Outdoor pool, sun loungers
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Reviews of Royal Retreat Villa's Lembongan

3 out of 5
Royal Retreat Villa's Lembongan
Sunset Road, Sunset Point, Lembongan Island, Lembongan Island

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 20 reviews" "
Rating 8 - Good. 4 out of 20 reviews" "
Rating 6 - Okay. 0 out of 20 reviews" "
Rating 4 - Poor. 2 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Willow

Stayed 9 nights in Sep 2022

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
We were unable to stay at the property due to the hotel room having a problem or so we were told.
Stayed 1 night in Aug 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Everything was great. Location, room/villa but the air conditioning would always be blowing on your body no matter how much we tried to adjust it. It would reach a temperature and become hot instantly. I would suggest either somehow moving it or a sheild of some sort to stop the cold air hitting directly where you are sleeping. Bed was very comfortable but temperature just wouldnt get right. Fantastic grounds and great breakfast!
Stayed 2 nights in May 2019
Response from Ketut on Jun 12, 2019
Dear Thomas warm greetings from Royal Retreat Lembongan. thank you for staying with us ,we much appriciated for taking time to write great review. regarding airconditioning blowing on body we have relocated the unit. we hope can meet you again next bali holiday Best regards Ketut Manager

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great family stay at Royal Retreat. Nice clean bungalows and pool. Ketut helped us arrange daily activities. Highly recommended.
Stayed 6 nights in Apr 2019

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome, nice and clean location, sucks only breakfast was available
Stayed 2 nights in Mar 2019
Response from purniasa on Mar 29, 2019
Dear mr/s jasmine warm greeting from royal retreat Villas Lembongan thank you do much for taking time to write great review of your recent experience stay with us. one again thank you very much and look forward welcoming you again kind regard, Ketut

10/10 Excellent

Marybell, Cancun

Recommended!
Beautiful Hotel. Beautiful room. very nice staff.
Stayed 2 nights in Jul 2018
Response from Ketut on Sep 30, 2018
Dear Marybell thank you very much spend time for writing excellence review , hopely we meet again best regards Ketut

10/10 Excellent

Minami, Tokyo, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delicate decoration of the room, the soft lawn and beautifully arranged garden - I had the most amazing stay here. Even though it's a little far from the main street, with scooter it wasn't a problem. Worth the stay.
Stayed 3 nights in Jul 2018
Response from Ketut on Sep 30, 2018
Hi Miss Minami we are very happy that you were spend you holyday at Royal Retreat Villa's Lembongan. and thank again for the excellence review. have a nice day best regards Ketut

10/10 Excellent

Henna

Liked: Staff & service, property conditions & facilities, room comfort
Tänne tulisin uudestaan!
Ihanan positiivinen ja avulias henkilökunta. Uima-altaasta ei malttanut poistua. Aamiaisen annokset olivat runsaita. Rauhallinen alue. Yövyimme kaksi yötä ja olisimme voineet olla pidempään.
Stayed 2 nights in Dec 2022

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing accommodation :)
We‘ve stayed for 2 nights and the accommodation was great. We had a huge private hut and have done a snorkeling trip to Manta point and crystal bay with a private boat (we were only 4 people). The staff was great as well- thanks for the nice stay!
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personalet var enormt søde, værelset var meget rent og fint. Super hyggelige omgivelser og lækker pool. Vil anbefale at man lejer en scooter, hvilket man kan gøre på hotellet ganske billigt. Eneste minus var morgenmaden som var meget begrænset og uden meget smag.
Stayed 3 nights in Jan 2020
Response from Ketut on Feb 1, 2020
Dear Mr/s Greeting from Royal Retreat Villa's Lembongan. thank you for taking the time to post a review we realy appreciate it. Regarding breakfast we have now prepared additional menus so that breakfast guests many choices. we hope can meet you again Kind Regards, Royal Retreat Villa's

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Royal Retreat was een fijne accommodatie wat betreft de ligging. Je hebt twee top eetplekken, Sandy Bay Beach Club en Oishii restaurant, op geen 5 min afstand van Royal Retreat vandaan. We werden warm verwelkomt en werden altijd goed geholpen door het personeel. Enige min punt was dat de badkamer er erg oud uit zag. We wilde er geen seconde in zijn en douchte echt zsm om weg te kunnen uit de badkamer. Het is erg verroest, oud, vies en heeft kalk. Daarnaast douche je met zout water. Dus je voelt je niet heel schoon na een douche.
Stayed 2 nights in Dec 2019
Response from Purnisa on Feb 1, 2020
Dear Mr/s Greeting from Royal Retreat Villa's Lembongan. thank you for taking the time to post a review we really appreciate it. Regarding the water in Lembongan Island, we got a source of water from well water tastes a little salty but does not matter to us in Lembongan. we use water for cooking,bathing and watering the garden. for the future, we hope that there will be water pumping through our Island. we hope can meet you again next bali holiday Kind Regards, Ketut

