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Reviews of Chateau Julie

3 out of 5
Chateau Julie
2 Craven Lea, Liverpool, Liverpool, England

Reviews

6.8
Rating 10 - Excellent. 1 out of 5 reviews" "
Rating 8 - Good. 2 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 2 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

7.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Property having work done to it at front. Never got a wifi code. So was on mobile data. Grips over. Communication great so friendly my booked room had been trashed but she moved my room around so i had a lovely room. All done before i got there. Very friendly and helpful. Sure if i asked would have got wifi code. Would use her again and recommend her to friends
Stayed 1 night in Aug 2019
Response from Julie on Sep 3, 2019
The WiFi code should have been on the back of the door. If it wasn’t I’m very sorry.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Julie is top class!! My only "grumble", being next to the upstairs toilet makes the night time noisey. TV didn't work. Bed sheets too thick and hot. Otherwise I would stay there again and ask Julie for a few changes. I would recommend to my friends re a Lpool stay.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Location perfect for being near Croxteth Park.very shabby not very clean . Julie friendly
Stayed 1 night in Jul 2019
Response from Julie on Aug 1, 2019
I’m very sorry you felt disappointed with your booking. Could you give me a little more information regarding your booking to enable me look into your booking. Julie

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Julie had been a great host, nice place. I will book again.
Stayed 2 nights in Jun 2019
Response from Julie on Jul 26, 2019
Thank you for your review

4/10 Poor

Edward

Disliked: Cleanliness
Cheap for a bed if that’s all you want
I guess get what you pay for as was very cheap and you’re basically staying in someone’s house. sheets and towels were covered in dog hair already, so annoyed had to pay extra to cover cleaning because I had my dog there. Bed was made up of two overly soft mattresses so the bed was really high but you sank into the bed for an uncomfortable sleep. Shower was poor and bathroom not overly clean. Very thinned wall so was kept up by a tv on until 1.40am, then woken just got 6am by the shower
Stayed 1 night in Jun 2019
Response from Julie on Jun 20, 2019
So sorry you didn’t enjoy your stay with us. The shower was used by another room I do try to get into the bathroom between guests to clean but I was unable to before you used it. If you had told me about your other problem I may have been able to assist you. Julie