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Reviews of Maldron Hotel Manchester City Centre

4 out of 5
Maldron Hotel Manchester City Centre
Charles Street, Manchester, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 384 out of 611 reviews" "
Rating 8 - Good. 132 out of 611 reviews" "
Rating 6 - Okay. 54 out of 611 reviews" "
Rating 4 - Poor. 20 out of 611 reviews" "
Rating 2 - Terrible. 21 out of 611 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff very accommodating for last minute changes due to flight disruptions and sensitive to customer needs. This will be my first choice hotel in Manchester from now on.
Stayed 2 nights in May 2024

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

mo

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Booked for one night only. Encountered a horrible and nasty night manager at 3am coming back from a night out with a friend who wouldn't let additional guests enter until 8am. He was rude and tried to chuck her out onto the street. On top of that the next door room holding a party being anti social and making a ton of noise. Never staying here ever again
Stayed 1 night in May 2024

10/10 Excellent

Louise

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really, really nice staff - makes all the difference when the staff appear to like where they're working. I felt that the staff took a pride in their job and this in turn was passed on to us,the guests. If I get an opportunity to come to Manchester again, this will be my first choice.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a new building so all is very clean and tidy. Staff are helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Nicola

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location and cleanliness. Staff were helpful and friendly. I would stay here again. Good parking too.
Stayed 2 nights in May 2024

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed her a night for a gig at Yes 1 minute away , nice big room lovely space , fab bathroom, the breakfast was Fantastic we paid £105 for bed and breakfast great value we would definitely stay here again
Stayed 1 night in May 2024

2/10 Terrible

Sajad

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impolite staff which was absolutely a shame!!!
Stayed 1 night in May 2024

10/10 Excellent

Gillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, good drinks and breakfast. Rooms good standard
Stayed 1 night in May 2024

10/10 Excellent

Sean Michael

Liked: Staff & service, amenities, property conditions & facilities
Can't fault the hotel and bang next to the car park. I'm disabled and can't walk far though so had to uber to northern quarter and old Trafford areas. There's things like KFC and Subway bang next door but couldn't find a nice sit down restaurant and a lot of the side streets were a bit run down and scary at night. Saying that though I had a wonderful time, the hotel was great, and for another short stay I wouldn't think twice about booking again
Stayed 2 nights in May 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

sadegh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cozzzzzy place
Stayed 2 nights in May 2024

2/10 Terrible

Metthusha

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TERRIBLE! Customer service was disgusting. Wish we had booked a better hotel and enjoyed our stay in Manchester.
Stayed 1 night in May 2024

10/10 Excellent

M r, London Colney

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Town centre and location. It’s for commuting.
Stayed 2 nights in May 2024

10/10 Excellent

Sandeep, Rugby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location alot to do within walking distance, great shopping and eating places
Stayed 1 night in May 2024

10/10 Excellent

Mahbubur Rahman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Easy to find.
Stayed 1 night in May 2024

2/10 Terrible

Chloe

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Suzan

Traveled with family
Reasonably central although rather tucked away and a distance from the true city centre. Room comfortable with good facilities but noisy due to proximity to railway line. No teabags for morning tea. Good check in/check out.
Stayed 1 night in May 2024

10/10 Excellent

Dilshad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the room was big and comfortable. The bar and restaurants was brilliant and comfortable with a nice quiet/buzzy atmosphere. The staff were great too. Should’ve had better amenities, eg shower cap, slippers - those things you’d expect and need!
Stayed 1 night in Apr 2024

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Aaron

Liked: Cleanliness
Long check in times. Train noises from room on 13th floor. Room clean but very dim. Water hot, mattress very comfortable. Nice bar area, did not try the breakfast.
Stayed 1 night in Apr 2024

6/10 Okay

Chris

Stayed 2 nights in Apr 2024

10/10 Excellent

Shona

Stayed 2 nights in Apr 2024

8/10 Good

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in great location
Stayed 1 night in Apr 2024

10/10 Excellent

NICK, Pontefract

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to many attractions and clean and well priced
Stayed 1 night in Apr 2024

10/10 Excellent

Zackery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean smelled good and very modern in style. Comfortable beds and in the middle of the city very convenient.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nimay

Stayed 2 nights in Apr 2024

10/10 Excellent

Fahad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel and service
Stayed 2 nights in Apr 2024

10/10 Excellent

Chi Ming

Stayed 1 night in Apr 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, close to everything.
Stayed 1 night in Apr 2024

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service
Was okay for 2 nights - went to check in and was shown to a self check in station despite talking to a person. We also requested a high floor and it put us on a 2nd floor which was noted on booking so had to speak to another member of staff to get this sorted. Could hear doors being slammed all around the floor as well waking us up but for a hotel for a short stay it was okay considering the price.
Stayed 2 nights in Apr 2024

8/10 Good

Angelo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good mattress for sleeping and overall good hotel
Stayed 1 night in Apr 2024

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Ching Kwan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff at front desk and restaurant. Comfortable beds and shower. Nice buffet breakfast with a variety of food choice. An enjoyable stay.
Stayed 2 nights in Mar 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Chijioke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property.
Stayed 1 night in Mar 2024

10/10 Excellent

Eric, Crewe

Stayed 1 night in Mar 2024

8/10 Good

Cameron

Stayed 1 night in Mar 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

MS LINDA

Traveled with family
Liked: Amenities
Lovely stay and good location
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Wesam

Stayed 5 nights in Feb 2024

10/10 Excellent

alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Business traveler
Ashley is amazing on reception.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lynnette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 2 nights in Dec 2023

8/10 Good

M

Stayed 2 nights in Feb 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Jac

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, great breakfast, comfortable rooms, but ask for high floor and Oxford Road direction view. Room 514 impossible to have window open because of nightlife and railway noise.
Stayed 1 night in Feb 2024

4/10 Poor

Julie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay hotel was lovely and staff were helpful and friendly
Stayed 1 night in Feb 2024