Altis Grand Hotel

5.0 star property
Luxury Lisbon hotel in Lisbon City Center with 2 restaurants

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Altis Grand Hotel

Rooftop bar
Rooftop bar
Business center
Premier Double Room | Minibar, in-room safe, desk, blackout drapes
2 restaurants, lunch served
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Restaurant
  • Breakfast available
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
The price is ¥45,121
¥49,116 total
includes taxes & fees
Oct 7 - Oct 8

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Room options

Available filters for rooms
Showing 3 of 7 rooms

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Clothes dryer
Pillow menu
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Dining table
LCD TV
Clothes dryer
Pillow menu
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed OR 1 Twin Bed

Premier Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Dining table
LCD TV
Clothes dryer
Pillow menu
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About the neighborhood

Map
1269-072, Lisbon, Rua Castilho, 11

What's nearby

  • Avenida da Liberdade - 3 min walk
  • Eduardo VII Park - 8 min walk
  • Marquis of Pombal Square - 8 min walk
  • Rossio Square - 15 min walk
  • Santa Justa Elevator - 18 min walk

Getting around

  • Rato Station - 6 min walk
  • Rossio Station - 14 min walk
  • Humberto Delgado Airport (LIS) - 19 min drive

Restaurants

  • ‪Koppu Ramen Izakaya - ‬2 min walk
  • ‪Vintage Restaurante & Bar em Lisboa - ‬2 min walk
  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪DOTE - Cervejaria Moderna - ‬2 min walk
  • ‪V Rooftop Bar - ‬3 min walk

About this property

Altis Grand Hotel

Luxury hotel near Botanical Garden
Located close to Cinemateca Portuguesa Museum and Medeiros e Almeida Museum, Altis Grand Hotel provides a rooftop terrace, a hair salon, and dry cleaning/laundry services. Treat yourself to aromatherapy, a manicure/pedicure, or a facial at GSpa, the onsite spa. Be sure to enjoy lunch, dinner, and kids' meals at the two on-site restaurants. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and babysitting (surcharge)
  • A TV in the lobby, tour/ticket assistance, and a front-desk safe
  • Luggage storage, free newspapers, and concierge services
  • Guest reviews say great things about the helpful staff and location
Room features
All 300 rooms offer comforts such as pillow menus and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and showers
  • 32-inch LCD TVs with cable channels
  • Toasters, electric kettles, and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 17 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 24 for adults and EUR 12 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Garden Roof Bar
  • Grill Dom Fernando
  • Rendez Vous Bistro

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Dining table
  • Electric kettle
  • Limited room service
  • Minibar
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 12 for children
  • Self parking fee: EUR 17 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Swim caps are mandatory in the pool and spa. Guests may bring their own or purchase a cap at the property.
Children under 16 years old are allowed in the spa's indoor pool from 10 AM until 4 PM and must be accompanied by an adult.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Altis Grand
Altis Grand Hotel
Altis Grand Hotel Lisbon
Altis Grand Lisbon
Altis Hotel
Grand Altis
Hotel Altis
Hotel Altis Grand
Altis Grand Hotel Hotel
Altis Grand Hotel Lisbon
Altis Grand Hotel Hotel Lisbon

Frequently asked questions

Does Altis Grand Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Altis Grand Hotel?

As of Sep 26, 2024, prices found for a 1-night stay for 2 adults at Altis Grand Hotel on Oct 7, 2024 start from ¥45,121, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Altis Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Altis Grand Hotel?

Self parking is available for EUR 17 per day. Limited spots are available.

What time is check-in at Altis Grand Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Altis Grand Hotel?

Check-out is at noon.

Where is Altis Grand Hotel located?

Located in Lisbon City Center, this luxury hotel is steps from Cinemateca Portuguesa Museum and Medeiros e Almeida Museum. Botanical Garden and National Museum of Natural History are also within 10 minutes. Rato Station is 6 minutes by foot and R. Escola Politécnica Stop is 6 minutes.

