in Apr 2024

8/10 Good

sebri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all it is safe clean and quite area
Stayed 5 nights in Apr 2024

10/10 Excellent

Lillian, Los Angeles

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little worn around the edges, but clean and comfortable. And conveniently right near the airport with easy access and easy parking!
Stayed 1 night in Apr 2024

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Carol (I think that was her name) was super friendly at check in. Property and parking is gated, so felt very safe.
Stayed 1 night in Apr 2024

8/10 Good

Jim, Tallahassee

Liked: Staff & service
The website indicated it was a renoveted facility, but but tube, carpet needs replacement and some areas around show rust
Stayed 2 nights in Apr 2024

10/10 Excellent

Ingrid

Stayed 3 nights in Apr 2024

6/10 Okay

Kimberly

Stayed 1 night in Apr 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Kind helpful friendly. Speedy checkin clean rooms, parking secure behind a fence. Little noisy on the street but if that’s all o can complain about it was fine. For the price I’d stay again.
Stayed 1 night in Apr 2024

8/10 Good

Jenifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My only critique would be that the bathrooms could be remodeled; they are outdated. The staff was very friendly and efficient. There was a commotion one night with people above me. The staff addressed the situation when I complained.
Stayed 3 nights in Mar 2024

10/10 Excellent

Denise

Liked: Staff & service, property conditions & facilities
I felt safe. The room was clean. They need some updated furniture and toilet was no secure. I was there one night it is sufficient.
Stayed 1 night in Mar 2024

8/10 Good

thomas

Stayed 1 night in Mar 2024

6/10 Okay

Marsha

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Comfy bed but dirty bathroom and didn’t feel safe
Stayed 1 night in Mar 2024

10/10 Excellent

Sofia

Traveled with group
Liked: Cleanliness, staff & service
Very friendly staff and quick to respond to questions.
Stayed 1 night in Mar 2024

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

JOHN d

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the chicken
Stayed 1 night in Mar 2024

8/10 Good

May

Traveled with family
Liked: Cleanliness, property conditions & facilities
Pretty good staff is friendly
Stayed 6 nights in Feb 2024

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities
All and all is good
Stayed 13 nights in Feb 2024

2/10 Terrible

Zoe

Stayed 1 night in Feb 2024

4/10 Poor

Junior

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The shower was leaking and the smells so weird. I asked no smoked room and I some guess were smoking. It is not write.
Stayed 3 nights in Feb 2024

10/10 Excellent

Gang

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Quality Inn was much better than another Memphis area hotel where I stayed several nights last June in 2023: Its breakfast quality was much better, its environment safer, and its distance to the Memphis airport much closer. If I ever have to travel to the Memphis area again, I will select this hotel once again.
Stayed 3 nights in Feb 2024

2/10 Terrible

Lynda

Disliked: Cleanliness, staff & service, property conditions & facilities
This is located in a VERY dangerous area!!!!!
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and very good treatment in the lobby. They helped me to change the room from a smoker's room to a non-smoking one. Since the pre-booking, I made it on xpedia and it didn't specify it. Good place to rest calmly
Stayed 1 night in Jan 2024

2/10 Terrible

Paul

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Paul

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Lights didn’t work in the room ac didn’t work
Stayed 1 night in Dec 2023

10/10 Excellent

gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Andreia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Kimberly

Stayed 1 night in Jan 2024

2/10 Terrible

Madeline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The whole place smells like cigarettes and weed. We barely got into the room and sat down before feeling nauseous. It was a nonsmoking room, but clearly people smoke in it often. We had to leave and find another hotel. The room appeared cleanish… no visible dirt or bugs, but we were only in the room for 10 minutes. Didn’t look at the bedding condition or anything. People must often leave due to smoke smell because the desk attendant and manager didn’t question me at all, just apologized and issued a refund right away.
Stayed 2 nights in Dec 2023

10/10 Excellent

gary

Stayed 1 night in Jan 2024

8/10 Good

Sherry

Liked: Staff & service
Comfortable
Stayed 1 night in Dec 2023

8/10 Good

JOHN, HUNTINGTON

Traveled with family
Liked: Staff & service
Gated parking good. Very noisy from airport all night long. Contanintal breakfast was a microwave sausage cheese biscuit. Close to airport parking, good. Fast food nearby, good.

8/10 Good

Martin

Stayed 1 night in Dec 2023

10/10 Excellent

Rick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Percy

Liked: Cleanliness, staff & service
There were no major issues, but if u r looking for luxury, this is definitely not it. Tissue is not soft; towels are of poor quality. It’s like they chose the cheapest item for everything that is needed in a hotel room. Will I stay at another Quality Inn… only if it’s my last option. The price was good for an almost last minute trip. I had a place to slumber while visiting Memphis, TN.
Stayed 3 nights in Dec 2023

8/10 Good

Isadora

Stayed 1 night in Dec 2023

2/10 Terrible

Drea

Disliked: Cleanliness, staff & service, property conditions & facilities
Will not be coming back. Have bed bugs
Stayed 2 nights in Dec 2023

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
If you are out if this property or outside of Graceland, it is a scary place!
Stayed 1 night in Dec 2023

8/10 Good

Alyson

Traveled with group
Liked: Cleanliness, staff & service
The bathroom door would not open all the way so we had to climb over the toilet to get in
Stayed 2 nights in Dec 2023

10/10 Excellent

Behnam

Liked: Cleanliness, staff & service
We had a good and comfortable stay.
Stayed 1 night in Nov 2023

2/10 Terrible

Sadie

Stayed 1 night in Nov 2023

10/10 Excellent

JASON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Arsen

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Since it is airport hotel, I would expect a shuttle service, at least a paid service.
Stayed 1 night in Nov 2023

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023