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ラ キンタ イン & スイーツ バイ ウィンダム ラスベガス トロピカーナの口コミ

2.5 out of 5
ラ キンタ イン & スイーツ バイ ウィンダム ラスベガス トロピカーナ
4975 South Valley View Blvd., Las Vegas, NV

口コミ

7.4

良い

評価 10 - 1000 件の口コミ中 332 件が非常に良い" "
評価 8 - 1000 件の口コミ中 285 件が良い" "
評価 6 - 1000 件の口コミ中 167 件が普通" "
評価 4 - 1000 件の口コミ中 117 件が不満" "
評価 2 - 1000 件の口コミ中 99 件が非常に不満" "

7.6/10

清潔度

8.0/10

スタッフとサービス

6.6/10

設備とサービス

7.4/10

施設のコンディションと設備

6.4/10

環境への配慮

口コミ

8/10 (良い)

Yusuke

家族旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
まあまあな古さで、部屋にはバスタオルもなく（後で持ってきてもらいました）トイレも調子が悪く自分で直しましたが、受付の人のホスピタリティが最高だったので、問題があっても全て許せました（笑）
2019 年 10 月に 1 泊滞在

2/10 (非常に不満)

Jose

気になった点 : 設備とサービス
Muy feo y no me respetaron mi reservación

8/10 (良い)

María、Los Angeles

ペット同伴の旅行, 小さなお子様連れの家族旅行
Good thanks

2/10 (非常に不満)

sandi

家族旅行
気になった点 : 施設のコンディションと設備
Every day we were told the pool would open the next day and it never did become operational over our entire stay. To make matters worse, we never even saw anyone working on it. Very disappointing for our four children.

10/10 (非常に良い)

Yara

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 8 月に 2 泊滞在

8/10 (良い)

Christina

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
気になった点 : 清潔度
2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

JoLynn

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Love pets
Amazing people and great motel. Will be staying there again. Very pet friendly!!
2022 年 8 月に 3 泊滞在

8/10 (良い)

Eduardo

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Housekeeping is improperly trained. Knocked before check out time with the DND sign out and conversing loudly just outside door thereon afterwards. Facilities meet expectations within the rooms, lobby and breakfast areas but does not maintain pool or gives updates on its status. Closed during visit due to it being unclean (filled with algae).
2022 年 8 月に 1 泊滞在

8/10 (良い)

Tsufan

家族旅行
良かった点 : 清潔度、客室の快適度
There was no breakfast and the pool was closed. The rooms were good.
2022 年 8 月に 2 泊滞在

6/10 (普通)

LEOPOLDO

良かった点 : スタッフとサービス
気になった点 : 設備とサービス
2022 年 8 月に 1 泊滞在

6/10 (普通)

Michele

ペット同伴の旅行, 家族旅行
良かった点 : スタッフとサービス
Very nice staff, went out of her way to make us comfortable with extra blankets. Good breakfast selection.
2022 年 8 月に 1 泊滞在

2/10 (非常に不満)

Crescencio

グループ旅行
良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : 清潔度
No limpiaron el cuarto minimo tendrian q aver limpiado el baño y cambiar las toallas no lo hicieron
2022 年 8 月に 3 泊滞在
La Quinta by Wyndhamからの返信 (投稿日 : 2022 年 8 月 31 日)
Dear CrescencioThank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham LV Tropicana/Stadium. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to see that you did not enjoy your stay with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 (不満)

Sivanna

小さなお子様連れの家族旅行
気になった点 : 清潔度
The floors in the room were absolutely disgusting. The carpet desperately needs a cleaning. You do not want to walk with out shoes or the bottom of your feet will be dirty. Also, the linen is rough. In my opinion the price does not match the quality of the hotel.
2022 年 8 月に 1 泊滞在
La Quinta by Wyndham からの返信 (投稿日 : 2022 年 8 月 31 日)
Dear SivannaThank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham LV Tropicana/Stadium. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not enjoy your stay with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 (不満)

Iftekhar u

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
This was small, grubby, pool closed, limited breakfast, dated. Booked for 5 people told room only caters for 4 and Expedia fault.
2022 年 8 月に 1 泊滞在
La Quinta by Wyndham からの返信 (投稿日 : 2022 年 8 月 31 日)
Dear iftekharThank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham LV Tropicana/Stadium. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not enjoy the room that was provided to you. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 (不満)

Ivano

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Tutto al di sotto della media
2022 年 8 月に 1 泊滞在
La Quinta by Wyndhamからの返信 (投稿日 : 2022 年 8 月 31 日)
Dear IvanoThank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham LV Tropicana/Stadium. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to see that you did not enjoy your stay with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 (普通)

