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Reviews of City Lodge Shadwell

3 out of 5
City Lodge Shadwell
125 Cannon St Rd, London, England

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 49 reviews" "
Rating 8 - Good. 19 out of 49 reviews" "
Rating 6 - Okay. 10 out of 49 reviews" "
Rating 4 - Poor. 5 out of 49 reviews" "
Rating 2 - Terrible. 6 out of 49 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Ruksana

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from Team City Lodge Shadwell on May 8, 2024
Thanks for your kind review.

4/10 Poor

Jurgita

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff could not fault it but one shared bathroom with I have no idea how many rooms! I waited for an hour and a half to half a shower in the evening as people were going one after another. The bedroom was clean but basic bed springs on the way out. Bathroom needs some update and refurb. Area in the evening not to be explored for sure.
Stayed 1 night in Mar 2024
Response from Shaon on Mar 10, 2024
Thanks for your kind review .We will try to update and sorry for inconvenience.

8/10 Good

sarah

Business traveler
Liked: Cleanliness, staff & service
Nice for solo budget hotel
Perfect location, smart small hotel all you need if on budget and travelling alone. Staff were helpful and helped with cases up stairs
Stayed 3 nights in Jan 2024
Response from Team City Lodge Shadwell on Jan 25, 2024
Thank You for kind review.Glad to serve you

8/10 Good

Lyanne Lucia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Just didnt like that we were not allowed to cook our own meals.
Stayed 7 nights in Jan 2024
Response from Team City Lodge Shadwell on Jan 25, 2024
Sorry for that but we don't allow cooking because other guest around you feel disturbed. Thank you for your kind opinion.

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Comfy room and a lot cheaper than anywhere else in London for a private room. Staff were very friendly as well
Stayed 1 night in Jan 2024
Response from Team City Lodge Shadwell on Jan 22, 2024
Thank you very much for giving a good review.

2/10 Terrible

Dario

Stayed 1 night in Jan 2024
Response from Team City Lodge Shadwell on Jan 21, 2024
Sorry about that sir, but if you did not like the room, you can inform us, we could upgrade your room.Thank you for your opinion.

2/10 Terrible

Tolulope

Traveled with group
Disliked: Staff & service
Stayed 2 nights in Jan 2024
Response from Team City Lodge Shadwell on Jan 21, 2024
Sorry, but we had no option. Your friends were coming constantly and our guests were disturbed. Though its not fair, by the way thank you for your opinion.

10/10 Excellent

?

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite and nice. Room was very clean and comfortable. Food options in the area are great!
Stayed 4 nights in Nov 2023
Response from Team City Lodge Shadwell on Nov 29, 2023
Thank You sir for your kind review. We also enjoy to serve you.

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good short stay, clean comfortable rooms, shared facilities were clean, good value for the price.
Stayed 3 nights in Nov 2023
Response from Mobin on Nov 14, 2023
Thank You sir for your kind review. Its our pleasure to serve you.

6/10 Okay

Rebecca

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was very noisy, especially as the room was next to the shared bathroom. Fine for the price. Staff very friendly
Stayed 1 night in Nov 2023
Response from Team City Lodge Shadwell on Nov 14, 2023
Thank you for your kind review. We will take care of it further.

6/10 Okay

Michael

Stayed 3 nights in Oct 2023
Response from Team City Lodge Shadwell on Nov 11, 2023
Thank you for your kind feedback sir.

8/10 Good

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for short stays.
Friendly staff. Comfy and clean rooms. Good choice for a night or two stay. Slightly tricky to find as it is a single door next to the shop next to it.
Stayed 1 night in Oct 2023
Response from Team City Lodge Shadwell on Oct 21, 2023
Thanks a lot Sir, for your kind review.

4/10 Poor

Richard

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Team City Lodge Shadwell on Oct 22, 2023
Thank you for your kind review.

6/10 Okay

Evelyn

Liked: Cleanliness, property conditions & facilities, room comfort
The place is clean and tidy. They need to put more amenities like tissue paper, hooks, mirror in the room. Paper towel and creamer for coffee in the kitchen. They should also mention that there is no elevator. I was in the 3rd floor with 2 luggages and need to carry all my belongings upstair. Thanks to Mobin who helped carry the luggages to third floor. No helped in the morning as i was leaving the property with 2 luggages to bring down. Need to drag both one by one in the flight of stairs going down. They should take out breakfast coz they dont serve breakfast. Instead just put coffee/tea and add water also as they don't provide water. Overall my stay wasn't bad as it's near to where i want to go. But they should delete breakfast and add no lift or elevator at least coz i was dismayed when i learned i need to carry all my luggages to the 3rd foor.
Stayed 2 nights in Oct 2023
Response from Team City Lodge Shadwell on Oct 18, 2023
Thanks for your kind advice. We will work on it.Thank you for your kind review.