Altis Grand Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 636 out of 1001 reviews" "
Rating 8 - Good. 244 out of 1001 reviews" "
Rating 6 - Okay. 77 out of 1001 reviews" "
Rating 4 - Poor. 30 out of 1001 reviews" "
Rating 2 - Terrible. 14 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Estelle

Traveled with partner
Liked: Cleanliness, amenities
Stayed here due a cancelled flight. Initially rang the hotel shortly after making the booking and the night receptionist wasn’t initially very helpful. Room was very clean. Hotel decor quite dated.
Stayed 1 night in Sep 2024

10/10 Excellent

Anita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing, real 5* hotel, customer service on point, i loved it there
Stayed 3 nights in Aug 2024

10/10 Excellent

Amoy

Stayed 3 nights in Aug 2024

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful, friendly staff. Very good gym. Excellent breakfast with all kinds of fresh, healthy and appealing options. Quiet spacious rooms looking out into the trees.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice, lots of options.
Stayed 5 nights in Jul 2024

10/10 Excellent

andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very helpful and polite
Stayed 5 nights in Aug 2024

10/10 Excellent

Effie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service; beautiful property.
Stayed 1 night in Aug 2024

8/10 Good

Gurmej

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel staff really friendly a bit of a walk to the main part of rosso square but not too far,would stay here again!
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
in terms of excellent service and amenities, reminds me of how a hotel should operate
Stayed 5 nights in Aug 2024

10/10 Excellent

Minu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Altis Grand. The staff were very friendly and responded quick to all my queries. The air conditioning in my room was not working, it was taken care as soon as I highlighted at the front desk. The rooms were very clean. The pool and jacuzzi was fantastic. All the main Lisbon attractions were at walking distance. Would definitely come back and also recommend it.
Stayed 4 nights in Aug 2024

4/10 Poor

Charles

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Charged us for duplicate booking through Expedia and told us to talk to them. We have talked to Expedia and so far after 3 calls the hotel is stonewalling Expedia and refusing a refund.
Stayed 1 night in Aug 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife annd I really appreciated the attentive care the staff provided during our stay especially Carolina and Joel at the front door!! Thanks for making it memorable!
Stayed 3 nights in Aug 2024

10/10 Excellent

Ruzanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 5 nights in Aug 2024

6/10 Okay

marisel

Traveled with family
Liked: Cleanliness, staff & service, amenities
When I saw the property in pictures look different, the property is old
Stayed 3 nights in Aug 2024

10/10 Excellent

My Nga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a family of 3, we stayed here for one week in Aug in a double room with extra bed and breakfast. From the moment we arrived, we felt like VIPs - the service is outstanding across the board and staff are always super friendly and accommodating. We got our bags taken up to our room, welcome drinks upon arrival, chocolates the next day and best of all, for our son's 10 year birthday, we got drinks and a birthday cake! We didn't mention he had a birthday, the hotel noticed this themselves! We loved our stay and would highly recommend this hotel (or any Altis hotel if this is the standard). The hotel is very comfortable and of a high standard throughout. We enjoyed our dinner in the Bistro, very tasty and, again, great service. The St Jorge bar is very plush and sitting on the balcony was very relaxing. We used the pool and spa area every day - mornings were a bit quieter, though the jacuzzi warms up more in the afternoon. The mezzanine area is a nice quiet area to sit and wait for your room to be cleaned. Practically, there are lots of places nearby within walking distance to get snacks, drinks and meals. There are 2 Metro stops within 10 mins walk also. Loved this hotel!
Stayed 7 nights in Aug 2024

10/10 Excellent

Saleiyah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good place and very accommodating would recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Loreley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and friendly
Stayed 5 nights in Jul 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly clean hotel with spacious room. Hotel roof bar really nice but not the greatest view
Stayed 1 night in Jul 2024

10/10 Excellent

sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

jennifer

Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay wonderful friendly and accommodating staff made our stay so comfortable and memorable including a birthday cake a bottle of bubbly in our room on my partner’s birthday !! 10/10
Stayed 4 nights in Jul 2024

10/10 Excellent

Elie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for five nights for a short city break and my 50th birthday. Check in was quick and efficient with (Pedro) then a member of Guest Relations team(Filipa) my apologies if I didn’t get Filipa name correctly. She took us to our room and showed us how things worked and what was available like spa, swimming pool, jacuzzi, etc. On the day of my birthday, I was very surprised to see a bottle of bubble, cake and a hand written birthday card - this was a lovely and personal touch. Thank you! The room was spacious and there was water, tea and coffee provided. The bathroom was lovely, with very good toiletries. I work for a big corporation in the U.K and we arrange big events all over the world. From my personal experience, this is a really well managed hotel which is so important when you are organising a big events and I look forward to organise a corporate event at Altis Grand Hotel. The hotel is not only very comfortable, but every member of staff I had contact with whether in the bar, at the welcome desk, the garden roof bar, everyone went above and beyond in customer service. The hotel is very well situated, close to metro station, shops and restaurants. Breakfast was very good and staffing were professional and polite. We will definitely come back on a short city break also corporate visits to Altis Grand Hotel and we highly recommend!
Stayed 4 nights in Jul 2024