Dear Guest,
Thanks for staying with us. We appreciate your feedback!
Best Regards
8/10 (良い)
Jumpei
家族旅行
2019 年 12 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good location from old city and they have own parking for free.
Breakfast is included and nice.
Spa is not available when I try to use at 22:00 so it was better it would be clearly stated.
Jumpei
2019 年 12 月に 1 泊滞在
BP. Hotel Managerからの返信 (投稿日 : 2019 年 12 月 31 日)
Dear Guest,
Thanks for choosing us and for sharing your review.
We always write to our Customers that the SPA close at 8pm. Sorry for this misunderstanding, I sicerely hope to welcome you for another stay with us.
With my Best Regards.
BP. Hotel Manager
10/10 (非常に良い)
宿泊されたお客様
2019 年 8 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2019 年 8 月に 1 泊滞在
Beatrice Pieraccini.からの返信 (投稿日 : 2019 年 8 月 24 日)
Dear Guest,
thank you for choosing us and for sharing your wonderful review.
Hope to welcome you for another experience.
With my Best Regards.
The Manager
Dear Guest,
thank you very much for your great feedback.
We are happy that your experience at the Celide was positive and we wait for your next visit.
Kind Regards
Dear Mr.Ikuo
we are glad that you have enjoyed your stay with us and the best service and dedication that every day we reserve for our guests.
Albergo Celide works to improve itself constantly and hoping that his future experience may be even more positive.
Regards
10/10 (非常に良い)
Peter
家族旅行, 小さなお子様連れの家族旅行
2024 年 5 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Incredibly friendly staff, great family room. Ideally located for exploring Lucca. Free parking. Hope to be back soon
Peter
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Gerald
カップルで旅行
2024 年 5 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good location. Very nice room. Close to the city center. Personal at the reception very friendly and supportive.
Gerald
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Claude
グループ旅行
2024 年 5 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really beautiful place with kind staff. Will recommend it to anyone.
Claude
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Pascale
カップルで旅行
2024 年 5 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel location, very welcoming and helpfull staff, love the restaurant!
Pascale
2024 年 5 月に 2 泊滞在
8/10 (良い)
Dino
2024 年 4 月 28 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The hotel is on a great location. Easy access to the inner wall of Lucca.
Dino
2024 年 3 月に 2 泊滞在
10/10 (非常に良い)
David
家族旅行
2024 年 4 月 24 日
The staff was excellent and our room was comfortable, clean and quiet.
David
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Byeong
2024 年 4 月 3 日
良かった点 : 設備とサービス
Clean and comfortable
Byeong
2024 年 3 月に 2 泊滞在
8/10 (良い)
Giovanni、Latina
カップルで旅行
2024 年 4 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stanza grande e pulita ma non da 4 stelle, direi un 3 superiore. Al check-in non vi è stato detto dell'offerta vip ma solo il giorno dopo, il problema però è di Expedia che non specifica in coda consiste e quindi non essendoci portati un costume non abbiamo potuto approfittare. Colazione con troppo cibo imbustato e pochi cornetti. Parcheggio gratuito ma non sufficiente per tutti.
Dear Dino, Thank you for your positive and flattering comment. We are happy that your experience at Celide met your expectations and we look forward to welcoming you again in the future.Best regards
8/10 (良い)
Phillip
2024 年 2 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good location. Friendly staff. Parking available. 2 km walk to historical center. Free bikes available to ride in the city.
Dear Philip, Thank you for your positive and flattering comment. We are happy that your experience at Celide met your expectations and we look forward to welcoming you again in the future.Best regards
G.ma Marinella, La ringraziamo per il Suo commento positivo e lusinghiero. Siamo felici che la Sua esperienza al Celide abbia soddisfatto le Sue aspettative e ci augiamo di poterLa accogliere di nuovo in futuro.Con i migliori saluti
G.le Angelo, La ringraziamo per il Suo commento positivo e lusinghiero. Siamo felici che la Sua esperienza al Celide abbia soddisfatto le Sue aspettative e ci augiamo di poterLa accogliere di nuovo in futuro.Con i migliori saluti
10/10 (非常に良い)
Michele
2023 年 12 月 18 日
Michele
2023 年 12 月に 1 泊滞在
10/10 (非常に良い)
francesco
2023 年 11 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ottimo hotel in posizione strategica.
