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Reviews of easyHotel Málaga City Centre

1 out of 5
easyHotel Málaga City Centre
Avda Ingeniero Jose Maria Garnica, 6, Málaga

Reviews

7.8

Good

Rating 10 - Excellent. 263 out of 779 reviews" "
Rating 8 - Good. 278 out of 779 reviews" "
Rating 6 - Okay. 125 out of 779 reviews" "
Rating 4 - Poor. 63 out of 779 reviews" "
Rating 2 - Terrible. 50 out of 779 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Daniel, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and easy base while visiting Malaga. Easy location a short walk from train stop and shopping mall. Not fancy but has everything you need for a couple days visiting the city.
Stayed 1 night in May 2024

6/10 Okay

Matthew

Traveled with partner
Disliked: Amenities, property conditions & facilities
Very basic hotel and ammenities. Far away from the city centre (about 30 minute walk)
Stayed 2 nights in May 2024
Response from EasyHotel Málaga on May 22, 2024
Thanks for your visit Matthew. We would like to inform you that according to google maps, we are 16 minutes from Plaza de la Marina ( old town) may be half an hour away from here there are other points of interest :) We hope you will visit us again on another occasion. Best regards

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from Saludos de EasyHotel Málaga on May 21, 2024
Gracias por su valoracion!

6/10 Okay

Hector

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Inexpensive close to center and bus station..clean and modern only negative rooms are too small.
Stayed 2 nights in May 2024
Response from EasyHotel Málaga on May 22, 2024
Thanks for comming Hector! We hope to see you next time you visit Málaga. Regards from EasyHotel team

4/10 Poor

Yezmin

Disliked: Amenities
I didn't like it. No frills, not even a glass for water. Extremely dissatisfied.
Stayed 3 nights in May 2024
Response from EasyHotel Malaga on May 15, 2024
Hi Yezmin,We are sorry our hotel concept didn't resonate with you. Even though the issues you faced were part of what a budget hotel means, we do have disposable cups for our clients down at reception as well as other amenities. In any case, we would love if you give us a second chance :) Cheers!

10/10 Excellent

Harriet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money
Stayed 1 night in May 2024
Response from EasyHotel Málaga team on May 10, 2024
Thanks Harriet! We wish to see you next time in Málaga! Regards,

8/10 Good

Euclides

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is okay
Stayed 7 nights in Apr 2024
Response from EasyHotel Málaga on Apr 30, 2024
Thanks for your valoration! Hope to see you again soon, regards from EasyHotel Málaga team

6/10 Okay

Lisa

Disliked: Staff & service, property conditions & facilities
Nothing
Stayed 2 nights in Apr 2024
Response from EasyHotel Málaga team on May 9, 2024
Thanks for your comment, we hope to see you again, regards from EasyHotel Málaga team

10/10 Excellent

Francine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and helpful staff on arrival. Super clean facilities. Close to Train station María Zambrano if you travel by train. A good 15 min. walk to get to Alcazaba, cathedral and most dining terrace. Really enjoyable for a short stay.
Stayed 3 nights in Apr 2024
Response from Easyhotel Malaga on May 6, 2024
Hi Francine,Thank you for taking your time to leave us such a nice review. We are glad you enjoyed your stay and liked our staff, it is our most valuable resource. It is good to know you got our concept just right!We'd love to welcome you back anytime.Cheers!

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was just great, super helpful. Place is located close to Maria Zambrano train station, awesome location
Stayed 1 night in Mar 2024
Response from Regards from EasyHotel Málaga on Apr 22, 2024
Thanks for your comment! We're happy you enjoyed the stay with us :)

10/10 Excellent

Salah, Wimbeldon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff
Stayed 10 nights in Mar 2024
Response from EasyHotel team on Mar 27, 2024
Thanks for your comment! We really appreciated :) regards,

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
For the money it’s a great budget hotel. Convenient for the city. Super clean. Staff were lovely and very professional. Great black out blinds. We’ll definitely use again. Safe underground parking if you have a car at a reasonable cost, although large cars may struggle a bit with the lift. Many thanks.
Stayed 3 nights in Mar 2024
Response from Easyhotel Team on Mar 15, 2024
Hi,It was a pleasure to have you stay with us. We kindly thank you for your review, these comments motivate us to keep improving and providing our guests with our services in the best way possible. Cheers, Easyhotel Malaga Team

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent no frills hotel
Stayed 1 night in Mar 2024
Response from EasyHotel Málaga on Mar 13, 2024
Thanks for your valoration! Hope to see yo again :)

10/10 Excellent

Dieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024
Response from Un saludo del equipo easyHotel Málaga on Feb 27, 2024
Gracias por alojarse con nosotros, nos hace felices saber que disfrutó la experiencia y esperamos poder recibirle en su próxima visita a Málaga.