4/10 Poor

Karen Camila

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Overbooking e cafe da manhã muito demorado.
Apesar de ter realizado reserva com antecedência pelo hotéis.com, um funcionário afirmou que havia um problema no quarto e nos realocou o primeiro dia na pousada ao lado que era inferior. Percebemos que se tratava de um overbooking , mas não tivemos nem pedido de desculpas. Outro motivo de desagrado é a demora no preparo do café da manhã. Não é aceitável esperar todos os dias 1hora para se fazer ovos, 1 suco e ter uma porção de frutas..
Stayed 4 nights in Sep 2019
Response from ketut on Nov 11, 2019
Dear Mrs Karen Camila Greeting from Royal Retreat Villa's Lembongan .thank you for taking time to write a review. we have relocated you to our sister hotel because we have problem with septictank blocked and the bathroom and toilet was blocked as well. have a nice day Best Regards, Royal Retreat Team

10/10 Excellent

Adrien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande
Villa bien entretenu, belle piscine, petits dejeuner correct et bon accueil, je recommande.
Stayed 2 nights in Aug 2019
Response from purniasa on Sep 6, 2019
Dear Andrien we hope we find you well.firstly we would like to say thank you so much already staying at Royal Retreat Villa's Lembongan. one again thank you so much for writing an Amazing review about the service during the staying at Royal retreat Villa's Lembongan. we hope we can keep up our servive to welcome our next guest.and we hope to be the best. we hope we can meet you again. Best Regards, Ketut Hotel Manager

10/10 Excellent

Verified traveler

Stayed 4 nights in Aug 2019
Response from purniasa on Sep 23, 2019
Dear Mr/s we hope you are well. thank you very much for staying at Royal Retreat villa's Lembongan. thank you for taking time to wrote amazing review. hopely we can meet again soon Best regards, ketut

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El trato de los empleados inmejorable, siempre pendientes de que no nos faltase nada. Las instalaciones limpias, la cama súper cómoda, la cabaña preciosa, el desayuno riquísimo. Además muy bien ubicado, cerca de las playas.
Stayed 4 nights in Aug 2019
Response from Ketut on Sep 9, 2019
Dear Mr/s greeting from Royal Retreat Villa's Lembongan. thank you for staying with us.thank so much for taking time for writing great review. we hope we can meet u again next bali holiday Kind regards, Ketut Hotel Manager

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Matig
Al bij al een OK-verblijf maar bij check in was er geen kamer vrij... boeking was 2 maanden op voorhand geregeld maar dat is dus blijkbaar niet van belang zo bleek en eerste nacht in nabij gelegen hotel moeten overnachten... Water van de kraan/douche is brak water. Service is best OK, ze deden hun best om je van alles te voorzien wanneer gevraagd. Locatie is goed, nabij toeristische plekken gelegen en Oishi Sushi resto (topper!!!) maar ik zou eerder aan de Mahagiri beach logeren de volgende keer gezien de betere/relaxe stranden en resto’s
Stayed 3 nights in Jul 2019

10/10 Excellent

Fernando, Hamburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and kindness of the people ! The rooms are in New and excellent conditions as well as the bed (very comfortable).
Stayed 3 nights in Apr 2019
Response from ketut on May 10, 2019
Hi Fernando thank you so much for taking time to write great review. thank again very much for staying at Royal retreat Villa's Lembongan. we lookfoward to meet you again. Best regards, Ketut

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk vistelse
Topp boende med väldigt bra service och bra läge.
Stayed 4 nights in Feb 2019
Response from ketut on Feb 21, 2019
Hi Robin & Lucia this lovely to read you enjoyed stay with us , we will be sure to pass on your fantastic feed back to the all staff to assure they are doing great job and hosting the guest. we hope to see u again best regards Ketut

10/10 Excellent

Euna, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
드림비치와 가까운 빌라
여기 주인분 포함 일하시는분들 전부다 완전 친절합니당ㅎ 항상 웃어주시는 ketut 덕분에 덩달아 즐거웠어요~ 렘봉안 드림비치에 도보이동 가능한 거리에 위치하고있어서 좋고, 조금 멀리 투어하러 나갈때는 직원분들이 태워주셔서 편하게 다닐수 있었어요~ 그리고 발리 와서 먹은 미고랭 중에 이 빌라에서 먹은 미고랭이 단연 최고였어요!ㅎㅎ 좋은추억 만들어주셔서 감사합니다~~
Stayed 1 night in Jul 2018
Response from Purniasa on Sep 20, 2018
Dear Euna Thank you very much already staying at Royak Retreat Lembongan, and also taking time to writing excellence review. Have a nice day We looking forward to welcome you back stay at our hotel Best Regards Ketut