10/10 Excellent

Michael

Stayed 1 night in Jun 2023
Response from Milad on Jul 30, 2023
Thank you so much.

6/10 Okay

Darien

Stayed 1 night in Jul 2023
Response from Team City Lodge Shadwell on Jul 17, 2023
Thank you

6/10 Okay

John

Basic
Single room is on 3rd floor with steep steps not good if you have problems with mobility.kitchen for 4 rooms has no sink so only has bathroom water to fill shared kettle.no hospitality teabags or milk or breakfast for your £80 a night.only good point for me is that the manager is very friendly and helpful.
Stayed 2 nights in Jul 2023
Response from Team City Lodge Shadwell on Jul 17, 2023
kitchen is available now for some reason it was closed. Breakfast closed for permanent but tea, coffee & Milk still available. Thank you for your kind review.

8/10 Good

Norman

Traveled with group
Stayed 3 nights in Jul 2023
Response from Milad on Jul 8, 2023
Thank you so much.

6/10 Okay

Aung

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I’m in room 9 and There is noise coming off and on, not sure it’s coming whenever people use water but it’s quite loud and disturbing. Very disappointed
Stayed 1 night in Apr 2023
Response from Mohammad Parvez on Apr 25, 2023
Apologies. we already sorted this problem. thanks for your kind review.

8/10 Good

Matt

Traveled with group
Liked: Cleanliness, staff & service
Pretty good place to stay.
A decent sized family room, but the bases of the beds were damaged so sunk into them. Could do with repairs. Overall, a pleasant stay though.
Stayed 2 nights in Apr 2023
Response from Mohammad Parvez on Apr 11, 2023
Apologies for this inconvenience. We will sort this out asap. thanks for your kind review

10/10 Excellent

Abdennour

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Mohammad Parvez on Mar 28, 2023
Thanks

8/10 Good

simon

Liked: Cleanliness
Clean bedroom and bathroom Good quiet night's sleep. Short distance from underground
Stayed 1 night in Mar 2023
Response from Mohammad Parvez on Mar 7, 2023
Thanks for your kind review

4/10 Poor

Iina

Stayed 1 night in Feb 2023
Response from Team City Lodge Shadwell on Feb 28, 2023
Dear Iina,Greetings from City Lodge Shadwell.We hope to welcome you to our hotel in the future.Regards,Team City Lodge Shadwell

2/10 Terrible

Mohamed

Disliked: Staff & service
No heater no slippers
Stayed 1 night in Feb 2023
Response from Team City Lodge Shadwell on Feb 9, 2023
Hello Mohamed, I am sorry to hear that. We do not provide slippers and every room we have radiator with temperature control nob. You could call the front desk for assistance. Regards.

6/10 Okay

Carl

Liked: Staff & service
Was in room 5 could hear a shower or something next door dripping.
Stayed 1 night in Feb 2023
Response from Team City Lodge Shadwell on Feb 9, 2023
Dear Carl,Greetings from City Lodge Shadwell.We are grateful for your kind review and the points raised are duly noted. We hope to welcome you to our hotel in the future.Regards

4/10 Poor

Piotr

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Staff are very nice and helpful, room are clean but nothing special, but bathroom with toilets for few rooms and its cleaned are no acceptable
Response from Mohammad Parvez on Jan 9, 2023
Thanks for your kind review but sorry to say our room names are Double room with Shared Bathroom. so Toilets are supposed to be shared.

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved every bit of my Stay
Excellent customer service by Mr Shaon and nice Terrace for smoking. Comfy bed.
Stayed 1 night in Dec 2022
Response from Shaon on Dec 28, 2022
Dear Mohammad ,Greetings from City Lodge Shadwell.We are grateful for your kind review and hope to welcome you to our property in the future.

10/10 Excellent

Shahidullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location (very close to central London) and room interior was intact as picture. Staff were very friendly and helpful. Complementary coffee was a plus.
Response from Joy on Dec 22, 2022
Dear Shahidullah,Greetings from City Lodge Shadwell.We are grateful for your kind review and hope to welcome you to our property in the future.

10/10 Excellent

Xabier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un sitio bastante cercano al london tower y la zona de la city de Londres tiene escalones y no hay ascensor pero las camas son súper cómodas... Totalmente recomendable 👌👌
Stayed 2 nights in Feb 2024
Response from Team City Lodge Shadwell on Feb 17, 2024
Thank You sir for your kind review.