Ben tenuto e con personale gentile.
Assolutamente consigliabile.
G.mo Francesco, La ringraziamo per il SUo feedback positivo e lusinghiero. Siamo contenti che abbia goduto appieno della Sua esperienza al Celide e a Lucca e ci auguriamo di poterLa accogliere nuovamente in futuro.Con i migliori saluti.
10/10 (非常に良い)
Gwynneth
家族旅行, グループ旅行
2023 年 10 月 19 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Just really wonderful clean rooms. Loved the staff and bar downstairs. Walkable to historic centre. Great value for money.
Dear Gwynneth, thank you for your feedback and the time you have dedicated to us. We are really happy that your stay at the Celide has been positive and we hope to welcome you again in future.Greetings from Lucca
Gentile Daniela, La ringraziamo per il Suo feedback positivo. Siamo felici che la Sua esperienza al Celide abbia soddisfatto le Sue aspettative e ci auguriamo di poterLa accogliere nuovamente in futuro.Cordiali saluti.
10/10 (非常に良い)
Carolyn
家族旅行
2023 年 10 月 16 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Clean Rooms and Friendly Staff
The staff was extremely helpful and friendly. The room was clean and fresh
I would definitely stay here again
Dear Carolyn, thank you for your feedback and the time you have dedicated to us. We are really happy that your stay at the Celide has been positive and we hope to welcome you again in future.Greetings from Lucca
Dear Guest, thank your for your great feedback. We are happy that your experience at the Celide has been positivie and we wait for your next visit.Best Regards
10/10 (非常に良い)
Randolph
2023 年 9 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Perfect for our visit. Outside the Lucca Wall so easy to park, but so close that walking was easy.
Great service, great breakfast, great room and bathroom and completely quiet.
Dear Randolph, thank you for your feedback and the time you have dedicated to us. We are really happy that your stay at the Celide has been positive and we hope to welcome you again in future.Greetings from Lucca
10/10 (非常に良い)
Helen
2023 年 9 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is clean, the staff are friendly and it is easy walking distance to the old city. I felt safe walking to and from the old city after dinner on my own.
Dear Helen, thank your for your great feedback. We are happy that your experience at the Celide has been positivie and we wait for your next visit.Best Regards
10/10 (非常に良い)
carmela
2023 年 9 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place to stay
Loved the location of the hotel … it was well kept and comfortable … I would recommend and stay here again
Dear Carmela, thank your for your great feedback. We are happy that your experience at the Celide has been positivie and we wait for your next visit.Best Regards
10/10 (非常に良い)
Tania C
2023 年 9 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect location
Hotel is in an excellent location. Close to the train station and across street from the old Town. Very friendly and helpful staff. Bed was very comfortable. Very clean place.
Dear Tania, thank you for your amazing review. We are happy that your stay at the Celide has been positive and we hope to welcome you again in future.Best Regards
Dear Kai Egil, thank you for your positive feedback. We are happy that you've fully enjoyed your stay at the Celide and we hope to welcome you again in future. Best regards
10/10 (非常に良い)
Frank
カップルで旅行
2023 年 9 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very helpful staff. The restaurant next door is excellent. They lend out bikes which allowed us to see and so much more locally. The location is excellent, just outside the city walls and walkable to the train station. Very clean. Would use again.
Dear Frank, thank you for your positive feedback. We are happy that you've fully enjoyed your stay at the Celide and we hope to welcome you again in future. Best regards
10/10 (非常に良い)
Natasha
2023 年 9 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient for walking to/from the train station and also right next to the walls. Preferred being a bit set apart from the touristy areas.
Dear Natasha, thank you for your positive feedback. We are happy that you've fully enjoyed your stay at the Celide and we hope to welcome you again in future. Best regards
10/10 (非常に良い)
Joseph
カップルで旅行
2023 年 9 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The front desk staff were very helpful. Rooms nice and clean. Very close to the walled city. Breakfast was decent .
Dear Joseph, thank you for your positive feedback. We are happy that you've fully enjoyed your stay at the Celide and we hope to welcome you again in future. Best regards
Dear Nicola, thank you for your positive feedback. We are happy that you've fully enjoyed your stay at the Celide and we hope to welcome you again in future. Best regards
Dear Oeyvind, thank you for your positive feedback. We are happy that you've fully enjoyed your stay at the Celide and we hope to welcome you again in future. Best regards
10/10 (非常に良い)
Christian
2023 年 8 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ich war schon zum zweiten Mal hier und auch dieses Mal war alles prima. Immer wieder gerne.