8/10 Good

James

Stayed 9 nights in Jan 2024
Response from EasyHotel Málaga team on Feb 15, 2024
Dear James, thanks for your comment and valoration. We're happy you liked your stay. Regards from EasyHotel team

6/10 Okay

Owen

Liked: Staff & service, property conditions & facilities
Cheap hotel. Could be cleaner but well located
Stayed 1 night in Feb 2024
Response from EasyHotel Málaga team on Feb 15, 2024
Thanks for your valoration. Hope to see you again. Regards from EasyHotel team

8/10 Good

A

Traveled with partner
Liked: Cleanliness, staff & service
Clean little box to sleep. It worth the price. There is no free parking though…
Stayed 1 night in Feb 2024
Response from EasyHotel Málaga team on Feb 15, 2024
Thanks for your valoration. We're happy to meet your expectations. Regards from EasyHotel team

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
The room had a nice bathroom. It was clean. The staff were friendly. However, there was a dispute over my check-out day. I had initially paid online for one night. After I had seen the room, I asked to pay cash for 4 extra nights. The person on reception calculated the cost for four nights (her words). In total, I believed I had paid for 5 nights (my initial booking plus 4 extra nights). The day before I was due to check out, they told me i had only paid for three nights. I would have to move to another room and pay for another night. I felt I was paying for their mistake but I say this as a warning to double-check everything has been understood.if you pay in cash. as they were changing their story each time I pointed out what happened. (At first, they told me I'd booked on a date that was earlier than I had). If I'd only paid for 3 nights why did the receptionist say I'd paid for 4? Why would she include the 1st night, when I'd already paid on-line? I'd already checked-in and been in the room before then asking for 4 extra nights.
Stayed 1 night in Feb 2024
Response from EasyHotel Malaga on Mar 5, 2024
Hi John,We are sorry for the inconvenience. After this, we are working on it so that it won't happen again by double checking, as you said, during every procedure with our costumers.In any case, we hope you'll give us another oportunity in the future. Kind regards from the team

4/10 Poor

Edward

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No Aircon in winter available and 28 degrees
This is a fairly nice hotel, however it was let down by a few points. I was told by reception that the air conditioning is not available in winter, even though it reached 28 degrees in our room. So we had the difficult decision of being hot, or having the window open and hearing the noise outside from the main road. The listing for the room does not say air conditioning some of the time. The water pressure in the shower was terrible, and the water temperature was affected but users in other rooms. The friend I shared the room with didn't like there was no wardrobe. Apart from these points the room was comfortable and clean and small. I think £50 per night is over priced for this hotel.
Stayed 2 nights in Feb 2024
Response from Easyhotel Malaga on Mar 15, 2024
Hi,thank you for your comment. We will use it to improve our services and pay more attention to detail.We are sorry not to meet your expectations. this hotel is a budget sort of place, limited in terms of room space, we must do without certain complements. Our facilities follow the design standards of the hotel chain.If you have read any different on any page that was not this or our official one, please let us know so we can correct it.On the other hand, our staff is down at reception 24/7 ready and open to solve any issue. Sometimes we even change your room to improve your comfort.In any case, we hope you might give us a second chance.Greetings from our team

10/10 Excellent

Lara

Very neat. Compact. Cozy.
Stayed 1 night in Feb 2024
Response from EasyHotel Málaga team on Feb 15, 2024
Dear Lara, thanks for your valoration and your comment. Hope to see you next time you vitis the city,

8/10 Good

Nati

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from EasyHotel Málaga team on Feb 15, 2024
Gracias por su valoración, un saludo.

8/10 Good

Kurt

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Personal muy amable y atento, ubicación genial y muchas cafeterías cercanas para desayunar bien
Stayed 1 night in Jan 2024
Response from Un saludo del equipo easyHotel Málaga on Feb 6, 2024
Gracias por elegirnos para su visita a la ciudad y por su comentario, nos alegra que encontrara con nosotros lo que necesitaba.Esperamos volver a recibirle.

