Small Studio Apartment | Living area | Flat-screen TV, heated floors
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Reviews of Cromwell Serviced Apartment by Concept Apartments

3.5 out of 5
Cromwell Serviced Apartment by Concept Apartments
3 Knaresborough Pl, London, England

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 23 reviews" "
Rating 8 - Good. 9 out of 23 reviews" "
Rating 6 - Okay. 6 out of 23 reviews" "
Rating 4 - Poor. 2 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

8.4/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Catherine Y O

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2022

4/10 Poor

MELISSA

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
very clean somewhat well positioned not room shown in picture a/c not adequate
Stayed 4 nights in Jul 2022

6/10 Okay

Chanel

Liked: Cleanliness
Teeny tiny apartment!
Location is great, but this apartment was really small. The only tiny table with 2 stools were literally made for kids (low and super tiny), and you're meant to use this to eat from!? The shower is also so small, I left with bruises as you can't have a shower without bumping yourself everywhere. The wifi was also really poor, luckily I had an office nearby I could use for work, but streaming a film was not an option, and again, that teeny tiny children's table was also not suitable to work from.
Stayed 8 nights in Feb 2022

6/10 Okay

Verified traveler

Stayed 6 nights in Nov 2021

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 4 nights in Nov 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location close to direct tube connections to Heathrow and central London sites, Kew. Good layout with separate two bedrooms for family of four with college age children, a rare find in this part of London.
Stayed 8 nights in Dec 2019

6/10 Okay

Ruecha

Traveled with family
Liked: Property conditions & facilities
4 Nights in London
Apart from good location with walking distance to Earl's Court Station and ample space with kitchen and living room, the apartment is quite average. The rooms' light were quite dimmed and inadequate. The corridor's light was flickering. One of the air conditioner was noisy.
Stayed 4 nights in Dec 2019

8/10 Good

Simona Elena

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2019

10/10 Excellent

EC, Washington DC, USA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good 2 bedroom apartment in a great location, between 2 main Tube stations. Very clean.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 minutes from Tube Station
Lovely place, full size fridge freezer, excellent location! Plenty of space and places to sit down
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast response and access is excellent. A good spot for early flights to Heathrow. Washer, kitchen and AC works fine and all seems brand new. As advertised and modern looking.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Robert

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay in London.
Very modern apartment and convenient for public transport, food and supermarkets. Kitchen was handy for breakfast . Would stay again. Fridge was a bit noisy at night tbough. Bins could be emptied more often as our stay was 12 days.
Stayed 12 nights in Mar 2019

6/10 Okay

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok stay, spoiled by small things
Very noisy cooker extractor fan kept me awake most of the night, no bedside lights
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Okay apartments
Apartment was nice. Cleaning staff was a bit rude. Hot water runs out very very quickly.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice Location . Good ambience . Clean rooms and bathroom
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
Très bien situé près du métro Earl’s court. Confortable. Malheureusement seulement une chaise inconfortable et une table minuscule...
Stayed 5 nights in Jun 2019

4/10 Poor

Verified traveler

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Die Lage der Unterkunft ist super!Sehr zentral und alles was man braucht in der Nähe. Mehrere Möglichkeiten zum einkaufen. Metro/Busse alles und in jede Richtung in 3-5 min. Fussweg zu erreichen.Der Perfekte Ausgangspunkt für einen Citytrip.Der check-in gestaltete sich reibungslos und ohne Komplikationen. Ich war jetzt das 4 mal in London und das erste mal in dieser Unterkunft. Leider war unser Apartment nicht sauber. Die Bettwäsche hatte Flecken. Auf dem Bettzeug waren Haare. Die Toilette war nicht richtig geputzt. Die Teller/Tassen/ Besteck waren noch mit Essensresten beschmutzt. Es gab keine Handtücher um Geschirr abzutrocknen. Der Zustand des Apartments war auch nicht mehr der Beste. Der Duschkopf in der Wand war so verkalkt,dass er schon rostig aussah. Es gab leider keine 2 Stühle für den Tisch.Da gestaltet sich das gemeinsame Früstück etwas schwierig. So zog es sich leider durch. Wenn es hier und da an Ausstattung fehlt,finde ich das nicht schlimm, aber an Sauberkeit sollte es nicht mangeln.
Stayed 4 nights in May 2019

2/10 Terrible

Verified traveler

Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Stayed 5 nights in Jan 2019