Ammar、Upper saddle river

家族旅行
良かった点 : 清潔度
Expedia shows that this property can accommodate 5 people but they cannot. I booked asking for 5 but they told me they cannot because they do not have a sofa bed or an extra bed. The receptionist said she will send an extra blanket and an extra pillow so one can sleep on the carpet but she never did. There is no elevator and the pool was closed for repairs. Overall, it is a good place to stay but I think add a little more to per night and you will get a much better place to stay and closer to the strip.
2022 年 8 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 客室の快適度
Petit déjeuner très limitée, et location pour 5 alors qu on avait juste deux grands lits
2022 年 7 月に 2 泊滞在

4/10 (不満)

Richard

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
The hotel seems fairly outdated and could stand some updates. It claimed to be non-smoking but there was an odor of stale cigarette smoke throughout our corridor.
2022 年 7 月に 1 泊滞在

4/10 (不満)

Abbas

家族旅行
気になった点 : 清潔度、スタッフとサービス
Not Interested
2022 年 8 月に 1 泊滞在

4/10 (不満)

Zenaida

家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
breakfast was terrible.. only waffle and coffee were left by 7am. closing time was 9a
2022 年 7 月に 2 泊滞在

2/10 (非常に不満)

Claudine

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Terribke
2022 年 7 月に 1 泊滞在

10/10 (非常に良い)

Lucia、Shibuya

2022 年 3 月に 1 泊滞在

2/10 (非常に不満)

herberth

2022 年 7 月に 1 泊滞在

10/10 (非常に良い)

Jose Gabriel Soto

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay
2022 年 7 月に 1 泊滞在

8/10 (良い)

Wendy

ペット同伴の旅行, 出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A nice enough property with a friendly and very helpful staff.
2022 年 7 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Not a great option
I do understand I wasn’t getting the ritz Carlton here but I do expect a certain level of quality at any hotel and this one didn’t deliver. It is easier to just list the problems. Toilet - flapper broke so unless you pushed it down after every flush, it ran constantly. I’m sure it would have been fixed promptly if I mentioned it but wasn’t in the room much over 2 days. No comforter - had to ask and delivered quickly but shouldn’t have to ask. 2 thin sheets is not enough. Carpet disgusting - hadn’t been vacuumed in a while Room stunk - mix of dog and cigarettes Tv didn’t work - said no input but wouldn’t change Booger on wall Hair on toilet seat and shower and floor Ac wouldn’t allow fan always on - kept going on and off Continental breakfast ridiculous - no syrup for waffles, no sign saying no syrup. Only had bananas, coffee, juice, cereal, yogurt and mini muffins. Main areas had trash multiple days - wouldn’t be hard to pick up trash but was there multiple days Paint peeling - in room and common areas Attitude from day staff about breakfast Shower controls awkward and whistled - not sure where whistling was coming from but really annoying. Pool closed - sign said “routine maintenance” but looked like it had been drained for months. Would have been nice to know before making reservations. There was a good thing. The beds were comfy and clean. Definitely will not stay here again.
2022 年 7 月に 2 泊滞在

6/10 (普通)

Matthew

出張
良かった点 : スタッフとサービス、客室の快適度
Room and bed
It was comfortable. However there was a toothpaste box and empty water bottle on the floor. Also no coffee in my room. I think they were understaffed.
2022 年 7 月に 1 泊滞在

8/10 (良い)

yulissa

グループ旅行
気になった点 : スタッフとサービス
Disappointment
Trash bags outside just laying there blocking side entrance was not a great welcoming..I asked for a xtra set of towels i waited 2 days and never got to my room...
2022 年 7 月に 2 泊滞在

4/10 (不満)

Benjamin

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
We expected no frills, but it was worse than that. Everything was in disrepair. The breakfast lacked basic things like coffee creamer, syrup for the waffles (told to use jelly packets), and the sausage that was brought out was cold and greasy. When I asked if the sausage had been cooked, I was offered that they could warm it up in the microwave. I thinknit had only been thawed. Gross.
2022 年 7 月に 1 泊滞在

2/10 (非常に不満)

Emanuele

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Albergo poco curato. Non pulito. Locale della colazione non pulito e non ricca di varietà. Gli asciugamani non c’erano per tutti come i teli per per la doccia. Rapporto qualità prezzo decisamente non eccezionale. Unico aspetto positivo la posizione ed il personale cordiale.
2022 年 7 月に 1 泊滞在

6/10 (普通)