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Team City Lodge Shadwell on Feb 9, 2024
Thank You for your kind review.

2/10 Terrible

Olympia

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No es realmente un hotel, la zona es terrible. Es un lugar muy “barato”. No lo recomendaría para quedar.
Stayed 5 nights in Jan 2024
Response from Team City Lodge Shadwell on Feb 2, 2024
You stayed here 5 nights, we tried to give our best.By the way thank you for your feedback.

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Team City Lodge Shadwell on Dec 17, 2023
Thank you for your kind review.

8/10 Good

Åse Marie

Stayed 3 nights in Nov 2023
Response from Team City Lodge Shadwell on Nov 21, 2023
Thank you Ase Marie for your kind review.

8/10 Good

Barend

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Team City Lodge Shadwell on Nov 10, 2023
Thank you sir for your kind review.

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cheap guest house. Kept clean and tidy and decent facilities for the price point.
Stayed 1 night in Oct 2023
Response from Team City Lodge Shadwell on Oct 27, 2023
Thank you for your kind review sir.

8/10 Good

filippa

Traveled with group
Liked: Staff & service
Stayed 4 nights in Oct 2023
Response from Team City Lodge Shadwell on Oct 18, 2023
Thank you for your kind review.

8/10 Good

Maaike

Traveled with group
Liked: Staff & service
I did like the very kind receptionist. I did not like the matras of my bed and noisy neighbours
Stayed 4 nights in Sep 2023
Response from Mobin on Oct 2, 2023
Thank you for your kind review.Team City Lodge Shadwell

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2023
Response from Milad on Aug 19, 2023
Thank you so much

2/10 Terrible

Anna

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023
Response from Milad on Aug 6, 2023
Will we improved our accommodation for customer satisfaction. Thank you for your review.Thanks

4/10 Poor

Henk

Disliked: Cleanliness, property conditions & facilities
It was a room of 2x3 with no window I can look through. The tv has no power, the cable was to short to get power on it. No service for a glass or cup. Shower and toilet was dirty.
Stayed 2 nights in Jun 2023
Response from Team City Lodge Shadwell on Jun 21, 2023
we are sorry to heard it. we will improve our service. the glass & cup are available in kitchen. we show you where you have to collect.Thank you.

8/10 Good

Felicitas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from Team City Lodge Shadwell on Jun 10, 2023
Thanks for your feedback.

2/10 Terrible

Rasmus

Stayed 2 nights in May 2023
Response from Mohammad Parvez on May 16, 2023
Can you please let us know what went wrong? thanks for your kind review.

8/10 Good

Bart

Liked: Staff & service
Response from Team City Lodge Shadwell on May 13, 2023
Thank you sir for your review. we will noticed our staff for overcome all of things .Thanks

6/10 Okay

Pierre

Mauvaise nuit car température de la chambre non réglable. Il faisait plus de 25°, impossible de dormir. Les gérants coupaient le chauffage mais le ralumaient 1h apres. Insuportable. Si vous pouvez dormir dans un four allez y, sinon fuyez. Au dela de cela, l'hotel est bien situé et le personnel est disponible.
Stayed 2 nights in Mar 2023
Response from Mohammad Parvez on Apr 11, 2023
Apologies. its been sorted. thanks

6/10 Okay

Rudolf Peter

Disliked: Amenities, property conditions & facilities
3 trappen omhoog zwaar, gedeelde badkamer en toilet wordt niet dagelijks schoongemaakt
Stayed 3 nights in Mar 2023
Response from Team City Lodge Shadwell on Mar 14, 2023
Thank you for your review. We will look into the issue.We hope to welcome you to our hotel in the future.Regards

6/10 Okay

Paloma

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Bien pero falta limpieza en baños.
La habitación era amplia y estaba limpia. Fue muy cómoda para 3 personas. El staff muy amable y de gran ayuda, llegamos muy tarde por un retraso en el vuelo y no pusieron problema. El único punto negativo a destacar es la limpieza del baño, el domingo si estaba más limpio, pero aún así el suelo de la ducha no tenía buen aspecto. Hay un baño por cada planta lo cual es cómodo si el de la tuya está ocupado. El metro está a diez minutos andando.
Stayed 2 nights in Jan 2023

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍✅
Very kind staff and nice location! Thank you for everything it was great !
Stayed 4 nights in Jan 2023
Response from Mohammad Parvez on Jan 22, 2023
Thanks for your kind review