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Reviews of Harrah's Hotel and Casino Las Vegas

3.5 out of 5
Harrah's Hotel and Casino Las Vegas
3475 Las Vegas Blvd S, Las Vegas, NV

Reviews

7.6

Good

Rating 10 - Excellent. 4303 out of 11149 reviews" "
Rating 8 - Good. 2830 out of 11149 reviews" "
Rating 6 - Okay. 1859 out of 11149 reviews" "
Rating 4 - Poor. 1094 out of 11149 reviews" "
Rating 2 - Terrible. 1063 out of 11149 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Ashley

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Bathroom smelled like mildew. There were also no shower doors. Water would get on the floor after taking showers. Had to use lots of towels on the floor because of the water from shower
Stayed 3 nights in May 2024
Response from Latrice on May 27, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

6/10 Okay

Nancy

Traveled with group
Liked: Cleanliness, property conditions & facilities
The fact that i had to use kiosk for check in and out I paid to stay I did not want self service
Stayed 3 nights in May 2024
Response from Doug on May 27, 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Good

Beatrice Pascual, Hillsboro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place to stay. Cleaness is good.
Stayed 3 nights in May 2024
Response from Doug on May 27, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Marie Xenia

Traveled with group
Parking is so expensive. No coffee inside the room..
Stayed 3 nights in May 2024
Response from Kimberly on May 27, 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

2/10 Terrible

Luz

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Be aware $40 valet parking, 25 guest parking. Asked for smokeless room, was offered to spray the room. Bathroom had mildew, poor maintenance
Stayed 1 night in May 2024
Response from Kimberly on May 27, 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

6/10 Okay

Debra

Traveled with group
Disliked: Cleanliness, staff & service
Dirty sticky elevator floors and unfriendly check in staff.
Stayed 1 night in May 2024
Response from Michelle on May 27, 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
We will be back
Stayed 2 nights in May 2024
Response from Michelle on May 26, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Leea, lake stevens

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
No water, no coffee, no fridge, 1 towel provided for 3 people that checked in. Tried to charge me for a vehicle in the garage when I told them no at check in.
Stayed 3 nights in May 2024
Response from Michelle on May 26, 2024
Hello Leea, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

6/10 Okay

Duc

Liked: Staff & service
Stayed 1 night in May 2024
Response from ALM on May 27, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Duc

Liked: Staff & service, amenities
Smoking smell almost everywhere
Stayed 2 nights in May 2024
Response from Michelle on May 26, 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Good

Camryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Doug on May 27, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Karl, Wickliffe

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Doug on May 27, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

JUAN DAVID BLANCO, Toronto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Outdated but close to everything!
Stayed 1 night in May 2024
Response from Michelle on May 25, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Eileen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The casino area is outdated. However the property is clean. The rooms appear more modern than the rest of the hotel. Everything in the room worked. They also have a vanity in every room so that’s a huge plus for those who apply cosmetics. The location is perfect. Right in the middle of the strip. There is also access to the monorail from the hotel.
Stayed 2 nights in May 2024
Response from Dan on May 25, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

DAVID, Long Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort in the middle of the strip with easy access to other properties. Parking close to hotel.
Stayed 1 night in May 2024
Response from Michelle on May 25, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Maira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfy and i was upgraded to a king just because.
Stayed 1 night in May 2024
Response from Christina Banks on May 25, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Center of strip
Stayed 3 nights in May 2024
Response from Christina Banks on May 24, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Randall

Very friendly
Stayed 2 nights in May 2024
Response from Christina Banks on May 24, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Isabella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, safe, workers were friendly, and it was in a nice and convenient part of the strip.
Stayed 2 nights in May 2024
Response from Michelle on May 24, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Jose Carlos

Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in May 2024
Response from John on May 24, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Stanley, Prairieville

Traveled with family
Disliked: Amenities
Harrah's Hotel and Casino Las Vegas offers a mixed experience based on my recent stay. The room itself was pleasant and well-appointed, providing a comfortable environment for relaxation. Additionally, the hotel's location is very convenient, situated centrally on the Strip, making it easy to explore nearby attractions and enjoy the vibrant nightlife of Las Vegas. However, there were some significant drawbacks during my stay. Despite being there for several days, there was no provision of fresh towels or room service. I suspect that I may have inadvertently selected the wrong option at the check-in kiosk, which might have led to this oversight. It's a bit disappointing that this issue wasn't addressed or clarified by the hotel staff during my stay. On a positive note, the check-out process was smooth and hassle-free, which I appreciated after a somewhat mixed experience. Overall, while the hotel has its merits in terms of room quality and location, the lack of basic services like fresh towels and room service was a letdown. Make sure to double-check your selections during check-in to avoid similar inconveniences.
Stayed 3 nights in May 2024
Response from Kimberly on May 24, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Lexandra