Jennifer

良かった点 : スタッフとサービス
I found it very odd that this hotel didn’t have an elevator. We were on the 3rd floor and had a lot of stuff to carry to our room.
2022 年 7 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス
This Hotel Has Seen Better Days
Of all the La Quintas we have stayed before, this was the worst. I write this being mindful of staff shortages and other current struggles of the tourism/service industry. Some of the issues cannot be controlled by the hotel, I guess. If you are traveling with a dog, you will get a level one room. The hallway of the first level is unlike those of the upper levels: awful white institutional lights, awful smell of smoke and animal urine, filthy carpets. The room itself smelled so bad that we had to report it. To their credit, we were offered a different room that smelled normal, and had a jacuzzi (we didn't need that, but at least they did not charge us extra). This room was okay despite the lumpy mattress and the semi-broken shower knob. Good parts: the hotel is affordable, non-smoking (clearly some guests did not honor this), allows dogs (seems like some dogs were brought here that are not housebroken, not the hotel's fault), and is located centrally. The free breakfast consisted of spotty bananas, one cereal option, and no warm food. Very sparse. Anyway, we'll most likely not come back, but we appreciated their consideration of giving us a better, cleaner room.
2022 年 7 月に 1 泊滞在

2/10 (非常に不満)

Geovanni

2022 年 5 月に 2 泊滞在

4/10 (不満)

Jesus

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The vanity was clouded make report never fix when checking the person as bad aptitude
2022 年 7 月に 2 泊滞在

8/10 (良い)

Margaret

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2022 年 7 月に 1 泊滞在

8/10 (良い)

Maria

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 7 月に 1 泊滞在

8/10 (良い)

Monique

出張, 家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2022 年 7 月に 3 泊滞在

10/10 (非常に良い)

Harlan

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Probably the nicest, most peaceful place I have ever stayed. Had the hot tub all to myself, very comfortable beds, clean, really enjoyed my stay.
2022 年 7 月に 1 泊滞在

8/10 (良い)

Girlie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 7 月に 2 泊滞在

2/10 (非常に不満)

LUIS

グループ旅行
気になった点 : 清潔度
Our room had bed bugs. Staff was notified of bed bugs and made no effort to re-room, clean sheets. Told to leave. Slept in my car from Saturday to Sunday.
2022 年 6 月に 3 泊滞在

4/10 (不満)

Nancy

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was an hour late checking in and they still didn’t have my room readyi had to wait 1/2 hr more to get my room and their pool wasn’t working
2022 年 7 月に 1 泊滞在

10/10 (非常に良い)

Rafael

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Me gusto
2022 年 6 月に 1 泊滞在

2/10 (非常に不満)

Maricela

ペット同伴の旅行, 家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
the only thing is that I can stay with my pets, but the rest is very bad,
2022 年 6 月に 2 泊滞在

10/10 (非常に良い)

Sarak

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We like the smoke free environment and the free breakfast.
2022 年 6 月に 1 泊滞在

10/10 (非常に良い)

Emily

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス
We picked this spot because it was off the strip and we had our dogs with us. Staff was nice, hotel and room were very nice. Would definitely stay here again.
2022 年 6 月に 1 泊滞在

2/10 (非常に不満)

Erin

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
No cribs for families with small children
Hotels.com says this location has free crib but after we checked in and moved our stuff in the room, they brought us a roll away bed for our 17 month old, which is not safe. They do not have crib or pack ‘n plays available and when we asked to be compensated because we’d have to go out and buy one, they refused. The manager’s solution was to tell hotels.com that the listing is incorrect (not my job and my child still does a place to sleep) or go somewhere else. We ended up going to the Hampton Inn down the street, which was way nicer and has cribs for babies. Overall, not family friendly nor accommodating. Don’t stay here.
2022 年 6 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
This hotel was dark, dirty and the breakfast was lacking. I would not recommend this hotel to anyone.
2022 年 6 月に 1 泊滞在

2/10 (非常に不満)

Maribel、Reseda

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The alley going to our room smells unpleasant and the room was not clean and smells smoke Even if none-smoking. The bedsheets were a bit itchy, probably not changed or Dusty. There were no towels and we had to call guest services. They said sorry they only have pool Towels because their washer was broken. The lady said she will bring the pool towels to our room but waited an hour and nothing came so we had to pick up. The coffee was water down. The place needs more cleanling. The staff were at least nice and apologetic.
2022 年 6 月に 2 泊滞在

2/10 (非常に不満)

Justin

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
We’ll take your money but won’t accommodate you
Booked a room for 5 adults room only had 2 beds and 4 pillows. Couldn’t be accommodated with rollaway bed or sleeper sofa also couldn’t receive anymore pillows or towels.
2022 年 6 月に 1 泊滞在

4/10 (不満)

Lee hayley

家族旅行
良かった点 : 客室の快適度
気になった点 : 施設のコンディションと設備
The first room we got had stained sheets and all the drawers/cabinet door on dresser were broken. We booked for 5 people… got 4 pillows and 2 towels. Had to almost beg for the 5th pillow. Breakfast started running out an hour before it stopped. We couldn’t find any staff to help refill items until 30 minutes prior to breakfast ending, and then were told it’s too late to refill items.
2022 年 6 月に 1 泊滞在