施設の正面 (日没後)

ラディソン オン フラッグスタッフ ガーデンズ メルボルンの口コミ

4.5 out of 5

口コミ

9.0

とても素晴らしい

評価 10 - 1004 件の口コミ中 632 件が非常に良い" "
評価 8 - 1004 件の口コミ中 257 件が良い" "
評価 6 - 1004 件の口コミ中 73 件が普通" "
評価 4 - 1004 件の口コミ中 29 件が不満" "
評価 2 - 1004 件の口コミ中 13 件が非常に不満" "

9.2/10

清潔度

9.2/10

スタッフとサービス

8.6/10

設備とサービス

8.6/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

YUKIKO

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were very friendly, the reception staff, restaurant staff and cleaning staff were all very nice. It was very convenient as it was close to the train station and tram station.
2024 年 5 月に 3 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear YUKIKO,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.It is always a pleasure to receive positive feedback and I am pleased to read that you had a fabulous stay with us.On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 (良い)

iizuka

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
マーケットや駅も近くにあり快適に過ごせました。
2023 年 12 月に 2 泊滞在
Justin Phillipsからの返信 (投稿日 : 2023 年 12 月 26 日)
Dear iizuka,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased to read that you had a comfortable stay with us and enjoyed our location next to the Queen Victoria Market.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Kind regards, Justin Phillips General Manager

8/10 (良い)

Keiko

Not good for the hot water supply and Shower system is poor.
2023 年 9 月に 2 泊滞在
Justin Phillipsからの返信 (投稿日 : 2023 年 9 月 18 日)
Dear Keiko,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I apologise for the inconvenience you experienced during your stay with us. I appreciate you bringing this to my attention. I have shared your comments with our Maintenance Manager, who will review the matter and take appropriate action.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 (良い)

IZUMI

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
4泊利用しました。トラム、地下鉄駅前から近く移動も楽にできます。 部屋も広々と快適に寝ることができました。少し残念な点は、シャワーが固定式でお湯と水が別々で調節しなくてはいけない点でした。後は、良かったです!
2023 年 8 月に 4 泊滞在
Justin Phillipsからの返信 (投稿日 : 2023 年 8 月 21 日)
Dear IZUMI, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased to read that you had a fabulous stay with us and enjoyed our spacious room.On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

6/10 (普通)

Hirofumi

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
トラムの駅からも近く、ヴィクトリアマーケットも徒歩ですぐなので、便利でした。朝食も含めて施設やサービスも良かったです。 ただ、部屋のエアコンが全く効かなかったので、常に少し寒かったです。
2023 年 5 月に 3 泊滞在
Justin Phillipsからの返信 (投稿日 : 2023 年 5 月 8 日)
Dear Hirofumi, Thank you for taking the time to rate your stay at the Radisson on Flagstaff Gardens Melbourne.I am delighted to see that you enjoyed your overall experience with us and thank you for pointing out the air conditioner issue. I have shared your feedback with our Maintenance Manager who will review this and send a team member to fix it.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards, Justin PhillipsGeneral Manager

6/10 (普通)

michiyo

家族旅行
良かった点 : 清潔度、スタッフとサービス
3人での予約でしたがスリッパ、バスローブがひとつも無く、アメニティなども不足していて、頼んで持ってきてもらいました。スタッフの方の対応は良かったです。
2023 年 4 月に 2 泊滞在
Justin Phillipsからの返信 (投稿日 : 2023 年 4 月 13 日)
Dear michiyo,Thank you for taking the time to share your experience at the Radisson on Flagstaff Gardens Melbourne. I am sorry to hear that your stay was not a complete success as you have mentioned. I have shared your feedback with our Executive Housekeeper who will review this and take appropriate action.On a positive note, thank you for your kind words regarding our team members; this means a lot to us all.On behalf of our entire team at Radisson on Flagstaff Gardens Melbourne, I look forward to seeing you again when your travels bring you back to the area. Warm regards,Justin PhillipsGeneral Manager

6/10 (普通)

