Find Resorts & Hotels with Spas in Los Ayala

"From the moment we arrived at Villa La Estancia, we were enveloped in an atmosphere of warmth, professionalism, and genuine hospitality. The property itself is stunning—immaculate grounds, luxurious suites, and breathtaking views—but what truly sets this resort apart is its incredible staff. Every single team member we encountered went above and beyond to make us feel welcomed and cared for. The pool staff : Nico , Raul, Ruddy, the servers Josue, Ernesto, and Jesus and Daniel with the towels. And Carlos for making that great beach BBQ. From the front desk to bell Service : Oswaldo and Bryan, and housekeeping, and the spa attendants , the attention to detail and personalized service were beyond exceptional. The restaurant staff deserve special praise as well. La Casona ! Fabian, Angel, Eduardo, Ada, Daniella, Carolina, Rogelio and Benjamin and Ricardo. Each meal was served with a smile, and the team remembered our preferences after just one day—a level of attentiveness you usually only find at the very best five-star resorts. Housekeeping was equally impeccable—quietly efficient and thoughtful. It’s clear that the team at Villa La Estancia is not only well-trained but also takes real pride in creating memorable guest experiences. If you’re looking for a luxury stay where genuine hospitality is the standard, Villa La Estancia should be at the very top of your list. The staff alone make it worth the visit—and they’re the reason we’ll absolutely be coming back."

"The service was amazing from the moment we walked through the doors to the day that we left everyone that worked there was so helpful and friendly 10 out of 10 would recommend and go back."

"I have to be honest, at first I was sad cause the property it’s older, the rooms, the common areas, they just got bought and the entire property it’s being renovated. The second day I was in love….. the people that work there were so friendly, polite and willing to help with whatever. We got to made friends with some of the staff too, recommended us the best restaurants in town, Bucerias and PV and I’m not taking about fancy upscale places I’m talking in town local food. The best food! Restaurant inside the resort are not that great food in not that season, but they do have to cater for a lot of different people coming from around the world so that’s understandable. The Wi-Fi is not the greatest but again it is a lot of people using it at the same time. The hotel is in the best area you can walk anywhere it is a safe area. We never had an issue and we were walking in town until 10/11 PM. "

"Resort was beautiful and very quiet! Very relaxing to the pools to the beach resort my family had a great time. The food was amazing and the staff was very attentive and polite! Would recommend to everyone and will be back!"