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Christina Banks on May 25, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Patrick

Traveled with group
Place was nicer than expected and an easy walk to the Sphere.
Stayed 4 nights in May 2024
Response from Dan on May 23, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

8/10 Good

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 5 nights in May 2024
Response from ALM on May 23, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

ronald

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room air smelled stale and musty Bed linens had rips and tares Washroom layout poor
Stayed 3 nights in May 2024
Response from Dan on May 22, 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

4/10 Poor

Chris

Traveled with partner
Liked: Amenities
Did not know that a 4 star hotel does not offer free water or coffee in the room, but you can walk down to the casino and they’ll give you free whiskey.
Stayed 3 nights in May 2024
Response from Dan on May 22, 2024
Thank you for taking the time to share your thoughts. Guest satisfaction is our number one priority.

10/10 Excellent

Denisse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much , loved my room it smells amazing
Stayed 1 night in May 2024
Response from Latrice on May 22, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Carol, Rochester

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not use the pool unless you want to rent a chair or cabana. Definitely do not count on drinking there - $35 per drink!
Stayed 3 nights in May 2024
Response from Dan on May 22, 2024
Thank you for taking the time to share your thoughts. Guest satisfaction is our number one priority.

4/10 Poor

Jim

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was small & the rate was too high!!!!!!!
Stayed 2 nights in May 2024
Response from Latrice on May 22, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

4/10 Poor

Uyen

Traveled with family
Disliked: Staff & service, amenities
Room has no view. Lack of amenities. No fridge or service. No in-room coffee. Long-line check in/out. Shower stall only has a divider and not a full door causing water splashing out on the bathroom door. I can’t understand why it was designed this way.
Stayed 2 nights in May 2024
Response from Doug on May 22, 2024
Hello Uyen, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

6/10 Okay

Yvette

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A
Stayed 4 nights in May 2024
Response from Doug on May 22, 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

David A

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it. Very clean
Stayed 2 nights in May 2024
Response from Doug on May 22, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

David A

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here. I liked it. Not bad. Would stay again
Stayed 1 night in May 2024
Response from Doug on May 22, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Analaura

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was not a bad stay. I would say that the stay could have been slightly better if it was cleaner “ Air Vents where full of dust and lint” the bed had stains which made it uncomfortable to stay in, and the floor had crumbs. It was difficult to sleep because you could hear your neighbors, they were excessive in loudness.
Stayed 5 nights in May 2024
Response from Dan on May 21, 2024
Hello Analaura, I would like to thank you for taking the time to express your experience concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you may have experienced. I hope you will view this negative experience as an isolated incident.

8/10 Good

Cree

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and clean but small, the rooms do not have a refrigerator so you could not keep drinks cold. Wish the shower had a door, it’s just a small glass panel and water spilled out when you showered. Great rooms for the rate.
Stayed 3 nights in May 2024
Response from Dan on May 21, 2024
Thank you for taking the time to share your thoughts. Guest satisfaction is our number one priority.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2024
Response from Latrice on May 22, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Nonna

Great hotel; great customer service; great food
Stayed 2 nights in May 2024
Response from Dan on May 21, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the pool area was like spring break.
Stayed 3 nights in May 2024
Response from Latrice on May 21, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location many places within walking distance. Hotel has been remodeled our room was nice and spacious ( we had a king suite with strip view)
Stayed 2 nights in May 2024
Response from Dan on May 21, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

darwin

Disliked: Staff & service, property conditions & facilities
I just didn't like my stay there
Stayed 3 nights in May 2024
Response from Latrice on May 21, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

10/10 Excellent

LEOPOLDO, BRONX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 4 nights in May 2024
Response from ALM on May 21, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Dani

Disliked: Cleanliness, staff & service, amenities
Have to pay $20/night for parking, had disgustingly dirty rooms, only positive thing I can say is that it is in the middle of the strip which is convenient.
Stayed 3 nights in May 2024
Response from ALM on May 21, 2024
Hello Dani, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from John on May 22, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in May 2024
Response from Christina Banks on May 24, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 Terrible

Anthony, houston

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Doug on May 22, 2024
Hello Anthony, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in May 2024
Response from Michelle on May 21, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Sarmad

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2024
Response from Michelle on May 21, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Charlene

Liked: Cleanliness
Stayed 4 nights in May 2024
Response from Doug on May 22, 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Good

Yazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again
Stayed 3 nights in May 2024
Response from Latrice on May 20, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

8/10 Good

Allissa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from Latrice on May 21, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!