Mai

2022 年 10 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ビクトリアマーケットのすぐそばです。
ビクトリアマーケットのすぐそばです。また公園が目の前で落ち着いて滞在できました。
2020 年 12 月に 2 泊滞在
Justin Phillipsからの返信 (投稿日 : 2020 年 12 月 21 日)
フィードバックをありがとうございます。公園を楽しんだと聞いてうれしいです。チーム全体を代表して、ありがとうございました。ラディソンオンフラッグスタッフガーデンでまたお会いできることを楽しみにしております。

10/10 (非常に良い)

Asara13、tokyo

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
清潔で、スタッフも優しくホスピタリティに溢れていました。シャワーの仕切りがあまりないため、シャワーを浴びると浴室洗面台の部屋の湿度がかなり高くなってしまいますが、総合的にはとても良かったです。またメルボルンに行った際は泊まりたいです。
2020 年 3 月に 3 泊滞在
Justin Phillipsからの返信 (投稿日 : 2020 年 3 月 10 日)
Dear Asara13, Thank you for taking the time to leave a review of your experience at Radisson on Flagstaff Gardens. I am pleased to know you had a comfortable stay at the Hotel and thank you for your feedback about our clean facilities and hospitable, friendly staff. Thank you and we look forward to welcoming you back to the Hotel soon. Kind regards,

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2020 年 1 月に 4 泊滞在
Justin Phillipsからの返信 (投稿日 : 2020 年 1 月 28 日)
Thank you for taking the time to leave a rating of your experience at Radisson on Flagstaff Gardens. Appreciate the support.

8/10 (良い)

katy、Kyoto,JAPAN

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ホテルも、併設しているレストランのスタッフも素晴らしかったです。ロビーにウォーターサーバーのサービスがあるのが、とても便利でした。ベッドメイキング後は新しいお水が用意されているのも、大変助かりました。
2019 年 12 月に 4 泊滞在
Justin Phillipsからの返信 (投稿日 : 2020 年 2 月 5 日)
Dear Katy, Thank you for taking the time to leave a review of your experience at Radisson on Flagstaff Gardens. I am pleased to know you had a pleasant stay and we appreciate your feedback about our wonderful staff at the Hotel and at HQ's on William. On behalf of everyone, we look forward to welcoming you back soon. Kind regards,

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
価格高めだが、立地もよい高級なホテル
全体としては★★★★☆ 宿泊部屋 Standard Room/大人 1 名/禁煙/クイーンサイズベッド Cost/価格 ★★☆☆☆ 1人で1.6万円/人。まぁひとりだから高いよね。。。^^; 2名以上ならリーズナブルになるんですが、ひとりなのでこの評価になりますがやむなしですいません。 立地 ★★★★☆ メルボルン国際空港からSky Busで。最寄りのバス停から徒歩圏内。メルボルンは坂がなく道がないから歩きやすい。マーケットも近いし、何より向かい公園が癒される。星5つでなく4つなのは、メルボルンはやはり川沿いのほうが雰囲気は良い。こちらも十分よいのだけど、その分ということで。 部屋 ★★★☆☆ コンパクトでシック、落ち着いた感じで清潔感もあり。そして、いいホテルだからスリッパも当然ついてます^^ 西日ががっつり入る部屋でした笑 設備 ー GYMがついてたはずなのだが時間がなくてみにいけず、残念。。。なのでノー評価。 清潔感 ★★★★☆ 問題なし。部屋だけでなくホテル全体が清潔に保たれてました。 風呂 ★★★★☆ バスタブなし!わかって予約してるんですが、残念。シャワーは問題なし。水はけも問題なし。清潔感あり^^ アメニティ ★★★★☆ Bath関連はRadisoonオリジナル。んー可もなく不可もなく。バスローブついてて、室内用スリッパも2つ。変換アダプタもおいてありました。 コーヒーは豊富だった。とくに、他ではあまりみないホットチョコレート!!笑 そして、何よりミネラルウォーターがうれしい。こっちは高いから。しかも2本(本来家族用ルームだからね)。次の日もきちんと補充してくれてました! あと、ホテルズドットコムでシルバー会員だったのでワインも。スタッフがきちんとお部屋まで届けてくれて、赤か白を選べました。ありがとございます^^ Wifi ★★★★★ 快適に使えました。そして、結構強く電波吹かせてくれているので、向かいの公園でも使えるという笑 公園でのんびり御飯たべながらWifiを使わせてもらいました^-^ スタッフ ★★★★★ スタッフの方々は優しいしノリがよかった^^ そもそも宿泊に問題がないとあまりスタッフと話す機会がないのが当然なんだけど、少ないコミュニケーションでも良い対応でした。 その他 このホテルに関してだけではないのだけど、オーストラリアはホテルの窓が汚いところが多いなぁと感じましたね。Radissonのような綺麗なホテルでも窓は汚れてる、、、日本ってすごく窓拭いてあるんだな、と実感しました^^
2019 年 12 月に 2 泊滞在
Justin Phillipsからの返信 (投稿日 : 2020 年 1 月 5 日)
ラディソンオンフラッグスタッフガーデンズでの体験について、広範にわたるレビューをお寄せいただきありがとうございます。 当ホテルでのご滞在を楽しんだことを嬉しく思います。また、クリーンルーム、良好なWiFi接続、素敵な設備についてのフィードバックに感謝します。 ラディソンのスタッフ全体を代表して、ありがとうございます。ホテルにすぐに戻ってくることを楽しみにしています。 Kind regards,