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Clean, comfortable and good value
Stayed 1 night in Jan 2024
Response from Regards from easyHotel Málaga on Feb 6, 2024
Thanks for your comment, hope to see you again,

10/10 Excellent

Alfie

Stayed 2 nights in Jan 2024
Response from Un saludo del equipo easyHotel Málaga on Jan 18, 2024
Gracias por elegirnos para su visita a la ciudad y por su comentario, nos alegra que encontrara con nosotros lo que necesitaba.Esperamos volver a recibirle.

6/10 Okay

Sinead

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Family travel
Clean room but very small. Air con didn’t work and was very stuffy as window only opens partially. Friendly staff and is cheap and cheerful. Near plenty of cafes in station mall and Larios mall for breakfast etc. Easy to get to from María Zembrano Station.
Stayed 4 nights in Dec 2023
Response from Greetings from the easyHotel Malaga team on Feb 6, 2024
Thank you for staying with us and for your respectful comments that will help us to improve.We look forward to welcoming you again soon.

10/10 Excellent

Ghollamreza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from regards from EasyHotel team on Jan 11, 2024
Thanks for your comment!

8/10 Good

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities
Too small, no space for anything
Stayed 3 nights in Dec 2023
Response from regards from EasyHotel team on Jan 11, 2024
Thanks for your valoration!

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Equipo EasyHotel Málaga on Dec 28, 2023
Gracias por la valoración!

8/10 Good

Alan, kENDAL

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. The design of the rooms is a bit basic as regards hanging clothes, for example.
Stayed 1 night in Dec 2023
Response from EasyHotel Málaga team on Dec 28, 2023
Thanks for your visit, hope to see you again,

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and fast check-in. Walkable to Malaga downtown! It's also close to the bus terminal. It's functional, good for just one night – wouldn't recommend staying longer due to the very small rooms and on-site showers. But that's the concept.
Response from easyHotel Malaga team on Feb 6, 2024
Dear Stephanie,Thank you for staying with us.We are glad you enjoyed your stay. Thank you for your feedback and help us to improve.

8/10 Good

Nikki

Liked: Cleanliness, staff & service
The staff are very nice and friendly.
Stayed 4 nights in Dec 2023
Response from Greetings from the easyHotel Malaga team on Dec 19, 2023
Dear Nikki,Thank you for choosing us for your stay in the city.We look forward to welcoming you again soon.

8/10 Good

Paul

Stayed 1 night in Dec 2023
Response from Greetings from the easyHotel Malaga team on Dec 19, 2023
Dear Paul,Thank you for staying with us.We are glad you enjoyed your stay. Thank you for your review and help us to improve.

6/10 Okay

Dyann

Liked: Cleanliness
The room was so small you didn't have anywhere to put your phone charger except on the floor.
Stayed 1 night in Dec 2023
Response from Greetings from the easyHotel Malaga team on Dec 19, 2023
Thank you for choosing us for your visit to the city. The rooms are as in the pictures we have on the web. Being a budget hotel and being limited in room size we have to do without some facilities. Thank you for your review and help us to improve.

8/10 Good

Farhan

Liked: Room comfort
Good cheaper alternative
Good cheaper alternative in the city centre, but you get what you pay for, minimal service but a very good place to sleep which is good for solo travelling
Stayed 2 nights in Dec 2023
Response from Greetings from the easyHotel Malaga team on Dec 19, 2023
Thank you for staying with us, it makes us happy to know that you enjoyed the experience and we look forward to welcoming you on your next visit to Malaga.

8/10 Good

Chris

Liked: Property conditions & facilities
Decent budget Hotel
Pleasant hotel, fairly central and friendly staff. Room was a bit orange.
Stayed 2 nights in Dec 2023
Response from Greetings from the easyHotel Malaga team on Dec 19, 2023
Dear Chris,Thank you for staying with us.We are glad you enjoyed your stay. Thank you for your review and help us to improve.

10/10 Excellent

Basil

Liked: Staff & service, amenities, property conditions & facilities
EasyHotel is really affordable Place to stay and the area around the hotel is fantastic!
Stayed 10 nights in Nov 2023
Response from Greetings from the easyHotel Malaga team on Dec 19, 2023
Thank you for staying with us.We are glad you enjoyed your stay. Thank you for your review and help us to improve.