Dear Christian, thank you for your positive feedback. We are happy that you've fully enjoyed your stay at the Celide and we hope to welcome you again in future. Best regards
G.ma Ilaria, La ringraziamo infinitamente per il Suo commento lusinghiero. Siamo felice che la Sua esperienza al Celide e a Lucca sia stata di Suo gradimento e ci auguriamo di poterLa salutare nuovamente in futuro.Con i migliori saluti.
G.ma Sara, grazie per il Suo commento più che positivo. Siamo contenti che la Sua esperienza al Celide abbia soddisfatto le Sue aspettative. Ci torni a trovare presto!Cordiali saluti.
10/10 (非常に良い)
Jenny
カップルで旅行
2023 年 7 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Personale cortese, stanza molto pulita, parcheggio ampio e ben custodito, possibilità di utilizzare le bici dell'hotel, ottima colazione
G.ma Jenny, grazie per il Suo feedback lusinghiero. Siamo felici che abbia goduto appieno del Suo soggiorno a Lucca e al Celide e ci auguriamo di poterLa accogliere di nuovo.Cordiali saluti
G.mo Antonio, La ringraziamo per il Suo commento e il tempo che ci ha dedicato. Siamo felici che la Sua esperienza al Celide sia stata di Suo gradimento e l'aspettiamo di nuovo i futuro.Cordiali saluti.
Dear Mr Aarestrup, thank you for your amazing feedback. We are happy that your experience at the Celide has been positive and we hope to welcome you again in future.Best Regards
Gentile Daniele, La ringraziamo per il Suo feedback positivo. Ci fa molto piacere che la Sua esperienza al Celide sia stata di Suo gradimento e ci auguriamo di poterLa ospitare nuovamente in futuro. Cordiali saluti.
10/10 (非常に良い)
Monika
カップルで旅行
2023 年 7 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ein sehr gepflegtes,sauberes Hotel met super freundlichem Personal. Hilfsbereit.
Dear Monika, thank you for your amazing feedaback. We are happy that your experience at the Celide has been positive and we wait for your next visit.All the Best
8/10 (良い)
Peter
カップルで旅行
2023 年 7 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
De uitstekende ligging, tof restaurant vlak naast het hotel,gratis fietsen
Dear Peter, Dear Marie, thank you for your great review. We are happy that your experience at the Celide was positive and we hope to host you again in future.Best Regards
Dear Marie, thank you for your great review. We are happy that your experience at the Celide was positive and we hope to host you again in future.Best Regards
10/10 (非常に良い)
Clive
カップルで旅行
2023 年 6 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Really convenient location for city and station. Clean and modern hotel with very friendly staff. Excellent stay.
G.ma Monica,La ringraziamo per il Suo feeback lusinghiero. Siamo contenti che la Sua esperienza al Celide sia stata positiva e ci auguriamo di accoglierLa nuovamente in futuro.Cordiali saluti.
Dear Henry, thank your amazing feedback. We are happy that your experience has been positive and we wait for your next stay.Best Regards
10/10 (非常に良い)
Elisabeth
カップルで旅行
2023 年 6 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Die Rezeption ist durchgehend von tollem Personal besetzt. Das Zimmer ist sehr gut auagestattet. Die Umgebung passt super mot der Nähe zur Altstadt. Die Fahrräder könnem gratis ausgeblrgt werden - Spitze für die Runde auf der Stadtmauer! Das einzige kleine Manko war das Frühstück - es war ausreichend und ok, aber nicht sehr ideenreich. Das Service ist super!
Sehr geehrte Elisabeth, Wir danken Ihnen für Ihren positiven Kommentar. Das Albergo Celide ist der beste Ausgangspunkt, um Lucca und seine wunderschöne Umgebung zu entdecken. Wir bieten ein typisch italienisches Frühstück an. Es tut uns leid, dass unser Vorschlag Ihren Geschmack nicht ganz getroffen hat. Wir erwarten Sie für Ihren nächsten Aufenthalt.MFG
Dear Stephen, Dear Judy, thank your for your great feedback. We are happy that your experience at the Celide has been positive and we wait for your next visit.Kind Regards