10/10 (非常に良い)

Traysi

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really close to an amazing market and easy to get to all the main sights of Melbourne. Lovely big room with great shower. Very clean
2024 年 5 月に 5 泊滞在

10/10 (非常に良い)

Dylan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very enjoyable stay
2024 年 5 月に 3 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 5 月 29 日)
Dear Dylan,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.I am pleased to read that you had a fabulous stay with us and enjoyed the overall experience here.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 (良い)

Paul

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love the gardens opposite the area has a good vibe
2024 年 5 月に 1 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 5 月 29 日)
Dear Paul,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.I am pleased to read that you had a fabulous stay with us and enjoyed the vibes in our neighborhood.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 (良い)

Felino、bloomfield

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel location is walkable to most of the sites I wanted to visit. Dining also has good choices of restaurants.
2024 年 5 月に 3 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 5 月 29 日)
Dear Felino,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.I am pleased to read that you had a fabulous stay with us!It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 (非常に良い)

Youhong

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It would be nice if the room can have a microwave.
2024 年 5 月に 3 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Youhong, Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.I appreciate your suggestion regarding providing a microwave in a room. However, to maintain hygiene and avoid cross-contamination, we have decided not to provide microwaves in the rooms. Thank you for your understanding.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

2/10 (非常に不満)

Lily

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
My bed was so smiley everything on bed was horrible smell like someone slept in the bed for a month it was so bad I could sleep contacted front day some came and changed but stink was still horrible one day they just came up and sprayed the bed was even worse like pesticides Bathroom sink was cracked Carpet was so dirty my new slippers were solid black on bottom After a couple of weeks they moved my room not much better I was there for about 20 days than could take it for the last three day I they made me pay for one more night ripe off I would go out every morning and come back at about 1:30 and room was never cleaned i would have to wait in hall Hotel was very old and showed it Worst hotel I ever stayed in Staff on front desk were not helpful at all
2024 年 4 月に 24 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Lily, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am sorry that your recent stay fell short of your expectations and apologise for the inconvenience and discomfort this caused. While our Front Office team offered you new room options during your stay, I regret that we could not make your stay a memorable one.I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons. Warm regards,Justin PhillipsGeneral Manager

8/10 (良い)

Irene

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good hotel
2024 年 4 月に 3 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Irene,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.I am pleased to read that you had a fabulous stay with us, and many thanks for your kind words!It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 (良い)

Gregory

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice corner room on the second floor. Queen Victoria Market ( a must see) only a 2 minute walk away, very walkable location. Wonderful staff. Only negative was that our rental car was broken into while parked at the recommended off site lot. The front desk staff and MOD were very caring and helpful assisting us through the process. Thank you again.
2024 年 5 月に 3 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Gregory,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.I am glad you enjoyed your recent stay with us and appreciated the wonderful service you received from our ambassadors.However, I am sorry to hear about the incident with your rental car but I am pleased our team could assist you promptly.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 (非常に良い)