6/10 Okay

Louise

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Michael

Disliked: Staff & service, property conditions & facilities
Disappointed
The Good Good location very close to train/metro station easy check in as we arrived late adequately clean a few bits not great The not so good when we got back to the hotel after a few beers we walked in to a great puddle of water think the sink tap was leaking as it was loose went to reception to tell the girl about it but was told she couldn't move us but will provide 2 towels to mop it up at checkout after we had wrung the towels out and mopped up the fresh puddle we asked to leave our bag there for an hour while we went to get our hire car thinking the 5 euro charge would be waivered due to the puddle inconvenience but alas no just another shrug of the shoulders from reception would I stop again probably not unless it was a last resort
Stayed 1 night in Nov 2023
Response from Best regards from the easyHotel Málaga team on Dec 11, 2023
Thank you for staying with us.We are sorry we did not meet your expectations, if you would like to give us another opportunity we would be delighted to welcome you back.

8/10 Good

Ieva

Liked: Cleanliness, staff & service, room comfort
Hotel located close to central train station, easy accessible by walk. Room was clean, not so spicy, but it was ok for us. Keep in mind that sink is located in the room and bathroom is very tiny. Basiclly, hotels price is good for value
Stayed 1 night in Dec 2023
Response from Best regards from the easyHotel Malaga team on Dec 11, 2023
Thank you for staying with us.We are glad you enjoyed your stay. Thank you for your feedback and help us to improve.

10/10 Excellent

Arthur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Very friendly staff and easy walk into town centre. Will use again.
Stayed 1 night in Dec 2023
Response from Best regards from the easyHotel Malaga team on Dec 11, 2023
Thank you for staying with us, we are happy to hear that you enjoyed the experience and look forward to welcoming you on your next visit to Malaga.

6/10 Okay

Peter, POMPANO BEACH

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good place, everything, is minimalist.
Stayed 6 nights in Nov 2023
Response from Un saludo del equipo easyHotel Málaga on Nov 20, 2023
Estimado Peter,Gracias por elegirnos para su visita a la ciudad y por su comentario, nos alegra que encontrara con nosotros lo que necesitaba.Esperamos volver a recibirle.

6/10 Okay

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel rather basic no frills
Stayed 1 night in Nov 2023
Response from Best regards from the easyHotel Malaga team on Nov 20, 2023
Dear Marion,Thank you for staying with us and for your respectful comments that will help us to improve.We look forward to welcoming you again soon.

8/10 Good

Monica

Liked: Cleanliness, staff & service
It's ok. It was cheap and available. The room was very clean and the size was fine. Staff was friendly and competent. Safe building, staffed all night. It kind of felt like a dorm room. The mattress and pillow were unusually uncomfortable. And the mattress would have been very small for two people. Close to the train station but nothing else. It was good for my needs for one night but I would prefer to stay somewhere else for a longer stay.
Stayed 1 night in Nov 2023
Response from Un saludo del equipo easyHotel Málaga on Nov 16, 2023
Estimada Mónica,Gracias por alojarse con nosotros.Nos alegra que haya disfrutado su estancia. Gracias por su valoración y ayudarnos a mejorar.

10/10 Excellent

Abigail

Stayed 1 night in Nov 2023
Response from Un saludo del equipo easyHotel Málaga on Dec 11, 2023
Gracias por elegirnos para su estancia en la ciudad.

8/10 Good

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of small fridge in the room, and lack of storage space, besides that it was good
Stayed 5 nights in Nov 2023
Response from Best regards from the easyHotel Malaga team on Nov 16, 2023
Thank you for staying with us and for your respectful comments that will help us to improve.We look forward to welcoming you again soon.

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2023
Response from un saludo del equipo EasyHotel Málaga on Nov 8, 2023
Gracias por su visita y por su valoración,

8/10 Good

Najia

Liked: Cleanliness, staff & service, room comfort
Comfy stay
Budget hotel just outside of central Malaga. You get what you paid for. No thrills stay, the mattress was surprisingly comfortable so i had a good nights sleep. Could do with an update but it was cheap and cheerful and most importantly it was clean.
Stayed 3 nights in Nov 2023
Response from Regards from EasyHotel Team on Nov 8, 2023
Thanks for your stay here Najia, we're glad you find what you need. Hope to see you again!

8/10 Good

Iris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from equipo EasyHotel Málaga on Nov 6, 2023
Gracias por su visita! Un saludo,

8/10 Good

Manal

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Nov 2023
Response from regards EasyHotel Málaga on Nov 6, 2023
Thanks for the valoration!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but good hotel just down the road from the train station. Might not want to stay for a long time but was ideal the night before an early train
Stayed 1 night in Nov 2023
Response from regards from EasyHotel Málaga team on Nov 6, 2023
Thanks for your visit Michael!