Susan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay in the city.
2024 年 2 月に 1 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Susan,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.I am pleased to read that you had a fabulous stay with us and enjoyed our convenient location.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 (非常に良い)

Rakesh

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2024 年 5 月に 2 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Rakesh,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for rating so highly.I am pleased that you had a fabulous stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 (良い)

Kathleen

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
A bit dated. The shower water seeped under the glass all over the floor which was a slipping hazard not to mention messy. Went to have a coffee and there were no coffee mugs available so we had it in a glass. However, every staff member I had contact with was extremely pleasant. Super friendly. Hotel just needs a little update.
2024 年 5 月に 1 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Kathleen,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I sincerely apologise for the disappointment you experienced during your recent stay. I have shared your feedback with our relevant department heads for review and further action.On a positive note, I am glad to hear that you enjoyed the excellent service you received from our ambassadors. Your kind words and compliments have already been shared to the entire team; it has been a tremendous source of encouragement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 (非常に良い)

Wai Ying

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall I am very happy with the services provided.
2024 年 5 月に 6 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Wai Yang, Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.I am pleased to read that you had a fabulous stay with us and enjoyed the excellent service you received from our team members. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I am sure the team will be delighted to know we met that service goal. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

6/10 (普通)

Fernando、tampico

気になった点 : 施設のコンディションと設備
Very old and with lack of manteinance property, conveniently located close to the Victoria Market and across a nice Park.
2024 年 3 月に 3 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Fernando, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am sorry that your stay was not a complete success and I apologise for the inconvenience this may cause. On a positive note, I am delighted that you enjoyed our convenient location.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 (非常に良い)

ashaary

良かった点 : スタッフとサービス、施設のコンディションと設備
Credit for staff housekeeping old guys at level 4. He really nice. 👍
2024 年 5 月に 3 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear ashaary,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.I am pleased to read that you had a fabulous stay with us. Additionally, I greatly appreciate your kind words in relation to the level of service offered by Warren from Housekeeping. I look forward to sharing your compliments with him to make his day!It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

6/10 (普通)

Susan

グループ旅行
良かった点 : 清潔度
Transportation was convenient for our needs.
2024 年 5 月に 4 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Susan,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.I am pleased to read that you enjoyed the proximity of our hotel to public transportation in the area.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 (非常に良い)

Warren

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent customer service. I had made a mistake on my booking. The gentleman at the reception desk was very accommodating even upgrading us at no extra charge.
2024 年 5 月に 1 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Warren, Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.I am delighted to know that you had a seamless check-in experience with us and appreciated the excellent service you received from Itthi from Front Office. I look forward to sharing your compliments with him and I am sure your kind words will make his day.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 (良い)

Amanda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place to stay. Staff friendly. Rooms need abit updating (pulled carpet threads everywhere)
2024 年 5 月に 3 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Amanda, Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

4/10 (不満)

Reinelle

Bad area run down hotel room disappointing
2024 年 4 月に 2 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Reinelle, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am sorry that your stay was not a complete success due to the condition of our hotel. I look forward to bringing your comment up in our internal meeting to explore possible improvements.Warm regards,Justin PhillipsGeneral Manager

10/10 (非常に良い)

Gloria

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Although I arrived early, I was able to check in straight away and was upgraded to a very nice room on the 9th floor. It was clean and spacious with a very comfortable king size bed. Breakfast was very good, with a choice of made to order eggs, but I found the dinner options were fairly limited so didn't eat in the restaurant.
2024 年 4 月に 2 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Gloria,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.It is always a pleasure to receive positive feedback. I am pleased to read that you had a fabulous stay with us and enjoyed our seamless check-in experience, clean and spacious rooms with comfortable bed and good buffet breakfast.Your feedback regarding the limited options for our dinner menu has been noted. Our culinary chef will review this and come up with a more varied menu featuring locally-sourced produce to enhance our guests' overall experience.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 (非常に良い)

Lyle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place for a quick Melbourne stopover. Clean room, comfy bed and handy to cbd.
2024 年 4 月に 1 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Lyle,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback. I am pleased to read that you had a fabulous stay with us, and enjoyed our clean room, comfortable bed and convenient location.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 (非常に良い)

Michelle

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 5 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Michelle,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased that you had a fabulous stay with us.On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

4/10 (不満)

Lynette

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Very old property, needs updating. No sound-proofing. Room next to lifts and you could hear housekeepers talking very loudly outside room door very early in the morning.
2024 年 2 月に 1 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Lynette,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I apologise for the noise issue from the corridor. I have shared your feedback with our Maintenance Manager, who will review it and come up with a suitable solution to minimise the noise and enhance our guest experience.I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons. Warm regards,Justin PhillipsGeneral Manager

10/10 (非常に良い)

Bonnie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely hotel; quiet, clean, good amenities, close to circle free tram, well-appointed.
2024 年 4 月に 2 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Bonnie, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us, and I greatly appreciate your kind words regarding our clean rooms, good amenities, and overall loveliness.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 (非常に良い)

Mary

2024 年 4 月に 6 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Mary,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for taking the time to rate us so highly. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 (非常に良い)

Glenn

2024 年 4 月に 1 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Glenn,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased that you had a fabulous stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 (非常に良い)

Thomas

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place to stay in the city
2024 年 4 月に 1 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Thomas,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 (良い)

Sally Ann

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location, great staff
2024 年 4 月に 3 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Sally Ann,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback. I am pleased to read that you had a fabulous stay with us and enjoyed our convenient location as well as the excellent service you received from our team members. Your kind words and compliments have already been shared to the entire team; it has been a tremendous source of encouragement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Kind regards, Justin Phillips General Manager

10/10 (非常に良い)

Jennifer

グループ旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
In a good area,helpful staff
2024 年 4 月に 3 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 4 月 14 日)
Dear Jennifer,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us and enjoyed our convenient location in a free tram zone right across from the Flagstaff Gardens, as well as the excellent and helpful service you received from our ambassadors. Your kind words and compliments have already been shared to the entire team; it has been a tremendous source of encouragement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 (良い)

Craig

2024 年 3 月に 1 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Craig, Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for rating us so highly.It is always a pleasure to receive positive feedback and I am pleased that you had a fabulous stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 (非常に良い)

Kirti

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 4 月 14 日)
Dear Kirti,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased that you had an enjoyable stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 (非常に良い)

George

2024 年 4 月に 2 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear George,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne. I am pleased that you had a fabulous stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 (良い)

William

2024 年 4 月に 4 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear William,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased that you had a fabulous stay with us.On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 (非常に良い)

James、NSW

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient location
2024 年 4 月に 1 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear James, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback. I am pleased to read that you had a fabulous stay with us and enjoyed our convenient location.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 (非常に良い)

Dominique

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Only stayed one night but the room was great and staff were very friendly
2024 年 4 月に 1 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Dominique,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us, and enjoyed our great room as well as the friendly and excellent service you received from our ambassadors. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I am sure the team will be delighted to know we met that service goal. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 (非常に良い)

Suman

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Walking distance from the Bourke Street Mall and the tram stop and train station is a short walk from the hotel. Super convenient area to stay and explore Melbourne with many fun family activities close by and easily accessible.
2024 年 4 月に 4 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Suman,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased to read that you had a fabulous stay with us.On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you when your travel bring you back to the area!Warm regards,Justin PhillipsGeneral Manager

10/10 (非常に良い)

Russell、Paddington

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent reception service. Nice clean and tidy room.
2024 年 4 月に 4 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Russell,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback, and I am pleased to read that you had a fabulous stay with us and enjoyed our clean and tidy room, as well as the excellent service you received from our team members. Your kind words and compliments have already been shared to the entire team; it has been a tremendous source of encouragement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 (良い)

Joyleen Mary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Propert was clean , walkable distance to the CBD and a tram close by
2024 年 3 月に 3 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Joyleen Mary, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback. I am thrilled to read that you had a fabulous stay with us and enjoyed our cleanliness and convenient location.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 (良い)

Bruce

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel convenient location
2024 年 4 月に 3 泊滞在
Justin Phillipsからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Bruce, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased to read that you had a fabulous stay with us and enjoyed our convenient location.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager